Mercure Hotel Duesseldorf Airport 4 stars

Customer review rating (ALL Rating) 4.1/5 97 reviews

Information message

Mercure Hotel Duesseldorf Airport
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+ 21 Services

Hotel extras

  • 120 modern rooms

  • Free WiFi throughout the hotel

  • Easy access to Düsseldorf and Essen Exhibition Center

  • A52, A524 & A3 towards Cologne, Düsseldorf & Essen - 0.5 km from the hotel

  • Sun terrace

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Mercure Hotel Duesseldorf Airport

Lintorfer Weg 75
40885 ratingen

Fax: (+49)2102/18418

Check-in from 15h00

Check out up to 12h00




  • By plane

    DORTMUND At 65km / 40.39 miles

  • By plane

    DORTMUND WICKEDE At 45km / 27.96 miles

  • By plane

    DUESSELDORF At 12km / 7.46 miles - Shuttle paying

  • By plane

    ESSEN MUELHEIM At 12km / 7.46 miles

  • By plane

    KOELN BONN At 60km / 37.5 miles

  • By train


  • By train

    RATINGEN HOESEL At 8km / 5 miles

  • By train

    RATINGEN OST At 8km / 4.97 miles

GPS:51.353234, 6.855739

Hotel services

Check-in from - Check out up to

In summary
  • Car park
  • Shuttle
  • Restaurant
  • Well-being
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms


Our contemporary Quecke restaurant serves international specialties. Come and enjoy the cozy atmosphere and relax on the sunny terrace. The restaurant is open for lunch from midday to 2pm and dinner from 6pm to 10:30pm.

Our accommodation(s)

At the 4-star Mercure Hotel Düsseldorf Airport you can choose between Standard Rooms with a queen-size bed or twin beds and Privilege Rooms with a queen-size bed. We recommend our Family Rooms for your family breaks. We have two rooms suitable for guests with reduced mobility. All 120 rooms have free WIFI. A child aged up to 12 years may stay in their parents' room free of charge. Your pet is also welcome (charge of EUR 10/night).

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 10

  • Maximum size: 176

  • Maximum capacity: 180 people

  • Maximum banquet capacity: 96 people

Find out more

Our guest reviews for
Mercure Hotel Duesseldorf Airport

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

97 reviews

TripAdvisor Rating 3.5/5

805 reviews

All ok

Customer review rating 4.0/5

Andre N. Families - 07/12/2021 Confirmed reviews ALL

All ok, no problem or worries with the staying

Dear Andre Meneghetti de N., We very much appreciate your comments regarding your stay at the Mercure Hotel Duesseldorf Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julia L.

Price and quality meets perfectly

Customer review rating 5.0/5

Tommi Friends - 06/12/2021 Confirmed reviews ALL

Once again i stayed 5-nights in this hotel. They took care of covid-19 regulations perfectly so i felt safe to stay there. Room was clean as usually and there was safe and spacious parking for car. Very good experience.

Dear Tommi K., We very much appreciate your comments regarding your stay at the Mercure Hotel Duesseldorf Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julia L. Reservation
Customer review rating 2.0/5

Anonymous Business - 01/12/2021 Confirmed reviews ALL

I asked for invoice by email. However, I haven't received it yet

Dear Stefan S., Thank you for taking the time to tell us about your experience at the Mercure Hotel Duesseldorf Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Julia L. Resevation

Good Hotel

Customer review rating 4.0/5

Peter P. Couples - 02/11/2020 Confirmed reviews ALL

When a guest is disabled, the hotel that has Parking should provide FREE Parking IF the city provides free parking to disabled drivers I dont see why cant the hotel do the same This hotel was rather loud in the morning, some guests with kids did not control them while checking out

Misleading name

Customer review rating 1.5/5

Alexandre B. Business - 12/03/2020 Confirmed reviews ALL

Too expensive due to the fair. Misleading name, you say Mercure Dusseldorf Hotel but it is 20 minutes away highway distance. I was on room 400 and there was a lot of "stink bugs" in the room. I was removing between 4 and 6 bugs per night...

