Mercure Hotel Duesseldorf Airport 4 stars

Customer review rating (ALL Rating) 4.0/5 305 reviews

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Description

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Hotel location

Mercure Hotel Duesseldorf Airport

Lintorfer Weg 75
40885 RATINGEN
Germany

GPS:51.353234, 6.855739

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

QUECKE

Our contemporary Quecke restaurant serves international specialties. Come and enjoy the cozy atmosphere and relax on the sunny terrace. The restaurant is open for lunch from midday to 2pm and dinner from 6pm to 10:30pm.

Our guest reviews

Our guest reviews

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ALL Rating  4.0/5  305 reviews

TripAdvisor Rating  3.5/5  820 reviews

Currently an refugee hotel

TripAdvisor rating 1.0/5

I8972CDjohnk Business - TripAdvisor review

This is currently a hotel used to hold refugees. When I turned up it had 20 riot police outside, clearly no longer open to the general public but I was never informed Also it has airport in its name. It’s a €30 euro Uber to get there, and in the middle of nowhere. Can’t rate my experience of inside the hotel as never got inside but my advice, get the train one stop and stay in Dusseldorf city centre

Good hotel

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

Generaly good stay. No fridge in the room. Parking should be free at this location as it is only accessible by car.

Dear Guest, Thank you for taking the time to share your review. We're glad to hear that your overall experience at our hotel was good. We take pride in offering a convenient location and appreciate your positive remarks on this matter. Regarding your comment about the lack of a fridge, we would like to clarify that while our rooms do not feature minibars, we strive to provide amenities that cater to our guests' needs, such as an electric kettle and free high-speed internet access. We understand your perspective on the parking charges; please know that our on-site parking with ample space and e-charging stations is designed to add convenience and security for our guests' vehicles, reflecting the quality of service we aim to provide. We do hope to welcome you back in the future. Best wishes, Ihr Team vom Mercure Hotel Düsseldorf Airport

Good room, great stay and fantastic staff

Customer review rating 5.0/5

Kwame Families - Confirmed reviews ALL

I had a wonderful hotel experience. Only challenge was transportation.

Dear Kwame, Thank you for commenting on your stay. We're thrilled to hear that you found our staff fantastic and your stay enjoyable. It's our aim to provide a great experience and we are pleased that our team's efforts have resonated with you. We regret to hear about the challenges you faced with transportation. Our hotel's proximity to Düsseldorf Airport and major motorways is usually appreciated by our guests for its convenience, but we understand that individual travel needs can vary. We hope to be able to welcome you again. Best regards, Ihr Team vom Mercure Hotel Düsseldorf Airport

Not a traditional airport hotel, but still a great option

TripAdvisor rating 5.0/5

Hsmx Business - TripAdvisor review

This is not your typical airport hotel. It is about a 10 to 15 minute drive from the airport, and doesn’t have an airport shuttle. It is still a great option to stay in. Stayed at the hotel for a week because I needed to go to Dusseldorf, Cologne and Essen on my trip and the location was extremely convenient. The good: - quick access to highway - very comfortable rooms - service is very good - very limited food options onsite but decent food - supermarket is about a 5 minute drive away. The bad: - no shuttle, I don’t mind honestly. I needed to rent a car anyways - limited food options - no restaurants close by - the biggest negative was the internet. It was extremely slow which made working extremely challenging I have stayed there several times over the years and would stay there again

Dear Guest, Thank you for taking the time to review your experience at our hotel. We are glad to hear that you found our location convenient for your travels and appreciated the comfortable rooms and attentive service. Our quick access to the highway and proximity to Düsseldorf, Cologne, and Essen make us an ideal choice for business travelers. We acknowledge your concerns regarding the lack of an airport shuttle, limited food options, and slow internet. While we do not offer an airport shuttle, we do provide 160 on-site parking spaces and 3 e-charging stations for guests who prefer to rent a car. As for the food options, our Quecke restaurant serves a variety of French and Mediterranean dishes, and we are continuously working to improve our menu. We apologize for the inconvenience caused by the slow internet and will look into ways to enhance our connectivity for a better guest experience. It would be a pleasure to have you return. Best wishes, Your Team from Mercure Hotel Düsseldorf Airport

Customer review rating 3.0/5

Mathieu Business - Confirmed reviews ALL

The room was good, espically the double doors but was a bit surprised about paid parking, Eur 9 for 1 night. Was not aware about that.

Dear Mathieu, Thank you for taking the time to review your stay. We are glad to hear that you appreciated the soundproof double doors in your room, ensuring a comfortable and quiet stay for our guests. However, we understand your concern regarding the parking fee, which is noted on our homepage, on all booking pages and when you drive on the parking place. Our hotel offers 160 on-site parking spaces and 3 e-charging stations for the convenience of our guests, and the fee helps us maintain and improve these facilities. We hope to have the opportunity of welcoming you back in the future. Best regards, Your Team from Mercure Hotel Düsseldorf Airport

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Other web-users rate our hotel

  • 177 reviews 6.9/10 Location
  • 320 reviews 5.8/10 Room
  • 241 reviews 8.6/10 Service
  • 22 reviews 4.5/10 WiFi
  • 167 reviews 6.2/10 Comfort
  • 140 reviews 5.2/10 Cleanliness
  • 99 reviews 7.9/10 Breakfast
  • 68 reviews 4.6/10 Vibe

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