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Mercure Hotel Koeln Belfortstrasse 4 estrelas

Classificação clientes Avis 4.3/5 460 comentários

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Quarto 1

Número de pessoas
Idade das crianças

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+ 20 Serviços

Extras do hotel

  • Localização tranquila com ambientes verdes, mas em lugar central

  • A maior piscina interna de hotel de Colônia

  • Boas conexões de transporte

  • Hotel em Colônia, próximo à Estação Central de Colônia e Reno

  • Quartos com ar-condicionado

Este hotel participa do Planet 21 e atua em favor da Hospitalidade Positiva.

Serviços no hotel e nas proximidades

Check-in a partir das 15h00

Check out até as 12h00

Serviços pagos

Serviços e informações práticas
  • Wi-Fi/Acesso à internet
  • Estacionamento
  • Acessibilidade para pessoas com mobilidade reduzida
  • Animais de estimação permitidosServiços pagos
  • Hotel 100% não-fumante
  • Climatizado
  • Idiomas falados no hotel
  • Recepção aberta 24 horas por dia
  • Lavanderia
Lazer e atividades
  • Piscina
  • Academia
  • Bem-estarServiços pagos
Alimentação
  • Café da manhãServiços pagos
  • 1 Restaurante(s)
  • 1 Bar(es)
  • Serviço de quarto
Serviços de negócios
  • 8 Sala(s) de reuniões
  • Hotel de convenções
  • Business center de auto-atendimento
  • Serviço de cópia/impressão disponível

Localização do hotel

Mercure Hotel Koeln Belfortstrasse

Belfortstrasse 9
50668 koeln
alemanha

Tel: +4922177210

Fax: (+49)221/7721259

Check-in a partir das 15h00

Check out até as 12h00

  • De avião

    KOELN BONN AIRPORT A 18 km / 11,18 milhas

  • De trem

    KOELN HAUPTBAHNHOF A 2 km / 1,24 milhas

GPS:50.95233, 6.96298

Nossas acomodações

Desfrute de uma noite de sono confortável e relaxante no coração de Cologne: O hotel Mercure Köln Belfortstraße de 4 estrelas possui 128 quartos padrão e Privilege. Todos possuem ar condicionado controlado individualmente e Wi-Fi cortesia o dia todo, além de área de trabalho e TV de tela plana e uma máquina de bebidas quentes TASSIMO para fazer chá e café. Uma criança de até 12 anos pode ficar no quarto dos pais sem custo. Seu animal de estimação também é bem-vindo a um custo de EUR 10 por noite.

Quarto padrão com cama de solteiro

  • Número máximo de pessoas: 1
  • Superfície: A partir de 16 / 172 sq ft
  • Internet sem fio no seu quarto
  • Internet de alta velocidade
  • Água mineral grátis no quarto
  • Instalações para fazer café/chá
  • área de trabalho
Cama de Solteiro

Nossos restaurantes e bares

QUIRINAL

Tipo de culinária: Internacional

Experimente o variado buffet de almoço do hotel. Durante o dia e à noite, a equipe da cozinha está à disposição para preparar pratos deliciosos do menu à la carte ou de 3 pratos. O restaurante Quirinal fica aberto do meio-dia às 22h30.

Almoço

12:00 - 14:00

  • Seg
  • Ter
  • Qua
  • Qui
  • Sex
  • Sáb
  • Dom

Jantar

18:00 - 22:00

  • Seg
  • Ter
  • Qua
  • Qui
  • Sex
  • Sáb
  • Dom

CONSUELCHEN

Foto não contratual

Já experimentou a cerveja Kölsch? O Consuelchen Bar, aberto diariamente das 16h à meia-noite, é o local ideal para experimentá-la. O Halve Hahn, um prato de pão e queijo originário da cidade da catedral, é um dos lanches que você pode saborear aqui.