Dear Alexandro, Thank you for your frankness. We are very sorry that you were not satisfied with your stay. Our location in the green surroundings sometimes unfortunately brings with it that insects get their way into the rooms. We have now had a cleaning of the room done, which has removed all insects. It is true that we are not located directly at the airport, but our good connection to the motorways allows you to cover the 13 KM in 10 minutes in most cases. We are sorry that it took you a little longer. Nevertheless, we are pleased that you were satisfied with the gastronomic offer and our staff and would be pleased to welcome you again. Best regards Tim Roth

Really BAD location

Customer review rating 0.5/5

Bonfils Business - 24/02/2020 Confirmed reviews ALL

How could you Tag Dusseldorf AIRPORT hotel as it is located more than 15 mins away driving distance (highway). You are misleading the customer on purpose!!! Price more than triple for the exhibition. 300 euros for a night ...

Dear Hind El B., Thank you for taking the time to tell us about your experience at the Mercure Hotel Duesseldorf Airport. I am sorry that your experience did not meet your expectations. We are sorry to hear that you were disappointed by our location. It's not our aim to mislead our guests by giving wrong information or misleading hotel name. There are certainly many Airport hotels which are located outside the terminal, but on the airport's property. But they may even be a few kilometres from the airport itself but provide airport shuttle services, as our hotel. We do not hide the information in terms of our location. We do our best to keep all information about our property as transparent as possible. Nowadays, it is quite easy for us by using Google and numerous search engines in web to transfer the hotel information to our guests. We were truly shocked to learn about your message regarding bugs in your room. We did immediately inspect your room by professionals and were very relieved to hear that there is no infestation in the room. Allow us to express our sincerest apologies. We do understand that you were in general not satisfied with the room rate by paying more then 250,00 per night. As you already mentioned, due to an extreme high demand during fairs we do usually adjust our rates to the market. It is nothing unusual in our industry. Dear Hind El B., We would be happy to have the opportunity to welcome you again in the future. Sincerely,

OK but AC really missing and difficulties to get to the City center.

TripAdvisor rating 3.0/5

Freedom64924613616 Business - 30/06/2019 TripAdvisor review

We booked this hotel because prices were very high in the City center result of ani ongoing trade fair, but for that same reason, no taxi accepted to take us to the center. No AC by 35C, which was cruelly missing, and a voucher for 1 small bottle per day was quite poor a compensation.

Dear Freedom64924613616, thanks a lot for your time you spent in rating our services and your comments. We are terrible sorry regarding not properly working air conditioning this is not our standard. We have already checked and fixed our air conditioning also. Dear Freedom64924613616, we are very sorry for inconvenience. Thank you again for your time and open criticism. Best regards, Anna M. Assistant Manager

business trip to Dusseldorf

TripAdvisor rating 4.0/5

philipingram Business - 10/03/2019 TripAdvisor review

Hotel is not at Dusseldorf airport, and taxi drivers need the full address, to find it in Ratingen, Murcure Hotel is a friendly, well run hotel, in slightly remote location, handy for the autobahns, rooms and food are good quality, English speaking friendly.

Dear philipingram, Thank you very much for your good review. We are delighted to read about your positive experience while staying in Mercure Hotel Düsseldorf Airport. We're so glad you loved our rooms, food and service. It is true that our hotel is 13km from the airport and conveniently situated for motorists because almost all key destinations of our region like fairgrounds (Essen and Duesseldorf) or cities (Dusseldorf, Essen, Duisburg) are quickly to access. The Dusseldorf International Airport is easily accessible by our hotel shuttle. Thank you again for your time! I’m looking forward to welcome you again soon. Anna M. Assistant Manager

Average hotel

TripAdvisor rating 3.0/5

J861UOvincentg Business - 18/11/2018 TripAdvisor review

Location is convenient to go to Messe and airport if you have a car. The hotel is nice, room was clean and quite, breakfast was OK, the team was really nice. The only problem was the wifi: really poor, difficult to connect, super slow.

