فندق أم كونسرتهاوس فيينا إم غاليري 4.5 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.7/5 1,910 أراء

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فندق أم كونسرتهاوس فيينا إم غاليري - Image 4
Am Heumarkt 35-37, 1030 فيينا, النمسا

الوصف

خدمات الفندق الإضافية

  • استمتع بوقتك في الغرف التي تم تجديدها حديثًا.

  • نحن معتمدون بشهادات الاستدامة من خلال EU Ecolabel وAustrian Ecolabel.

  • اكتشف المأكولات الفاخرة في مطعم Apron الحائز على 4 قبعات للطهاة/نجمة ميشلان.

  • مياه معدنية مجانية وخدمة WIFI وقهوة وشاي بعد الظهر في الغرف.

  • مكتب خدمات الضيوف وخدمة حمل الحقائب بالإضافة إلى موقف سيارات تحت الأرض في الفندق.

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موقع الفندق

فندق أم كونسرتهاوس فيينا إم غاليري

Am Heumarkt 35-37
1030 فيينا
النمسا

نظام تحديد المواقع العالمي (GPS):48.199693, 16.377311

الهاتف
فاكس +43 1 71616844

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • موقف
  • الحيوانات الأليفة غير مسموح بها
  • خدمة نقل بالحافلة
  • مطعم
  • وافاي
  • مكيف
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين
  • خدمة الغرف

APRON

مع نجمة ميشلان واحدة وأربعة نجوم غولت ميلو، يتميز مطعم APRON بالمأكولات الحديثة للمطبخ النمساوي. تم تصنيف الشيف ستيفان سبايزر من بين أفضل 50 طاهٍ. الحجز مطلوب.

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.7/5  1,910 أراء

تقييم TripAdvisor  4.5/5  269 أراء

2024 شهادة تميّز

Unfortunate Issue due to Poor Communication

ملاحظة Tripadvisor 3.0/5

Jennifer C تقييم TripAdvisor المعتمد

Pro: Room was spacious & clean. It was attended to every morning and evening during our 3 night stay from November 28 through December 1st of 2024. Con: When we checked-in, we were given a “drink of your choice” voucher for 2 drinks to redeem at the restaurant bar that sits in the hotel lobby (see photo attached). This was given to us perhaps because we signed up for their Accor loyalty program so that we were granted free early check in to our room. We went to the bar on night 2 of our stay. We sat at one of the small cocktail tables next to the bar and ordered 2 cocktails from the drink menu that the waiter handed us, priced at 16 EUR each. When we finished our drinks and handed the waiter our voucher – the waiter said he could not accept it because we ordered from the non “Welcome Guest” menu. We said we were unaware of a separate menu and the waiter said the menu was posted at the bar – which we did not see because we immediately sat at a table and not at the bar. The “Welcome Guest” menu had different cocktail options, but were also priced at 16 EUR same as the “normal” drink menu. Instead of arguing further with the waiter (it was getting late and we had another long day ahead of us of sight-seeing) – we unhappily paid the 32 EUR bill and went back to our room for the night to get much needed rest. The next morning, we explained the issue to the attendant at the hotel front desk hoping to get a reimbursement. We said no one explained to us that there was a separate menu for our vouchers (during check-in nor when we sat down at the bar table the night before). He went to the bar manager and then came back and said they could not refund us as this was the agreement between the hotel and the restaurant bar. This was an unfortunate incident that could have been prevented with better communication from the front desk during check-in and/or clearer signage at the bar, tables or menus. We hope our experience helps future guests that are offered the same vouchers and can save unnecessary/unplanned expenditures. “Drink of your choice” is very mis-leading. This situation unfortunately diminished our experience with this otherwise lovely hotel.

Excellent!