Almoço

  • Seg
  • Ter
  • Qua
  • Qui
  • Sex
  • Sáb
  • Dom

Jantar

  • Seg
  • Ter
  • Qua
  • Qui
  • Sex
  • Sáb
  • Dom

Suas reuniões e eventos

Nossas salas de reuniões

  • Número de salas de reuniões: 8

  • Tamanho máximo: 265

  • Capacidade máxima: 200 pessoas

  • Capacidade máxima para banquete: 128 pessoas

Saiba mais

Avaliações dos nossos hóspedes para
Mercure Hotel Koeln Belfortstrasse

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL 4.3/5

460 comentários

tripadvisor

Classificação no TripAdvisor 3.5/5

577 comentários

Not great

Classificação TripAdvisor 2.0/5

angelicabiasutti Friends getaway - 06/11/2019 Avaliação certificada TripAdvisor

Hotel is average, room decor dated. Not really value for money. We had a coffee machine in the room but no coffee pods. On the final morning there was no warm water to take a shower. Staff were ok. When I brought up the complaints they took notes and hopefully will fix the issues

Poor wifi

Classificação TripAdvisor 3.0/5

PhilippeJuhel Business - 27/09/2019 Avaliação certificada TripAdvisor

The restaurant does not accepte Amex credit card. The sauna was not accessible with my room key at 18:30. The wifi in room 215 was too weak cor being able to exchange emails. The room is quiet and the swimming pool quite convenient.

Big Disappointment!

Classificação TripAdvisor 2.0/5

Connector64050844355 Solo travel - 13/06/2019 Avaliação certificada TripAdvisor

I think that the story of the "Dependance" building should be better highlighted in the site, despite recent renovations it is clear that is a very old building just kind of adapted for hotel purposes, I dont think staying in that place is "four stars" as announced. Noise isolation is poor, Wifi of poor quality for German context, two main news channels in English not working (BBC and AJ) the smell in the bathroom was terrible (that combination of humidity and old tubes), I am not that big but the space in shower is ridiculous, guy in the reception was kind of rude, the noisiest cleaners ever every morning, an "smoker's corner' at the entrance could be better placed far from guests windows, and so on and so on....

overnight stay

Classificação TripAdvisor 5.0/5

Roam36496171353 Business - 19/05/2019 Avaliação certificada TripAdvisor

Nice room - cliean, comfortable bed, coffee maker, Nice pool & Sauna - clean, well maintained, quiet, Nice breakfast - well cooked and tasty. Staff were friendly and helpful. Service was good. A pleasant overnight stay.

Family trip

Classificação TripAdvisor 4.0/5

FarAway12051153621 Family - 23/04/2019 Avaliação certificada TripAdvisor

Good hotel but i think 4stars is a little to much. I think 3,5 :-) Rather old swimming pool with cold water. Small menu in restaurant but food is great :-) Breakfast standard as Mercure :-) the biggest plus was big room (privilage) :-)

Perfect

Classificação TripAdvisor 4.0/5

GJenE Family - 27/02/2019 Avaliação certificada TripAdvisor

Ver Nice hotel. Good location 30 min. walk to the center. We tot an upgrade. Nice stage. Breakfast is good. Restaurant is quote small tje menu choke is top limiet and not impressie. Good parking at a fee.

Dear guest, Thank you for your kind feedback! It was great fun to read. We are looking forward of welcoming you back soon. Kindest regards Your Mercure

review

Classificação TripAdvisor 4.0/5

Roving04009765415 Couples - 19/12/2018 Avaliação certificada TripAdvisor

Good hotel for business, less suited for a romantic weekend.On walking distance from the beautiful city centre.Parking at hotel parking lot is 5 times the price as parking 10m further on the street, so don't even bother.

