Novotel Den Haag City Centre 4 stars

Customer review rating (ALL Rating) 4.4/5 2,300 reviews

Hotel extras

  • Modern and spacious rooms with airconditioning and tv with chromecast

  • An ALLSAFE NSF Euro Consultants S.A. certified hotel

  • Rooftop fitness for free, own parking upon availability, no hybride or electrical cars allowed

  • Family rooms with sofa bank (as extra bed )for max. 2 adults, 2 children up to 16 years old.

  • Wonderfull brasserie Gallery61

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Our accommodation(s)

The spacious rooms at the Novotel are furnished in a contemporary style with a flexible layout. They are enjoyable to stay in and will meet all your requirements. We treat your children as our VIP guests. Accommodation and breakfast are free of charge for two children up to 16 when sharing a room with their parents or grandparents.

Hotel location

Novotel Den Haag City Centre

Hofweg 5-7

GPS:52.078383, 4.312146

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Near the property
  • Car park


The chefs decorate their dishes with the finest flavours of local suppliers. And they rarely stay within the lines. At Gallery61, both the international dishes and the modern interior get an artsy twist.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  2,300 reviews

TripAdvisor Rating  4.0/5  961 reviews

Nice hotel in general, but with issues

Customer review rating 3.0/5

Paul Business - Confirmed reviews ALL

The hotel in general was like to be expected from a Novotel (I have stayed at quite a few Novotels). However, there was one big issue (reported to the front desk): the room was far too hot to sleep. Despite having the window open all night and removing the duvet from its cover (so sleeping under the cover only), the room was still too hot. Closing the window and setting the AC to max didn't help at all (actually to the contrary: the system did not switch to cooling mode). The front desk offered a room on a low floor, but despite it being slightly less hot, its location did not allow to open the window (because of noise), so I refused the room change as it wouldn't help. Apart from this, the amenities in the room were at a (too) bare minimum for a four-star hotel. There was not even soap to wash ones hands - one needed to use the shower gel at the wall in the shower.

Excellent location, friendly staff

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

Hotel located in the heart of the historical centre and close to the main shopping areas. Very friendly and helpful staff, comfortable room, good value for money.

The Novotel is well located for me.

Customer review rating 4.0/5

Max K. Business - Confirmed reviews ALL

I received a professional and effective care. The room is nice. It was silent. Thanks

Well located

Customer review rating 4.5/5

Agnes D. J. Families - Confirmed reviews ALL

It was wellblocated, so I could meet my friends in town

Grumpy rude bartender!

TripAdvisor rating 2.0/5

sandrasoloy TripAdvisor review

First impression was good - but the bartender (older grumpy guy) totally ruined our good experience of the hotel! Was veery rrude an treathining to close the bar (before midnight) if we were to have noise (approx. 50 people). The hotel was nice, very good location and good food. But strongly recommend to go other places for drinks or to have a little fun!

Thank you for taking the time to share your experience at our hotel. Great that you enjoyed your stay. Sorry that you were disappointed about the service of our bartender. We would like to explain why our bartender asked you not to be to loud. Unfortunately we received complaints, from other hotel-guests and from our neighbours in De Passage, regarding the noise level of your group. We are sorry that you experienced him as unfriendly. We will share your feedback with him so he can improve his service and the way he communicates. We hope you had a great time in The Hague and look forward to welcoming you back in the future. Kind regards, Ingrid van Eijk Guest Relations Tel: +31 70 203 9003 – M: H1180-GL@ACCOR.COM

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Other web-users rate our hotel

  • 1,381 reviews 9/10 Location
  • 1,573 reviews 6.5/10 Room
  • 1,297 reviews 8.8/10 Service
  • 24 reviews 8.3/10 WiFi
  • 1,016 reviews 8.5/10 Breakfast
  • 685 reviews 4.6/10 Comfort
  • 583 reviews 8.1/10 Cleanliness
  • 258 reviews 8.9/10 Vibe

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