ملاحظة Tripadvisor 5.0/5

Rhi3 تقييم TripAdvisor المعتمد

Really lovely hotel. We stayed for here for 4 mights, helpful staff on checkin, the hotel as a dark atmospheric feel but it works. Bright xmas tree and decs. Not cheap but nice hotel bar - we didn't eat but staff friendly and helpful. Good location. Quiet - but we were on 7th floor. If you come here it is only 32 euros by uber to the airport and it is 15 euros per person on the aiport train - worth noting. Hotel is 20 mins from main station walking but I would recommend a taxi - best to get uber from airport given cost. We didn't have breakfast at 30 euros pp.

Dear Guest, thank you so much for sharing your experience with us. We’re delighted to hear that you enjoyed your stay and found our staff helpful during check-in. We’re glad you appreciated the hotel's atmosphere, as well as the festive touch of the Christmas tree and decorations! It’s also great to know that you found our location to be convenient and the hotel bar to your liking. Thank you for your useful tips regarding transportation options to and from the airport and main station. We’re happy that the quietness of the 7th floor added to your comfort during your stay. We hope to welcome you again in the future, and perhaps next time, you’ll have the opportunity to enjoy our breakfast offering! Best regards, Katarina - Front Office

Broken Shower

ملاحظة Tripadvisor 3.0/5

352juliad تقييم TripAdvisor المعتمد

The hotel looked nice, was very clean and comfortable. Check in was straight forward and our rooms were ready when we got there at 1pm. Unfortunately, we had a room with a shower over a bath and the shower head would not stay upright so that we could stand under it. It had to be held in your hand to use it. We reported it on the first evening (quite late) and we were told to speak to the morning reception people, which we did and they said someone would fix it whilst we were out during the day (a saturday. When we got back at tea time it had not been fixed, so i reported it again at tea time on Saturday to be told that they had no maintenance person available until Monday which was the day we were going home. They did offer an alternative room at this point, but with one evening to go, it would have been a lot of effort to move rooms. The cleaning staff kept turning the head against the wall as it was the only way it would stay upright, but totally unusable in that position. So they knew it as broken and should have had it fixed before we arrived. On a more positive note, we had great service in the bar from one waiter in particular.

Trip to Vienna

ملاحظة Tripadvisor 5.0/5

Bob N تقييم TripAdvisor المعتمد

Looks can be deceiving, given the hotels modern exterior you will be pleasantly surprised with the interior, very friendly and attentive staff nothing was too much bother. Our accommodation was perfect and met all our needs, the breakfast facility was impressively varied from a healthy carrot juicer to bacon, eggs and all the trimmings. Great location.

Very good

ملاحظة Tripadvisor 5.0/5

rabbitman تقييم TripAdvisor المعتمد

A very nice hotel with great staff, comfortable rooms and a very nice breakfast. The hotel isn't quite in the centre but near many interesting things and the centre is walking distance. My room was very comfortable as was the bed. The breakfast was very varied and good. This is a good place to stay.

بالاشتراك مع TripAdvisor

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منشآتنا الأخرى القريبة

جميع فنادقنا في فيينا

يبدأ السعر من، لليلة واحدة لشخص واحد في فئة الغرفة المعنية قريبة من السعر، باستثناء الخدمات الإضافية، باستثناء الإفطار. يتوافق مع أدنى سعر عام بما في ذلك جميع الضرائب (قد تُدفع بعض الضرائب عند الوصول إلى الفندق (على سبيل المثال، ضريبة المدينة) وفقًا للوائح المحلية.) الخاصة بمكان الإقامة المعني ، الموجود على الموقع https://all.accor.com/ في هذا اليوم، للإقامة لمدة ليلة واحدة في اليوم التالي 20 أيام. متغير حسب الفترة والتوافر. السعر مضمون فقط في وقت الحجز. تُدفع جميع الحجوزات (في الخارج) بعملة البلد الذي يقع فيه الفندق. يتم تأكيد المبلغ فقط عند الحجز بعملة البلد الذي يقع فيه الفندق. قد تتم الإشارة إلى تقدير التحويل بعملتك، لكنه ليس تعاقديًا. في وقت الدفع، قد يفرض عليك المصرف الذي تتعامل معه رسومًا مصرفية و/ أو رسوم صرف.