Dear guest, Thank you for your kind feedback. We are looking forward of welcoming you back soon! Kindest regards Your Mercure Hotel Köln Belfortstrasse

Very helpful staff

Classificação TripAdvisor 4.0/5

osasusuanlele Family - 08/08/2018 Avaliação certificada TripAdvisor

Thoroughly enjoyed my stay at this hotel. Stayed with my 3 kids and got tremendous support from the staff which I really needed. Though the hotel reception area is presently being renovated, it didn't affect our stay in anyway. All and all a very pleasant stay. Well done to all involved

Dear guest, thank you very much for your kind feedback and your friendly words. It was great fun to read! We are looking forward of welcoming you back soon! Kindest regards Your Mercure Hotel Köln Belfortstrasse

Good solution for visit Koln

Classificação TripAdvisor 5.0/5

dimitric_11 Couples - 11/07/2018 Avaliação certificada TripAdvisor

The hotel is 15 minutes walking from city center and it is also easily reachable by metro. Rooms are modernly refurbished and medium large. Staff is friendly and efficient. The hotel has a swimming pool but we did not use it.

Dear Dimitri, Thank you very much for your kind feedback. It was great fun to read! We are looking forward of welcoming you back soon! Kindest regards Your Mercure Hotel Köln Belfortstrasse

Visit to Cologne

Classificação TripAdvisor 4.0/5

J H Couples - 01/05/2018 Avaliação certificada TripAdvisor

Nice clean hotel in a quiet residential location. Good breakfast as usual with plenty of choice. Reasonable distance from main city centre. Bathroom and room clean and tidy.Reception very helpful.Overall a pleasant stay.

Dear Guest, Thank you for your kind words and positive feedback regarding your stay at our hotel. It was great fun to read! We are looking forward of welcoming you back soon! Kindest regards Your Mercure Hotel Köln Belfortstrasse

Adequate room with nice enough location.

Classificação TripAdvisor 4.0/5

Ki Wai C Solo travel - 09/02/2018 Avaliação certificada TripAdvisor

The hotel is within walk-able distance to the main train station and just a few minutes walk from the metro. It is in a quiet neighborhood so you can have a good night sleep. Room is up to standard. The only problem is that there is only one extremely slow elevator for one of the building so prepare to walk stairs.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Kindest regards from cologne Your Mercure Hotel Köln Belofrtstrasse

Quiet and nice Mercure

Classificação TripAdvisor 4.0/5

koen_vm1 Solo travel - 05/11/2017 Avaliação certificada TripAdvisor

The Belfortstrasse Mercure is not very far from Cologne center, yet it's a very quiet place that feels far from the noises and hustle of the center. Big, clean room and bathroom. Very good breakfast and efficient service. All you come to expect from a Mercure hotel.

Dear guest, We find it fantastic and we are delighted to receive such a positive feedback from you. It was great fun to read! We are looking forward of welcoming you back, at your next city trip to cologne at our Mercure Hotel Köln Belfortstrasse. Kindest regards Your Mercure Hotel Köln Belfortstrasse

room given away

Classificação TripAdvisor 3.0/5

Cox M Business - 16/10/2017 Avaliação certificada TripAdvisor

This is an upscale hotel in a great location - we booked two rooms online and two through a travel agent. Upon arrival the hotel took the liberty to give the rooms away on each instance (online booking and agency booking). No specific reason, just "you're checking in late and your room was given away" all because there was another group in house that apparently took precedence over other guests. Ultimately they managed to get one room back so the guest had to share a room. Overall it was a huge inconvenience and not what is expected from a high end hotel. Will not book there again.

Dear Guest, Thank you for taking your time to give us your detailled feedback. We are very sorry but we are not aware of your incident regarding the reservation. In order to clarify the inconvenience and to get more details, we would ask you to contact us personally. Looking forward to hear from you. Best regards Your Mercure Hotel Köln Belfortstrasse

Annexe not as good as main hotel

Classificação TripAdvisor 3.0/5

Phil T Business - 21/08/2017 Avaliação certificada TripAdvisor

I have stayed at this hotel for four weeks now and everything has been very good. For the last week, I was in the annexe across the road and this was less good - there was no fridge, the wifi connection was less reliable and I had to cross the road for breakfast and to use the gym and pool. Still, the hotel is very convenient for Cologne centre and the S-bahn system, the river, zoo and Dom.

