Customer review rating 4.3/5 11,420 reviews
ALLSAFE approved hotel
Central location, with plenty of nearby transport links, Free WiFi, large ergonomic workspace
Leisure facilities, including indoor heated pool and steam room Pre-booking required
Elegant restaurant, relaxed modern dining. Hot breakfast buffet, till 11am on weekends
An ALLSAFE Clifton certified Hotel
7 versatile meeting rooms which can hold up to 220 people
This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.
Check-in from 14h00
Check out up to 12h00
Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.
Standard room - Queen bed & a convertible sofa
Executive Room 1 Queen bed + convertible Sofa
Accessible Room with 1 double bed
Number of meeting rooms: 7
Maximum size: 252 m²
Maximum capacity: 220 people
Maximum banquet capacity: 175 people
100% genuine reviews from our guestsFind out more
Two stars at most
Igoris Business - 21/09/2021 Confirmed reviews ALL
Good location, that is it.
Great location near city centre
S. G. Families - 20/09/2021 Confirmed reviews ALL
Lovely communal areas, room was a little dated, but wasn't in there for long with the busy schedule that we had. Walking distance to city centre and bars and restaurants. Parking on site slightly limited, but very handy. Very friendly staff and nice and decent enough breakfast.
Tired Hotel in need of room refurbishment
Claire R. Couples - 20/09/2021 Confirmed reviews ALL
I booked the King suit and was rather disappointed. No toilet rolls in the room on arrival , no tea bags in the room , leaky shower which wet the floor through, no HD TV channels available. The rooms here feel old and tired and there needs to be a refocus both the quality of the rooms and attention to detail
Liz Business - 20/09/2021 Confirmed reviews ALL
I was surprised by the conditions my room was in. It was dated and grubby and didn’t feel very luxurious as your website advertised. The parking is so tight and limited you must make that aware to your guest before booking. The spa area is very unloved and small, again you must make that aware on your website - you have a small pool and Suana available, be more specific so your guest know what to expect. The suana wasn’t working which was disappointing. The whole reason I choose to stay in your hotel was because I wanted the convienence of parking on sight and use of spa facilities after my busy day. Evening Bar food was very limited! The breakfast was not to the standard of what I paid to stay with you. Food was dry and staff were not on top of checking when food was going low. Nothing was easy to get. Had to keep chasing staff. You didn’t have enough staff to cater for the number of guest you had the staff did the best they could I could see that and they were polite and pleasant. Unfortunately I won’t stay with you again especially considering the price you charged. I felt the standard I got was what I get when I stay in a Premier Inn, actually my recent experience staying in a Premier Inn was better then this. I’m frustrated I left feeling this way and knowing how much I spent to stay at the hotel!
Very poor standard of facilities
Matthew P. Friends - 20/09/2021 Confirmed reviews ALL
Great friendly staff, senior hotel management team need sacking. Place needs a major refurb, tatty and tired throughout and not worth the money. Lots of plates at breakfast buffet had old dried food on them, spa was a joke, cramped and tatty
Our most recent 20 reviews
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