Hotel Sofitel Lisbon Liberdade 5 estrelas

The hotel is extremelly well located in one of the most beautiful and fancy avenues of Lisbon and there is a metro station right in front of it. Employess are very nice, well trained and polite and are always at your disposal.

Our room was quiet and comfortable, though small, and the bed large and good. Staff were friendly and helpful. My complaint about the room is that when it was refurbed, they took out almost all of the places for you to put your clothes and personal items (except for a small volume on the left side of the hanger wardrobe). The nightstands had no drawers, only a surface. There was no suitcase stand, and we had to use the side chair. (The hanger rack runs back to front, which is difficult to use.) Only one power outlet was available. You wonder who designs these updates, and if they ever have stayed at a hotel.

This is the best place to stay in Lisbon. Best location, best team, best people and best accommodation. The junior suite is wonderful and the bedding as usual perfect with SOFITEL. The staff is very dedicated and we feel at home. Thank you

Excellent as usual. Very friendly and attentive staff. It is a pleasure to stay there while in Lisbon for vacation or business. I love the location. Would love it even more if there was a pool but I guess you cant have everything!

Everything was excellent! From arrival to departure, I was well-taken cared of. The hotel personnel were very professional and will go out of their way to help their clients. Will ONLY consider this hotel when I come back!

The location was perfect , the service great especially the team at the reception . Our luggage was missing , they helped with the airline and the luggage was delivered to our rooms. Rooms very comfortable

Great service from friendly and happy staff! We got a double upgrade upon arrival as the check in staff was concerned the room booked was too small for a family of 4. This was extremely appreciated and thoughtful. Nothing was too much trouble! My gold status was acknowledged and we got our free welcome drinks upon arrival. My kids enjoyed their stay here and we will definitely stay again next time in Lisbon!

Very nice peoples. Excellent services. Good and delicious breakfast. Comfortable beds. There are a little bathroom and it is non private. Very good emplacement, in center of the city , easy to visit all the important objectives . Was OK!

The hotel is exceptional. The room, the reception, the breakfast. Everything was perfect. The location, in Avenida Liberdade, is one of the best location in Lisbon. Near we found excellent restaurant.

i arrived for a one night stay after a business trip. The service at the front desk was exceptional with the gentleman giving me some great tips when i said i had had enough of fancy food and just felt like a burger. Also gave me some great pointers the next day when I wasnt sure how to plan my sight seeing day as i only had a few hours. I booked a single bed - it was actually still very spacious and super comfortable. the room was small, but had everything I needed. I would definitely go back there and have already recommended it to a few people. I did go to breakfast, so I cannot comment on that.

Ideally located - walk to shops, waterfront, hop-on hop-off bus stops. Our room was very comfortable and the breakfasts accommodated all tastes. Reception and Concierge provided excellent service and advice. Highly recommend a stay here.

Our first impression upon arrival was a very warm welcome. The front office manager assigned to us a spacious room on the eighth floor with a beautiful view over the green trees on Av. da Liberdade, perfectly equipped with a comfortable king-size bed, chairs and tables, espresso machine, water boiler, mini fridge, flat screen, as well as Bose-speakers to connect a smart phone, iPod, or tablet, a fully fitted bathroom with both rain shower and hand shower, and with Hermès products. Excellent breakfast with a huge variety of fruit – changing every day, fresh juices, any kind of eggs freshly prepared upon request, as well as a lot of Portuguese specialties. On my wife’s birthday she received a delicious cake and cocktails for both of us; a very special and pleasant surprise. All staffs – here called ambassadors - in all areas of the Sofitel Lisbon Liberdade are very helpful, highly efficient, and always supremely friendly. Perfect location next to the city centre within walking distance to most of the tourist attractions.

From the moment we pulled up in front of the hotel, we were showered with excellent service. From the valet that took our bags to Rachel at the front desk, we felt right at home. Rachel, in particular, had the most wonderful, bubbly personality, all smiles, very helpful....Johnny, who served us a drink at the bar was also very friendly and helpful. The rooms were very small, and we booked a King and got a queen, but we were not in Lisbon to spend time in our rooms. The service at breakfast was a little off (they forgot our egg and coffee orders on two different occasions), but they served excellent coffee.

Lisbon has gone through many changes. From a an "off the beaten track" destination this city became the heart of one of the world's leading destinations: Portugal. I am Portuguese but if I would be French I would say that Avenida da Liberdade in Lisbon is the mos t beautiful avenue in the world. it might be one of the most charming and Sofitel Lisboa is just in the middle; just at the heart of all the action of Lisbon, between the river, the Marquês square, close to Príncipe Real and to Alfama. Moreover, it is a very pleasant building, with comfortable rooms and extremely nice staff. I have stayed here more times than I can remember and I keep coming back. This time I had a technical issue in my room and the staff moved me to another one, including an upgrade.

Great welcome, with gift for my daughter. Crew very friendly and fully deicated to their customers. Only one thing should be improved is the breakfast room. For a Sofitel, this one is not correct located on the floor -1 and too small at the rush hours.