Mercure Hotel Den Haag Central 4 stars

Customer review rating (ALL Rating) 4.5/5 1,460 reviews

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Description

Hotel extras

  • In the heart of the city with many nearby shops and cafes. Just 15 minutes from Scheveningen.

  • Easily reached by both car and public transport

  • Right in the cultural centre of the Hague

  • Restaurant, Bar and Terrace

  • Cards only hotel, no cash accepted

Our accommodation(s)

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Hotel location

Mercure Hotel Den Haag Central

Spui 180
2511 BW DEN HAAG
Netherlands

GPS:52.076229, 4.317884

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

SPUI 180

We would love to welcome you to our restaurant SPUI 180, where you can enjoy a light meal or snack from our menu, which is regularly updated

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,460 reviews

TripAdvisor Rating  4.0/5  1,140 reviews

Certificate of excellence 2023

A nice hotel

Customer review rating 4.0/5

A. Friends - Confirmed reviews ALL

Nice and clean hotel. Unfortunately is not clear on the website that the parking is not from them,disappointing as I choose this hotel because of that. I am also a colleague from another hotel,Zilver member too and nobody said a word about it. The hotel is nice but the customer service could be better. A. from Ibis Schiphol Amsterdam

Dear A., Thank you for your feedback. We are so glad that you enjoyed your recent stay with us. However, we are sorry that you felt our high standards of service weren't reached on this occasion. We truly value all feedback and rest assured, your comments will be reviewed with our team. We hope to welcome you back. Best wishes, Sara Abdelhalim, Front Office Supervisor

Nice total experience

Customer review rating 4.5/5

Nick Couples - Confirmed reviews ALL

Good view for standard room, Friendly staff, nice room and good location near the centre with multiple parking lots nearby

Dear Nick, Thank you for taking the time to review your stay. We are glad that you enjoyed your stay with us and that you found our location was ideal for your requirements. We are looking forward to welcoming you again. All the best! Sara Abdelhalim, Front Office Supervisor

Great location with super staff

Customer review rating 4.5/5

Kildress Families - Confirmed reviews ALL

All good. Comfortable room. Good hotel bar. Good restaurant. Very friendly and efficient staff.

Dear Guest, Thank you for taking the time to review your stay. We are glad that you had a pleasant stay with us and appreciated our convenient location. Our team appreciate your kind words as we work hard to deliver an exceptional guest experience and your positive feedback acts as motivation for our team members to continue providing excellent service. We are looking forward to welcoming you again. All the best! Sara Abdelhalim, Front Office Supervisor

Well located

Customer review rating 4.0/5

Anonymous Solo - Confirmed reviews ALL

I was pleasantly surprised when I got offered an upgrade and gladly accepted. The stay was very satisfying. However the light of the magnifying mirror stopped working on day 2. I informed the reception, but it was never fixed during the rest of my stay.

Dear Guest, We would like to thank you for this review about your recent experience in our hotel. We are delighted to hear that you appreciated our convenient location and the friendliness of our staff. Our team works hard to ensure a pleasant stay for all our guests. We apologize for any inconvenience this may have caused during your stay. Please know that we take such feedback seriously and will address these concerns with our maintenance team to ensure improvements are made. We hope to welcome you back. Best wishes, Sara Abdelhalim, Front Office Supervisor

Prima

Customer review rating 3.5/5

Pieter Business - Confirmed reviews ALL

Professioneel

Beste Pieter, Hartelijke dank voor deze enthousiaste beoordeling. We lezen met plezier dat u een fijn verblijf had bij ons en tevreden was met de service. Graag tot een volgende keer! Met vriendelijke groeten, Sara Abdelhalim, Front Office Supervisor

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Other web-users rate our hotel

  • 790 reviews 9.4/10 Location
  • 952 reviews 7.4/10 Room
  • 813 reviews 9/10 Service
  • 22 reviews 6/10 WiFi
  • 459 reviews 8.3/10 Breakfast
  • 388 reviews 5.9/10 Cleanliness
  • 6 reviews 1.2/10 Wellness Area

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