Novotel Koeln City

Novotel Koeln City 4 estrelas

Classificação clientes Avis (Classificação ALL) 4.5/5 1.901 comentários

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Extras do hotel

  • Um hotel com certificação ALLSAFE

  • Quartos iluminados com WIFI e espaço de trabalho, além de salas de reuniões

  • Localizado na Rheinauhafen e apenas 15 minutos a pé do centro histórico

  • Quartos familiares e áreas de lazer para crianças de todas as idades

  • Estúdio de fitness e sauna com vista para a catedral (horário da sauna das 18h às 22h)

Este hotel participa do Planet 21 e atua em favor da Hospitalidade Positiva.

Hotel ALLSAFE. Aprovado

Localização do hotel

Novotel Koeln City

Bayenstrasse 51
50678 KOELN
Alemanha

GPS:50.926762, 6.963615

Acesso e transporte

Serviços de hotéis

Check-in a partir das - Check out até as

Em resumo
No local
  • Estacionamento
  • Restaurante
  • Hotel com acesso para cadeira de rodas
  • Bem-estar
  • Ar condicionado
  • Wi-Fi
  • Café da manhã
  • Bar
  • Salas de reunião

NOVO² RESTAURANT

Pratos internacionais são a marca registrada de nosso restaurante. Também temos um lindo terraço com jardim no tranquilo pátio interno. Nosso horário de funcionamento atual é de segunda a sábado, das 6h30 às 21h30. Cachorros não são permitidos.

Nossas acomodações

Espaçoso, com design contemporâneo e adaptável, o quarto do Novotel é verdadeiramente um local de descanso, perfeito para todas as suas necessidades.

Avaliações dos nossos hóspedes

Avaliações dos nossos hóspedes

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL  4.5/5  1.901 comentários

Classificação no TripAdvisor  4.0/5  1.704 comentários

Comfortable stay, great staff.

Classificação TripAdvisor 5.0/5

Rick_GR_UK Família - Avaliação certificada TripAdvisor

We had a great experience staying in this hotel. Our family room was very spacious and we had a very comfortable stay. The staff at reception and the bar were brilliant, very helpful. We have stayed in many Novotels around the world and the staff here were second to none. Easy paid parking underneath the hotel, 19 Euros per night (may be slightly more if you are not an Accor member). The hotel is close to the river and near the edge of the city centre. There are various busses and trams within walking distance. Overall, we had a great experience and would happily come back.

Dear Rick_GR_UK, Thank you for your great and motivating review about your stay at the Novotel Koeln City. Hope to see you soon again. Sincerely, Rüdiger Schild General Manager

Perfect family friendly hotel

Classificação TripAdvisor 5.0/5

oliverfX9925NF Família - Avaliação certificada TripAdvisor

Booked this hotel for our family of four (2 adults 2 teens) for a 3 night city break in cologne.First impressions after an €8 taxi journey from the train station was , very clean , modern and friendly desk staff.The location is great , short walk to the chocolate museum and even the city centre if you are relatively fit.All down the promenade at the side of the Rhine.Rooms bright and modern with excellent TV and air con.Rewe supermarket a short walk If you want essentials or cheap continental grab and go breakfast. Only slight negative was the blonde lady working the bar seemed to get slightly frustrated when I was going to the bar to keep ordering drinks for our party (yes I drink a lot 😀) but that is her job.She wasn’t too bad the day after though and the rest of the staff were great.I wouldn’t hesitate booking this hotel again.Thank you Novotel for helping make a great trip.

Dear oliverfX9925NF, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Rüdiger Schild General Manager

Ideal location, but beware the extra costs

Classificação TripAdvisor 3.0/5

blaggers12 Avaliação certificada TripAdvisor

This hotel is in an ideal location, opposite the Rhine and walking distance from the centre and also the renovated harbour area. It is easy to get to by car and by public transport, and is a convenient base to visit the city. The rooms are nice/comfortable - air con and a decent sized TV - the bathrooms are also nice - good showers. The real disappointment is that the restaurant was closed in the evening during the whole length of our stay. No reason given, but that proved to be a real inconvenience in terms of planning our evening meals. Had we been warned in advance that the kitchen would have been closed every evening, then it would have made us change our accomodation plans. There is a Rewe supermarket 6 minutes away, which offers a ready made cold meals - the harbour has a number of restaurants - mostly on the expensive side, and none really suitable for young children - Ibis Styles hotels have microwaves, but obviously not Novotels. The bar was fine, and the staff were friendly and helpful. So all in all it is a decent place to stay, staff were great, the river views are good, but the breakfast and car parking could effectively add another €300 to a weeks' stay, and that is way too much and needs to be reviewed, and does not offer value for money.

Dear blaggers 12 Thank you for the review and detailed information. We are very sorry that you were not satisfied with your stay. At the same time, we hope that you will give our hotel another chance in the near future. Sincerely, Rüdiger Schild General Manager

Lovely hotel, great service and rooms.

Classificação TripAdvisor 4.0/5

SMH17441 Família - Avaliação certificada TripAdvisor

Hotel was lovely, great rooms: we were a family of four with two teenage girls and the room was one of the largest in Novotel we have had. Service excellent, the only thing I would say is that it is a walk into the main town, just a tip for any non-walkers out there!

Dear SMH17441, Thank you for your great review. We hope to see you again as soon as possible. Sincerely, Ruediger Schild General Manager

Worst Accor group service

Classificação TripAdvisor 1.0/5

Joegoel_1980_Travel Negócios - Avaliação certificada TripAdvisor

Stayed there for three nights ..First day after long flight AC was not working in the room ..NO FAN.. Reception person told he cannot do anything as its weekend. I paid Euro 350 each night how u expect me to sleep without AC & fan...Worst part is the attitude of the front desk guy (White male with beard) he was simply trying to say i don't care...Worse front desk ever...But somehow next day they changed my room where AC was working.. I sent email to hotel manager Ruediger Schild NO reply received till now(over 15 days..WOW)...STAY AWAY from this hotel its worst customer service u can get!!

Dear Joegoel_1980_Travel, With great regret I have read your feedback on this platform. Unfortunately I have not received an email from you until today. Please write to me at ruediger.schild@accor.com to check your reservation. I will then reply to you immediately. Thank you and best regards, Ruediger Schild General Manager

Em parceria com o TripAdvisor

Classificação dos usuários da internet

  • 881 comentários 8.6/10 Localização
  • 1.166 comentários 7.2/10 Quarto
  • 1.004 comentários 8.6/10 Serviço
  • 24 comentários 7.1/10 Wifi
  • 805 comentários 9/10 Café da manhã
  • 579 comentários 5.5/10 Conforto
  • 550 comentários 7.7/10 Limpeza
  • 264 comentários 4.1/10 Custo-Benefício

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