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Hotel Mondial am Dom Cologne MGallery 4 estrelas

Classificação clientes Avis 4.5/5 5.232 comentários

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Como funciona?
+ 18 Serviços

Extras do hotel

  • Um hotel com certificação ALLSAFE

  • Diretamente na cidade antiga, entre a Catedral e o Reno

  • A cerveja mais fresca da cidade em "Mondial1516"

  • Café/delicatessen interno 'Legs11'

  • Modernas instalações para reuniões, salas de refeições privativas e terraço externo

Este hotel participa do Planet 21 e atua em favor da Hospitalidade Positiva.

Serviços no hotel e nas proximidades

Check-in a partir das 15h00

Check out até as 12h00

Serviços pagos

Serviços e informações práticas
  • Check-in on-line
  • Wi-Fi/Acesso à internet
  • Estacionamento
  • Acessibilidade para pessoas com mobilidade reduzida
  • Animais de estimação permitidos Serviços pagos
  • Hotel 100% não-fumante
  • Climatizado
  • Idiomas falados no hotel
  • Recepção aberta 24 horas por dia
  • CHECK-OUT TARDIO ATÉ AS 18H Serviços pagos
  • Lavanderia
  • Mensageiro
  • Concierge
Alimentação
  • Café da manhã Serviços pagos
  • 2 Restaurante(s)
  • Serviço de quarto
Lazer e atividades
  • Academia
  • Bem-estar
Serviços de negócios
  • 5 Sala(s) de reuniões

Localização do hotel

Hotel Mondial am Dom Cologne MGallery

Kurt-Hackenberg-Platz 1
50667 koeln
alemanha

Tel: +4922120630

Fax: (+49)221/2063527

Check-in a partir das 15h00

Check out até as 12h00

  • BUS 132 :  132 TRANKGASSE

  • BUS 133 :  BUS 133 GUERZENICH

  • TRAM 1 :  TRAM 1 HEUMARKT

  • Tram :  TRAM 16, 18 DOM-HAUPTBAHNHOF

  • S TRAIN :  S6, S11, S12,S13 HAUPTBAHNHOF

  • De avião

    DUSSELDORF INTERNATIONAL AIRPORT A 45 km / 27,96 milhas

  • De avião

    FLUGHAFEN FRANKFURT AM MAIN A 180 km / 111,85 milhas

  • De avião

    FRA A 180 km / 111,85 milhas

  • De trem

    DOM / HAUPTBAHNHOF A 0,2 km / 0,12 milhas

GPS:50.94009, 6.960014

Nossas acomodações

O hotel tem 203 quartos totalmente reformados, inclusive 6 suítes Junior com comodidades de alta qualidade, como Wi-Fi, ar condicionado, TV LED de 49"e Sky TV. A maioria dos banheiros tem chuveiros com box.

Nossos restaurantes e bares

Atualmente indisponível

Legs 11

Tipo de culinária: Café

REISSDORF IM MONDIAL

Tipo de culinária: Regional

No recém-inaugurado restaurante "Mondial 1516", servimos pratos tradicionais e regionais. Venha conosco em uma expedição pela culinária alemã. Curta uma de nossas várias cervejas de barril ou de garrafa.

Suas reuniões e eventos

Nossas salas de reuniões

  • Número de salas de reuniões: 5

  • Tamanho máximo: 184

  • Capacidade máxima: 60 pessoas

  • Capacidade máxima para banquete: 45 pessoas

Saiba mais

Avaliações dos nossos hóspedes para
Hotel Mondial am Dom Cologne MGallery

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL 4.5/5

5.232 comentários

Classificação no TripAdvisor 4.0/5

1.651 comentários

2021 Certificado de Excelência Trip Advisor
Certificado de excelência 2021

What a wonderful hotel

Classificação TripAdvisor 5.0/5

Radoslaw1972 Solo travel - 20/02/2020 Avaliação certificada TripAdvisor

Great hotel with ideal location (close to the cathedral, old town and railway station). The staff were magnificent, fantastic and very nice and very friendly. The breakfast - without objections, is tasty.

