Mercure Hotel Tilburg Centrum 4 stars

Customer review rating (ALL Rating) 4.3/5 1,361 reviews

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Mercure Hotel Tilburg Centrum - Image 1
Mercure Hotel Tilburg Centrum - Image 2
Mercure Hotel Tilburg Centrum - Image 3
Mercure Hotel Tilburg Centrum - Image 4
Heuvel 37, 5038 CP TILBURG, Netherlands

Description

Hotel extras

  • Swimming pool and infrared sauna for ultimate relaxation

  • GreenKey 'Gold' certified

  • Efteling Partner Hotel

  • Right in the middle of downtown

  • Several family rooms

Our accommodation(s)

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Hotel location

Mercure Hotel Tilburg Centrum

Heuvel 37
5038 CP TILBURG
Netherlands

GPS:51.557116, 5.090865

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
Near the property
  • Car park

Bar Mercure Hotel

Take the time to have a drink in our hotel's bar.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  1,361 reviews

TripAdvisor Rating  4.0/5  884 reviews

Loved every second.

Customer review rating 5.0/5

Paulette C. Business - Confirmed reviews ALL

Well located, great stay, fantastic breakfast experience - food and drinks were top quality. Bed was super comfortable and service was excellent.

Dear Paulette, Thank you for your wonderful review! We're thrilled to hear that you loved every moment of your stay with us. It’s great to know that you found our location convenient and enjoyed the fantastic breakfast, along with the top-quality food and drinks. We're also pleased that the comfortable bed and excellent service contributed to your overall experience. We look forward to welcoming you back for another exceptional stay! Kind regards, Ganna El Khatib, Customer Service

Pleasent Stay

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

Very well situated in the centre of Tilburg, staff very pleasant and not over-bearing, didn't find it noisy even though it was a busy return to college student week. Ate in restaurant and the food was very good. Cocktails/drinks were good too.

Dear Rhona, Thank you for sharing your experience with us. We're delighted to hear that you had a pleasant stay and enjoyed our central location in Tilburg. It's wonderful to know that our staff made a positive impression and that you found the atmosphere calm despite the busy week. We're also pleased that you enjoyed your dining experience and our selection of cocktails and drinks. We look forward to welcoming you back in the future. Kind regards, Ganna El Khatib, Customer Service

Value for money

Customer review rating 4.0/5

Scott B. Families - Confirmed reviews ALL

Positives - Staff very helpful and friendly, good location, great breakfast, good deal with Efteling tickets Negative - room needed refreshing/updating (marks on walls)

Dear Scott, Thank you for your valuable feedback. We’re delighted to hear that you found our staff helpful and friendly, enjoyed the location, and appreciated the breakfast and the deal with Efteling tickets. We regret to learn that the room's condition did not meet your expectations. We will certainly take your comments about the need for refreshing and updating the room into consideration as we work to improve our facilities. Thank you for bringing this to our attention. We hope to have the opportunity to provide you with an even better experience on your next visit. Kind regards, Ganna El Khatib, Customer Service

Everything I needed

Customer review rating 4.5/5

Jason J. Solo - Confirmed reviews ALL

My fourth stay at the hotel. Room was comfortable although a bit dark when I arrived and tried to unpack, and a bit hot. Comfortable bed, good bathroom, fridge, kettle and coffee machine were all useful. Decent breakfast.

Dear Jason, Thank you for sharing your feedback and for choosing to stay with us for the fourth time! We're glad to hear that you found the room comfortable and appreciated the amenities like the fridge, kettle, and coffee machine. It's also great to know that you enjoyed the bed and bathroom, as well as the breakfast. We apologize for the issues you encountered with the lighting, the air conditioning, and the limited selection of hot breakfast items. Your suggestions are very valuable, and we will look into improving the lighting in the rooms and ensuring the air conditioning is easier to use. We will also review our breakfast offerings to provide a wider variety of hot options. Thank you again for your feedback, and we hope to welcome you back for an even better experience next time. Kind regards, Ganna El Khatib, Customer Service

Well located, good breakfast, comfortable room.

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

The hotel is in the centre of Tilburg, a ten minute walk from the main railway station. The rooms are a good size and comfortable, but do not provide a great deal of storage space. The breakfast very good with a wide variety of options, including vegan and vegetarian.

Dear Dene, Thank you for sharing your feedback! We're glad you appreciated our central location, comfortable rooms, and the variety offered at breakfast, especially the vegan and vegetarian options. However, we apologize for the condition of the balcony. We will address this with our housekeeping team to ensure it’s cleaned thoroughly for future guests. We appreciate your input and hope to have the chance to welcome you back soon! Kind regards, Ganna El Khatib, Customer Service

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Other web-users rate our hotel

  • 986 reviews 9.1/10 Location
  • 1,243 reviews 6.6/10 Room
  • 910 reviews 8.3/10 Service
  • 23 reviews 7.4/10 WiFi
  • 638 reviews 4.9/10 Comfort
  • 608 reviews 8.2/10 Breakfast
  • 468 reviews 6.4/10 Cleanliness
  • 235 reviews 2.6/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.