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Mercure Hotel Duesseldorf Airport 4 stars

Customer review rating 4.0/5 44 reviews

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Mercure Hotel Duesseldorf Airport
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+ 21 Services

Hotel extras

  • 120 modern rooms

  • Free WiFi throughout the hotel

  • Easy access to Düsseldorf and Essen Exhibition Center

  • A52, A524 & A3 towards Cologne, Düsseldorf & Essen - 0.5 km from the hotel

  • Sun terrace

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • DUESSELDORFPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Laundry
  • Boutiques/shopping
Catering
  • BreakfastPaying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
  • Self-service catering
Leisure and activities
  • Fitness centre (nearby)Paying
  • Hammam (nearby)
  • Golf courses (nearby)
  • Jogging track (nearby)
Business services
  • 10 Meeting room(s)
  • Copy/print service available
Information message

Hotel location

Mercure Hotel Duesseldorf Airport

Lintorfer Weg 75
40885 ratingen
germany

Tel: +4921021870

Fax: (+49)2102/18418

Check-in from 15h00

Check out up to 12h00

  • DUSSELDORF HBF :  754 MOTOR HOTEL

  • RATINGEN BREITSCHEID :  SB55 MOTOR HOTEL

  • S6 :  S6 RATINGEN HOESEL

  • By plane

    DORTMUND At 65km / 40.39 miles

  • By plane

    DORTMUND WICKEDE At 45km / 27.96 miles

  • By plane

    DUESSELDORF At 12km / 7.46 miles - Shuttle paying

  • By plane

    ESSEN MUELHEIM At 12km / 7.46 miles

  • By plane

    KOELN BONN At 60km / 37.5 miles

  • By train

    BAHNHOF AM FLUGHAFEN DÜSSELDORF At 15km / 9.32 miles

  • By train

    RATINGEN HOESEL At 8km / 5 miles

  • By train

    RATINGEN OST At 8km / 4.97 miles

GPS :51.353234, 6.855739

Our accommodation(s)

At the 4-star Mercure Hotel Düsseldorf Airport you can choose between Standard Rooms with a queen-size bed or twin beds and Privilege Rooms with a queen-size bed. We recommend our Family Rooms for your family breaks. We have two rooms suitable for guests with reduced mobility. All 120 rooms have free WIFI. A child aged up to 12 years may stay in their parents' room free of charge. Your pet is also welcome (charge of EUR 10/night).

Standard Room with queensize bed

  • Max. number of persons: 2
  • Area: From 20 m² / 215 sq ft
  • Views: Garden View, Patio, Courtyard View *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Standard Room with 2 single Beds

  • Max. number of persons: 2
  • Area: From 20 m² / 215 sq ft
  • Views: Garden View, Patio, Courtyard View *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Standard Room with queen-size bed and sofa, for families

  • Max. number of persons: 3
  • Area: From 20 m² / 215 sq ft
  • Views: Garden View, Courtyard View, Patio *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Privilege Room with queen-size bed

  • Max. number of persons: 2
  • Area: From 20 m² / 215 sq ft
  • Views: Garden View, Courtyard View, Patio *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)
Rooms

Our restaurants and bars

QUECKE

Type of cuisine: International

Our contemporary Quecke restaurant serves international specialties. Come and enjoy the cozy atmosphere and relax on the sunny terrace. The restaurant is open for lunch from midday to 2pm and dinner from 6pm to 10:30pm.

