Novotel Sheffield Centre Hotel 4 stars

Name: Novotel Sheffield Centre
Address: SHEFFIELD, S1 2PR, UNITED KINGDOM
Telephone: (+44)113/3969005
Rating: 4.3

Customer review rating 4.3/5 11,420 reviews

ALLSAFE approved hotel

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+ 18 Services

Novotel Sheffield Centre Hotel

Hotel that makes every moment matter

We have introduced intensified hygiene & prevention measures to ensure your safety. The ALLSAFE label represents our new elevated cleanliness protocols, and provides assurance that these standards are being met in this hotel

Ms Marie GREEN, Hotel Manager

The Novotel Sheffield Centre hotel offers family-friendly comfort right in the heart of the city. This 4-star hotel perfectly blends style with convenience, as guests can enjoy a quiet, airy room with enough space to work or relax. The hotel is located within walking distance of the Crucible and Lyceum theatres, as well as Sheffield Arena, making it ideal for guests looking to enjoy some of the city's well-known landmarks. With Sheffield station being 1km away, it's the perfect base for your stay.

The Restaurant features a choice of international dishes set in a simple, yet authentic setting. After lunch, take a dip in the heated indoor pool, or pull up a chair and unwind amid the warm colours and stylish decor of the bar at Novotel. The hotel is located within walking distance of the Crucible, Lyceum theatres, City Hall and O2 Academy. Sheffield Arena is a short tram ride away. Sheffield station is 1km away, and the hotel is 25 miles from Doncaster/Sheffield Airport.

Hotel extras

Central location, with plenty of nearby transport links, Free WiFi, large ergonomic workspace
Leisure facilities, including indoor heated pool and steam room Pre-booking required
Elegant restaurant, relaxed modern dining. Hot breakfast buffet, till 11am on weekends
An ALLSAFE Clifton certified Hotel
7 versatile meeting rooms which can hold up to 220 people

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Online check-in
- Online check-in: Your arrival will be carefully prepared by our team
- Fast check-out: Simply return your key
WIFI/Internet Access
- WIFI at the hotel
- High-speed Internet
- WIFI in the communal areas
- WIFI in your room
- WIFI access
- Optic fiber technology provides the highest possible speed of Internet connection.
Parking Paying
- Private outdoor parking (Paying)
- Private enclosed outdoor parking (Paying)
Accessibility for people with reduced mobility
- Reduced mobility rooms
- Wheelchair access
- Reduced mobility facilities
Pets allowed Paying
100% non-smoking hotel
Languages spoken at the hotel
- English
- Spanish
- French
- Italian
- Polish
- Russian
Reception open 24 hours a day
Electric car recharging units
Dry cleaning / Ironing Paying

Indoor heated pool
Fitness centre (nearby)
Hammam
Bicycles rental (nearby) Paying

Breakfast Paying
1 Restaurant(s)
1 Bar(s)
Room service
- Hot meals
- Cold snacks
- Opening hours : Week 24 hours
- Opening hours : Week-end 24 hours

7 Meeting room(s)
Web Corner on a Mac
Copy/print service available

Hotel location

Novotel Sheffield Centre

50 Arundel Gate
S1 2PR sheffield
united kingdom

Tel: +441133969005

Fax: (+44)114/2787744

Check-in from 14h00

Check out up to 12h00

SHEFFIELD : SHEFFIELD CENTRE
MIDLAND MAINLINE : EAST MIDLANDS SHEFFIELD
VIRGIN TRAINS : VIRGIN TRAINS SHEFFIELD

By plane
EAST MIDLANDS At 67.5km / 41.95 miles
By plane
MANCHESTER At 65km / 40.63 miles
By plane
SHEFFIELD At 7km / 4.38 miles
By boat
HULL At 120km / 75 miles
By boat
LIVERPOOL At 150km / 93.75 miles
By helicopter
SHEFFIELD AIRPORT At 7km / 4.38 miles
By car
32 At 12km / 7.5 miles
By car
33 At 8km / 5 miles
By car
34 At 10km / 6 miles
By train
MIDLAND MAINLINE At 1km / 0.63 miles
By train
ROTHERHAM At 15km / 9.38 miles

