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Novotel Rotterdam Brainpark Hotel 4 stars

Customer review rating 4.3/5 10,108 reviews

ALLSAFE approved hotel

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Novotel Rotterdam Brainpark
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+ 12 Services

Hotel extras

  • An ALLSAFE NSF Euro Consultants certified hotel.

  • Easily accessible by car and public transport. Just 10 minutes by metro to the city centre.

  • 2 Children up to 16 years can stay & have breakfast for free* and Cheap parking.

  • Close to Kralingse Bos, Maritiem Museum, Plaswijckpark and Diergaarde Blijdorp

  • Please be ware that we are a cashless hotel. We do not accept any cash payments.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking Paying
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
  • Laundry
  • Gift shop/newspaper shop
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Boat excursions
  • Other sports activities
Business services
  • 10 Meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

Novotel Rotterdam Brainpark

K.P. Van Der Mandelelaan 150
3062 MB rotterdam
netherlands

Tel: +31102532532

Fax: (+31)10/2532571

Check-in from 14h00

Check out up to 12h00

  • BUSLINE :  83/87/88/89/140 Hess

  • HES :  HES

  • KRALINGSE ZOOM :  A / B / C KRALINGSE ZOOM

  • METRO :  A / B / C KRALINGSE ZOOM

  • By plane

    ROTTERDAM AIRPORT At 8km / 4 miles

  • By train

    CENTRAL STATION At 6km / 3 miles

GPS :51.915489, 4.52958

Our accommodation(s)

The spacious rooms at the Novotel are furnished in a contemporary style with a flexible layout. They are enjoyable to stay in and will meet all your requirements. We treat your children as our VIP guests. Accommodation and breakfast are free of charge for two children up to 16 years of age when sharing a room with their parents or grandparents.

Our restaurants and bars

RESTAURANT NJOY

Type of cuisine: International

Dine however you want, whenever you want. Enjoy simple, tasty, healthy and balanced cuisine at any time. Take a moment to relax in the restaurant, on the sunny terrace, or even in your room.

  • Monday -
  • Tuesday -
  • Wednesday -
  • Thursday -
  • Friday -
  • Saturday -
  • Sunday -

BAR URBN

Musical entertainment on request.

Non contractual photo

  • Monday -
  • Tuesday -
  • Wednesday -
  • Thursday -
  • Friday -
  • Saturday -
  • Sunday -

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 10

  • Maximum size: 565

  • Maximum capacity: 160 people

  • Maximum banquet capacity: 80 people

Find out more

Our guest reviews for
Novotel Rotterdam Brainpark

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

10,108 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,276 reviews

not memorable

Customer review rating 3.0/5

Friedrich Z. Solo - 30/07/2021 Confirmed reviews ALL

you plaster the whole hotel with signs that face masks are mandatory but non of your staff wears a face masks and claims that it is not required any more. ? Dress code of your staff is weird and not uniform. Breakfast disappointing only choice is a boiled egg or fried egg, scrambled or omelet not possible. bread choice very limited. overall, I was not impressed and am used to a higher quality in this Novotel in Rotterdam.!

Acceptable stay

Customer review rating 3.0/5

Elvis Families - 26/07/2021 Confirmed reviews ALL

Location was great for our purpose of visiting several cities in the Netherlands and to travle to Brugge in Belgium.

Customer review rating 4.0/5

C. Families - 23/07/2021 Confirmed reviews ALL

I booked 2 rooms, but I was kind of disappointed that those two were not next to each other (aa we travelled as a family with children). Besides, in one room was extremelly cold and the heating did not work. Maybe I did not turned it on right, but it was already very cold inside when we checked in.

Great citytrip

Customer review rating 5.0/5

Mmichele Families - 21/07/2021 Confirmed reviews ALL

We stay at this hotel regularly since 2011 and it’s always a great pleasure. The + is the buffet breakfast (10/10) and it’s very close to the kralingse zoom P+R where you can take the metro to the city center. The year, 2 - : :-( the new fee for parking. at least, make it free for the ALL members. :-( as ALL members, we usually get a welcome drink. But nothing this year. No drinks coupons at the reception no bottle of fresh water in the room.

Excellent service

Customer review rating 5.0/5

Hans Business - 18/07/2021 Confirmed reviews ALL

From check in until check out everything was arranged staff very helpful this is how yiu run a hotel well done thanks for having me

Very comfortable, relaxing, friendly stay.

Customer review rating 5.0/5

L.m. Families - 12/07/2021 Confirmed reviews ALL

Your staff are fabulous, helpful and friendly and made my stay perfect. Especially as I had to travel with my very elderly retriever. The restaurant food was good and the staff there also really great. The bed is the most comfortable I have ever slept in. The proximity to town is good, just a little walk to the metro. I will return. Thank you.