Lunch

12:00 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

KORNKAMMER

Non contractual photo

The Kornkammer bar will entice you with its contemporary design and provides the perfect atmosphere to unwind. Visit us from 7am to midnight and order your favorite cocktail, a cool beer or a glass of fine wine.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 10

  • Maximum size: 176 m²

  • Maximum capacity: 180 people

  • Maximum banquet capacity: 96 people

Find out more

Our guest reviews for
Mercure Hotel Duesseldorf Airport

100% genuine reviews from our guests

Find out more

ALL Rating 4.0/5

44 reviews

tripadvisor

TripAdvisor Rating 3.5/5

798 reviews

Good Hotel

Customer review rating 4.0/5

Peter P. Couples - 02/11/2020 Confirmed reviews ALL

When a guest is disabled, the hotel that has Parking should provide FREE Parking IF the city provides free parking to disabled drivers I dont see why cant the hotel do the same This hotel was rather loud in the morning, some guests with kids did not control them while checking out

Misleading name

Customer review rating 1.5/5

Alexandre B. Business - 12/03/2020 Confirmed reviews ALL

Too expensive due to the fair. Misleading name, you say Mercure Dusseldorf Hotel but it is 20 minutes away highway distance. I was on room 400 and there was a lot of "stink bugs" in the room. I was removing between 4 and 6 bugs per night...

Dear Alexandro, Thank you for your frankness. We are very sorry that you were not satisfied with your stay. Our location in the green surroundings sometimes unfortunately brings with it that insects get their way into the rooms. We have now had a cleaning of the room done, which has removed all insects. It is true that we are not located directly at the airport, but our good connection to the motorways allows you to cover the 13 KM in 10 minutes in most cases. We are sorry that it took you a little longer. Nevertheless, we are pleased that you were satisfied with the gastronomic offer and our staff and would be pleased to welcome you again. Best regards Tim Roth

Really BAD location

Customer review rating 0.5/5

Bonfils Business - 24/02/2020 Confirmed reviews ALL

How could you Tag Dusseldorf AIRPORT hotel as it is located more than 15 mins away driving distance (highway). You are misleading the customer on purpose!!! Price more than triple for the exhibition. 300 euros for a night ...

Dear Hind El B., Thank you for taking the time to tell us about your experience at the Mercure Hotel Duesseldorf Airport. I am sorry that your experience did not meet your expectations. We are sorry to hear that you were disappointed by our location. It's not our aim to mislead our guests by giving wrong information or misleading hotel name. There are certainly many Airport hotels which are located outside the terminal, but on the airport's property. But they may even be a few kilometres from the airport itself but provide airport shuttle services, as our hotel. We do not hide the information in terms of our location. We do our best to keep all information about our property as transparent as possible. Nowadays, it is quite easy for us by using Google and numerous search engines in web to transfer the hotel information to our guests. We were truly shocked to learn about your message regarding bugs in your room. We did immediately inspect your room by professionals and were very relieved to hear that there is no infestation in the room. Allow us to express our sincerest apologies. We do understand that you were in general not satisfied with the room rate by paying more then 250,00 per night. As you already mentioned, due to an extreme high demand during fairs we do usually adjust our rates to the market. It is nothing unusual in our industry. Dear Hind El B., We would be happy to have the opportunity to welcome you again in the future. Sincerely,

OK but AC really missing and difficulties to get to the City center.

TripAdvisor rating 3.0/5

Freedom64924613616 Business - 30/06/2019 TripAdvisor review

We booked this hotel because prices were very high in the City center result of ani ongoing trade fair, but for that same reason, no taxi accepted to take us to the center. No AC by 35C, which was cruelly missing, and a voucher for 1 small bottle per day was quite poor a compensation.

Dear Freedom64924613616, thanks a lot for your time you spent in rating our services and your comments. We are terrible sorry regarding not properly working air conditioning this is not our standard. We have already checked and fixed our air conditioning also. Dear Freedom64924613616, we are very sorry for inconvenience. Thank you again for your time and open criticism. Best regards, Anna M. Assistant Manager

business trip to Dusseldorf

TripAdvisor rating 4.0/5

philipingram Business - 10/03/2019 TripAdvisor review

Hotel is not at Dusseldorf airport, and taxi drivers need the full address, to find it in Ratingen, Murcure Hotel is a friendly, well run hotel, in slightly remote location, handy for the autobahns, rooms and food are good quality, English speaking friendly.

