Mercure Ajaccio Hotel

The Mercure hotel has a great location. It is 10 min drive from Ajaccio Airport. It has a 24×7 store (Proxi), petrol station, eateries (breakfast, Crêpes, pizzas) right next to it. The parking in the hotel is chargeable (12 eur per night). The receptionists are very cordial, they provide all the info and extend every possible help. The rooms are clean and have enough room for 2 adults and 2 kids. Kids slept on a sofa bed and it was already set-up and was comfy. The bathroom has shower, hand shower and the toilet has a water jet (first time I saw one in Europe). The pool is small but you can spend an evening sitting around it. The only thing that doesn't work but that's true for all of Ajaccio (nothing to do with Mercure) is that you will need to drive 2-3 hours to get to interesting sights in Corsica. Piana Calanques are ~2hrs away, Calvi is ~2.5 hrs away, Polambaggia beach is ~3 hrs away and Bonifacio again ~3 hrs away.

Hotel across from the port. Secured Parking available. Rooms large with international tv. Unfortunately there was no room to dry our beach towels so we had to hang them in the closet and they were still wet in the morning. No fridge. Nice pool area with umbrellas. We didn’t eat at the buffet but it was large. We went to the bakery next door and had delicious croissants and coffee.

Everything was good and clean, the room, the swimming pool, easy check-in/out, the location, the waiter at the pool bar was very kind and gave us good advises. We will certainly come back

Convenient Location. V pleasant and helpful staff. V helpful receptionist organising very early breakfast on check out day. One thing could improve: weather being so hot, a fridge for water in room would be appreciated - as is in other similar hotels. Not sure about allowing dogs around public eating areas. Bathroom kit (shaving) was useful.

The only bad experience we had with this hotel was really with the staff. The reception staff on check in were condescending and aggressive as they ordered us to pay €400 pre authorisation amount which they said we would get back "straight away" I am stillwaiting for this. While we sorted the money (which was also a big part of our budget) my husbands passport was confiscated. Later that night we sorted the money but there was confusion the next day when we went to collect the passport as there was no record that we had paid the money. We were on our honeymoon so tried not to letters ruin out entire holiday so kept away from reception for the entire stay. Room service was very limited. A woman would knock on the door early each morning to see if we needed any extra toiletries but our room was not cleaned for the entire stay. We were only offered one bottle of water, one tooth brush and one razor and there were only 2 cardboard cups and we were not allowed to get any new ones. The pool and sun bathing area are fantastic and there was a great selection at breakfast. Bat staff were friendly but breakfast staff were not friendly at all. Overall it was satisfactory but we will never stay there again because of the staff and unadvertised pre authorisation of a ridiculous amount if money. We never even charged anything to our room and didn't use the mini bar and I still don't have the money back 2 weeks later!