ibis budget Duesseldorf Airport

ibis budget Duesseldorf Airport 1 star

Customer review rating (ALL Rating) 3.6/5 98 reviews

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Description

Hotel extras

  • Free wi-fi throughout the hotel, including your room

  • Macchiato, cappuccino or espresso with breakfast buffet for EUR 8.50/person

  • Free parking

  • Paid shuttle to the airport

  • Shopping nearby

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

ibis budget Duesseldorf Airport

Lintorfer Weg 69, BREITSCHEID
40885 RATINGEN
Germany

  • MOTOR HOTEL:  16 B55 754 MOTOR HOTEL

  • By plane

    DÜSSELDORF At 14km / 8 miles

  • By plane

    DÜSSELDORF At 14km / 8 miles

  • By train

    ENTENFANG At 7km / 4 miles

  • By train

    RATINGEN-OST At 8km / 4 miles

GPS:51.353318, 6.855389

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Air conditioning
  • Wi-Fi
  • Breakfast

Breakfast Non contractual photo

Our accommodation(s)

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.6/5  98 reviews

TripAdvisor Rating  3.5/5  188 reviews

Customer review rating 1.5/5

Sophia Families - Confirmed reviews ALL

I called to book a room at the airport and was booked at the hotel 14 km away and not the one right next to airport as I asked. It took us an extra hour to get to this remote place and another 40€ extra with the cab we had to take in the morning to the airport. The man who checked us in answered the phone two times whilst checking us in, completing 2 full bookings whilst I’m standing there with a little kid at 21:30. Even if this is a budget hotel that’s far from customer service. Positive thing (and hence the 3 stars and not 1) the beds are surprisingly good/comfortable and it was quiet throughout the night though he mentioned the hotel being fully booked.

Check-in code didn't work

Customer review rating 1.5/5

Noname Business - Confirmed reviews ALL

I had booked one night accommodation on booking.com for a room with twin beds. Even though the reservation was successful there were no such rooms available. Of course, I cannot say if the fault lies with booking.com or with ibis budget, but the ibis customer support which I called was not able to resolve the problem. The assured that I had a valid reservation and that the check-in should work. Only once your staff showed up at 5pm (I tied to check-in 3pm) was the problem resolved by assigning a room with a queen bed to me. My clear expectation is that your phone support should have been able to recognize and resolve the issue. It would have saved me two hours of waiting time. Apart from that my stay in the ibis budget hotel was fine as always.

Basic hotel

Customer review rating 3.5/5

Joseph Couples - Confirmed reviews ALL

The location is nice, own free parking place saves the trouble looking. Lot of people talking and smoking in front of the door, they look like truck drivers, or builders. The room and the bed are nice, however the light in the toilet was not working very annoying, the floor in front of the shower is very slippery after using the shower, we had only to small towels and there were no glasses or plastic cups. And most important there was no lift so we had to carry the bags up the stairs to the room in the third floor.

Poor service, no breakfast

Customer review rating 2.0/5

Anonymous Business - Confirmed reviews ALL

At arrival one of the rooms was missing in the reservation, no breakfast, no daily room cleaning, bottom of WC dirty

Quiet and peaceful

Customer review rating 3.5/5

Anonymous Solo - Confirmed reviews ALL

Two problems: 1. Housekeeping accidently took my personal pillowcase. Next time I will bring a different color other than white perhaps. :) 2. Booking online using a non-German VISA credit card no longer works due to Visa Secure unable to use two-factor authentication not working. Please fix this in your app and website.

Dear CHRISTOPHER S., We very much appreciate your comments regarding your stay at the ibis budget Duesseldorf Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christiane

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