Novotel Den Haag City Centre Hotel 4 stars

Customer review rating (ALL Rating) 4.3/5 6,141 reviews

ALLSAFE approved hotel

Novotel Den Haag City Centre
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+ 18 Services

Hotel extras

  • Central location, great for business and leisure

  • An ALLSAFE NSF Euro Consultants S.A. certified hotel

  • Rooftop fitness for free, own parking upon availability

  • Modern and spacious rooms with sofa and minibar and family rooms

  • Wonderfull brasserie Gallery61

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Novotel Den Haag City Centre

Hofweg 5-7
2511 AA den haag

Fax: (+31)70/3562889

Check-in from 15h00

Check out up to 12h00


  • Den Haag Centraal:  Tram 2,3,4,6 SPUI

  • Den Haag Hollands Spoor:  Tram 1 CENTRUM

  • By plane

    AMSTERDAM SCHIPHOL At 40km / 25 miles

  • By plane

    ROTTERDAM At 25km / 15.63 miles

  • By boat

    HOEK VAN HOLLAND At 27km / 16.88 miles

  • By boat

    SCHEVENINGEN At 5km / 3.13 miles

  • By car

    CENTRUM At 1km / 0 miles

  • By train

    CENTRAAL STATION At 1km / 0.63 miles

  • By train

    HOLLANDS SPOOR At 1.5km / 0.94 miles

GPS:52.078383, 4.312146

Hotel services

Check-in from - Check out up to

In summary
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our accommodation(s)

The spacious rooms at the Novotel are furnished in a contemporary style with a flexible layout. They are enjoyable to stay in and will meet all your requirements. We treat your children as our VIP guests. Accommodation and breakfast are free of charge for two children up to 16 when sharing a room with their parents or grandparents.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 90

  • Maximum capacity: 84 people

Find out more

Our guest reviews for
Novotel Den Haag City Centre

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

6,141 reviews

TripAdvisor Rating 4.0/5

928 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Nicely refurbished rooms

Customer review rating 3.5/5

Anonymous Business - 28/11/2021 Confirmed reviews ALL

Pleasantly surprised by the modern touch of these newly refurbished rooms. The hotel is nicely situated as all of the shopping areas are just around the corner as well as all the dining facilities and touristic Venues. So nothing wrong there. I am just a bit surprised on how the internal communication is within the hotel staff: a few days before my arrival I am calling the front desk to confirm my reservation as well as my late arrival. Also - being a really bad sleeper- I ask if it is possible to have a quiet situated room and no connecting door! ( as this was eventhough put into my reservation, it has happened before that upon checking in, that room had been assigned to someone else). The front desk would again put this into my reservation but upon my check in , I was assigned a room with a connecting door and not really in a quiet area . Okay this time no problem as the hotel was not fully booked at all. I have experienced this in several Accord member hotels.

Well located hotel with excellent customer service

Customer review rating 5.0/5

Milena Couples - 22/11/2021 Confirmed reviews ALL

Very well situated hotel in the heart of the town, easy access to museums, restaurants and train station. The staff was very friendly, checked us early after our long flight. Room was spacious and very clean.

Clean and small but neat room

Customer review rating 4.0/5

Anonymous Business - 18/11/2021 Confirmed reviews ALL


Well located

Customer review rating 5.0/5

Nunnapat S. Business - 18/11/2021 Confirmed reviews ALL

The hotel is located in the central of the hauge. It is easy to shopping and walk around. The room is clean.The best breakfast.

good location but car park shock!!

Customer review rating 2.5/5

John S. Families - 15/11/2021 Confirmed reviews ALL

first surprise was learning that hybrid cars not allowed in hotel car park, had to use car park 10 minutes walk from hotel; this info should be on hotel website. room was ok but small for price - however the drain from shower was blocked so bathroom flooded. reported to staff at desk at 07:20 but didn't seem to be much coordination between day staff and afternoon staff so problem not solved by 16:00. desk staff didn't know anything about it and told us to try the shower again before they believed us, eventually moved us to another room. breakfasts very good - staff friendly


Customer review rating 4.5/5

Gary B. Families - 15/11/2021 Confirmed reviews ALL


Room next to noisy alley

Customer review rating 3.0/5

From A. Business - 08/11/2021 Confirmed reviews ALL

The room/shower/toilet was clean and the bed comfortable. Great size of television allowing one to watch TV without glasses on. I got to sleep pretty easily however on most nights (particularly Sunday, Wednesday and Thursday) there was a lot of noise from the alley way below. On those occasions I was woken after midnight on several occasions with shouting in the alley below. My colleague was also staying but with a room facing into the "passage" and did not have these issues. Personally I would stay again provided it was not a room facing the alley. The breakfast/food was great and the attached restaurant food also was good.

Thank you very much for your detailed feedback. I am sorry that you experienced a lot of noise. Our hotel is located in the heart of the city and because of this it is indeed possible that you hear noises from outside. Great that you enjoyed the food in our breakfast area and restaurant. Looking forward to welcome you back. Warm regards, Ingrid van Eijk

Beautiful clean hotel and perfectly located

Customer review rating 5.0/5

Elvira B. Solo - 08/11/2021 Confirmed reviews ALL

Is a great Hotel and is not the first time I stay here. Location is perfect, is very quiet and very clean.

Customer review rating 4.5/5

Nestor Families - 03/11/2021 Confirmed reviews ALL


Nice hotel, well located

Customer review rating 3.5/5

Anonymous Families - 31/10/2021 Confirmed reviews ALL

The location is perfect, very nice situated in the city centre. The room we had was located at the side of the passage. Therefore no fresh outside-air was coming in. The room was too warm. Also the passage is quite noisy.

