Novotel Rotterdam Brainpark

Novotel Rotterdam Brainpark 4 stars

Customer review rating (ALL Rating) 4.2/5 1,778 reviews

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Hotel extras

  • An ALLSAFE NSF Euro Consultants certified hotel.

  • Easily accessible by car and public transport. Just 10 minutes by metro to the city centre.

  • 2 Children up to 16 years can stay & have breakfast for free* and Cheap parking.

  • Close to Kralingse Bos, Maritiem Museum, Plaswijckpark and Diergaarde Blijdorp

  • Please be ware that we are a cashless hotel. We do not accept any cash payments.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Novotel Rotterdam Brainpark

K.P. Van Der Mandelelaan 150
3062 MB ROTTERDAM
Netherlands

  • BUSLINE:  83/87/88/89/140 Hess

  • HES:  HES

  • KRALINGSE ZOOM:  A / B / C KRALINGSE ZOOM

  • METRO:  A / B / C KRALINGSE ZOOM

  • By plane

    ROTTERDAM AIRPORT At 8km / 4 miles

  • By train

    CENTRAL STATION At 6km / 3 miles

GPS:51.915489, 4.52958

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

RESTAURANT NJOY

Dine however you want, whenever you want. Enjoy simple, tasty, healthy and balanced cuisine at any time. Take a moment to relax in the restaurant, on the sunny terrace, or even in your room.

Our accommodation(s)

The spacious rooms at the Novotel are furnished in a contemporary style with a flexible layout. They are enjoyable to stay in and will meet all your requirements. We treat your children as our VIP guests. Accommodation and breakfast are free of charge for two children up to 16 years of age when sharing a room with their parents or grandparents.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,778 reviews

TripAdvisor Rating  4.0/5  1,339 reviews

Terrible Hotel

TripAdvisor rating 1.0/5

I2815NFkhalida TripAdvisor review

a very bad hotel. The staff has no respect especially the Indian lady in reception, they took the sofa blanket from my room without any promotion, I do not advise anyone to stay in this hotel, defiantly I will not come again.

Dear Khalida, Thank you for taking the time to share your feedback. We are very sorry to hear that you felt our service fell below the standards expected of us. Please accept our sincere apologies, we can assure you that your comments will be shared with our team for review. We hope to welcome you back for a return visit. Best regards, Shehnaaz Sheikkariem, Supervisor Front office

BAD STAY

Customer review rating 0.5/5

Khalid A. B. Families - Confirmed reviews ALL

VERY BAD STAFF

Dear Khalid Al, Thank you for taking the time to review your stay. We are very sorry to hear that you felt our service fell below the standards expected of us. Please accept our sincere apologies, we can assure you that your comments will be shared with our team for review. We hope you will come and stay with us again. Best wishes, Shehnaaz Sheikkariem, Supervisor Front office

Good experience

Customer review rating 4.0/5

Edrig Families - Confirmed reviews ALL

good experience, the room was good for a family of 4, 2 points less for cleaning, they need to improve the cleanliness of the rooms, for a short trip it's great.

Dear Guest, Thank you for commenting on your stay. I was pleased to read that you had a good stay stay. It is nice to know that you found our hotel a comfortable place to stay and appreciated our high standards. We do regret to hear that your room cleanliness was not entirely to your liking. Do not hesitate to contact the reception in such case so we can take the appropriate action. We hope to have the pleasure of seeing you in the near future. Many thanks, Shehnaaz Sheikkariem, Supervisor Front office

Good stay

Customer review rating 4.0/5

Griselda Families - Confirmed reviews ALL

Waa good but I left cloths item but up to know I didn't Receive no word for u with .y lost items

Dear Griselda, We really appreciate your feedback. It is rewarding to know you were satisfied with your stay. We would love to hear any suggestions that you may have on how we may have made your visit a perfect one. It would be a pleasure to welcome you again. Best regards, Shehnaaz Sheikkariem, Supervisor Front office

Customer review rating 3.0/5

Anonymous Business - Confirmed reviews ALL

Stay in this hotel frequently. This time the stay and room was of lesser quality. There was a distinct smell in the hallway close to the elevators. The room was make for 4 people (while reservation was for single occupancy, not all towels were there, nor toilet paper. Hope next time the rooms are better prepared.

Dear Guest, Thank you for taking the time to review your stay. We are very sorry that you were not satisfied with our hotel. Could you please tell us what you found unsatisfactory so that we can make the necessary improvements? We hope that you will allow us the opportunity to welcome you back in future. Best regards, Shehnaaz Sheikkariem, Supervisor Front office

In partnership with TripAdvisor

Other web-users rate our hotel

  • 523 reviews 7.9/10 Location
  • 1,102 reviews 6.1/10 Room
  • 968 reviews 8.3/10 Service
  • 29 reviews 8.3/10 WiFi
  • 567 reviews 8/10 Breakfast
  • 488 reviews 4.8/10 Cleanliness
  • 200 reviews 3.9/10 Amenities
  • 195 reviews 4/10 Vibe

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