Mercure Hotel Duesseldorf Airport

Mercure Hotel Duesseldorf Airport 4 stars

Customer review rating (ALL Rating) 4.0/5 108 reviews

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Description

Hotel extras

  • 120 modern rooms

  • Free WiFi throughout the hotel

  • Easy access to Düsseldorf and Essen Exhibition Center

  • A52, A524 & A3 towards Cologne, Düsseldorf & Essen - 0.5 km from the hotel

  • Sun terrace

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Mercure Hotel Duesseldorf Airport

Lintorfer Weg 75
40885 RATINGEN
Germany

Telephone +49 2102 1870

Fax +49 2102 187100

  • DUSSELDORF HBF:  754 MOTOR HOTEL

  • RATINGEN BREITSCHEID:  SB55 MOTOR HOTEL

  • S6:  S6 RATINGEN HOESEL

  • By plane

    DORTMUND At 65km / 40 miles

  • By plane

    DORTMUND WICKEDE At 45km / 27 miles

  • By plane

    DUESSELDORF At 12km / 7 miles - Shuttle paying

  • By plane

    ESSEN MUELHEIM At 12km / 7 miles

  • By plane

    KOELN BONN At 60km / 37 miles

  • By train

    BAHNHOF AM FLUGHAFEN DÜSSELDORF At 15km / 9 miles

  • By train

    RATINGEN HOESEL At 8km / 5 miles

  • By train

    RATINGEN OST At 8km / 4 miles

GPS:51.353234, 6.855739

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Shuttle
  • Restaurant
  • Well-being
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

QUECKE

Our contemporary Quecke restaurant serves international specialties. Come and enjoy the cozy atmosphere and relax on the sunny terrace. The restaurant is open for lunch from midday to 2pm and dinner from 6pm to 10:30pm.

Our accommodation(s)

At the 4-star Mercure Hotel Düsseldorf Airport you can choose between Standard Rooms with a queen-size bed or twin beds and Privilege Rooms with a queen-size bed. We recommend our Family Rooms for your family breaks. We have two rooms suitable for guests with reduced mobility. All 120 rooms have free WIFI. A child aged up to 12 years may stay in their parents' room free of charge. Your pet is also welcome (charge of EUR 10/night).

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  108 reviews

TripAdvisor Rating  3.5/5  804 reviews

All ok

Customer review rating 4.0/5

Andre N. Families - Confirmed reviews ALL

All ok, no problem or worries with the staying

Dear Andre Meneghetti de N., We very much appreciate your comments regarding your stay at the Mercure Hotel Duesseldorf Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julia L.

Price and quality meets perfectly

Customer review rating 5.0/5

Tommi Friends - Confirmed reviews ALL

Once again i stayed 5-nights in this hotel. They took care of covid-19 regulations perfectly so i felt safe to stay there. Room was clean as usually and there was safe and spacious parking for car. Very good experience.

Dear Tommi K., We very much appreciate your comments regarding your stay at the Mercure Hotel Duesseldorf Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julia L. Reservation

Customer review rating 2.0/5

Anonymous Business - Confirmed reviews ALL

I asked for invoice by email. However, I haven't received it yet

Dear Stefan S., Thank you for taking the time to tell us about your experience at the Mercure Hotel Duesseldorf Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Julia L. Resevation

Good Hotel

Customer review rating 4.0/5

Peter P. Couples - Confirmed reviews ALL

When a guest is disabled, the hotel that has Parking should provide FREE Parking IF the city provides free parking to disabled drivers I dont see why cant the hotel do the same This hotel was rather loud in the morning, some guests with kids did not control them while checking out

OK but AC really missing and difficulties to get to the City center.

TripAdvisor rating 3.0/5

Freedom64924613616 Business - TripAdvisor review

We booked this hotel because prices were very high in the City center result of ani ongoing trade fair, but for that same reason, no taxi accepted to take us to the center. No AC by 35C, which was cruelly missing, and a voucher for 1 small bottle per day was quite poor a compensation.

Dear Freedom64924613616, thanks a lot for your time you spent in rating our services and your comments. We are terrible sorry regarding not properly working air conditioning this is not our standard. We have already checked and fixed our air conditioning also. Dear Freedom64924613616, we are very sorry for inconvenience. Thank you again for your time and open criticism. Best regards, Anna M. Assistant Manager

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