GPS :53.379081, -1.46742

Our accommodation(s)

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Standard room - Queen bed & a convertible sofa

Accessible room

Max. number of persons: 3
Area: From 25 m² / 269 sq ft

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Satellite/cable colour TV

Executive Room 1 Queen bed + convertible Sofa

Max. number of persons: 4
Area: From 30 m² / 323 sq ft

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV(...)

Accessible Room with 1 double bed

Accessible room

Max. number of persons: 2

Our restaurants and bars

RESTAURANT

Type of cuisine: International

Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting.Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

BAR

Absorb the lively atmosphere at Novotel. In stylish surroundings, choose from an array of beers, wines and cocktails served by our fun and friendly staff. Our buzzing bar offers the perfect place to enjoy an evening's entertainment or relax and unwind.

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday

Your meetings and events

Our meeting rooms

Number of meeting rooms: 7
Maximum size: 252 m²
Maximum capacity: 220 people
Maximum banquet capacity: 175 people

Find out more

Two stars at most

Igoris Business - 21/09/2021 Confirmed reviews ALL

Good location, that is it.

Dear IGORIS S., Thank you for taking the time to tell us about your experience at the Novotel Sheffield Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured we will investigate your feedback further and we will take the appropriate measures to address any problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind Regards Karen Coy Rooms Division Manager

Great location near city centre

S. G. Families - 20/09/2021 Confirmed reviews ALL

Lovely communal areas, room was a little dated, but wasn't in there for long with the busy schedule that we had. Walking distance to city centre and bars and restaurants. Parking on site slightly limited, but very handy. Very friendly staff and nice and decent enough breakfast.

Dear G. S., We very much appreciate your comments regarding your stay at the Novotel Sheffield Centre. It is always a pleasure to receive constructive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to welcome you back soon. Kind Regards Karen Coy Rooms Division Manager

Tired Hotel in need of room refurbishment

Claire R. Couples - 20/09/2021 Confirmed reviews ALL

I booked the King suit and was rather disappointed. No toilet rolls in the room on arrival , no tea bags in the room , leaky shower which wet the floor through, no HD TV channels available. The rooms here feel old and tired and there needs to be a refocus both the quality of the rooms and attention to detail

Dear Ms R., Thank you for taking the time to tell us about your experience at the Novotel Sheffield Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us especially from our members. Please rest assured we will investigate your feedback further and we will take the appropriate measures to address any problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Please contact me directly should you wish to make a future reservation. Kind Regards Karen Coy Rooms Division Manager

Disappointing

Liz Business - 20/09/2021 Confirmed reviews ALL

I was surprised by the conditions my room was in. It was dated and grubby and didn’t feel very luxurious as your website advertised. The parking is so tight and limited you must make that aware to your guest before booking. The spa area is very unloved and small, again you must make that aware on your website - you have a small pool and Suana available, be more specific so your guest know what to expect. The suana wasn’t working which was disappointing. The whole reason I choose to stay in your hotel was because I wanted the convienence of parking on sight and use of spa facilities after my busy day. Evening Bar food was very limited! The breakfast was not to the standard of what I paid to stay with you. Food was dry and staff were not on top of checking when food was going low. Nothing was easy to get. Had to keep chasing staff. You didn’t have enough staff to cater for the number of guest you had the staff did the best they could I could see that and they were polite and pleasant. Unfortunately I won’t stay with you again especially considering the price you charged. I felt the standard I got was what I get when I stay in a Premier Inn, actually my recent experience staying in a Premier Inn was better then this. I’m frustrated I left feeling this way and knowing how much I spent to stay at the hotel!

