ibis budget Duesseldorf Airport 1 star

TripAdvisor rating 3.5/5 185 reviews
ibis budget Duesseldorf Airport
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+ 9 Services
Book this hotel

Room 1

Number of guests
Children's age

Best price guarantee

How it works?

ALL - Accor Live Limitless

Not participating hotel

When making a booking at this hotel:

  • I do not earn points

  • I cannot use my points

  • I do not benefit from advantages

  • I cannot take advantage of the Members' rate

Hotel extras

  • Free wi-fi throughout the hotel, including your room

  • Macchiato, cappuccino or espresso with breakfast buffet for EUR 7.50/person

  • Free parking

  • Paid shuttle to the airport

  • Shopping nearby

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air Conditioning
Catering
  • Breakfast
  • Snack & beverage machine

Hotel location

ibis budget Duesseldorf Airport

Lintorfer Weg 69
BREITSCHEID
40885
ratingen
germany

Tel: +492102185298

Fax: (+49)210218454

Contact email

Check-in from 14h00

Check out up to 12h00

  • MOTOR HOTEL :   16 B55 754 MOTOR HOTEL

  • By plane

    DÜSSELDORF At 14km / 8.7 miles

  • By plane

    DÜSSELDORF At 14km / 8.7 miles

  • By train

    ENTENFANG At 7.9km / 4.91 miles

  • By train

    RATINGEN-OST At 8km / 4.97 miles

GPS :51.353318, 6.855389

Our accommodations

Standard Room

  • Max. number of persons: 3
  • Wireless internet in your room

Twin Room with Twin Beds

  • Max. number of persons: 2
  • Wireless internet in your room

Our guest reviews for
ibis budget Duesseldorf Airport

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

374 reviews

tripadvisor

TripAdvisor Rating 3.5/5

185 reviews

Customer review rating 4.2/5

Anon Business - 02/12/2019 Confirmed reviews ALL

One night stay. Room very clean. Location easy to find.

Not an airport hotel

Customer review rating 4.2/5

Philip Business - 26/11/2019 Confirmed reviews ALL

OK. You get what you pay for. But the website is misleading in describing this hotel as an airport hotel. It was a 40 Euro taxi ride away from the airport and the city centre. Overall, that added $160 Euro to my 2-night stay, almost doubling the cost. Also it is in the middle of nowhere, literally surrounded by farmland, so either eat before you go there, or take food & water as there is nowhere in the vicinity to get an eveing meal. No easy access to the rail system either. Very remote.

Worst experience

Customer review rating 4.2/5

Mz Solo - 20/11/2019 Confirmed reviews ALL

Nothing good worst night I ever spent in my life from reception to the dirty room to the uncomfortable bad and and

Great

Customer review rating 4.2/5

Henrik Business - 10/11/2019 Confirmed reviews ALL

Very nice and professional staff

Check-in problematic

TripAdvisor rating 3.5/5

M M Family - 01/11/2019 TripAdvisor review

If you arrive before 5 pm you have to check in via a machine. This requires your booking no. and also a credit card with a pin no. I either did not notice this or it wasn't clear in the email when I booked, so I had the cards but not the pin. Luckily my wife knew her pin. You need all this to get your code from the machine to open the door -- which also opens your room once you get inside.

Sample & Clean

Customer review rating 4.2/5

D. Business - 21/10/2019 Confirmed reviews ALL

Out of Town and not converience to get food and staff

Dear TOH D., Thank you for taking the time to tell us about your experience at the ibis budget Duesseldorf Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Difficult to check in

Customer review rating 4.2/5

Anonymous Business - 15/10/2019 Confirmed reviews ALL

Arrived very late ins evening after reception had closed. Automated check in is very confusing and translation of instructions into English is poor, if you follow the instructions precisely you don’t get in Took 20 minutes to check in with no support available. Breakfast room was so small and busy I didn’t get any breakfast

Excellent place

Customer review rating 4.2/5

Zeyad M. Solo - 25/09/2019 Confirmed reviews ALL

Excellent calm place to stay.

8

Customer review rating 4.2/5

Simon F. M. C. Business - 24/09/2019 Confirmed reviews ALL

The manager in charge has been most friendly & helpful to a 1st time foreign room guest like me ! I have booked the room via internet & have no idea where about is the location; it was the manager on duty who had help me by advising me how to go about & even where to get my dinner everyday for 5 days !!! Many thanks to him except I have forgotten to ask his name ?

