Novotel Milano Linate Aeroporto 4 stars

Customer review rating (ALL Rating) 4.2/5 1,312 reviews

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Via Mecenate 121, 20138 MILANO, Italy

Description

Hotel extras

  • 4km from Linate airport, near the East Ring Road; 400 m from Milan Arena

  • Public transport: tram 27 (centre), bus 88 (Rogoredo station). Paid parking

  • Top Mediterranean cuisine with updated proposals; family and pet friendly

  • Large business center and garden for meetings and events; rich buffet

  • Breakfast with homemade products, summer swimming pool, fitness center

Our accommodation(s)

Hotel location

Novotel Milano Linate Aeroporto

Via Mecenate 121
20138 MILANO
Italy

GPS:45.447655, 9.256846

Telephone
Fax +39 02 5801 1086

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • Room service

N RESTAURANT

Our NRestaurant is on the ground floor overlooking the pool and park. Open from Monday to Friday 12.00 to 2.30 PM and 7.00 to 10.30 PM, Saturday and Sunday 7.00 to 10.30 PM.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,312 reviews

TripAdvisor Rating  3.7/5  2,253 reviews

Customer review rating 4.5/5

Penny R. Solo - Confirmed reviews ALL

Although my visit was short, I had a pleasant stay at Novotel. I found the room comfortable, the hotel pleasant, and most especially, the staff accommodating.

Dear Mr. R., Thank you so much for taking the time to share such a thoughtful review. We are delighted to know that, even though your stay was short, you enjoyed the comfort of your room, the atmosphere of our hotel, and especially the friendliness of our team. We truly appreciate your kind words about Nichi at the bar, our colleague at check-in, and Monica who assisted you during your very early departure. They will be thrilled to hear your feedback—thank you for mentioning them individually. At the same time, we are sorry to learn about the inconvenience caused by the pinball machine while you were waiting for your room. Your comment is very valuable and we will certainly review this point to ensure a more comfortable environment in the lobby. We are also grateful for your input regarding tea availability. While this is not currently part of our standard setup, we will share your suggestion with our management team for future consideration. Thank you again for your kind feedback and for helping us improve. We truly hope to have the pleasure of welcoming you back on your next visit to Milan. Kind regards, Alice Rodolico Guest Relation

Customer review rating 1.5/5

Piyusha S. Couples - Confirmed reviews ALL

Review Title: Disappointing Experience Short Message: My experience at Novotel was disappointing and did not meet the standards I expected. No additional water bottle, no glass or spoon provided in the room was provided, and when I requested a charger, it was only available at an extra cost. Additionally, although I booked for three days and checked out after two, there was no provision for refunding the unused night. Overall, the service and policies fell short of what I associate with the Novotel brand.

Dear Piyusha S., Thank you for taking the time to share your feedback regarding your recent stay at Novotel. We sincerely appreciate your insights, as they help us continue improving our services. I am truly sorry to hear that your experience did not fully meet your expectations. Your comments regarding the water bottles, in-room amenities, and the availability of a charger have been shared with our team to ensure we address these areas and provide clearer information to our guests in the future. Regarding the unused night of your booking, we understand your concern and I apologize for any inconvenience caused; our reservation policies are designed to be transparent, and we will look into ways to make them clearer. We value your loyalty and hope you might consider giving us another opportunity to provide a seamless experience that reflects the high standards of the Novotel brand. Kind regards, Alice Rodolico Guest Relation

Customer review rating 1.5/5

Fatima A. N. Families - Confirmed reviews ALL

Was not satisfied and won’t think to stay in for my next visits.

Dear Mrs. A. N., Thank you for taking the time to share your feedback with us. I’m very sorry to hear about the issues you encountered during your stay. The cleanliness concerns you mentioned — including the bathroom, fan, carpet, fridge and boiler — are far from the standards we aim to maintain. Thank you for sharing your impression: this is extremely helpful for us to address the situation thoroughly. Please rest assured that your comments have already been shared with our Housekeeping and Maintenance teams for immediate review and corrective action. We truly appreciate you bringing this to our attention so we can improve. I understand your disappointment, and I’m sorry that this experience has affected your confidence in staying with us again. If you reconsider in the future, I would be grateful for the opportunity to personally assist you and ensure a much more comfortable and pleasant stay. Thank you once again for helping us improve. Kind Regards, Alice Rodolico Guest Relation

Customer review rating 4.0/5

Joana C. Families - Confirmed reviews ALL

Weekend escape. Easy access to and from airport and to the city, generous breakfast

Customer review rating 2.0/5

Armando G. Z. Families - Confirmed reviews ALL

First day the heat and water temperature were cold room 818. The internet was not good. The person who check us in told me that only rooms in the lower level were family rooms when I asked for an upper floor (that was not true). Massimiliano in the evening shift helped us move to another room in the first floor (106). He was very patient listening to our complains and went above our expectations to resolve our situation. We checked out one day early and he processed the refund. Excellent customer service! Thank you Massimiliano!

Dear Mr. G., Thank you for taking the time to share your experience with us. We are truly sorry to hear about the issues you encountered upon arrival, including the internet connection, room temperature, and the incorrect information provided during check-in. This is certainly not the standard we aim to deliver. At the same time, we are very pleased that Massimiliano was able to assist you with such care and professionalism, helping you move to a more suitable room and managing the refund for your early departure. His dedication reflects the level of service we strive to offer every day. We sincerely appreciate your kind words about him, and we will be delighted to pass along your compliment. We hope to welcome you back in the future, so we may provide you with a fully positive experience from the very beginning. Warm regards, Alice Rodolico Guest Relations

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Other web-users rate our hotel

  • 817 reviews 8/10 Location
  • 1,262 reviews 5.4/10 Room
  • 1,253 reviews 7.7/10 Service
  • 61 reviews 4.2/10 WiFi
  • 523 reviews 4.6/10 Cleanliness
  • 462 reviews 6.6/10 Food
  • 456 reviews 7.9/10 Breakfast
  • 348 reviews 4.8/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.