Dear Radoslaw, We really appreciate that you have taken the time to write us a feedback here on Tripadvisor. Especially to get such a positive feedback, is a great motivation for our team as our biggest wish is that you have a pleasant and unique stay with us. We are very pleased to read that you were especially with the hospitality of our staff, the central location and the breakfast very satisfied. We hope to welcome you soon back. Warm regards, Marvin Hilgers Guest Relation Manager

Rude housekeeping staff

Classificação TripAdvisor 3.0/5

Vicki N Business - 22/01/2020 Avaliação certificada TripAdvisor

Called the housekeeping department to request for room sleepers, once I started to speak in English they hang up and never pick up my call ever again. Reception staff was alright..... Breakfast was good

Dear Vicki, Thank you for taking the time to tell us about your experience at the Hotel Mondial am Dom Cologne - MGallery. We would like to sincerest apologize for the inconvenience you had calling our housekeeping. We assure you that is a very exceptional situation and we have already passed your comments to our housekeeping Manager in order to sensitize their team. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Warm regards, Marvin Hilgers Guest Relation Manager

Great Deal

Classificação TripAdvisor 5.0/5

KateGK Family - 21/12/2019 Avaliação certificada TripAdvisor

I booked my room via Accor member’s promotion, I’ve got a spacious comfortable room tie up with glamorous breakfast, it was a great experienced and it gives me a thought that I’m gonna book Mondial again for my future visit.

Dear Kate, our team would like to thank you so much for this great rating and lovely feedback. Nothing makes us happiert, than to read that you had a "great experience" in our Hotel and were especially very satisfied with the comfortable room and the breakfast. We cannot wait to welcome you soon back. The Mondial team wishes you a wonderful Christmas time and a happy New Year 2020. Warm regards, Marvin Hilgers Guest Relation Manager

Modern hotel, Excellent location.

Classificação TripAdvisor 4.0/5

Trevor97 Family - 20/12/2019 Avaliação certificada TripAdvisor

The hotel is modern, clean and staff very helpful. We arrived at 2.00 and had to wait for our room. When we got to the room we were amazed to find clear glass between the bathroom and the rest of the room. This was unsatisfactory for father and daughter. They were unable to find us another room. This somewhat spoilt what would have been a pleasant stay.

Dear Trevor, thank you very much for have chosen our Hotel Mondial am Dom to discover Cologne with your daughter. We are very glad to read that you were very satisfied with the excellent location, the cleaning and our kind staff. However, we regret that due to the open shower concept your stay has been affected a bit negative. We are already doing many little refinements, like many of our rooms have already a milky glass cover. Thank you very much once again for the time you have taken to write us a review, you constrictive criticism is very much appreciated and passed to the corresponding departments. We hope to welcome you soon back and wish you and your daughter a wonderful Christmas time and a happy New Year 2020. Warm regards, Marvin Hilgers Guest Relation Manager

Modernised too much

Classificação TripAdvisor 4.0/5

geoffwiggins63 Family - 13/12/2019 Avaliação certificada TripAdvisor

We joined our daughter and son in law who have visited this hotel many times and loved it. However they were not impressed by the updating.... we did not like the idea of a window into the bathroom giving no privacy or modesty cover. A blind on the window would work - why do we have a door on the bathroom/toilet at home?? Breakfast as €27 is extortionate especially when their own cafe offers a deal of coffee/yoghurt/muffin for €7.50 ! Wonderful position for the market, clean and comfortable.