Very good stay

Customer review rating 5.0/5

Aylin R. A. Families - 06/07/2021 Confirmed reviews ALL

I‘ve been there over the weekend and I loved it. It‘s very clean and the employee‘s are so friendly and helpful. The breakfast was delicious, but a little bit expensive. All in all the hotel is great and I only can recommend it. :)

Dear Mrs A., Wow... What a great review we have received from you. Thank you very much! We very much appreciate your comments regarding your stay at the Novotel Rotterdam Brainpark. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. With warm regards, Sabine Schippers Supervisor Front Office

Super

Customer review rating 4.0/5

Guillermo Families - 05/07/2021 Confirmed reviews ALL

Relaxed

Beste meneer M., Wij stellen uw opmerkingen over uw verblijf in Novotel Rotterdam Brainpark erg op prijs. Het is altijd prettig om positieve reacties te mogen ontvangen. Uw opmerkingen zullen wij overbrengen aan ons team. Wij zijn ervan overtuigd, dat uw reactie ons personeel zal stimuleren om voortdurend te blijven streven naar een hoge kwaliteit van onze dienstverlening. Hartelijk dank voor ook uw feedback met een kritische nooit wat betreft het ontbijt. Ik zal uw feedback punten doorsturen naar onze F&B manager zodat hij dit met zijn team kan bespreken. Nogmaals bedankt voor het delen van uw ervaringen en wij hopen u in de nabije toekomst nogmaals bij ons te mogen verwelkomen. Met vriendelijke groet, Sabine Schippers Supervisor Front Office
Customer review rating 3.0/5

Anonymous Business - 04/07/2021 Confirmed reviews ALL

Correct, No option to open The Windows, so too cold if air-conditioned , and poor ventilation with A/C switched off.

Well loacated.Friendly staff

Customer review rating 4.5/5

Hugo F. Business - 26/06/2021 Confirmed reviews ALL

Best part was without doubt the super friendly staff.

Well located and comfortable room

Customer review rating 4.5/5

Alejandra J. F. Business - 24/06/2021 Confirmed reviews ALL

3employees were very kind. Clean places, nice room

Good stay

Customer review rating 5.0/5

Ayhan R. Business - 17/06/2021 Confirmed reviews ALL

Good personnel from reception and restaurant.

J2L

TripAdvisor rating 5.0/5

Jean-Luc L Business - 05/10/2020 TripAdvisor review

Perfect! Very nice team at reception, restaurant and for breakfast Improvements and embellishment will soon be necessary. Rooms became older. Otherwise, everything is fine. Particular welcome to Platinum members

good hotel in a good location

TripAdvisor rating 4.0/5

781willi Business - 04/07/2020 TripAdvisor review

very good hotel in a very good location. rooms are very nice and very spaceful. bathroom clean and nice. bed very large and confortable. the breakfast because of the corona virus limited but still enough selection. big parking place next to the hotel.

My favourite hotel in Rotterdam

TripAdvisor rating 5.0/5

ibelenkov Business - 11/01/2020 TripAdvisor review

My favourite hotel in Rotterdam. Very good rooms, very good and pleasant personal, good fitness room and beautiful breakfast. They have they own free and very big parking. I will come back to you again.

Comfortable and great view from above

TripAdvisor rating 5.0/5

Humaira L Business - 24/11/2019 TripAdvisor review

This hotel is great when you are visiting for Erasmus university and even the Centre of Rotterdam. My only major issue was my room was not cleaned, towels, paper cups not replaced - it was irritating to step into an untidy room after a long day of hard work. also, for a 4-star, I would expect earbuds in the bathroom as well.

Confortable and clean

TripAdvisor rating 4.0/5

medbenarous Family - 14/11/2019 TripAdvisor review

The bed is confortable , the room is clean,the required equipments are available ,nice staff, free parking is very interesting, near To metro station and it takes 20min To be in the city center.good view on the city.

Business Stay

TripAdvisor rating 4.0/5

Camper542666 Business - 28/10/2019 TripAdvisor review

I was there for a work trip. During check-in, there was only one person at the reception and there was a group of 15 people checking-in at the same time. I had to wait a long time before they all went before me. A second person at the reception would have been nice. I realized that I have booked a single bed, by mistake. I came back to the reception and asked to change the room, the person on the reception said he is not able to dot it for some reason and I can ask his colleague in the morning. But I wasn't gonna unpack and pack again so I just kept the room. However, on a more positive note, amazing breakfast and big rooms and good bathroom.

Not so good as expected, but overall OK.

TripAdvisor rating 3.0/5

Cristian D Family - 08/09/2019 TripAdvisor review

Previously I stayed at Novotel Eindhoven and, unfortunelly, Brainpark is lower. Quality of service staff reception is not constantly good. In the same day you can encounter different front desk staff ranging from good to almost hilarious.Needs refurbishement in terms of room quality(i.e. carpet).

Stay with my family

TripAdvisor rating 3.0/5

Sally W Family - 02/09/2019 TripAdvisor review

Mildew spots on the bathtub, I never found in other hotels which I stayed within 20 years. It is unbelievable it happened in 4 stars hotel of Novotel, even I stay in Ibis Munich, a 3 stars hotel which is clean enough. I hope you can clean it and avoid this happen in the future. Others are fine with us. On the other hand, I assume we are a member of Accorplus, so I queue in Priority line, there is no guest in this queue, and one guest in normal check in line, however, after your staff finished to help the guest in normal line, but she didn't come to priority to help me, and continue to serve the normal line guest. I wonder if it is only one line, then you no need to separate priority or normal guest.

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