Hotel Mondial am Dom Cologne MGallery 4.5 stars

Customer review rating (ALL Rating) 4.6/5 2,186 reviews

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Hotel Mondial am Dom Cologne MGallery - Image 1
Hotel Mondial am Dom Cologne MGallery - Image 2
Hotel Mondial am Dom Cologne MGallery - Image 3
Hotel Mondial am Dom Cologne MGallery - Image 4
Kurt-Hackenberg-Platz 1, 50667 COLOGNE, Germany

Description

Hotel extras

  • Exclusive hotel in Cologne's old town, close to the cathedral and the Rhine

  • Modern rooms, some with a direct view of the Cologne Cathedral

  • Two exclusive private dining rooms with outdoor terrace

  • 5 conference rooms with natural light, some with outdoor terrace

  • Rich breakfast buffet on weekends until 12 PM

Our accommodation(s)

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Hotel location

Hotel Mondial am Dom Cologne MGallery

Kurt-Hackenberg-Platz 1
50667 COLOGNE
Germany

GPS:50.94009, 6.960014

Telephone
Fax +49 221 2063527

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  2,186 reviews

TripAdvisor Rating  4.0/5  1,764 reviews

Certificate of excellence 2024

Decent hotel

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

The hotel is good and clean, the rooms, especially the suites are a little bit small for this kind of category and for the price. The service is great, we especially enjoyed our waitress in the restaurant. One of the biggest issues, in my opinion is the lack of a bar and a restaurant which is open during the day. There is no way to get a coffee or just sit together before 5pm. The "store" in the lobby is no replacement.

Dear Sebastian K., thank you for your feedback! We’re pleased to hear that you appreciated our service and cleanliness. We’re sorry to learn that the room size and dining options did not fully meet your expectations. For your next stay, we recommend our Grand Deluxe rooms, which offer more space and might better suit your needs. We also appreciate your comments about having a bar and a restaurant open during the day and will take this into consideration for future improvements. We look forward to welcoming you back soon! Sincerely, Alexandra Riedinger Sales Manager

High standard room very close to all tourist sites

Customer review rating 4.5/5

Suzanne Couples - Confirmed reviews ALL

Very close to cathedral and tourist sites, restaurant great selection. Was great to receive complimentary drinks as accor members. Unfortunately the hotel dies not offer either 2 for 1 meals or discount like other Accor hotels and there was a problem with our rebooking of credit card. We did load a card but when the restaurant came to add to our room it was not showing. In the end we reloaded and all was sorted including the 4 extra waters removed that we did not have. I would very much recommend this hotel very new, clean and convenient especially the parking if you have a vehicle.

Dear Suzanne H., thank you for your review and for your positive feedback about Hotel Mondial am Dom Cologne-MGallery! We’re delighted to hear you enjoyed the high standard of our rooms and the close proximity to the tourist sites. We apologize for the inconvenience regarding the payment issue and appreciate your patience in resolving it. Your feedback is valuable, and we will use it to improve our services. We’re glad to hear you would recommend our hotel and look forward to welcoming you back soon! Sincerely, Alexandra Riedinger Sales Manager

Good hotel, but not great if you have bad hips!

TripAdvisor rating 4.0/5

Maxine C Couples - TripAdvisor review

Lovely hotel with good soundproofing because the city at night is noisy! The breakfast was lovely with a really good selection of different items. The mushrooms and fruit were really good. The bed was comfy, but rather high. I have a dislocated hip with some arthritis in it and a total hip replacement on the other side, the shower was hard to get in to with the high bath side and rather dangerous to get out of.

Dear Maxine, thank you for your feedback. We're glad to hear that you enjoyed the soundproofing, breakfast, and comfort of the bed. However, we're sorry to learn about the difficulties you had with the high bath side and shower, especially given your health situation. For your next reservation, we will make sure to offer you a room with a shower to improve your experience. Your comfort and safety are very important to us, and we hope to have the opportunity to better accommodate you in the future. Greetings from Cologne, Alexandra Riedinger Sales Manager

Great location

Customer review rating 5.0/5

Bruce Couples - Confirmed reviews ALL

Great location. View of the dome from the room. Short walk to all major attractions. Clean modern facilities and friendly staff.

Dear Bruce W., thank you very much for your positive review! We are very pleased to hear that you enjoyed your stay at the Hotel Mondial am Dom Cologne-MGallery. We are particularly pleased that you appreciated the central location and the view of the cathedral. It is important to us that our guests can enjoy the comfort of our modern facilities and the friendly service of our team. We hope to welcome you back soon and wish you all the best until then! Sincerely, Alexandra Riedingr Sales Manager

Excellent location & Friendly staff

Customer review rating 5.0/5

April M. Couples - Confirmed reviews ALL

Wonderful location with a view of the Cologne Cathedral and within walking distance of many sites. The room was very quiet, despite loud noises outside. The hotel staff was friendly and helpful.

Dear April M., thank you very much for your wonderful review and kind words about your stay at Hotel Mondial am Dom Cologne-MGallery. We are delighted that you enjoyed our central location with a view of the Cologne Cathedral and appreciated the tranquility of your room despite the lively surroundings. It’s great to hear that our team impressed you with their friendliness and helpfulness—your praise means a lot to us. We hope to welcome you back soon and provide you with another pleasant stay. Best regards, Alexandra Riedinger Sales Manager

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Other web-users rate our hotel

  • 1,617 reviews 9.7/10 Location
  • 1,537 reviews 7.6/10 Room
  • 1,493 reviews 8.9/10 Service
  • 14 reviews 8.5/10 WiFi
  • 1,108 reviews 8.8/10 Breakfast
  • 614 reviews 8.1/10 Cleanliness
  • 391 reviews 9/10 Vibe
  • 291 reviews 8/10 Food

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.