Dear guest, we are glad to read that by recommendation of your daughter and son in law you have chosen our Hotel Mondial am Dom for your stay at Cologne. Regarding the shower, we are already in some refinement works and there are already many rooms with milky glass cover. Our breakfast buffet restaurant offer a full American breakfast with a large choice of food, so we recommend for guest with not so a huge hunger for breakfast our cafe bar "Legs11" which you mentioned with the prices. We hope to welcome you in a close future back and wish you a wonderful Christmas time and a happy New Year 2020. Warm regards, Marvin Hilgers Guest Relation Manager

Bright, clean and great for Christmas markets

Classificação TripAdvisor 5.0/5

Carrie3004 Friends getaway - 09/12/2019 Avaliação certificada TripAdvisor

Have stayed here for many years to go to the Christmas markets. It is within 5 minutes walk of 3 markets and an easy 10 minute walk from the main station. Rooms are comfortable and clean with a great shower and complimentary toiletries. The rooms have been redone this year: the TV is huge. Could do with a little more storage space (shelves and drawers) but fine for a couple of days. Personally I found the large glass window straight from the shower in to the room rather odd..fine for couples I guess, but glad I wasn't sharing with a friend. Great choice of buffet breakfast...fresh fruit, cereals, meats, cheeses, juice, rolls, pastries and cooked items. Staff are very friendly.

Dear Carrie, In our daily process, all our team strives on to create each guest a pleasant and unique stay, so there is nothing more satisfactory than to get such a positive feedback like yours and it is my pleasure to pass this comments to our team. We are happy to read that you were 100% satisfied with your stay especially with the central location, the rooms, the cleaning, the breakfast and our kind staff. Regarding the glass from the bath to the room, we are already in some changes and have some rooms with a milky glass cover inserted. We hope to welcome you in a close future back and wish you already a wonderful Christmas time and a happy New Year. Kind regards, Marvin Hilgers Guest Relation Manager

City Centre Gem

Classificação TripAdvisor 4.0/5

Gotthard56 Couples - 09/12/2019 Avaliação certificada TripAdvisor

We had a Superior Cathedral View room (368) which was spotless and modern with a comfortable double bed. Room serviced every day (we stayed for 4 nights) to a very high standard. The room size was smaller than we expected with not much space to store your clothes. The shelf unit and safe were quite high up and we both struggled to reach them ! We left most of our clothes in our suitcase to use as and when needed.However we accept that this is a short stay City Centre Hotel. The cafe adjoining the hotel was very nice although we did not use the hotels restaurant as we were here mainly for the Christmas Markets. Sleep quality was very good overall although you have to accept the 7am bells from the Cathedral ! Breakfast choice and quality were excellent with a very efficient table service. All the staff we encountered were always friendly and helpful. We would certainly recommend this quality hotel which has a perfect location for seeing the sights of Cologne. This is reflected of course in the price as you would expect at this time of the year.

Dear Gotthards, in the name of the entire team we would like to thank you very much for your kind feedback regarding your stay. We are very happy to read that we could fulfilled your expectations especially our kind staff, our delicious breakfast and the comfortable beds. We hope to welcome you soon back and wish you a wonderful Christmas time and a happy New Year 2020. Kind regards, Marvin Hilgers Guest Relation Manager

Great! Enjoy your stay, but don't think about working in the room. WIFI don't work!

Classificação TripAdvisor 5.0/5

antoniodI1107NU Business - 13/11/2019 Avaliação certificada TripAdvisor

In all my travels to Colonia, I stay at Hotel Mondial am Dom Cologne MGallery. I'm always very well received by the staff, who are very attentive and kind. The breakfast is excellent and very well served. The rooms and the lavatory are always very clean and modern. That is, 99.9% of this hotel is excellent. After all what is missing? Unfortunately the WIFI is lousy, even with a router located in the hallway outside the my room door, the result was bleak. This is an aspect to be improved by the hotel management. Make a good choice and a nice stay at the hotel Mondial am Dom Cologne!