Dear philipingram, Thank you very much for your good review. We are delighted to read about your positive experience while staying in Mercure Hotel Düsseldorf Airport. We're so glad you loved our rooms, food and service. It is true that our hotel is 13km from the airport and conveniently situated for motorists because almost all key destinations of our region like fairgrounds (Essen and Duesseldorf) or cities (Dusseldorf, Essen, Duisburg) are quickly to access. The Dusseldorf International Airport is easily accessible by our hotel shuttle. Thank you again for your time! I’m looking forward to welcome you again soon. Anna M. Assistant Manager

Average hotel

TripAdvisor rating 3.0/5

J861UOvincentg Business - 18/11/2018 TripAdvisor review

Location is convenient to go to Messe and airport if you have a car. The hotel is nice, room was clean and quite, breakfast was OK, the team was really nice. The only problem was the wifi: really poor, difficult to connect, super slow.

Dear Guest J861UOvincentg, Thank you for sharing your experience about your recent stay with us. We rely on guest feedback to determine the things we need to keep on doing and the areas we need to improve on. I'm sorry to hear that the WIFI didn't work properly. We will check this issue immediately. Best regards

relax

TripAdvisor rating 5.0/5

jpahrenkiel Solo travel - 21/09/2018 TripAdvisor review

good service at desk, clean hotel lobby, quite and dark room for good sleeping, restaurant on site provides breakfast, lunch and dinner at moderate price with great service inside and outside. etc, etc

Dear jpahrenkiel, thank you for your fantastic rating! We are so glad to read, that we could convice you in all aspects. Not only with our service but also with our rooms, our restaurant, our prices and our cleanliness. We are looking forward to your next visit, till the next time! With kind regards Daniel L. Front Office

I love to stay at this hotel

TripAdvisor rating 4.0/5

998j_rgw Business - 17/07/2018 TripAdvisor review

You feel very welcome, the people at the counter are always friendly,I like the food served at the bar and the nice breakfast buffet, Always ,excellent treated,parking place very good, centrally located to any Destination in Germany or to the Netherlands

Dear 998j_rgw, thank you very much for your wonderful rating and your kind words! We are very happy to hear that you feel comfortable in our hotel and appreciate our service. Words like yours are always a big motivation for us to work every day as hard as possible to enable a pleasant stay for all of our guests. Till the next time! With kind regards Daniel L. Front Office

Not amused at all

TripAdvisor rating 2.0/5

Laurent J Business - 26/06/2018 TripAdvisor review

Old hotel. Unfriendly staff. Shuttle from and to the airport to be paid. Extreme long waiting time for the shuttle and no indication given on the reservation or website that and where you need to order the shuttle. The hotel is far away from the airport in the middle of nowhere and there is nothing around.

Dear Guest, Thank you very much for letting us know of what went wrong during your stay, so we get a chance to learn from it and make it better. I'm sorry to hear that you find our staff unfriendly. It would be very helpful to learn more detailed about it in order to find right person to address and to take appropriate measurements. I'm sorry, that you didn't know about how our shuttle service works. Next time if there are any questions or ambiguities please feel free to contact us for any information, we will be happy to assist. Since our shuttle is driving every 30 min, wait time can be up to 45 min, depends of where the shuttle was at that time. I’m sorry that you had to wait so long. Best regards Ludmila Z.

not bad

TripAdvisor rating 3.0/5

Kenan B Family - 24/06/2018 TripAdvisor review

The parking cost expensive for this location we couldn't understand... .Also when we stayed there are a lot of hausefly in kitchen area...other than this staff realy smile face thank you for they support

Dear Kenan, Thank you very much for reviewing your stay at our hotel. We are happy to hear that our staff has given you a good support. This is correct, that our parking, which is monitored by video, costs € 6 per day. Due to the installed parking system, which is regularly maintained, it is possible for us to provide our guests with secure parking directly at the hotel. I can absolutely understand your point in terms of flies. Since our hotel is located in the country side of Ratingen, there are many horse farms in surrounding area. This is where all these flies coming from. We did already anything we can do to keep flies outside. We installed insect screen on windows, implemented UV light fly traps and much more. But no matter how many anti-fly weapons we use, we’ll never kill every last one. That's why we always keep the food covered. Best regards Ludmila Z.

