Mercure Hotel Den Haag Central 4 stars

Customer review rating (ALL Rating) 4.5/5 1,584 reviews

Mercure Hotel Den Haag Central - Image 1
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Description

ALLSAFE approved hotel

Hotel extras

  • An ALLSAFE NSF Euro Consultants S.A. certified hotel.

  • Easily reached by both car and public transport

  • In the heart of the city with many nearby shops and cafes. Just 15 minutes from Scheveningen.

  • Restaurant, Bar and Terrace

  • Reception at your service 24 hours a day

Our accommodation(s)

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Hotel location

Mercure Hotel Den Haag Central

Spui 180
2511 BW DEN HAAG
Netherlands

GPS:52.076229, 4.317884

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

SPUI 180

We would love to welcome you to our restaurant SPUI 180, where you can enjoy a light meal or snack from our menu, which is regularly updated

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,584 reviews

TripAdvisor Rating  4.0/5  1,137 reviews

Certificate of excellence 2023

Excellent Service

Customer review rating 4.5/5

Johannes Business - Confirmed reviews ALL

I have stayed in Mercure -The Hague many times since 2003 and always come back because the hotel is well located; has excellent bathroom facilities; good mattrass; Coffee an tea and normal heating (radiators) and not airco heating which many hotels deliver; breakfast is good too (continental) All in all, comfortable room in class hotel with friendly staff. This time I had a 'privilege' room with every day free soft drinks.

Dear Johannes, Thank you for taking the time to review your stay. We are delighted to hear that you found our hotel clean and tidy, and that you enjoyed the comfort of our beds. Our team takes great pride in maintaining a high level of cleanliness and providing a comfortable stay for our guests. It is also wonderful to know that our team made a positive impression on you with their helpfulness and politeness. We believe that a friendly and attentive team is essential to creating a welcoming atmosphere for our guests. Regarding the variety of vegetables at our breakfast service, we always aim to cater to our guests' preferences and will take your feedback into consideration for future menu planning. We look forward to seeing you again in the future. Kind regards, Sara Abdelhalim, Front Office Supervisor

Great stay would definitely recommend it!!

Customer review rating 5.0/5

Gs Friends - Confirmed reviews ALL

From the start to the finish the staff were warm, genuine, welcoming and so helpful. From reception, breakfast and room cleaning. They are a credit to your hotel. The hotel was a delight it was so clean and the decor was great.

Dear Guest, We are glad to receive such a positive review! We're thrilled to hear that our staff made such a wonderful impression on you, and we're proud to have a team that consistently delivers warm and helpful service. It's delightful to learn that the cleanliness of our hotel met your expectations; our housekeeping team works diligently to maintain an impeccable environment for our guests. The decor of our hotel is indeed a point of pride for us, and it's great to know it contributed positively to your stay. We look forward to welcoming you back soon. Best regards, Sara Abdelhalim, Front Office Supervisor

Staff is professional and organized

Customer review rating 5.0/5

David S. Business - Confirmed reviews ALL

My wife and I stayed 6 nights in Mercure Central Den Haag January 28 - February 2. We remember several conversations with staff in the breakfast & supper dining rooms; some with housekeeping; and many with the 'front desk' team, who also provided a 'concierge' service. The staff is professional, friendly, and well organized.

Dear David, We are grateful for your kind review. We're delighted to hear that you found our staff professional, friendly, and well organized. Our team, especially Marit, is committed to providing exceptional service, and it's rewarding to know her efforts made a positive impact. We appreciate your constructive feedback on restocking necessities in the rooms, and we'd like to assure you that our team is always on hand to ensure our guests have everything they need for a comfortable stay. We understand that you would have liked more information on our sustainability initiatives. Please let us know what kind of information you need and we will provide it by e-mail. Our hotel is proud to be Green Key gold certified, reflecting our commitment to environmental responsibility, which we will continue to communicate more effectively to our guests. We hope to welcome you back. Best wishes, Sara Abdelhalim, Front Office Supervisor

Nice place in the center

Customer review rating 5.0/5

Angelina Solo - Confirmed reviews ALL

The room is clean, the place is easy to get. I just walked to everywhere around the hotel and very satisfy. The breakfast is great with many kind of breakfast.

Dear Angelina, Thank you so much for these kind comments about your stay. We're delighted to hear that you found our location convenient for exploring the city and that our breakfast selection met your expectations. Our team is dedicated to providing a welcoming and informative service, and we're thrilled this was reflected during your stay. It's also wonderful to know that you appreciated the eco-friendly initiatives we've implemented, such as our organic soaps in reusable bottles. We take pride in offering clean and well-maintained accommodations, and your comments affirm our efforts. The enjoyment of our room amenities, like the bathtub, is an aspect we love to hear about, as it speaks to the comfort we aim to provide. Should you choose to stay with us again, we look forward to offering you another memorable experience in the heart of The Hague. It would be a pleasure to welcome you again. Best regards, Sara Abdelhalim, Front Office Supervisor

Felt like a prison cell, not a Mercure hotel room

Customer review rating 2.0/5

Anonymous Couples - Confirmed reviews ALL

Felt like a prison cell, not a Mercure hotel room

Dear Guest, Thank you for taking the time to review your visit. We're sorry to hear that your experience did not meet your expectations. It is important to us that our guests feel comfortable and well-cared for, so we regret that you found the room to be less than satisfactory. Our hotel aims to provide a welcoming and authentic local experience, with a central location ideal for exploring the city and its attractions, comfortable rooms equipped with amenities like free Wi-Fi, and a 24/7 front desk service to assist our guests at any time. We hope we may have the occasion to welcome you back for an improved experience. Kindest regards, Sara Abdelhalim, Front Office Supervisor

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Other web-users rate our hotel

  • 820 reviews 9.4/10 Location
  • 986 reviews 7.7/10 Room
  • 862 reviews 9.1/10 Service
  • 19 reviews 7.3/10 WiFi
  • 473 reviews 8.2/10 Breakfast
  • 399 reviews 6.5/10 Cleanliness
  • 6 reviews 0.7/10 Wellness Area

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