Dear Antonio, in the Name off all our Team of the Hotel Mondial am Dom we would like to thank you very much for your loyalty and the great recommendation here on TripAdvisor. There is nothing more satisfactory for our team than to know that you felt very comfortable again and that you were "very well received by our staff". Wonderful to hear that our breakfast was excellent. Thank you also very much for your suggestion regarding the Wi-Fi. Since October we offer the Premium Wi-Fi free of charge to our guest to improve the satisfaction. However it is true that there are some trouble with the Wi-Fi coverage by the routers of the extern company which gives us this service. They are already informed and we hope that they will find soon a solution to improve this issue. We are happy to welcome you soon back to our Mondial-family. Warm regards, Marvin Hilgers Guest Relation Manager

New room design not good

Classificação TripAdvisor 3.0/5

Roam176444 Business - 12/09/2019 Avaliação certificada TripAdvisor

This is about the 8th time we've stayed at the Mondial am Dom as we attend two trade shows every year at the Koln Messe. I usually travel with my colleague and share a twin room which although the rooms are quite small, has never been a problem in the past. It is well located and breakfast is very good. Until this time that is. The rooms have been redesigned and redecorated and the shower wall looking out onto the rest of the room is now glass. In other words, your colleague can now see you (and vice versa) from the knees up in the shower and also sitting down whilst on the loo... not sure who came up with ingenious design but it really doesn't work and was very unpleasant. But the most disappointing part was that I was not notified of this change (even though I'm a member of the Accor Group loyalty program) and charged full price when there is clearly renovation still going on at the hotel.

Dear Roam, we would like to thank you very much for having chosen our Hotel Mondial am Dom for the 8th time and your loyalty. We are glad that you were as usual very satisfied with the breakfast and the central location. However, we regret very much that you have not been as satisfied as usual with our hotel because of the new open shower design and some little improvements, which we are finishing. Regarding the shower, we would like to inform you that we are already doing some refinements for example some rooms have already a milkglass and we are expanding the numbers of room with this type of shower. Generally, we have changed the design of the rooms with more light and warm colors and this type of modern shower to visually enlarge the room. We hope to welcome you in a close future back, to demonstrate you that we daily work on each suggestion of our guest in order to improve your experience at our Hotel. Kind regards, Marvin Hilgers Guest Relation Manager

Wonderful, Modern Hotel with Great Location

Classificação TripAdvisor 5.0/5

brecker3 Business - 11/09/2019 Avaliação certificada TripAdvisor

This was my first stay at this property. The hotel was very clean with modern styling. Customer service was very good and the daily breakfast offerings were highly delicious. This hotel was in a great location with easy walking to many shops, restaurants and other attractions. Close to the train station as well. Highly recommended!!

Dear Brecker, thank you very much for have chosen our Hotel Mondial am Dom for your stay in Cologne. We are very pleased to read that you had a "wonderful" time at our hotel and were especially very satisfied with the central location, our breakfast and the modern hotel style. Thank you also very much for your kind recommendations here on TripAdvisor. We hope to welcome you very soon back. Warm regards from Cologne, Marvin Hilgers Guest Relation Manager

McGallery- but not really

Classificação TripAdvisor 3.0/5

Liz M Couples - 31/08/2019 Avaliação certificada TripAdvisor

For a McGallery- the price wasn't very expensive- but it wasn't the quality McGallery we are used to. The breakfast is very expensive- we opted not to take it. The staff however are friendly and helpful. The spa is nothing special but the gym is well-equiped. The location is ideal- close to the Cathedral, the old part of town, the Rhin and the Philharmonik !

Dear Liz, thank you very much for have chosen our Hotel Mondial am Dom for your previous stay in Cologne. We are very happy to read, that you had a very good experience with our staff and voted them as very friendly and helpful and were with the location of our hotel and the gym very satisfied. However, we regret that you were not satisfied with the quality of our hotel and we have already passed your feedback to the corresponding department. We hope you give us another chance in the future to convince you of us. Kind regards, Marvin Hilgers Guest Relation Manager

Always a good place to stay in Cologne

Classificação TripAdvisor 5.0/5

Guillaume F Business - 08/07/2019 Avaliação certificada TripAdvisor

Newly renovated, good service, nice looking and comfortable rooms, breakfast is very good. Central location. I highly recommend. Restaurant for lunch and dinner is not the best but OK. Gym is quite small but enough with multiple weight / running / cycling.

