Mercure Hotel Severinshof Koeln City

Mercure Hotel Severinshof Koeln City 4 estrelas

Classificação clientes Avis (Classificação ALL) 4.5/5 2.233 comentários

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Extras do hotel

  • "Um hotel com certificação ALLSAFE"

  • Máx. 6 minutos de carro da Arena LANXESS e do centro de exposições Koelnmesse

  • Localização central no centro da cidade

  • 6 salas de conferências com tecnologia de ponta para reuniões e eventos

  • Sala de fitness e sauna para relaxar

Este hotel participa do Planet 21 e atua em favor da Hospitalidade Positiva.

Hotel ALLSAFE. Aprovado

Localização do hotel

Mercure Hotel Severinshof Koeln City

Severinstr. 199, Einfahrt Tiefgarage:, Kleine Spitzengasse
50676 KOELN
Alemanha

GPS:50.929514, 6.957017

Acesso e transporte

Serviços de hotéis

Check-in a partir das - Check out até as

Em resumo
No local
  • Estacionamento
  • Restaurante
  • Bem-estar
  • Ar condicionado
  • Wi-Fi
  • Café da manhã
  • Bar
  • Salas de reunião

RELAX - FOOD, DRINKS & YOU

RELAXE: comida, bebidas e você. Aproveite o clima descontraído de sala de estar do bar do nosso hotel.

Nossas acomodações

Desejamos a você uma ótima estadia em nosso hotel Mercure Severinshof Köln City 4 estrelas: Nossos 253 quartos com ar condicionado, incluindo 16 suítes de luxo com cozinha, são bem equipados e oferecem acesso WIFI gratuito. Alguns Esses quartos estão localizados no pátio do hotel. Quartos Privilege com varandas e quartos superiores também estão disponíveis. Mediante solicitação, uma criança com menos de 12 anos pode dormir em seu quarto sem custo adicional.

Avaliações dos nossos hóspedes

Avaliações dos nossos hóspedes

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL  4.5/5  2.233 comentários

Classificação no TripAdvisor  4.0/5  1.540 comentários

Excellent hotel

Classificação TripAdvisor 5.0/5

Navigate50585896895 Família - Avaliação certificada TripAdvisor

Hotel was clean, the staff were friendly and helpful. The breakfast was great with a lot of variety, and healthy options. Hotels location was excellent. The service was good and the rooms cleaned promptly in the morning. Everyone went out of their way to ensure the guests were happy. I would highly recommend this hotel. Close to train stations.

Dear Guest, Thank you very much for your positive feedback about your stay in our house. We are very pleased that you were satisfied and will gladly pass on your review to our team. We look forward to welcoming you again during your next stay in Cologne. Best regards, your Mercure Team

The worst hosting since last 4 years

Classificação TripAdvisor 1.0/5

383andersons Solo travel - Avaliação certificada TripAdvisor

I was traveling in Germany and unfortunately I found this hotel. The localization is good. Easy access for the old and new city, a lot of restaurants nearby and a metro station next to the hotel. The rooms are very nice. The breakfast and the people responsible for are very positive points. But, unfortunately some receptionists on the front desk are the worst first impression and employees in this hotel. The access by car is not so easy, due some closed streets due the works in the region. Asking for help I received a non professional answer. I did not give up my reservation due at that time I would need to pay a penalty in case of gave up. Due the non-professional behavior, I payed extra values during my hosting. This displeased me a lot. The only answer that I has received - the people on the front desk are under training. There a lot of hotels in this region. Maybe in the next time I get better luck!

Dear Guest, We received your comments regarding your stay in our hotel and appreciate the time you have taken to write us. We are very sorry that some of our reception staff left you with a bad impression. This should not happen and does not correspond to our standard of service. Please note that we are obliged by the city of Cologne to pay a cultural promotion tax on every private guest. We hope that we will have the opportunity to welcome you again in our hotel and convince you of the quality of our service from the beginning of your stay. Kind regards, your Mercure Team

Stay without problem

Classificação TripAdvisor 4.0/5

vivique Friends getaway - Avaliação certificada TripAdvisor

Excellent hotel, for its location (close to the city center and within walking distance). Tram stop right next to the hotel. Big and clean rooms, Full and varied breakfast. Paid parking available. Welcoming staff. I recommend this hotel

Dear Vivique, We very much appreciate your comments regarding your stay.Thank you for your kind feedback! We are very pleased that you were satisfied with the location, our breakfast and our staff. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We send you best greetings from Cologne, your Mercure Team

Comfortable stay

Classificação TripAdvisor 4.0/5

freddysg Solo travel - Avaliação certificada TripAdvisor

I had a very comfortable two-night stay at the hotel. The room was clean and had the necessary amenities. Hotel employees were friendly and very helpful. The location was okay. It was right next to a local train (not sure if it's called U-bahn in Cologne) station, so it was very easy to get around. But it was not within walking distance to the attractions, so that was not ideal. A decent sized supermarket is a few minutes away. The hotel has a rectangular orientation with rooms on all four sides. The orientation was a bit confusing at the start..

Dear Freddy, Thank you for your feedback and your kind words. We look forward to welcoming you back to our hotel soon. With best regards, your Mercure Team

Great Location

Classificação TripAdvisor 5.0/5

TheLoudBloke Negócios - Avaliação certificada TripAdvisor

Hotel staff, were professional, efficient and friendly. I was on a business trip, the hotel was convenient for a good connection to the road network, in the morning for business. While being convenient for access to the city and other amenities in the evening.

Dear Guest, We are happy that you enjoyed your business trip in our hotel. Thank you for your feedback. We look forward to welcoming you back to our hotel soon. With best regards from Cologne, your Mercure Team

Em parceria com o TripAdvisor

Classificação dos usuários da internet

  • 662 comentários 9.2/10 Localização
  • 978 comentários 7.3/10 Quarto
  • 947 comentários 8.9/10 Serviço
  • 20 comentários 8/10 Wifi
  • 541 comentários 8.8/10 Café da manhã
  • 465 comentários 6.3/10 Limpeza
  • 399 comentários 7.4/10 Conforto
  • 148 comentários 4.6/10 Custo-Benefício

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