Dear Guest J861UOvincentg, Thank you for sharing your experience about your recent stay with us. We rely on guest feedback to determine the things we need to keep on doing and the areas we need to improve on. I'm sorry to hear that the WIFI didn't work properly. We will check this issue immediately. Best regards


TripAdvisor rating 5.0/5

jpahrenkiel Solo travel - 21/09/2018 TripAdvisor review

good service at desk, clean hotel lobby, quite and dark room for good sleeping, restaurant on site provides breakfast, lunch and dinner at moderate price with great service inside and outside. etc, etc

Dear jpahrenkiel, thank you for your fantastic rating! We are so glad to read, that we could convice you in all aspects. Not only with our service but also with our rooms, our restaurant, our prices and our cleanliness. We are looking forward to your next visit, till the next time! With kind regards Daniel L. Front Office

I love to stay at this hotel

TripAdvisor rating 4.0/5

998j_rgw Business - 17/07/2018 TripAdvisor review

You feel very welcome, the people at the counter are always friendly,I like the food served at the bar and the nice breakfast buffet, Always ,excellent treated,parking place very good, centrally located to any Destination in Germany or to the Netherlands

Dear 998j_rgw, thank you very much for your wonderful rating and your kind words! We are very happy to hear that you feel comfortable in our hotel and appreciate our service. Words like yours are always a big motivation for us to work every day as hard as possible to enable a pleasant stay for all of our guests. Till the next time! With kind regards Daniel L. Front Office

Not amused at all

TripAdvisor rating 2.0/5

Laurent J Business - 26/06/2018 TripAdvisor review

Old hotel. Unfriendly staff. Shuttle from and to the airport to be paid. Extreme long waiting time for the shuttle and no indication given on the reservation or website that and where you need to order the shuttle. The hotel is far away from the airport in the middle of nowhere and there is nothing around.

Dear Guest, Thank you very much for letting us know of what went wrong during your stay, so we get a chance to learn from it and make it better. I'm sorry to hear that you find our staff unfriendly. It would be very helpful to learn more detailed about it in order to find right person to address and to take appropriate measurements. I'm sorry, that you didn't know about how our shuttle service works. Next time if there are any questions or ambiguities please feel free to contact us for any information, we will be happy to assist. Since our shuttle is driving every 30 min, wait time can be up to 45 min, depends of where the shuttle was at that time. I’m sorry that you had to wait so long. Best regards Ludmila Z.

not bad

TripAdvisor rating 3.0/5

Kenan B Family - 24/06/2018 TripAdvisor review

The parking cost expensive for this location we couldn't understand... .Also when we stayed there are a lot of hausefly in kitchen area...other than this staff realy smile face thank you for they support

Dear Kenan, Thank you very much for reviewing your stay at our hotel. We are happy to hear that our staff has given you a good support. This is correct, that our parking, which is monitored by video, costs € 6 per day. Due to the installed parking system, which is regularly maintained, it is possible for us to provide our guests with secure parking directly at the hotel. I can absolutely understand your point in terms of flies. Since our hotel is located in the country side of Ratingen, there are many horse farms in surrounding area. This is where all these flies coming from. We did already anything we can do to keep flies outside. We installed insect screen on windows, implemented UV light fly traps and much more. But no matter how many anti-fly weapons we use, we’ll never kill every last one. That's why we always keep the food covered. Best regards Ludmila Z.

Clean and relaxing countryside location

TripAdvisor rating 4.0/5

phillipjp2018 Business - 10/05/2018 TripAdvisor review

Very nice friendly staff. Good food, and pristine room. All in all, a very nice and convenient place to stay if you have an early flight out of late flight in to Düsseldorf airport. Not so easy to find from the Main Street if traveling by car.

Dear Phillip, Thank you for sharing with us! We're delighted to hear that you had a great stay with us at Mercure Hotel Düsseldorf Airport. Best regards Ludmila Z

Would stay there again if the hotel shuttle service runs

TripAdvisor rating 4.0/5

Y5438SVsandrad Business - 21/01/2018 TripAdvisor review

Stayed there for one night during a layover flight. Further away from the airport as anticipated (15 mins by car) and as the shuttle does not operate past 23.00 had to take a taxi which was 40€ one way. The shuttle service in the morning was only 12€. Staff very friendly, professional and made me feel welcome. Room clean, bed comfy. Price very good. Corridors and lift could do with a make-over, look a little neglected. But would stay there again, if my flight times were within the shuttle running time.