Dear Guillaume, thank you very much for visit our Hotel Mondial am Dom once again. It is a great honor for all our team to get such a good feedback back from our guest as we daily try our best in order to fulfill all the wishes and expectation of our guest. We are very happy to read that you really liked our new renovated room and the kind service of our staff. We hope to welcome you soon back. Kind regards, Marvin Hilgers Guest Reation Manager

Excellent location, helpful staff, good variety at breakfast

Classificação TripAdvisor 5.0/5

U447FLlucyb Couples - 29/06/2019 Avaliação certificada TripAdvisor

The location of the Hotel Mondial is the standout benefit for choosing this hotel. it is between the Dom and the river. Within 10 minutes you can walk to so many nice locations. the only drawback for us, was being unable to pull up to the hotel entrance with our big bags. I had to drag them across the cobblestone pavement. The hotel garage is closed due to an elevator alarm issue (that's what we were told) but there is plenty of public parking nearby - the only issue is dragging luggage... If / when they fix their garage elevator ( or if you have light luggage), staying at Hotel Modial would be a good choice.

Dear guest, thank you very much for have chosen our hotel Mondial am Dom for your previous stay in cologne. We really appreciate your kind feedback as for our team there is nothing more satisfactory as a good feedback from our guests. We glad that you especially liked the central location of the hotel. Thank you also for your constructive criticism which helps us to improve our services. We would also like to apologize for the inconvenience with the car parking lift. We hope to welcome you son back. Kind regards from the heart of cologne, Marvin Hilgers Guest Relation Manager

Well located and tidy rooms

Classificação TripAdvisor 4.0/5

FrHn Business - 25/06/2019 Avaliação certificada TripAdvisor

Well located hotel. Quiet and tidy rooms. Nice locatin to visit Koeln. Have tested Sauna and welness. Sauna itself could need some renovation of wooden parts. Did not test the brekfast or restaurant. Will come back

Dear guest, thank you very much for have chosen our Mondial am Dom for your last visit to Cologne. It is a pleasure for all our team to get such a niche feedback and we are glad to read that you were overall very satisfied especially with the quit and tidy romos and the location. Thank you also very much for your constructive criticism which helps us to hold and improve our facilities and service. We hope to welcome you very son back. All the best, Marvin Hilgers Guest Relation Manager

An excellent hotel in a prime position

Classificação TripAdvisor 5.0/5

ruthmQ1677YK Couples - 08/06/2019 Avaliação certificada TripAdvisor

Delightful hotel offering very good quality accommodation, situated in an excellent position between the cathedral and the Rhine. Excellent breakfast in a lovely diningroom - pity dinner is not also offered there. We have always found this hotel to be of a very high standard, having stayed here on numerous occasions.

Dear loyal guest, I would like to thank you in the name of all our team for coming back and for your lovely feedback. It is a great honor for all our team that you are overall always very satisfied and have visit us that many times. We are very pleased to read that you especially love the quality of the accommodation and breakfast as the brilliant location of the hotel facing the wonderful Cathedral of cologne. At this moment, we are on ongoing project of improving our facilities and plan to reform our Reissdorf in Mondial, which I am sure you will love to join a nice dinner in future. Thank you once again for sharing your feedback with other guest here on Tripadvisor. We cannot wait to welcome you soon back to our Mondial-Family. Kind regards, Marvin Hilgers Guest Relation Manager

super hotel

Classificação TripAdvisor 5.0/5

philippe l Business - 04/05/2019 Avaliação certificada TripAdvisor

Excellent location at the heart of the city. Staff professionnal and excellent service. Room not so spacious but OK. Brasserie , good but small draft beer. Friendly personnal at reception and concierge.

