Novotel Rotterdam Brainpark 4 stars

Customer review rating (ALL Rating) 4.5/5 1,666 reviews

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Description

Hotel extras

  • All 210 hotelrooms are renovated in 2023.

  • Easily accessible by car and public transport. Just 10 minutes by metro to the city centre.

  • 2 Children up to 16 years can stay & have breakfast for free* and Cheap parking.

  • Close to Rotterdam AHOY, Maritiem Museum, Plaswijckpark and Diergaarde Blijdorp

  • Please be ware that we are a cashless hotel. We do not accept any cash payments.

Our accommodation(s)

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Room 1

Hotel location

Novotel Rotterdam Brainpark

K.P. Van Der Mandelelaan 150
3062 MB ROTTERDAM
Netherlands

GPS:51.915489, 4.52958

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

RESTAURANT THE BRIDGE

Dine however you want, whenever you want. Enjoy simple, tasty, healthy and balanced cuisine at any time. Take a moment to relax in the restaurant, on the sunny terrace, or even in your room.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  1,666 reviews

Customer review rating 5.0/5

Clemence D. Families - Confirmed reviews ALL

Dear Clemence, Thank you for your positive feedback. We’re grateful for your kind words about your recent stay. It’s rewarding to know our spacious rooms and convenient location met your family’s needs. Our breakfast offerings and attentive team always aim to create memorable experiences for our guests. It would be our pleasure to have you return on another occasion. Best wishes, Twan Trapman, Front Office Supervisor

Customer review rating 4.5/5

Geoffrey M. Business - Confirmed reviews ALL

Dear Geoffrey, Thank you for sharing such a valuable review. We’re thrilled you found both comfort and convenience during your business stay. Your praise for our breakfast and welcoming team members means much to us. We’ve shared your compliments with the front desk staff. Still, we regret the coffee service confusion and appreciate your perspective on sustainability practices. Our team remains committed to addressing such opportunities while maintaining high service standards. Being steps from public transport, we trust our location served as an efficient base for your Rotterdam activities. Thank you again. We look forward to welcoming you back soon. Kind regards, Twan Trapman, Front Office Supervisor

Customer review rating 2.0/5

Adil N. Families - Confirmed reviews ALL

Dear Adil, Thank you for taking the time to share your feedback. We sincerely apologize that your family stay fell short of expectations due to disturbances in your room. Our team takes great care to maintain peaceful environments, particularly for families, and we regret this rare occurrence impacted your rest. While our rooms feature soundproofing measures and quiet room recommendations upon request, we acknowledge there was an unusual disruption during your visit. Our maintenance team has been alerted to investigate potential infrastructure factors thoroughly. We hope to welcome you back in the future. Best regards, Twan Trapman, Front Office Supervisor

Customer review rating 4.5/5

Jonathan N. Families - Confirmed reviews ALL

Dear Jonathan, Thank you for reviewing your visit to our hotel. It’s fantastic you found our accommodations clean and well-maintained during your family stay. We regret any shortfall in bathroom amenities and have noted your observation. Our staff is always ready to assist with extra requests during stays. Thank you for highlighting the reliable shower pressure and fridge, we know these elements matter for a hassle-free visit. We hope to be able to welcome you again in the future. Best regards, Elodie van der Waal, Front Office Supervisor

Customer review rating 3.0/5

Sheikha T. Couples - Confirmed reviews ALL

Dear Sheikha, Thank you for taking the time to share your thoughts with us. We are pleased to know our secure parking facility met your needs during your stay with us. However, we sincerely regret some aspects of your experience fell short of expectations. Our team strives to address concerns promptly and will review our protocols to ensure better follow-through. Freshness in accommodations remains a priority with our daily housekeeping service, and we encourage guests to contact reception immediately for urgent matters. Nonetheless, we appreciate your mention of our tranquil surroundings and convenient transport links to Rotterdam’s vibrant center. The Kralingse Zoom station’s proximity helps guests balance urban exploration with peaceful retreats. We hope to welcome you back for an improved experience in the future. Best wishes, Elodie van der Waal, Front Office Supervisor

Other web-users rate our hotel

  • 859 reviews 8.1/10 Location
  • 1,642 reviews 7.3/10 Room
  • 1,106 reviews 8.5/10 Service
  • 15 reviews 7.4/10 WiFi
  • 768 reviews 8.1/10 Breakfast
  • 652 reviews 7.5/10 Cleanliness
  • 264 reviews 8.6/10 Vibe
  • 39 reviews 3.2/10 Wellness Area

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