Customer review rating 3.0/5

Femios Families - 27/10/2021 Confirmed reviews ALL

Lacks service. Online reservation for a crib. Approved, during stay had to ask 3 times for the crib

Reasonable stay.

Customer review rating 3.0/5

C.p Families - 23/10/2021 Confirmed reviews ALL

Hotel is on good location. Buffet breakfast was good. We stayed in a superior room. But it is smaller than we were expecting (as per web site photos) to stay with two kids. Room was very warm. We received a fan once when we informed to the FO staff. But it wasn't helpful. Room did not have any view. Some Restaurant and FO staff were less friendly. Restaurant dinner menu card had less choices and the portions was smaller (specially on the kids menu).

Dear C.P. Thank you very much for your detailed feedback. I am very sorry that your stay and the service did not meet your expectations. I will share your review with the team. You did not receive discount on the breakfast because this was included in the room price. Hopefully you had a good time, together with your family. If you visit The Hague again I hope to welcome you back. Kind regards, Ingrid van Eijk

Fantastic Place

TripAdvisor rating 5.0/5

Kerstin K Family - 31/08/2021 TripAdvisor review

We simply loved it. The staff was very friendly and helpful, the location is very central but the room was quiet. The room Lay-out with the Japanese bathroom doors was gorgeous. They even have a bicycle storage room.

Thankyou for your beautiful review. Great that you had such a good time! Hopefully we will see you again in our hotel. Kind regards, Acacia Novotel City Centre


TripAdvisor rating 5.0/5

margieindh Business - 19/07/2021 TripAdvisor review

times in the hotel in July. Excellent stay but... Suggestion: remove the sticker on the mini fridge that says: we offer you complementary bottle of water because neither during my first stay nor during my second stay there was a both of water in the fridge.

Trully family hotel!

TripAdvisor rating 5.0/5

dhikazeal 09/03/2020 TripAdvisor review

We booked an executive suite room with a request of bathtub for our daughter. We used online check-in facility that the hotel offer and it was fast and convenient (Thank you Ms./Mrs. Linda & Team for the surprise prepared in our room! Really like it!). Everything was prepared when we arrived at the hotel. The room was not like the other reviewers said: for us it was nice and quite even though the hotel still under renovation. The breakfast was not that too many variant, but it's totally fine for three of us.

Thank you very much for your wonderful review. I am very happy that you liked the surprise that was prepared for you and that you had a great time in our hotel! I hope to welcome you again sometimes! Kind regards, Ingrid van Eijk


TripAdvisor rating 5.0/5

claudel982 Couples - 22/01/2020 TripAdvisor review

Lovely hotel in center of Den Haag. Ideally located. Public transports and taxi stand in front of the hotel. Nice lobby and bar/restaurant. Rooms are well equipped and very quiet (heard they are under renovation, looking forward to seeing the new setting). Helpful and very friendly staff. (Very convinient, although pricey, private parking in case you travel by car)

Thank you very much for your kind words about our staff and hotel! Great that you had an excellent stay. I am happy to inform you that we already have some new rooms ready. Looking forward to welcome you again. Warm regards, Ingrid van Eijk

Very good city-centre hotel

TripAdvisor rating 4.0/5

Greenhillbeach Couples - 27/12/2019 TripAdvisor review

As the name of the hotel suggests, it's in the city centre. about a 10 min walk from the Central Station and almost next door to a great Albert Heyn supermarket. Trams stop almost outside the door. All the staff that we met were friendly & efficient. We had checked-in online and all necessary paperwork incl. the room pass was ready. Breakfast is excellent. We stayed 4 nights this time & have previously stayed here for 5 nights in August this year. I must name 2 members of staff in F&B, in particular - Maria at breakfast & Mac (or Max), who works various shifts. They are both the most friendliest people and helped make our stay so pleasant. We had a late flight from Amsterdam on Christmas Eve & as the hotel was fairly quiet, I requested and was given a 5pm check-out. This was most helpful and greatly appreciated. Altogether a great stay.

Great hotel in the city centre

TripAdvisor rating 5.0/5

ciuspyk Friends getaway - 25/12/2019 TripAdvisor review

We stayed there for 1 night. Really great for shopping and visiting the city center. The Christmas market is close by. Rooms are spacious and and breakfast excellent. The girls at the reception are very kind and helpful. We really enjoyed the weekend in den Haag.

Great location, very friendly and supportive team, tasty dishes at the hotel restaurant

TripAdvisor rating 5.0/5

InitZero Business - 25/11/2019 TripAdvisor review

The staff at this Novotel is really amazing. All issues in the room (for example non-working lamp) or any requests (for example iron with a board) are solved literally in one minute. They are also very helpful during the check in and check out processes. Also the restaurant team is very friendly and deal with any orders quickly (omelette for breakfast, food in the restaurant, drinks). The dishes are very tasty. Hotel is very well located in the city center of Den Haag, just one tram stop from the central station. Lots of shops and restaurants are nearby. I had a chance to stay in Vincent room, which was really large and it was really amazing - extra chair for reading and several hundreds of books (mainly in English and Dutch). I love the Nespresso machine too:) Finally, this hotel has pretty well equipped Fitness Room with a great view over Den Haag.


TripAdvisor rating 5.0/5

marinayiannikouri Business - 03/11/2019 TripAdvisor review

The location of the hotel was very central and convenient. The staff was very friendly and helpful as I had read in the hotel reviews, prior to my booking. The breakfast was nice too. The rooms are reasonably sized and clean.

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