Clean and relaxing countryside location

TripAdvisor rating 4.0/5

phillipjp2018 Business - 10/05/2018 TripAdvisor review

Very nice friendly staff. Good food, and pristine room. All in all, a very nice and convenient place to stay if you have an early flight out of late flight in to Düsseldorf airport. Not so easy to find from the Main Street if traveling by car.

Dear Phillip, Thank you for sharing with us! We're delighted to hear that you had a great stay with us at Mercure Hotel Düsseldorf Airport. Best regards Ludmila Z

Would stay there again if the hotel shuttle service runs

TripAdvisor rating 4.0/5

Y5438SVsandrad Business - 21/01/2018 TripAdvisor review

Stayed there for one night during a layover flight. Further away from the airport as anticipated (15 mins by car) and as the shuttle does not operate past 23.00 had to take a taxi which was 40€ one way. The shuttle service in the morning was only 12€. Staff very friendly, professional and made me feel welcome. Room clean, bed comfy. Price very good. Corridors and lift could do with a make-over, look a little neglected. But would stay there again, if my flight times were within the shuttle running time.

Dear Guest Y5438SVsandrad, thank you so much for your positive feedback. I'm glad you liked your stay and I also want to thank you for your feedback about our friendly and professional staff. I already passed on your feedback to our entire team. We were happy to have you staying with us! Do not hesitate to contact us next time you are in the area and we will be thrilled to welcome you again! We are sending our best regards! Ludmila Z. General Manager

Dusseldorf: a very good surprise

TripAdvisor rating 4.0/5

Jairo S Couples - 16/12/2017 TripAdvisor review

More than the stop to go back home. Dusseldorf is an amazing city, with lots of places for visiting and enjoying. The hotel is only a little bit far from fhe city. It is not so closed to the airport either: 14 km.

Dear Guest Jairo S, Thank you for taking the time to review your visit to Mercure Hotel Düsseldorf Airport. We are so delighted that you enjoyed your time in Dusseldorf. It is true that our hotel is 13km from the airport and conveniently situated for motorists because almost all key destinations of our region like fairgrounds (Essen and Duesseldorf) or cities (Dusseldorf, Essen, Duisburg) are quickly to reach. The Dusseldorf International Airport is easily to reach by our hotel shuttle. We wish you a wonderful Xmas time! Best regards Ludmila Z General Manager

Good inexpensive option

TripAdvisor rating 4.0/5

marting667 Friends getaway - 07/10/2017 TripAdvisor review

Very good for the price..only if you have a car. Good validación for Money. Good restaurant. Location difficult to get there in between Many highways. Nice rooms. Nothing nearby, only other hotels and industries.

Dear Martin, Many thanks for posting a review of your recent stay with us. I’m delighted that you were happy with most aspects like our restaurant, rooms and value for money. Best regards, Ludmila Z. General Manger

I love it

TripAdvisor rating 4.0/5

998j_rgw Business - 23/09/2017 TripAdvisor review

It is not my first time to be at this nice Hotel from MERCURE. Always a very pleasant welcome ,served at a highest professional level of duty during my stay.I think it will be not my last stay at MERCURE Hotel Düsseldorf Airpot

Dear Guest 998j-rgw, Thank you very much for this amazing headline! We very much love it! :-) I am delighted to read that you have had a very pleasant stay. We looking forward to welcome you back again. Best regards Anna M. Assistant Manager

Good for one night

TripAdvisor rating 3.0/5

OlgaSmi Couples - 06/03/2017 TripAdvisor review

Good hotel for the break and rest beetween two flights. Hotel is located not far from the Dusseldorf airport and Dusseldorf-city. A lot of hotel's parking places, not bad lobby bar in hotel with a several sorts of local beer. You can also make a cup of tea or coffee in the room.