Dear Phil, Thank you for your kind feedback regarding your stay at our hotel. We hope to welcome you again very soon. Please contact us before you arrive, then we will try to arrange you a room in our main building and also take note about your preferences in your profil. Kindest regards Your Mercure Hotel Köln Belfortstrasse

Lovely Stay

Classificação TripAdvisor 4.0/5

Nigel S Family - 31/07/2017 Avaliação certificada TripAdvisor

We have stayed in this hotel many times over the last 5 years in all the classes of rooms and all offer great value with a convenient location for our requirements. Breakfast sets you up for the whole day, and pool is a nice extra at the end of the day. Only down is the Air conditioning never working even in July and August but the rooms have lovely big windows to open, just wish they wouldn't advertise it if not working in the rooms. (It worked in the small gym). All the staff very helpful. On a general note why in most Hotels is the WiFi made so awkward to use, and we had a lovely Smart TV in our room but seemed barred from connecting to the internet?

Dear Nigel, Thank you very much for your honest feedback, regarding your stay at our hotel. It was a pleasure to read it. We would like to inform you, that our air conditioning system works depending on the outside temperature. Also we would like to inform you, that our TV can not be connected to the internet. We are looking forward, of welcoming you at your next stay in cologne! Your Mercure Hotel Köln Belfortstrasse

Good rooms

Classificação TripAdvisor 4.0/5

karlf101 Couples - 30/05/2017 Avaliação certificada TripAdvisor

Good rooms but the rooms should have a safe. Good location if you like a nice walk to the centre. very friendly and helpful staff! the booking on the internet side is poor! why do you force your customer have a minimum of 200 words review.

Dear guest, thank you for your honest feedback. It means a lot to us. You can use the safe at our front office, do not hesitate to contact our front office staff. We hope to welcome you again very soon. Kind regards, your Mercure Hotel Köln Belfortstraße

Quiet spot in Cologne city centre

Classificação TripAdvisor 5.0/5

John N Couples - 23/05/2017 Avaliação certificada TripAdvisor

Normal excellent hotel on quiet street near the centre. Access by car is good with plenty of parking. though breakfast is a little expensive there is a good range of food at a good quality. Easy to walk into the centre from here.

Dear John, thank you for your honest and positive feedback. It was a pleasure to read it. We hope to welcome you again very soon. Your Mercure Hotel Köln Belfortstraße

A little let down

Classificação TripAdvisor 4.0/5

Nigel S Couples - 15/03/2017 Avaliação certificada TripAdvisor

For the first time in 8 visits I felt let down, especially as I took 2 friends with us. I hope this is not to continue into the future but we always look forward to the breakfast and with an hour to go there wasn't any to be had and I do mean almost nothing, Hot, Cold or Fruit. A complaint brought us some about 20mins later after looking for staff for 10 minutes. A general warning there are no safes in the rooms and my friend lost their bag, passports and money from the reception area that is a little lacking in security. I have now been told by several locals that things in their opinion are not as secure in Cologne as in the past, and where the CCTV witnessed the actions there appears to be little anyone can/will do, but the police attended very promptly, and some staff were very concerned.

Lovely hotel

Classificação TripAdvisor 5.0/5

andreaD7908DR Family - 27/02/2017 Avaliação certificada TripAdvisor

This is nice hotel with clean rooms and good breakfast! Really lovely pool and sauna free for guests. Hotel close to centre, couple of short U-bahn stops from Central Station. Staff was very helpful and friendly.

Dear guest, thank you for your honest and positive feedback. It was a pleasure to read it. We hope to welcome you again very soon. Kind regards, your Mercure Hotel Köln Belfortstraße

KOLN exhibition return

Classificação TripAdvisor 4.0/5

Mirko T Business - 27/01/2017 Avaliação certificada TripAdvisor

First time in this hotel I found in a perfect location when you are tired after a day inside the Messe I test other hotels of Accor group in Koln : here price and services are fine even if a little far from the old city center you can joint by taxi without crazy cost Quite to slip and not bad as restaurant sure to use again in the future

Dear Mirko, thank you for your honest and positive feedback. It was a pleasure to read it. We hope to welcome you again during your next stay in Cologne, kind regards. Your Mercure Hotel Köln Belfortstrasse

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