Sofitel Roma Villa Borghese 5 stars

Customer review rating (ALL Rating) 4.7/5 871 reviews

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Description

Hotel extras

  • In the heart of Rome and near major attractions

  • Renewed by the architect and designer Jean-Philippe Nuel

  • Rooftop restaurant and lounge bar with unique views of Rome

  • In a quiet street in front of Villa Borghese gardens

  • Tailor-made concierge service

Our accommodation(s)

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Hotel location

Sofitel Roma Villa Borghese

Via Lombardia 47
00187 ROME
Italy

GPS:41.907516, 12.486524

Access and transport

Hotel services

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On site
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service
Near the property
  • Car park

SETTIMO ROMAN CUISINE ANDTERRACE

Settimo, a refined rooftop restaurant, with shades of green and an enchanting view over Rome, welcomes you for a unique experience. Enjoy the modern Roman specialties of the chef Giuseppe D Alessio.

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Our guest reviews

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100% genuine reviews from our guests

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ALL Rating  4.7/5  871 reviews

TripAdvisor Rating  4.5/5  2,719 reviews

Certificate of excellence 2023

Amazing stay

Customer review rating 5.0/5

Villegas Solo - Confirmed reviews ALL

Their where so nice and attentive always polite and helpful love my stay definitely coming back

Dear Mrs. V., It was great to read such positive a feedback like yours and I thank you for that. We have a passion for all of our guests and cannot help indulging them. Our utmost reward is to hear our guests satisfaction. This is the reason why all the team was so happy to read your kind words. We all look forward to your next visit. Sincerely, Francesca Novelli Guest Relation

Few things to improve

Customer review rating 2.5/5

Anonymous Business - Confirmed reviews ALL

Wifi was poor and could hold video calls breakfast options were limited

Dear Mr L., Thank you for your feedback and taking time to post your comments. We reviewed your comments regarding your stay with us at Sofitel Rome Villa Borghese. We do take all comments seriously and appreciate all the feedback we can get. We are sorry to read that the wifi and the breakfast experiences did not meet your expectations; please allow us to express our sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Francesca Novelli Guest Experience

Comfy stay with attentive staff

TripAdvisor rating 5.0/5

louisemM1720DW TripAdvisor review

Great service (nothing was too much trouble ) at Sofitel Rome with comfy rooms and good food. Stunning view of Rome from roof restaurant . Well located near Villa Borghese and easy walk to Spanish steps and Trevi Fountain . Good restaurants nearby . We will be back !

Dear Guest, We thank you sincerely for your lovely comment on TripAdvisor. We are very glad that you appreciated your stay among us and that you were very especially seduced by our services, as well as our location offering a breathtaking view on the Eternal City. Your satisfaction is our priority and we are very happy to know you spent a nice moment with us. We are looking forward to welcoming you again. Best regards, Elodie Lacroix General Manager

Best time!

Customer review rating 5.0/5

Ellada Couples - Confirmed reviews ALL

Amazing location, very friendly and super helpful staff, very attentive!

Dear Mrs G., We are delighted to hear that you had a wonderful stay with us at Sofitel Rome Villa Borghese. It was nice to hear that Angelo and Massimo exceeded your expectations. They work exceptionally hard to make sure that every guest feels special. Thank you so much for staying with us. We hope to see you in near future. Sincerely, Francesca Novelli Guest Relation

great location, friendly & well trained staff

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

...only issue was hot water problems during two days in the evening which was a pity.

Dear Mr P., Thank you for your feedback and taking time to post your comments. We are pleased to hear that you enjoyed the location and the friendliness of our team members. We are sure that this feedback will serve as an encouragement to all of them as we strive to continuously improve the quality of our services. Nevertheless, we have taken into account your observation regarding the hot water. We sincerely apologize for the inconvenience. Please know that the remark has been passed on to the technical service in order to provide our hosts with a warmer welcome. Overall, we hope you could keep a nice memory of your stay in Rome and we hope to have the opportunity to welcome you again in our hotel. Best Regards, Francesca Novelli Guest Relation

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Other web-users rate our hotel

  • 239 reviews 9.6/10 Location
  • 415 reviews 8.6/10 Room
  • 542 reviews 9/10 Service
  • 161 reviews 7.6/10 Comfort
  • 152 reviews 8.1/10 Food
  • 141 reviews 8.8/10 Breakfast
  • 138 reviews 9.2/10 Vibe
  • 130 reviews 7.9/10 Amenities

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