Mercure Hotel & Residenz Frankfurt Messe 4 étoiles

Note Avis clients (Note ALL) 4.2/5 632 avis

Mercure Hotel & Residenz Frankfurt Messe - Image 1
Mercure Hotel & Residenz Frankfurt Messe - Image 2
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Description

Les plus de l'hôtel

  • Notre restaurant et notre grand salon de jardin vous invitent à la détente

  • Emplacement idéal pour la foire de Francfort et très bien desservi par les transports

  • Relax - Food Drinks & You - Notre concept d'hospitalité chaleureuse

  • 88 appartements avec kitchenette pour un séjour longue durée à Francfort

  • Parking couvert de 450 places (payant) pour un stationnement pratique sur place

Nos hébergements

Localisation de l'hôtel

Mercure Hotel & Residenz Frankfurt Messe

Voltastr. 29
60486 FRANKFURT AM MAIN
Allemagne

GPS:50.116781, 8.638955

Accès et transports

Services de l'hôtel

Arrivée à partir de - Départ jusqu'à

Sur place
  • Parking
  • Restaurant
  • Centre de remise en forme
  • Wifi
  • Air conditionné
  • Petit-déjeuner
  • Bar
  • Salles de réunion
  • Etablissement entièrement non-fumeurs
  • Service en chambre

RELAX FOOD DRINKS AND YOU

Savourez des spécialités régionales et des classiques internationaux dans le cadre cosmopolite de notre restaurant « twenty9 ». Idéal pour se détendre après le travail, le salon du jardin attenant est une véritable oasis de verdure.

Les avis de nos clients

Les avis de nos clients

Avis 100% authentiques de nos clients ayant séjourné à cette adresse

En savoir +

Note ALL  4.2/5  632 avis

Note TripAdvisor  3.5/5  866 avis

Bon séjour

Note Avis clients 5.0/5

Le F. C. Professionnel - Avis confirmés ALL

Bon séjour dans un très bon hôtel. Personnel sympathique et attentionné.

Dear Mr. L., Thank you for taking the time to review your stay at Mercure Hotel & Residenz Frankfurt Messe. We highly appreciate and value your feedback and consider it a highlight in our daily routine as hosts. On behalf of our staff and management, we are very pleased that you gave us the highest ratings in almost all categories. We will gladly pass along these top reviews and positive remarks on our services to the respective staff members and employees. Your satisfaction both validates our team’s dedicated daily efforts and highly motivates us to keep striving for excellent services in the future. We are very happy that you felt so comfortable with us and that you really enjoyed our amenities. My team and I are looking forward to welcoming you back as a guest hopefully soon. Best regards, Mathis Matlé General Manager

Séjour parfait !

Note Avis clients 4.5/5

Bénédicte D. F. Professionnel - Avis confirmés ALL

Je tiens à remercier particulièrement l'une des hôtesses à l'accueil, qui m'a accompagné si aimablement jusqu'au parking pour tenter de récupérer mon portable perdu, et découvert grâce à son propre appel à l'intérieur de ma voiture au moment même de mon départ !

Dear Ms. de F., On behalf of my entire team as well as on a personal note, I would like to thank you for your stellar review and the excellent rating. We truly appreciate positive feedback such as yours as it encourages us to stay committed to providing the best services possible for our guests. We are very pleased that you took the time and effort to confirm your positive experience with us by giving us solid ratings. Our guests deserve the best and we make every effort to meet your expectations. I will gladly pass on your loevely remarks on the colleagues. Positive feedback from our guests in response to our daily efforts to provide excellent services is both rewarding and highly encouraging. We really hope to be able to welcome you again as our guest. Best regards, Mathis Matlé General Manager

Bon séjour pendant déplacement professionnel

Note Avis clients 5.0/5

Ml D. Professionnel - Avis confirmés ALL

Early check-in possible avec ma carte membre Chambre propre. Hôtel au calme dans quartier plutôt résidentiel tout en étant à 15min à pieds du Franckfurt Messe (direct en tram, station à 100m)

Dear Ms. D., Thank you for staying with us at Mercure Hotel & Residenz Frankfurt Messe and for taking the time to review your visit. It was our pleasure to have you as our guest. We are very pleased that you enjoyed our services and your overall stay with us. As we are highly committed to providing quality services for our guests, we really do appreciate positive feedback such as yours. On behalf of my team, I would like to thank you for the highest marks in nearly all categories, and the positive remarks on the staff. We hope to see you soon again and that our services will ensure another rewarding and enjoyable visit with us. Best regards, Mathis Matlé General Manager

La suite 1516 un saunas!

Note TripAdvisor 2.0/5

rokiatout En couple - Avis TripAdvisor

Nous avons passé 8 jours dans cet hôtel au mois de juillet 2023. Il faisait extrêmement chaud dans la suite. Quand nous l’avons relevé, on nous a apporté 2 ventilateurs. Par ailleurs après le ménage, on était toujours obligé de réclamer du gel douche, du café, du thé…. Cependant le personnel de la réception est très aimable et disponible.

Dear rokiatout, I would like to offer my sincere apologies for the problems regarding the room temperature and the hopuse-keeping. Please rest assured that I have already looked into this and taken steps - and within my team I will make sure that negative experiences are a rare exception in the future. I feel very bad for the inconveniences you had to deal with - and at the same time I do appreciate your feedback, which is an important component toward long lasting and continuously improving quality services. Now I would like to ask you to give us another chance. I very much hope that on your next visit our services will leave you completely satisfied. We would be honored to welcome you back. Best regards, Mathis Matlé, General Manager

Excellence

Note Avis clients 4.5/5

S. En couple - Avis confirmés ALL

Globalement satisfait très agréable

Dear Mr. S., On behalf of my entire team as well as on a personal note, I would like to thank you for your stellar review and the excellent rating. We truly appreciate positive feedback such as yours as it encourages us to stay committed to providing the best services possible for our guests. We are very pleased that you took the time and effort to confirm your positive experience with us by giving us solid ratings. Our guests deserve the best and we make every effort to meet your expectations. I will gladly pass on your review to my team. Positive feedback from our guests in response to our daily efforts to provide excellent services is both rewarding and highly encouraging. We really hope to be able to welcome you again as our guest. Best regards, Mathis Matlé Assistant General Manager

En partenariat avec TripAdvisor

D'autres internautes évaluent notre hôtel

  • 248 avis 8.5/10 Site
  • 468 avis 6.1/10 Chambre
  • 342 avis 7.9/10 Service
  • 13 avis 5.6/10 Internet
  • 231 avis 8.1/10 Petit déjeuner
  • 194 avis 5.8/10 Propreté
  • 84 avis 4.5/10 Qualité/prix
  • 39 avis 8.1/10 Bar et Boissons

Dispensé par Trustyou

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