Stayed just for overnight

Customer review rating 4.2/5

Ivan Families - 08/08/2019 Confirmed reviews ALL

We ordered no breakfast, arrived late, so full self serve, but that went smooth

The most smelly ibis I’ve ever been

Customer review rating 4.2/5

Anonymous Families - 29/07/2019 Confirmed reviews ALL

We booked 2 rooms, room 311 was the smelliest, so we all slept in 314 which wasn’t bad

Dear AHMAD B., Thank you for taking the time to tell us about your experience at the ibis budget Duesseldorf Airport. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Please note that this problem was a true exception to our normal practices. Rest assured that we are taking the appropriate measures to address the problem. All our efforts are concentrated in preventing future occurrences. Kindly accept the full compensation of your stay in the form of a credit refund of €____, which will be issued to your account within the next xx days. I would like to reiterate our commitment to high quality standards, and I personally would like to make sure you will experience it during your next stay with us. We are looking forward to welcoming you again at Ibis Budget. Please do not hesitate to contact me during your next visit. Sincerely,

CheckIn Machine broken and no contact phone

Customer review rating 4.2/5

Ulrich M. Business - 01/07/2019 Confirmed reviews ALL

Rooms are extremely dirty, Checkin not possible waiting in the heat

Great

Customer review rating 4.2/5

Richard Friends - 01/06/2019 Confirmed reviews ALL

Clean rooms and friendly staff

Dear RICHARD N., We very much appreciate your comments regarding your stay at the ibis budget Duesseldorf Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Nice and clean for the price, just beware of online booking

Customer review rating 4.2/5

Frederic G. Friends - 01/06/2019 Confirmed reviews ALL

The place is nice and clean, the staff is helpful. Hard to find better for the price. The only recurring problem with ibis Budget hotels is the booking system. Once again, while booking with the AccorHotels website, my booking had not be transmitted to the hotel -- in clear words, the hotel didn't have any booking in my name. I was lucky as the hotel manager was very competent and helpful, and that there was a room available for me (sometimes there isn't any, so you are left in the street). Again, this is not a problem from Ibis Budget Düsseldorf Airport, this is a problem from Accor booking system, and this kind of stuff happens frequently. Please Accor people, do something about it.

Dear FREDERIC G., Thank you for taking the time to tell us about your experience at the ibis budget Duesseldorf Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Cheated by the name

Customer review rating 4.2/5

Anonymous Business - 23/05/2019 Confirmed reviews ALL

How can you put "Airport" in your name when you are that far away?

Dear EDUARD F., Thank you for taking the time to tell us about your experience at the ibis budget Duesseldorf Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Comfortable

Customer review rating 4.2/5

Anonymous Solo - 19/05/2019 Confirmed reviews ALL

Familiar

Dear CHRISTOPHER S., We very much appreciate your comments regarding your stay at the ibis budget Duesseldorf Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Basic accomodation so okay for one night

Customer review rating 4.2/5

Hans H. Business - 17/05/2019 Confirmed reviews ALL

Points of concern: 1 - When arriving after a long ride, I was requested at the reception to fill out papers manually, with the same details I already did online 2 - There was no curtain in the room online a slider which caused me to wake up early at sunrise since it did not close completely.

Dear HANS H., We very much appreciate your comments regarding your stay at the ibis budget Duesseldorf Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Excellent management. Great service. Outstanding breakfast.

Customer review rating 4.2/5

Anonymous Business - 12/05/2019 Confirmed reviews ALL

(none)

Dear ROBERT N., We very much appreciate your comments regarding your stay at the ibis budget Duesseldorf Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

dissapointed about the shuttle issue and your proximity to the airport

Customer review rating 4.2/5

Al S. Business - 26/03/2019 Confirmed reviews ALL

I was very disappointed with the fact the shuttle service had a cost that far surpassed that of my room 30 + 30 round trip It is not very clear that such a charge was going to happen

Dear ALBINO S., Thank you for taking the time to tell us about your experience at the ibis budget Duesseldorf Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that we could welcome you in the near future. Sincerely,

Normal

Customer review rating 4.2/5

Juan L. Business - 19/03/2019 Confirmed reviews ALL

Muy normal

Estimado/a {guest_first_name} D., Le agradecemos el tiempo que se ha tomado para hacernos llegar los comentarios sobre su estancia en ibis budget Duesseldorf Airport. Sentimos enormemente que su experiencia no haya alcanzado sus expectativas; por favor permítanos hacerle llegar nuestras mas sinceras disculpas. En Ibis Budget, nos esforzamos en proporcionar un servicio de calidad a cada uno de nuestros clientes, por ello sus comentarios son muy importantes para nosotros. Por favor tenga por seguro que tomaremos las medidas necesarias para que no vuelva a ocurrir lo acaecido en su estancia. Apreciamos sinceramente que haya compartido con nosotros este asunto y confiamos en que nos dé una nueva oportunidad para poder ofrecerle un servicio óptimo. Reciba un cordial saludo.
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