Dear Philiipp, We would like to thank you very much for have chosen our Mondial am Dom Cologne for your last stay and for the time you have taken for share your experience with other guests here on TripAdvisor. Our highest philosophy is that our guest feel like home and that our staff welcome them warmly and gives their best to create each guest a unique experience. We are very pleased to read that in your case it was a full success. It is my pleasure to pass your kind comments as a high motivation to our reception and concierge staff. Come back soon! We would love to welcome you again as our guests. Lovely regards from cologne, Marvin Hilgers Guest Relation Manager

Mix feeling

Classificação TripAdvisor 3.0/5

896thierrye Business - 17/01/2019 Avaliação certificada TripAdvisor

Except the location of this hotel close to the train station and the beautiful dome of Köln, the hotel itself is not providing the level of accommodation you would expect. Restaurant is a local restaurant with only local food. If you want something else you have to look outside the hotel even in the deep and cold winter! Rooms are very small, old fashion and terribly expensive. In one word: disappointment!

Dear 896thierrye, Thank you for staying with us and for sharing your impressions on your stay. I very much regret that you did not fully enjoy your stay. Please accept my apologies for any inconveniences caused to you. Nevertheless, I hope that we might have the pleasure of welcoming you again to Hotel Mondial am Dom Cologne. Best regards, Christoph Kübel-Fischenich Guest Relation Manager

Mitigated experience

Classificação TripAdvisor 3.0/5

his0k Business - 12/01/2019 Avaliação certificada TripAdvisor

The welcoming at the check-in was discriminative, as the host guy did not want to check me in, but he did with a female guest...The hotel room was a bit small, but the breakfast meal was pretty good with a nice variety of choices, and some fresh orange juice, made from actual oranges.Although the price could have been more attractive.The quality of the room isolation could be better, since we could hear neighbors from nearby rooms and from the corridor...

Dear his0k, Thank you very much for staying with us and for having taken the time to share your observations and impressions on TripAdvisor on the occasion of your recent stay at Hotel Mondial am Dom Cologne. Your comments give us the chance to continuously improve our service since we take constructive feedback very seriously. We are very sorry to hear that you were disappointed with some of our services which definitely seemed not to be in line with our philosophy to provide service on the highest level. We are eager to create an atmosphere which represents the hotel of Hotel Mondial am Dom Cologne combined with first class service. I hope that this experience has not tarnished your image of AccorHotels and that we will have the pleasure of welcoming you again to our hotel. kind regards Christoph Kübel-Fischenich Guest Relation Manager

Too much noise from other room... Lack of noise insulation

Classificação TripAdvisor 1.0/5

Clément A Couples - 04/01/2019 Avaliação certificada TripAdvisor

Unfortunately the insulation of the room was poor! We could hear everything from other room! Which led to a poor sleep quality. I would have not expected from an hotel with this standing!!Otherwise service and room were good

Dear Clément A, Thank you for your comments and observations following your recent visit to Hotel Mondial am Dom Cologne - MGallery by Sofitel. I am sad to hear that you did not completely enjoy your stay. Please accept my sincerest apologies for any inconveniences caused to you. I hope that this experience has not tarnished your image of Hotel Mondial am Dom Cologne and that we will have the pleasure of welcoming you again to our hotel. best regards, Christoph Kübel-Fischenich Guest Relation Manager

Review Mondial Cologne

Classificação TripAdvisor 3.0/5

NickeHulpiau Friends getaway - 08/12/2018 Avaliação certificada TripAdvisor

Our stay in Hotel Mondial was relatively ok but we do have a few remarks. I booked 2 rooms, one of the rooms was remarkable smaller than the other room which was a bit weird. Next to that we had several placed with mold in the shower which was not so nice. For the price of our stay we were expecting a better room. Breakfast was perfect.

Dear NickeHulpiau, Thank you very much for staying with us and for having taken the time to share your observations and impressions on TripAdvisor on the occasion of your recent stay at Hotel Mondial am Dom Cologne - MGallery by Sofitel. Your comments give us the chance to continuously improve our service since we take constructive feedback very seriously. We are very sorry to hear that you were disappointed with some of our services which definitely seemed not to be in line with our philosophy to provide service on the highest level. We are eager to create an atmosphere which represents the hotel of MGallery by Sofitel combined with high service. I hope that this experience has not tarnished your image of MGallery by Sofitel and that we will have the pleasure of welcoming you again to our hotel. Best regards, Christoph Kübel-Fischenich Guest Relation Manager

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