Novotel Annecy Centre Hotel 4 stars

Customer review rating (ALL Rating) 4.2/5 5,565 reviews

ALLSAFE approved hotel

Information message

Novotel Annecy Centre
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+ 18 Services

Hotel extras

  • You will enjoy our privileged location close to the lake and the old town.

  • Labeled ALLSAFE by Bureau Veritas

  • Take advantage of our expertise for your meetings in our rooms and conference hall.

  • Your children are very welcome: Family Rooms, cribs available, free breakfasts

Hotel location

Novotel Annecy Centre

1 Place Marie Curie
1 Avenue Berthollet
74000 annecy
france

Fax: (+33)4/50455068

Check-in from 15h00

Check out up to 11h00

  • ANNECY GARE ROUTIÈRE: 

  • By plane

    ANNECY MEYTHET At 5km / 3.13 miles

  • By plane

    CHAMBERY At 45km / 28.13 miles

  • By plane

    GENEVE AIRPORT At 60km / 37.29 miles

  • By plane

    GENÈVE At 44km / 27.34 miles

  • By plane

    LYON ST EXUPERY At 127km / 79.38 miles

  • By helicopter

    ANNECY-MEYTHET At 7km / 4.35 miles

  • By car

    ANNECY CENTRE At 3km / 1.86 miles

  • By car

    ANNECY NORD At 7km / 4.35 miles

  • By train

    ANNECY At 0km / 0 miles

GPS:45.903099, 6.12251

Hotel services

Check-in from - Check out up to

In summary
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

The Craic

Designed during a complete renovation of the Novotel Annecy Atria that houses it, The Craic is a new lively spot in Annecy centre. Mathieu Laville, talented young restaurant chef, claims modern cuisine.

Our accommodation(s)

With a contemporary and completely modular design, Novotel's spacious rooms are real living spaces and can be adapted to suit all requirements. All our rooms have everything you need to relax including a bed measuring 63" (160 cm), flat-screen TV, free WIFI and minibar. Ideal for families of up to 4 people. The hotel offers connecting rooms, subject to availability.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum size: 160

  • Maximum capacity: 140 people

  • Maximum banquet capacity: 150 people

Find out more

Our guest reviews for
Novotel Annecy Centre

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

5,565 reviews

TripAdvisor Rating 4.0/5

261 reviews

Customer review rating 2.0/5

A. Business - 25/11/2021 Confirmed reviews ALL

the room was super cold, the bathroom water flow was extremely weak, and difficult to get hot water

Good hotel

Customer review rating 4.0/5

Sturt R. Families - 18/11/2021 Confirmed reviews ALL

Stayed only 1 night as a stopover.

Quiet stay, well located

Customer review rating 4.5/5

Olivier Couples - 04/11/2021 Confirmed reviews ALL

Good value for your money all things considered, parking for the car and breakfast

Good service

Customer review rating 4.5/5

Yuli Business - 02/11/2021 Confirmed reviews ALL

Overall, the service from check in to check out is highly satisfactory!

Dear Mrs S., Thank you very much your comments regarding your stay at the Novotel Annecy Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team and Iam sure that it will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Fabrice Gratreaud, general manager of Novotel Annecy Centre & restaurant @The Craic Sincerely,

Lacking facilities but okaish

Customer review rating 3.0/5

Mohammad U. Families - 30/10/2021 Confirmed reviews ALL

The hotel is conveniently located but seriously lacked facilities. Apparently they don't run ac during winters even though it was October. It really becomes suffocating and forget about sleeping in late because the hotel is located above a train line and station so the noise and vibration. Citing covid, they don't have any staff so you have to go to the reception for everything including toothbrush. Food at breakfast is really good but typical French. The ac thing is a major issue and the staff stubborn about it.

