Novotel Milano Linate Aeroporto 4 stars

Customer review rating (ALL Rating) 4.2/5 1,391 reviews

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Via Mecenate 121, 20138 MILANO, Italy

Description

Hotel extras

  • 4km from Linate airport, near the East Ring Road; 400 m from Milan Arena

  • Public transport: tram 27 (centre), bus 88 (Rogoredo station). Paid parking

  • Top Mediterranean cuisine with updated proposals; family and pet friendly

  • Large business center and garden for meetings and events; rich buffet

  • Breakfast with homemade products, summer swimming pool, fitness center

Our accommodation(s)

Hotel location

Novotel Milano Linate Aeroporto

Via Mecenate 121
20138 MILANO
Italy

GPS:45.447655, 9.256846

Telephone
Fax +39 02 5801 1086

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

N RESTAURANT

Our NRestaurant is on the ground floor overlooking the pool and park. Open from Monday to Friday 12.00 to 2.30 PM and 7.00 to 10.30 PM, Saturday and Sunday 7.00 to 10.30 PM.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,391 reviews

Customer review rating 4.0/5

Evgeniy Z. Friends - Confirmed reviews ALL

Very good breakfast. Comfortable bed. Good cleaning.

Customer review rating 1.5/5

Katelynn L. Friends - Confirmed reviews ALL

Overall we were disappointed with the quality of our hotel room. There were a number of elements of the room that were either fully broken or poorly repaired. The shelf in the shower had obviously been broken off, the toilet paper holder was loose and slanted like it was ready to fall off, and some of the outlets just did not work. The desk lamp had wire rigged on the outside of it to try to repair it, but it could not be moved into a useable position. With the size of the bed and the couch folded out for space for three people to sleep in the room, there was absolutely no space to move around or open up suitcases. The building's stairwell was visibly very run down, as the carpeting on every single step between the first and ground floor was ripped through to the concrete underneath. The first night we were in our room we noticed what looked like a blood stain already on the bed sheets. The Wi-Fi was extremely slow. The room did not feel worth the price we paid for it. On the positive side, the staff was helpful and the dinner buffet offerings were nice.

Dear Mrs. L., Thank you for taking the time to share your detailed feedback regarding your recent stay at our hotel. We are truly sorry to hear that the quality of your room did not meet your expectations. Please accept our sincerest apologies for the issues you experienced, including the damaged furnishings, non-functional outlets, limited space, and cleanliness concerns. We take all such reports very seriously, and our maintenance and housekeeping teams have been informed to address the areas you highlighted immediately. We are glad to hear that you appreciated the helpfulness of our staff and the variety of our dinner buffet, and we hope these aspects helped make your stay somewhat more enjoyable. We sincerely hope to welcome you back in the future, providing a stay that is comfortable and fully meets your expectations. Warm regards, Alice Rodolico Guest Relations Team

Customer review rating 5.0/5

Kaoruko F. Solo - Confirmed reviews ALL

I booked this hotel for an overnight transit, but I was pleasantly surprised by how convenient it was. I was able to visit the Duomo quickly by tram, as the stop is right across the street. I also learned that the Winter Olympics were starting, which made my stay even more memorable and made me want to come back for a proper visit next time. Thanks again for the hospitality. See you soon :)

Dear Mrs. Kaoruko, Thank you so much for your wonderful review! We are thrilled to hear that our hotel provided a convenient base for your overnight transit and that you enjoyed visiting the Duomo di Milano so easily via the tram just across the street. It’s also exciting to know that your stay coincided with the start of the Winter Olympics, adding a special touch to your experience! We can’t wait to welcome you back for a longer visit so you can fully enjoy everything our city has to offer. Warm regards, Alice Rodolico Guest Relations Team

Customer review rating 3.5/5

Michael S. Couples - Confirmed reviews ALL

We were there for the Olympics. The hotel was extremely convenient for the Santa Juliette Arena, and all the ice hockey games. Rooms were clean and big enough for us to use fairly comfortably. However, we prepaid for the breakfast buffet, and while it was on our reservation, it never made it to the restaurants list. We had to remind them every day we were there and even talk to the manager on duty at the hotel he saw our payment, but they still couldn’t get it right on the restaurants end. Minor inconvenience but annoying nonetheless. The breakfast buffet was good though it had the exact same thing every day. However, the buffet ended a little early during the week and the restaurant closed between breakfast and dinner. The bar did not open until 4 PM as well. The Barr‘s selection was also pretty limited. This was very shortsighted on the hotel’s part with the Olympics in town. They should’ve expanded all the hours for the bar and restaurant. The dinner buffet was also decent. It was certainly edible and we were not displeased. The dinner buffet did change some items on a daily basis. Our bartender, Nishi Was awesome! He stayed open late and took excellent care of everyone there. He is great at his job and great at customer service.

Customer review rating 1.0/5

Marie H. Friends - Confirmed reviews ALL

Horrible. The staff was rude and unhelpful.

Dear Marie H., Thank you for taking the time to share your experience. We are truly sorry to read your comments regarding our staff. Courtesy and helpfulness are fundamental standards for us, and it is very disappointing to learn that you felt our team was rude and unhelpful. This is not the level of service we strive to provide. Please accept our sincere apologies. Your feedback will be shared with the team and management so that we can address this matter internally and ensure immediate improvements. We genuinely hope you will consider giving us another opportunity in the future to provide the respectful and attentive service you deserve. Kind regards, Alice Rodolico Guest Relations

Other web-users rate our hotel

  • 874 reviews 8.1/10 Location
  • 1,321 reviews 5.7/10 Room
  • 1,285 reviews 7.9/10 Service
  • 60 reviews 3.2/10 WiFi
  • 544 reviews 4.9/10 Cleanliness
  • 469 reviews 8.2/10 Breakfast
  • 368 reviews 4.5/10 Value
  • 167 reviews 5.9/10 Pool

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