Novotel Frankfurt City 4 étoiles

Note Avis clients (Note ALL) 4.5/5 1 551 avis

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Novotel Frankfurt City - Image 1
Novotel Frankfurt City - Image 2
Novotel Frankfurt City - Image 3
Novotel Frankfurt City - Image 4
Lise-Meitner-Strasse 2, 60486 FRANKFURT AM MAIN, Allemagne

Description

Les plus de l'hôtel

  • Emplacement idéal à proximité du salon de Francfort et de la gare principale

  • Grandes chambres avec lit Novotel Live'N'Dream, téléviseur 55 pouces et WIFI

  • Salon, bar et restaurant NOVO² : communication et détente dans une atmosphère de salon

  • Adapté aux familles : Espace enfants, chambre Famille et bien plus encore

  • Salles de réunion pouvant accueillir jusqu'à 250 personnes

Nos hébergements

Réserver cet hôtel
Chambre 1

Localisation de l'hôtel

Novotel Frankfurt City

Lise-Meitner-Strasse 2
60486 FRANKFURT AM MAIN
Allemagne

GPS:50.115482, 8.642122

Téléphone
Fax +49 69 79303930

Accès et transports

Services de l'hôtel

Arrivée à partir de - Départ jusqu'à

Sur place
  • Parking
  • Animaux acceptés
  • Restaurant
  • Centre de remise en forme
  • Wifi
  • Air conditionné
  • Petit-déjeuner
  • Bar
  • Salles de réunion
  • Etablissement entièrement non-fumeurs
  • Service en chambre

NOVO² RESTAURANT

Notre restaurant climatisé vous propose des spécialités urbaines du monde entier. Par beau temps, notre terrasse est idéale pour savourer un bon repas et des boissons rafraîchissantes.

Les avis de nos clients

Les avis de nos clients

Avis 100% authentiques de nos clients ayant séjourné à cette adresse

En savoir +

Note ALL  4.5/5  1 551 avis

Note Avis clients 5.0/5

Marie C. B. En famille - Avis confirmés ALL

Dear Mrs B., Thank you very much for your wonderful feedback and for taking the time to share your experience with us. We are delighted to hear that you had such an enjoyable stay and that you appreciated many aspects of our hotel, from the welcoming lobby and comfortable rooms to the convenient parking facilities. It is especially rewarding to know that you enjoyed our varied breakfast selection and the quality of the products offered. We are also pleased that the housekeeping service, the flexibility of receiving multiple key cards, and the friendliness of our team contributed positively to your stay. Thank you as well for highlighting our convenient location with easy access from the motorway and close proximity to Festhalle Frankfurt. Feedback such as yours is a great motivation for our entire team. We truly appreciate your kind comments and look forward to welcoming you back to Novotel Frankfurt City on your next visit to Frankfurt. Kind regards, Lars Paschold Service Operations Manager

Note Avis clients 5.0/5

Veronique B. En famille - Avis confirmés ALL

Dear Veronique, Thank you very much for your wonderful feedback. We are delighted to hear that you enjoyed your stay with us and appreciated the spaciousness and cleanliness of your room. It is also a pleasure to know that our breakfast contributed positively to your experience. Your kind words are a great motivation for our entire team and encourage us to continue providing the high standards of comfort and service that our guests expect. Thank you again for taking the time to share your impressions. We look forward to welcoming you back to Novotel Frankfurt City in the future. Kind regards, Lars Paschold Service Operations Manager

Note Avis clients 5.0/5

Virginie A. En famille - Avis confirmés ALL

Dear Virginie, Thank you very much for your wonderful review and for taking the time to share your experience. We are delighted to hear that you enjoyed your stay with us and that our small welcome gestures made a positive impression from the moment you arrived. It is especially rewarding to know that you found our team welcoming and helpful, appreciated the cleanliness of the hotel, and enjoyed the variety offered at breakfast. Your kind words are a great encouragement for our entire team, as we work every day to create memorable experiences for our guests. We sincerely appreciate your feedback and hope to have the pleasure of welcoming you back to Novotel Frankfurt City in the near future. Kind regards, Lars Paschold Service Operations Manager

Note Avis clients 2.5/5

Philippe Y. En famille - Avis confirmés ALL

Dear Mr. Y., Thank you for taking the time to share your feedback. I am pleased to read that you appreciated our team, the spacious room, and our location. At the same time, I am very sorry to learn about the discomfort you experienced during your stay. I fully understand how concerning it must have been to wake up with bites on your legs. As your stay took place several weeks ago and we only became aware of your concern through this review, I would like to explain how we handle such situations. Please be assured that any suspicion of bed bugs is treated with the utmost seriousness. Bed bugs are not an indication of poor cleanliness or hygiene. They are typically introduced unintentionally through luggage, clothing, or other personal belongings while travelling. They are also notoriously difficult to detect during routine room cleaning, as they avoid light and tend to remain hidden until people are asleep. To minimise this risk, our housekeeping employees receive regular training in recognising potential signs of bed bugs, and our hotel undergoes regular inspections by professional pest control specialists. Most importantly, we strongly encourage guests to report any suspicion immediately to our reception team while they are still in-house. This allows us to react without delay, conduct a detailed inspection, and, where appropriate, remove the room from sale until the situation has been fully investigated and resolved. Our reception team is available around the clock and will always take such reports extremely seriously. Although we only became aware of your concern through this review, we have since carried out a thorough inspection of the room in question. I am pleased to report that no evidence of bed bugs or any other infestation was found. Nevertheless, I regret that this experience caused concern and negatively affected your stay. Thank you for bringing the matter to our attention and for sharing your feedback with us. Kind regards, Lars Paschold Service Operations Manager

Note Avis clients 4.0/5

Bruno M. En famille - Avis confirmés ALL

Dear Mr. M., Thank you very much for your kind review and for sharing your experience at Novotel Frankfurt City. We are delighted to hear that you received a warm welcome from our team and that you appreciated both our location and the convenient parking facilities. Our proximity to major motorway connections, shopping opportunities, and Frankfurt's key business and leisure destinations is something many guests value during their stay. Your positive feedback is greatly appreciated and serves as wonderful encouragement for our entire team. We would be pleased to welcome you back to Novotel Frankfurt City on your next visit to Frankfurt. Kind regards, Lars Paschold Service Operations Manager

D'autres internautes évaluent notre hôtel

  • 531 avis 8.4/10 Site
  • 778 avis 7.6/10 Chambre
  • 717 avis 9/10 Service
  • 17 avis 9.4/10 Internet
  • 433 avis 8.7/10 Petit déjeuner
  • 368 avis 8.1/10 Propreté

Dispensé par Trustyou

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