Novotel Sheffield Centre 4 stars

Customer review rating (ALL Rating) 4.2/5 1,528 reviews

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Novotel Sheffield Centre - Image 1
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50 Arundel Gate, S1 2PR SHEFFIELD, United Kingdom

Description

Hotel extras

  • Central location, with plenty of nearby transport links, Free WiFi, large ergonomic workspace

  • Leisure facilities, including indoor heated pool and steam room Pre-booking required

  • Elegant restaurant, relaxed modern dining. Hot breakfast buffet, till 11am on weekends

  • 7 versatile meeting rooms which can hold up to 220 people

Our accommodation(s)

Hotel location

Novotel Sheffield Centre

50 Arundel Gate
S1 2PR SHEFFIELD
United Kingdom

GPS:53.379081, -1.46742

Telephone
Fax +44 114 278 7744

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

RESTAURANT

Non contractual photo

Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting.Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,528 reviews

TripAdvisor Rating  4.0/5  2,137 reviews

Overnight stay for Panto

TripAdvisor rating 5.0/5

peter_w_bray Couples - TripAdvisor review

We stay in the Novotel Sheffield City Centre quite often. The staff are very welcoming and professional. The rooms are excellent and although in the City Centre. Our stays are quiet and peaceful.

Okish

Customer review rating 2.5/5

Jv Business - Confirmed reviews ALL

I have stayed many times at this Novotel and it is largely as expected. Two things of note: Some rooms (inc 519) have an ancient heating control. Cold air is pumped into the room via the vents no matter which way you twist the dial, impossible to turn it off, quite a chilly room. Secondly, bar shutting at 10pm is disappointing

Dear JV, Thank you for your feedback regarding your recent stay at Novotel Sheffield Centre. We appreciate your continued patronage and are sorry to hear about the heating issues you encountered in your room. We understand how important a comfortable environment is for our guests. Additionally, we acknowledge your disappointment with the bar hours and will take your comments into consideration for future improvements. Thank you once again for your valuable insights. Best regards, Karen Coy, Rooms Division Manager, Novotel Sheffield Centre

Well located

Customer review rating 3.5/5

Emma Families - Confirmed reviews ALL

Well located. Very easy to access. The staff are friendly and very helpful. We had a problem with the room and it was solved right away. The the pool was good. Although slightly dated, the room was very spacious. Walking distance to everywhere. The food in general was not great and breakfast in particular was very average, nothing to get excited about. The quality of the bread was very low.

Dear Emma, Thank you for your feedback regarding your recent stay with us. We are pleased to hear that you found our location convenient and our staff accommodating. However, we regret that the breakfast experience did not meet your expectations. We appreciate your comments on the food quality, including the bread, as they allow us to assess and enhance our offerings. Your insights are invaluable in our continuous efforts to improve guest satisfaction. Best regards, Karen Coy, Rooms Division Manager, Novotel Sheffield Centre

Staff were amazing. Food delicious. Room was perfect

Customer review rating 4.0/5

Louise W. Families - Confirmed reviews ALL

Only thing that stopped me giving 10 was that the EV charging was out of service. This was the reason we chose your hotel. We had a long journey and need to charge up.

Dear Louise W., Thank you for your kind words regarding our staff, food, and room. We sincerely apologize for the inconvenience caused by the EV charging station being out of service, as we understand its importance for our guests. We appreciate your feedback and hope to welcome you back soon. Best regards, Karen Coy, Rooms Division Manager, Novotel Sheffield Centre

Nice hotel but poor rooms

Customer review rating 1.5/5

An Families - Confirmed reviews ALL

Hotel itself is in a good location and has some good services and facilities available. Parking is expensive at £18 a night. Reception staff not helpful at all but managers were really good. Unfortunately because of the room we will not be returning again- it was extremely dated with artex everywhere and the bathroom was awful. The first room we were given was dirty with hairs in the shower. They moved us to a new room which was cleaner but the toilet was very old and in a separate area to the bathroom. I was told this was the case with all the rooms. The shower cubicle was very worn and claustrophobic. The bedding and pillows were poor quality. The hairdryer was terrible and not fit for purpose. Room was cold and not enough soundproofing we could hear everything in the hallway. It was just very unpleasant and dated to the extent we would dread returning to the room each day. Not up to our standards at all and not what we expected for a 4 star hotel. Mercure next door is so much better so will be booking there in future as we have done in the past.

Dear arusa n., Thank you for taking the time to tell us about your experience at the Novotel Sheffield Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kind Regards Karen Coy Rooms Division Manager

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Other web-users rate our hotel

  • 1,083 reviews 9.2/10 Location
  • 1,494 reviews 5.7/10 Room
  • 1,239 reviews 7.8/10 Service
  • 16 reviews 6.2/10 WiFi
  • 743 reviews 5.8/10 Comfort
  • 577 reviews 6.3/10 Breakfast
  • 549 reviews 5.7/10 Cleanliness
  • 395 reviews 5.4/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.