Dear Olga, Thank you for your positive feedback. I'm glad you liked your stay. It’s also good to know that you obviously enjoyed your time in our cozy bar. We’re looking forward to welcome you again. Best regards Anna M. Assistant Manager

Mercure Dusseldorf Airport

TripAdvisor rating 5.0/5

paulmE9500NN Business - 19/12/2016 TripAdvisor review

There are 2 Mercure's in Ratingen. This is the one in Lintdorfer Weg. Have been staying in this one over 50 times in the last few years. The hotel has been through serious restyling over the last few years (new bathrooms, new beds, hotel has been repainted, ...) Very good price quality balance (except when there are exhibitions in the Dusseldorf area room price is very high). The is a previous Novotel building which means that all room has a intermediate space between corridor and room which give an improved sound insulation. If you ask for a room on the parking site you can easily sleep with an open window. Good breakfast offer at acceptable pricing.

Dear Paul, Thank you very much for this amazing review! We are so happy to get such a detailed feedback from one of our regular guests. You’re right, after or last restyling we made in recent years and refurbishment of bathrooms in current year we improved seriously our product indeed. So your comments about this fact show us that we are on a good track. We will be looking forward to welcome you back soon. Best regards, Anna M. Assistant Manager

outside the city but close to the airport

TripAdvisor rating 4.0/5

998j_rgw Business - 26/07/2016 TripAdvisor review

facility and rooms are not anymore the latest greatest, but the atmosphere and the service of the stuff is excellent.swimming pool was out of order, not usable during hot summer days, air condition for rooms should be improved

Dear guest 998j_rgw, Thank you so much for your very positive feedback. I'm glad you enjoyed your stay . It is nice to hear, that we could convinced you of our product. Regarding your comment about airconditon, we are happy to announce that the problems are taken care of to ensure future guest satisfaction. Furthermore we are about to install additional air-condition devises in all our Privilege Rooms. We’re looking forward to welcome you again. Best regards Anna M. Assistant Manager

Very nice Hotel

TripAdvisor rating 5.0/5

torsten8162 Business - 19/06/2016 TripAdvisor review

good location. very good food and drinks. the room was nice and big with an evenly nice bathroom . Enjoyed the breakfast buffet as well as the people in the whole hotel. Receptionist, barmen, serveants... whoever... perfect.

Dear Torsten, thank you so much for your very positive feedback. I'm glad you liked your stay and I also want to thank you for your feedback about our staff. I already passed on your feedback to all my colleagues. Thank you again! Best regards, Anna M. Assistant Manager

Dusseldorf Weekend

TripAdvisor rating 4.0/5

michaeldE8619NG Couples - 26/05/2016 TripAdvisor review

We often stay at the Mecure Hotel at Kelsterbach Frankfurt Airport before our flights, and sometimes over a weekend to discover the area. Staying at the Dusseldorf Mercure gave us the opportunity to compare them both. The hotel was undergoing building maintenance at the time,however this was managed correctly and did not interfere with our stay. The receptionist was very efficient and she gave us some good recommendations around the area. Being English, we do like a cup of Tea in the mornings, and missed the room facilities like Kelsterbach.

Dear Michael, thank you for evaluating your stay at the Mercure Hotel Düsseldorf Airport. It is great to hear that you felt welcome and could experience a professional and efficient service. I'm very glad, that our building maintenece didn't interfere with your stay. After the renovation all our rooms will be equipped with tee & coffee maker facilities so will be able to enjoy a cup of Tea in the morning. The Mercure Hotel Düsseldorf Airport Team hopes to welcome you again sometime at our hotel. Best regards Anna M. Assistant Manager

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