Dear Guest Y5438SVsandrad, thank you so much for your positive feedback. I'm glad you liked your stay and I also want to thank you for your feedback about our friendly and professional staff. I already passed on your feedback to our entire team. We were happy to have you staying with us! Do not hesitate to contact us next time you are in the area and we will be thrilled to welcome you again! We are sending our best regards! Ludmila Z. General Manager

Dusseldorf: a very good surprise

TripAdvisor rating 4.0/5

Jairo S Couples - 16/12/2017 TripAdvisor review

More than the stop to go back home. Dusseldorf is an amazing city, with lots of places for visiting and enjoying. The hotel is only a little bit far from fhe city. It is not so closed to the airport either: 14 km.

Dear Guest Jairo S, Thank you for taking the time to review your visit to Mercure Hotel Düsseldorf Airport. We are so delighted that you enjoyed your time in Dusseldorf. It is true that our hotel is 13km from the airport and conveniently situated for motorists because almost all key destinations of our region like fairgrounds (Essen and Duesseldorf) or cities (Dusseldorf, Essen, Duisburg) are quickly to reach. The Dusseldorf International Airport is easily to reach by our hotel shuttle. We wish you a wonderful Xmas time! Best regards Ludmila Z General Manager

Good inexpensive option

TripAdvisor rating 4.0/5

marting667 Friends getaway - 07/10/2017 TripAdvisor review

Very good for the price..only if you have a car. Good validación for Money. Good restaurant. Location difficult to get there in between Many highways. Nice rooms. Nothing nearby, only other hotels and industries.

Dear Martin, Many thanks for posting a review of your recent stay with us. I’m delighted that you were happy with most aspects like our restaurant, rooms and value for money. Best regards, Ludmila Z. General Manger

I love it

TripAdvisor rating 4.0/5

998j_rgw Business - 23/09/2017 TripAdvisor review

It is not my first time to be at this nice Hotel from MERCURE. Always a very pleasant welcome ,served at a highest professional level of duty during my stay.I think it will be not my last stay at MERCURE Hotel Düsseldorf Airpot

Dear Guest 998j-rgw, Thank you very much for this amazing headline! We very much love it! :-) I am delighted to read that you have had a very pleasant stay. We looking forward to welcome you back again. Best regards Anna M. Assistant Manager

Good for one night

TripAdvisor rating 3.0/5

OlgaSmi Couples - 06/03/2017 TripAdvisor review

Good hotel for the break and rest beetween two flights. Hotel is located not far from the Dusseldorf airport and Dusseldorf-city. A lot of hotel's parking places, not bad lobby bar in hotel with a several sorts of local beer. You can also make a cup of tea or coffee in the room.

Dear Olga, Thank you for your positive feedback. I'm glad you liked your stay. It’s also good to know that you obviously enjoyed your time in our cozy bar. We’re looking forward to welcome you again. Best regards Anna M. Assistant Manager

Mercure Dusseldorf Airport

TripAdvisor rating 5.0/5

paulmE9500NN Business - 19/12/2016 TripAdvisor review

There are 2 Mercure's in Ratingen. This is the one in Lintdorfer Weg. Have been staying in this one over 50 times in the last few years. The hotel has been through serious restyling over the last few years (new bathrooms, new beds, hotel has been repainted, ...) Very good price quality balance (except when there are exhibitions in the Dusseldorf area room price is very high). The is a previous Novotel building which means that all room has a intermediate space between corridor and room which give an improved sound insulation. If you ask for a room on the parking site you can easily sleep with an open window. Good breakfast offer at acceptable pricing.

Dear Paul, Thank you very much for this amazing review! We are so happy to get such a detailed feedback from one of our regular guests. You’re right, after or last restyling we made in recent years and refurbishment of bathrooms in current year we improved seriously our product indeed. So your comments about this fact show us that we are on a good track. We will be looking forward to welcome you back soon. Best regards, Anna M. Assistant Manager

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