Mercure Hotel Tilburg Centrum

Mercure Hotel Tilburg Centrum 4 stars

Customer review rating (ALL Rating) 4.3/5 1,667 reviews

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Hotel extras

  • 7,535 sq. ft. (700 m2) wellness facility with a number of saunas and pools

  • Restaurant Taste! 12 Gault&Millau points

  • Efteling Partner Hotel

  • At the heart of the city center

  • Several Family Rooms

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Mercure Hotel Tilburg Centrum

Heuvel 37
5038 CP TILBURG
Netherlands

GPS:51.557116, 5.090865

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our accommodation(s)

Choose the room that meets your requirements from the room categories available. Opt for a Standard Room with a view over the Heuvelplein square or enjoy more space and luxury in one of our Privilege Rooms.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,667 reviews

TripAdvisor Rating  4.0/5  865 reviews

Comfy hotel but noise from outside is a problem

Customer review rating 3.5/5

Rory Business - Confirmed reviews ALL

Nice comfy hotel with a good breakfast. Spa area downsairs is very nice. However the noise from outside in the squatre can keep you awake at night. Light sleeprs like myself woujld be better off elsewhere

Dear Rory F., Thank you for taking the time to tell us about your experience at the Mercure Hotel Tilburg Centrum. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We know our location has his downsides being in the middle of the city centre with the clubs and bars that belong in that centre, we understand this can be difficult for light sleepers, our apologies. We do offer rooms as well on the other side of the hotel which are quieter, but do not have a view, they are looking at a parking lot. At request at the reception we often can switch to another quieter room. It is nice to hear that the hotel itself was up to your standard. That the spa area was experienced as very nice and the hotel was comfy with a nice breakfast. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Bram Rekveld Customerservice

Cold Water in shower but well located

Customer review rating 2.0/5

Vasiliki Business - Confirmed reviews ALL

The shower water was cold. The location was ideal.

Dear Vasiliki K., Thank you for taking the time to tell us about your experience at the Mercure Hotel Tilburg Centrum. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem with the cold water, this should not be a concern during your stay. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Bram Rekveld Customerservice

Customer review rating 2.5/5

Anonymous Business - Confirmed reviews ALL

Since my arrival the room hairdryer was not working and the staff didn't replace it till I left the hotel. The staff was unable to book me a taxi to the airport. And many moore

Dear Vladimir Z., Thank you for taking the time to tell us about your experience at the Mercure Hotel Tilburg Centrum. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We will make sure your comments about our staff unable or not willing to help in time with your hairdryer and the taxis will be held accountable and we will strive to improve it for the future. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Bram Rekveld Customerservice

Perfect location

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

Excellent experience, except key cards that kept failing so they had to be reactivated.

Dear Terje T., We very much appreciate your comments regarding your stay at the Mercure Hotel Tilburg Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services that includes our key cards and we hope to even better them in the future. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bram Rekveld Customerservice

Nice place

Customer review rating 5.0/5

Ralph H. Business - Confirmed reviews ALL

well located, clean, and with friendly staff

Dear Ralph h., We very much appreciate your comments regarding your stay at the Mercure Hotel Tilburg Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bram Rekveld Customerservice

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Other web-users rate our hotel

  • 767 reviews 9.1/10 Location
  • 1,021 reviews 6.8/10 Room
  • 923 reviews 8.5/10 Service
  • 10 reviews 8.3/10 WiFi
  • 540 reviews 7.8/10 Breakfast
  • 422 reviews 6.7/10 Cleanliness
  • 148 reviews 4.9/10 Amenities

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