سوفيتل Sofitel فيينا ستيفانسدوم

ملاحظة أراء العملاء (رأي ALL) 4.6/5 3,184 أراء

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Praterstrasse 1, 1020 فيينا, النمسا

الوصف

خدمات الفندق الإضافية

  • توفر جميع غرف وأجنحة الفندق إطلالة رائعة على ردهات أسطح فيينا.

  • موقع مثالي في قلب المدينة

  • سبا مع ساونا وغرفة بخار وجاكوزي ومنطقة استرخاء وصالة ألعاب رياضية (دخول مجاني)

  • مطعم وبار وصالة لوفت مع إطلالات 360 درجة على المدينة

  • ثمانية قاعات اجتماعات لكل مناسبة تغمرها إضاءة طبيعية

الإقامات المتوفرة لدينا

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موقع الفندق

سوفيتل Sofitel فيينا ستيفانسدوم

Praterstrasse 1
1020 فيينا
النمسا

نظام تحديد المواقع العالمي (GPS):48.212654, 16.379287

الهاتف
فاكس +43 1 906162000

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • موقف
  • نرحب بالحيوانات
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • مركز اللياقة
  • وافاي
  • مكيف
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين
  • خدمة الغرف

DAS LOFT

استمتع بالمطبخ الفاخر في مطعم نمساوي من الدرجة الأولى مطل على أسطح مباني المدينة: تلذذ بأطباق مبتكرة محضرة بأشهى المكونات المحلية.

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.6/5  3,184 أراء

تقييم TripAdvisor  4.5/5  2,953 أراء

2025 شهادة تميّز

Not really 5 stars …

ملاحظة Tripadvisor 3.0/5

GrandTour47653101784 تقييم TripAdvisor المعتمد

We stayed there for Christmas with my family and we were beyond disappointed to say the least. First of all, although the rooms are spacious, the “Black Suite” takes after its name by being terribly lit, and the pressure of the shower is not great. The breakfast staff is not hospitable at all, they seem almost bored in the morning, and the food is not only bad but the portions are ridiculously small - eggs Benedict is actually 1 egg…Also, I would not recommend to order room service as it’s tasteless. Overall I think that this hotel does not deserve 5 stars rating.

Beautiful hotel, but must remember to prioritise residents

ملاحظة Tripadvisor 4.0/5

Jacko5483 تقييم TripAdvisor المعتمد

A beautiful contemporary hotel, staff are great, so knowledgeable and welcoming. A nice touch was the private taxi service arranged by the hotel for us to and from the airport on request. However after a long day travelling with two children, I was disappointed that the restaurant couldn’t accommodate us as hotel residents without pre-booking, not something I would expect from a five star hotel. Especially as there were lots of tables empty, and it seemed that the issue may be with staffing rather than availability. We decided to get some drinks and order room service instead, however it was lacking, the bao buns were inedible, lukewarm and far too much mayo. The burgers on the second night were great though! Breakfast was great, staff again were lovely and engaging. Especially a lovely gentleman from Japan we talked to! However again it seemed that turnaround for tables was lacking and we had to wait for a table in the restaurant area on the first day, despite a lovely table which would have been more than adequate for us being available next to the juice bar on the other side of the bar. Bearing in mind I booked this hotel for the breakfast and views and assume other people will do too, where you’re seated is important. And again as a five star hotel I did find this lacking. Overall it was a great stay, with a few minor improvements would be fabulous. I can’t fault the staff or the facilities, just the logistics of a few things.

Avoid this “hotel” you will pay money to be insulted

ملاحظة Tripadvisor 1.0/5

Bass A تقييم TripAdvisor المعتمد

Save your money go to a better place. As What their Night manager Amina said to me rudely this is five star hotel whatever that meant? But Miss Amina five star hotel comes with an amazing service not a bad attitude bad attitude you can find in a hostel. I just asked her about something and she looked up and down at me and said this is five star hotel we are in Europe and that’s how we do it here. No ma’am, that’s not how you do it anywhere and that’s not how you respond to people. I can be as rude, but I was raised well. And when I told you that’s fine, you can be rude. I can review you said that’s fine. Give us one star we like it. Amazing attitude!! Now I gave you your wish and here is your one star. I hope your manager sees this and gives you one star in your end of the year evaluation.

Dear Bass A, We are truly sorry that the service you experienced fell far short of the high standards we set for ourselves at SO/ Vienna. It is deeply regrettable that your interaction left you feeling upset, and we completely understand that this is not the experience you expected or deserved. Please know that your feedback is taken very seriously, as it highlights an important opportunity for us to improve. We have tried to reach out to you several times and would greatly appreciate the chance to personally address your concerns and make amends. We truly hope you will allow us the opportunity to restore your trust in our service and show you the warm, professional experience that SO/ Vienna is known for. Kind regards, Christian E. Klaus General Manager, SO/ Vienna

Restaurant has views which make you sit all night

ملاحظة Tripadvisor 5.0/5

ARJAV J تقييم TripAdvisor المعتمد

A new property on a very good location, its iconic restaurant Das Loft is a must visit, we stayed in a their suite room, room interiors were complete white, a different theme altogether, their SPA and wellness areas were fine. It is conveniently located within the city

Dear ARJAV J, Thank you for sharing your experience at SO/ Vienna. We are delighted to hear that you enjoyed the stunning views from Das LOFT, our suite’s distinctive interiors, and our SPA and wellness facilities. It is wonderful to know that our central location added to the convenience of your stay. We look forward to welcoming you back for another memorable visit. Warm regards, Christian E. Klaus General Manager SO/ Vienna

Clean, great location and amazing staff

ملاحظة Tripadvisor 5.0/5

Marissa H تقييم TripAdvisor المعتمد

Hotel was very clean, modern and comfortable. Hotel was also conveniently located. The staff was the shining star—very helpful and friendly. Shout out goes to the bell boy/door man Nenad Stanojevic for being so helpful and assisting us with one of our disabled guests.

Dear marissahI707AM, Thank you very much for sharing your kind feedback! We are thrilled to hear that you enjoyed our clean and modern hotel as well as the convenient location. It’s wonderful to know that Nenad made a positive impact during your stay, especially assisting your guest—he will be delighted to hear your praise. Our team takes great pride in providing attentive and friendly service, and your words mean a lot to us. We look forward to welcoming you back to SO/ Vienna soon! Warm regards, Christian E. Klaus General Manager, SO/ Vienna

بالاشتراك مع TripAdvisor

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جميع فنادقنا في فيينا

يبدأ السعر من، لليلة واحدة لشخص واحد في فئة الغرفة المعنية قريبة من السعر، باستثناء الخدمات الإضافية، باستثناء الإفطار. يتوافق مع أدنى سعر عام بما في ذلك جميع الضرائب (قد تُدفع بعض الضرائب عند الوصول إلى الفندق (على سبيل المثال، ضريبة المدينة) وفقًا للوائح المحلية.) الخاصة بمكان الإقامة المعني ، الموجود على الموقع https://all.accor.com/ في هذا اليوم، للإقامة لمدة ليلة واحدة في اليوم التالي 20 أيام. متغير حسب الفترة والتوافر. السعر مضمون فقط في وقت الحجز. تُدفع جميع الحجوزات (في الخارج) بعملة البلد الذي يقع فيه الفندق. يتم تأكيد المبلغ فقط عند الحجز بعملة البلد الذي يقع فيه الفندق. قد تتم الإشارة إلى تقدير التحويل بعملتك، لكنه ليس تعاقديًا. في وقت الدفع، قد يفرض عليك المصرف الذي تتعامل معه رسومًا مصرفية و/ أو رسوم صرف.