Hotel Mondial am Dom Cologne MGallery 4.5 stars

Customer review rating (ALL Rating) 4.6/5 2,282 reviews

Hotel Mondial am Dom Cologne MGallery - Image 1
Hotel Mondial am Dom Cologne MGallery - Image 2
Hotel Mondial am Dom Cologne MGallery - Image 3
Hotel Mondial am Dom Cologne MGallery - Image 4

Description

Hotel extras

  • Exclusive hotel in Cologne's old town, close to the cathedral and the Rhine

  • Modern rooms, some with a direct view of the Cologne Cathedral

  • Two exclusive private dining rooms with outdoor terrace

  • 5 conference rooms with natural light, some with outdoor terrace

  • Rich breakfast buffet on weekends until 12 PM

Our accommodation(s)

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Hotel location

Hotel Mondial am Dom Cologne MGallery

Kurt-Hackenberg-Platz 1
50667 COLOGNE
Germany

GPS:50.94009, 6.960014

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  2,282 reviews

TripAdvisor Rating  4.0/5  1,767 reviews

Certificate of excellence 2024

Fantastic stay

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

Clean hotel, attentive staff and great quiet rooms in a perfect location!

Dear Mr. D., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely Hans Schultheis Guest Relation & Quality Manager

Top Service

Customer review rating 5.0/5

V.m. Business - Confirmed reviews ALL

The Mondial is my preferred address in Cologne

Lieber Herr M., Vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und wir Sie bald wieder bei uns begrüßen dürfen! Mit freundlichen Grüßen Hans Schultheis Guest Relation & Quality Manager

Very nice with some reservations

Customer review rating 3.5/5

Roseann C. Friends - Confirmed reviews ALL

It was disappointing that a less expensive and smaller breakfast was not available in the morning. For the price of the room brewed coffee and a continental breakfast was not available. The room was beautiful and reasonably comfortable but space for baggage for 2 people was uncomfortable. The staff were very nice at the front desk rooms clean and modern. I received numerous emails regrading an upgrade in the room. The people at the desk did not honor the upgrades that were possible nor were they were aware of the options presented in the emails.

Dear Mrs. C., thanks for sharing your feedback. We're glad you enjoyed the beautiful and modern room, and found our staff friendly. We apologize for any confusion regarding the breakfast options and the upgrade emails. We'll make sure to address these issues internally. In the future, we'll work on providing more breakfast choices and clearer communication about room upgrades. Your comfort is important to us, and we appreciate your insights to help us improve. Looking forward to welcoming you back for an even better experience. Warm regards Hans Schultheis Guest Relation & Quality Manager

A customer for 20 years and always excellent

Customer review rating 5.0/5

Alan D. Business - Confirmed reviews ALL

I have used the Mondial since 2001 and it is generally excellent but the staff are better than any hotel in Cologne.

Dear Mr. D., thank you for being a loyal guest for 20 years. We are delighted to hear that you always have an excellent experience at Hotel Mondial am Dom Cologne. Our team takes pride in providing exceptional service. Looking forward to welcoming you back soon. Hans Schultheis Guest Relation & Quality Manager

Very nice hotel. Best location. Cosy. Friendly.

Customer review rating 4.5/5

Andrey Z. Solo - Confirmed reviews ALL

Very pleasant stay. Amazing breakfast. Perfect location for quick visit of Cologne.

Dear Mr. Z., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely Hans Schultheis Guest Relation & Quality Manager

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Other web-users rate our hotel

  • 1,661 reviews 9.7/10 Location
  • 1,567 reviews 7.7/10 Room
  • 1,519 reviews 9/10 Service
  • 15 reviews 6.9/10 WiFi
  • 1,126 reviews 9/10 Breakfast
  • 630 reviews 8.2/10 Cleanliness
  • 402 reviews 9.1/10 Vibe
  • 293 reviews 7.8/10 Food

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