Mercure Hotel Hamburg City 4 stars

Customer review rating (ALL Rating) 4.4/5 2,291 reviews

Mercure Hotel Hamburg City - Image 1
Mercure Hotel Hamburg City - Image 2
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Mercure Hotel Hamburg City - Image 4

Description

Hotel extras

  • Right across the street from the Harry Potter Theater

  • Spacious rooms (approx. 258-474 sq. ft.) in Superior, Privilege and Junior Suite categories.

  • Business and family hotel with ample parking and parking garage spaces.

  • New work meeting and event area with the latest lighting equipment for your creative events.

  • Central location near hotspots e.g. HafenCity, Landing Bridges, city center, theater and more!

Our accommodation(s)

Hotel location

Mercure Hotel Hamburg City

Amsinckstr. 53
20097 HAMBURG
Germany

GPS:53.545363, 10.0173

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

PIER - 1163

Moin and Ahoy in the PIER - 1163 Bistro. At dawn, when the port is resting, you can find the right mooring place. Hamburg tradition meets intl. classics, fresh-innovative-Hanseatic Hiss the sails.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  2,291 reviews

TripAdvisor Rating  4.0/5  1,068 reviews

Customer review rating 4.0/5

Tiia N. Business - Confirmed reviews ALL

A few allergy rooms without a carpet on the floor would be a good addition to hotel services.

Dear Tiia, Thank you for taking the time to share your feedback about your stay. We have forwarded your comment about allergy-friendly rooms to management. The hotels of the "Mercure" brand strive to offer you the best possible service during every stay. Your review is therefore of utmost importance to us. However, we are very pleased that you otherwise enjoyed your stay with us and hope to welcome you back again soon. Sincerely, Thomas Buch Duty-Manager

Customer review rating 4.5/5

Gian A. Z. Business - Confirmed reviews ALL

We have stayed here for business purposes for a second time within few months. The hotel is nice, rooms are clean and confortable, breakfast offering is large and inviting, all the staff is very friendly.

Dear Gian, Thank you very much for your positive review and for taking the time to write it. We have passed on your kind appreciation to all our staff. Positive feedback is always a great motivation! We are delighted to read that you were satisfied with our service. The entire City Team sends you their best wishes and looks forward to welcoming you back again soon. Sincerely, Thomas Buch Duty-Manager

Customer review rating 3.0/5

Kridsana L. Business - Confirmed reviews ALL

The hotel was acceptable overall, but the location was not very convenient as it is quite far from the train station. In addition, there was no complimentary drinking water provided in the room, which was a bit disappointing.

Customer review rating 4.5/5

Neville C. Families - Confirmed reviews ALL

Hotel located exactly where we needed it to be. The room was spacious and well kept and the facilities in the room and hotel were great. Other family members will be back here later in the year.

Dear Neville, Thank you so much for your positive review and for taking the time to write it. We are delighted to read that you and your family were satisfied with our location and our service. The entire City Team sends you their best wishes and looks forward to welcoming you back again soon. Sincerely, Thomas Buch Duty-Manager

Customer review rating 5.0/5

Kent M. Business - Confirmed reviews ALL

Nothing to complain

Dear Kent, Thank you for taking the time to share your very positive feedback about your stay. We are delighted that you enjoyed your time with us and hope to welcome you back again soon. Sincerely, Thomas Buch Duty-Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 963 reviews 8.3/10 Location
  • 1,450 reviews 7/10 Room
  • 1,384 reviews 8.4/10 Service
  • 21 reviews 7.9/10 WiFi
  • 995 reviews 8.5/10 Breakfast
  • 700 reviews 5.2/10 Comfort
  • 607 reviews 7.5/10 Cleanliness
  • 324 reviews 3.5/10 Value

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