Average

Customer review rating 3.0/5

Michel Z. Business - 27/10/2021 Confirmed reviews ALL

The room does not have a desk and chair for those who need to work The wifi is very unstable The noise of the trains is disturbing

Dear Mr Z., Thank you for taking the time to tell us about your experience at the Novotel Annecy Centre. I am sorry that the equipment of your room did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and improve the quality of our services. Do not hesitate to ask our reception team to change to an executive room which is equipped with an office area. We have taken note of your feelings about the passage of trains. Our rooms are however equipped with double glazing and have been the subject of an acoustic audit and they are above the standards of conformity We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Fabrice Gratreaud, General Manager of Novotel Annecy Centre & restaurant @The Craic

Great location

Customer review rating 4.5/5

Jacquie Families - 25/10/2021 Confirmed reviews ALL

Really lovely hotel, modern yet cosy. Only feedback is that I booked a double room with a pull out bed... We were given twin beds....

Dear Mr S., Thank you very much for your comments regarding your stay at the Novotel Annecy Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team and I am sure that this it will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Be sure that you comments regarding the beds in your room have been forwrded to the team concerned in order to find a solution to improve the service. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fabrice Gratreaud, Managing Director of Novotel Annecy Centre & The Craic

Best place to go to annecy

Customer review rating 5.0/5

B. Solo - 07/10/2021 Confirmed reviews ALL

Confort And chill

Dear Mr Bensadock, Thank you very much for your comments regarding your stay at the Novotel Annecy Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team and I am sure that it will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fabrice Gratreaud, general manager of Novotel Annecy Centre & The Craic

The location of the hotel is very nice

Customer review rating 4.5/5

Anonymous Couples - 30/09/2021 Confirmed reviews ALL

The hotel is clean and Staff are friendly,

Dear Mr A., We very much appreciate your comments regarding your stay at the Novotel Annecy Centre. It is always a pleasure to receive such a positive feedback! I will share it with our team and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fabrice Gratreaud, managing director of Novotel Annecy Centre & The Craic

Good stay

Customer review rating 4.5/5

Roger W. A. Couples - 29/09/2021 Confirmed reviews ALL

Room was clean and the staff very friendly

Dear Mr A., We very much appreciate your comments regarding your stay at the Novotel Annecy Centre. It is always a pleasure to receive positive feedback! I will share it with our team and I am sure that it will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fabrice Gratreaud, Managing director of Novotel Annecy Centre & The Craic

Good stay

Customer review rating 4.0/5

Anonymous Couples - 20/09/2021 Confirmed reviews ALL

Very close to anncey center.

Dear Mr A., Thank you very much for your comments regarding your stay at the Novotel Annecy Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team and I am sure that tit will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fabrice Gratreaud, General manager of Novotel Annecy Centre & Restaurant The Craic

Pleasant stay

Customer review rating 5.0/5

Anđelko Friends - 20/09/2021 Confirmed reviews ALL

It was perfect one night stay. Everything went as expected. Mr. Charles at reception was very nice at check-in.

Dear Mr N. thank you very much appreciate your comments regarding your stay at the Novotel Annecy Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team and I am sure that it will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fabrice Gratreaud, General manager of Novotel Annecy Centre & The Craic

Well located

Customer review rating 2.5/5

Melissa Y. Couples - 17/09/2021 Confirmed reviews ALL

Novotel is in a great location close to the old town. The room was nice and modern, but the wifi was horrible. During peak times (past 8PM), we couldn’t do anything on the internet, not even email.

Dear Mrs Y., Thank you for taking the time to tell us about your experience at the Novotel Annecy Centre. We are happy that you appreciated the location of ou hotel and the quality and comfort of your room. Howerver, we are sorry for the probleme with wifi connection. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fabrice Gratreaud, Managing director of Novotel Annecy Centre & The Craic

Modern and central

Customer review rating 4.0/5

Georgie Solo - 06/09/2021 Confirmed reviews ALL

I enjoyed my stay here in this hotel, the service was helpful and accommodating, the room was comfortable, newly renovated, and modern. The hotel was well-located and though next to the station, the interruptions from the coming and going of trains were minimal. Would stay again.