Dear ELIZABETH W., Thank you for taking the time to tell us about your experience at the Novotel Sheffield Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we will investigate your comments further and will take appropriate measures to address any problems and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind Regards Karen Coy Rooms Division Manager

Very poor standard of facilities

Matthew P. Friends - 20/09/2021 Confirmed reviews ALL

Great friendly staff, senior hotel management team need sacking. Place needs a major refurb, tatty and tired throughout and not worth the money. Lots of plates at breakfast buffet had old dried food on them, spa was a joke, cramped and tatty

Dear MATTHEW P., Thank you for taking the time to tell us about your experience at the Novotel Sheffield Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured we will investigate your feedback further and we will take the appropriate measures to address any problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind Regards Karen Coy Rooms Division Manager

well located

Jean Families - 19/09/2021 Confirmed reviews ALL

Very good I treated my daughter to stay at your hotel and to see a show at the City Hall, and we both enjoyed our stay. The only thing was the swimming pool was too hot.

Dear JEAN S., We very much appreciate your comments regarding your stay at the Novotel Sheffield Centre. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to welcome you back soon. Kind Regards Karen Coy Rooms Division Manager

Great stay

Alan B. Couples - 18/09/2021 Confirmed reviews ALL

We are regular guests and love this hotel. Great staff, perfect location, excellent room, super breakfast and free top class wi fi. This hotel is always our first choice whenever we visit Sheffield.

Dear Mr B., We very much appreciate your amazing comments regarding your stay at the Novotel Sheffield Centre, and its a pleasure to always welcome you back to the hotel. It is always a pleasure to receive positive feedback. I will be certain to share your comments with our team, who I know will be delighted. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards Karen Coy Rooms Division Manager

Great location

Christine Families - 17/09/2021 Confirmed reviews ALL

Stayed one night

Dear CHRISTINE M., We very much appreciate your comments regarding your stay at the Novotel Sheffield Centre. It is always a pleasure to receive constructive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to welcome you back soon. Kind Regards Karen Coy Rooms Division Manager

Location is excellent

Jill L. Families - 16/09/2021 Confirmed reviews ALL

As a Sheffielder who now lives elsewhere I love the central location and feel safe. The hotel rooms are very tired. A coat of paint would certainly improve things. The outise area could do with a sweep and clean. Thete does seem to be a shortage of staff which can't make things easy.

Dear JILLIAN L., Thank you for taking the time to tell us about your experience at the Novotel Sheffield Centre. I am sorry that your part of your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we will investigate your comments further and will take the appropriate measures to address any problems and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind Regards Karen Coy Rooms Division Manager

Well located

Paul A. Couples - 14/09/2021 Confirmed reviews ALL

Staff very helpful, polite and friendly

Dear PAUL A., We very much appreciate your comments regarding your stay at the Novotel Sheffield Centre. It is always a pleasure to receive constructive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to welcome you back soon. Kind Regards Karen Coy Rooms Division Manager

all good

Ian M. Families - 13/09/2021 Confirmed reviews ALL

Excellent reception staff, parking and other staff. Location is really good. Great room, pillows(!) and facilities. Breakfast good, but coffee and some items not as good as the rest

Dear GEOFF W., We very much appreciate your comments regarding your stay at the Novotel Sheffield Centre. It is always a pleasure to receive constructive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to welcome you back soon Kind Regards Karen Coy Rooms Division Manager

Short break in Sheffield

Mark M. Solo - 13/09/2021 Confirmed reviews ALL

Very Professional, polite Staff, everything and all facilities available... highly Recommended A +++

Dear MARK M., We very much appreciate your amazing comments regarding your stay at the Novotel Sheffield Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards Karen Coy Rooms Division Manager

Could be better

Peter M. Families - 12/09/2021 Confirmed reviews ALL

Room was a bit tired - broken fixtures in the bathroom. Breakfast was not great.

