Mercure Hotel Tilburg Centrum 4 stars

Customer review rating (ALL Rating) 4.3/5 2,150 reviews

Hotel extras

  • Efteling Partner Hotel

  • At the heart of the city center

  • Several Family Rooms

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Our accommodation(s)

Choose the room that meets your requirements from the room categories available. Opt for a Standard Room with a view over the Heuvelplein square or enjoy more space and luxury in one of our Privilege Rooms.

Hotel location

Mercure Hotel Tilburg Centrum

Heuvel 37
5038 CP TILBURG
Netherlands

GPS:51.557116, 5.090865

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Near the property
  • Car park

Bar Mercure Hotel

Take the time to have a drink in our hotel's bar.

Take advantage of our Flight + Hotel offers

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  2,150 reviews

TripAdvisor Rating  4.0/5  873 reviews

Basic but comfortable

TripAdvisor rating 3.0/5

arethebest TripAdvisor review

The hotel is well situated just off the scruffy main square and only a 10 minute walk from the rail station, the rooms are basic but comfortable not 4 star, pleasant staff, nice bar area. We didn't have any food however it looked nice

Location location location

Customer review rating 4.5/5

Geir Solo - Confirmed reviews ALL

If you want a stress free Roadburn, the Mercure is the place to be.

Dear Geir, Thanks for this review about your recent stay. A message of satisfaction from a recent guest is always a reward and incentive for our team members to continue with their efforts to uphold our high standards; we are very glad that you had a pleasant stay. Please accept our apologies for any delay you experienced during check-in, however, we appreciate that you have brought this matter to our attention and will be reviewing procedures with our team. We look forward to welcoming you back in the future. Best regards, Bram Rekveld, Customer Service

Flashing lights in room

Customer review rating 2.0/5

Anonymous Families - Confirmed reviews ALL

Room423 had flashing lights in the ceiling. We didn't know it was Kings night and was very loud with a baby

Dear Jason, Thank you for taking the time to share your review. We are sorry your room did not meet your expectations. Your satisfaction is important to us, and we regret to read that you experienced some disturbance. We encourage you to let us know this at the time; our team would be happy to move you to a quieter room, should one be available. Nevertheless, your feedback has been noted, and we will consider your suggestions for future improvements. We hope to welcome you back with an improved stay. Kind regards, Bram Rekveld, Customer Service

Decent, but overpriced hotel

Customer review rating 2.5/5

Aj Friends - Confirmed reviews ALL

The hotel is nice enough. Good breakfast, decent rooms, friendly staff. Nothing especially bad to note and also nothing spectacular. I've had a pleasant time staying here about 10 times for my yearly visit to a Tilburg festival. In this period, prices are always jacked up quite a bit from their regular rates, but still within reach. For next year however, the prices are getting ridiculous. I considered booking again, but the same room I stayed in this year is now close to 50% more expensive, so I probably won't return.

Dear Anders, Thank you for taking the time to review your stay. It is a pleasure to know that you have visited us on several occasions and we are glad to hear that you were pleased with our rooms. However, we are very sorry to learn that this time your experience did not quite meet your expectations. We regret that our prices for next year aren't exactly what you had been expecting. We do try to keep our rates as competitive as possible and appreciate your feedback on the matter. We will take this into consideration. Moreover, we understand your concern about the environment and are constantly working on ways to improve our sustainability efforts. Rest assured, we have taken on board your comments. Nevertheless, we are glad to hear that you enjoyed our tasty breakfast and we appreciate your kind words toward our team. We always strive to provide a comfortable and pleasant experience for our guests. We hope that you will allow us the opportunity to welcome you back in future. Kind regards, Bram Rekveld, Customer Service

Excellent location

Customer review rating 4.0/5

Rosemary Couples - Confirmed reviews ALL

Everything was very good except the view from our room that gave to the parking floors. We opted for the prestige room to have an even more comfortable stay but the view was disappointing, especially because we wouldn’t expect that in a prestige room.

Dear Roza-Maria, Thank you for taking the time to share your review. A message of satisfaction from a recent guest is always a reward and incentive for our team members to continue with their efforts to uphold our high standards. It's a pleasure to know that you found our location convenient. We have noted your comment about the view on the parking garage, however, we are so pleased you enjoyed your stay. It would be a pleasure to welcome you for another enjoyable stay. Best wishes, Bram Rekveld, Customer Service

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Other web-users rate our hotel

  • 1,054 reviews 9/10 Location
  • 1,391 reviews 6.4/10 Room
  • 1,128 reviews 8.2/10 Service
  • 16 reviews 5.7/10 WiFi
  • 718 reviews 8/10 Breakfast
  • 661 reviews 4.5/10 Comfort
  • 544 reviews 6.4/10 Cleanliness
  • 271 reviews 3.2/10 Value

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