Dear Mrs Y., We very much appreciate your comments regarding your stay at the Novotel Annecy Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. However, we sincerely apologize for the unexpected entry of the cleaning team into your room during your absence. We will forwaerd you comment to them so that it doesn't happen again. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fabrice Gratreaud, General Manager of Novotel Annecy Centre & The Craic

Relaxing short stay at Novotel Annecy Centre Atria

TripAdvisor rating 5.0/5

Ronan L 24/06/2020 TripAdvisor review

We had a 1 night stay at the Novotel Annecy Centre Atria. It was centrally located within walking distance of the town centre. The car park was in the basement of the hotel and was secure. The room was newly renovated and very comfortable. The bed as well. The room had a bath, which my daughter enjoyed. The hotel restaurant is also newly renovated. The stay was relaxing and our sleep was good. The receptionist was vey helpful and the Covid safety protocols were followed by all. There was sanitiser in all public areas. Check out was easy and efficient. We will come back again

Great Hotel

TripAdvisor rating 5.0/5

V4952OXrichard Family - 27/08/2019 TripAdvisor review

Great hotel , in a great position to explore Annecy . Breakfast was good and varied rooms were clean and had everything you needed . Good to be able to park under the hotel too . Annecy is a jewel that you must see

Dear Guest, I would like to thank you for this very nice recommendation !! 5 stars... It looks like you really enjoyed a perfect experience in our hotel nearby the city center ! Indeed Annecy is really attractive all the year, and more in Summer due to the lake, to swim, to do a boat trip, to relax on the beach, to do some trekking up in the mountain all around the lake. All our team hope to greeting you again, and live a new experience here! Thank you again for sharing your advice and review. See you soon! Fabrice Gratreaud Directeur Novotel Annecy Centre 100% transformé Nouveau lieu de vie

Awful Check-In Experience

TripAdvisor rating 2.0/5

StarkX Family - 11/08/2019 TripAdvisor review

Our documentation clearly showed a check in time of 2pm. When we arrived, tired from an 8 hr journey, we were told that all the hotels in Annecy had a checkin time of 4pm in the summer, and that we could leave our bags and take a walk into town. We were knackered, hot and sweaty with a tired 5 yr old and not one of the 4 people we spoke to on the check in desk seemed to care. Meanwhile at least another 7 people checked in. It seems that just our room wasn't ready, but they weren't prepared to expedite its preparation or move us to another room that was ready. at 3:50 pm and after numerous changes of front of house staff, we finally got into our room. A really poor start to a holiday Room and breakfast were good. Be aware that you will be paying 16 euro a night park in the underground car-park and that there are nowhere near enough spaces for the number of guests

Dear guest. Many thanks for sharing your experience with us. We are sorry that we cannot provide the room sooned than 4 pm. You made a booking for a room for 4 people that's why some other people could get the rooms before you because they made the choice for other type of room which are fester to clean and prepair. We totally understand your complain, but I can ensure that we request the room as soon as possible for your family. We apologize for this trouble. Best regards FABRICE GRATREAUD Directeur NOVOTEL ANNECY 100% Rénové 100% Nouvelles Expériences & BUSINESS CAMP & THE CRAIC REFUGE GOURMAND

Excellent tourist class hotel adjacent to train station

TripAdvisor rating 5.0/5

Chris G Family - 10/07/2019 TripAdvisor review

We stayed at the Novotel during high season in Annecy. The location was immediately outside the old town of Annecy which made it quite convenient. The rooms we booked were in great shape and everything worked as it should. For a European hotel, the rooms were quite spacious and comparable to the American versions of the newer style Hilton Garden Inn, Marriott Springhill Suites, Fairfield Inn, etc. We did not opt for eating in the restaurant, but it looked quite new and was nicely put together. Bikes are available for rental which is great. A note about parking, if you haven't traveled in Europe by car, be aware that this like other car parks is extremely tight. Only by folding in the mirrors on our Kodiaq could we fit through the garage door and for that matter into an available space.

Dear Guest, I would like to thank you for this very nice recommendation !! 5 stars... It looks like you really enjoyed a perfect experience in our hotel nearby the city center ! Indeed Annecy is really attractive all the year, and more in Summer due to the lake, to swim, to do a boat trip, to relax on the beach, to do some trekking up in the mountain all around the lake. This is true, we are right in the center and closed from these attractions you enjoyed. All our team hope to greeting you again, and maybe you would have time to discover our new restaurant and live a new experience here! Thank you again for sharing your advice and review. See you soon! Fabrice Gratreaud Directeur Novotel Annecy Centre 100% transformé Nouveau lieu de vie

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