Dear PETER M., Thank you for taking the time to tell us about your experience at the Novotel Sheffield Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we will investigate your comments further and will take any appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind Regards Karen Coy Rooms Division Manager

typical modern hotel

Duncan A. Solo - 11/09/2021 Confirmed reviews ALL

good location, good room, comfy beds, quality of breakfast good

Dear DUNCAN a., We very much appreciate your comments regarding your stay at the Novotel Sheffield Centre. It is always a pleasure to receive constructive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I am also pleased to confirm that we are resuming normal service at breakfast from Monday so it will not be necessary to pre-book breakfast. Thank you again for sharing your experience, and we hope to welcome you back soon. Kind Regards Karen Coy Rooms Division Manager

Good stay

Anonymous Families - 11/09/2021 Confirmed reviews ALL

Was a great night away in sheffield. Good polite staff and very helpful too.

Dear SANDEEP B., We very much appreciate your comments regarding your stay at the Novotel Sheffield Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards Karen Coy Rooms Division Manager

Pool makes the stay drop from a 7/8 to a 3/4

Shanel C. Families - 11/09/2021 Confirmed reviews ALL

Will not be coming again. Although staff were very friendly and bar/food was nice. The pool made my whole experience drop scores. The pool was extremely hot meaning within 5 minutes we had to get out because we was sweating in the pool. And having the sauna in the exact same room as the pool didn’t help the pool in or out because of the temperature. If it wasn’t for the pool We would be rating the stay 7/8 but after witnessing the pool no higher than a 3

Dear SHANEL C., Thank you for taking the time to tell us about your experience at the Novotel Sheffield Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind Regards Karen Coy Rooms Division Manager

Not As Promised

Anusha L 09/08/2021 TripAdvisor review

Well to start on first night my children bed was broken in the middle of the night, and also we book this hotel for swimming pool for 2 night, we was told that no one is allowed to swim. I will give an advice please let your customer know if you are having any issues with swimming pool because the reason we decided to go that hotel was because of your leisure facility to entertain children

Great hotel

CCMC563 Business - 26/07/2021 TripAdvisor review

Stayed here for one night. I was kindly given a room upgrade. Staff worked hard to make my stay a success. I'd definitely recommend the hotel to others. So close to the station and the town centre. Rooms are very clean.

Thank you so much for your comments, the team appreciate positive feedback. I do hope we can welcome you back again in the future. Kind Regards Karen

A Really Good Location.

nowolderandwiser 17/07/2021 TripAdvisor review

This hotel is in a really good location, near the train station and the town centre, though a lot of construction going on. A couple of things disappointed me about the room. First and foremost, the toilet was separate to the bathroom. Not a fan of these arrangements. Also flushing was a bit of a problem, but we learned the technique. 3 quick flushes to make it flush, lol. Crazy. The cups in the room were cardboard, with cardboard stirrers. We had to ask for more of these. The staff seemed helpful and efficient. Overall a good base for us. Down the hill to the station to train to the Peak District. Very handy.

Thank you for your comments. I am pleased you found the location of the hotel good for your stay. The separate toilet and bathroom are standard within Novotel. The cardboard cups were in place in line with covid recommendations and precautions, with the lifting of these restrictions we have now gone back to providing the proper cups in line with our standards. I do hope we can welcome you back again. Kind Regards Karen

Sheffield

Paradise596034 15/03/2020 TripAdvisor review

The hotel could have provided some bedroom slippers and bathrobes for the comfort of their guest. Furthermore there was no offer of help to carry bags for 2 women to load into the called taxi. Lucky the taxi driver was helpful. Pod serviced in the car area was average with limited choice.

Thank you for your feedback. We do actually provide slippers and bathrobes if you book an Executive room or Suite. We are also more than happy to help our guests with luggage and any other requests we have. I am sorry that this didn't happen for you on this occasion. Kind Regards Karen

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