Novotel Rotterdam Brainpark 4 stars

Customer review rating (ALL Rating) 4.3/5 1,588 reviews

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Novotel Rotterdam Brainpark - Image 1
Novotel Rotterdam Brainpark - Image 2
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K.P. Van Der Mandelelaan 150, 3062 MB ROTTERDAM, Netherlands

Description

Hotel extras

  • All 210 hotelrooms are renovated in 2023.

  • Easily accessible by car and public transport. Just 10 minutes by metro to the city centre.

  • 2 Children up to 16 years can stay & have breakfast for free* and Cheap parking.

  • Close to Rotterdam AHOY, Maritiem Museum, Plaswijckpark and Diergaarde Blijdorp

  • Please be ware that we are a cashless hotel. We do not accept any cash payments.

Our accommodation(s)

Hotel location

Novotel Rotterdam Brainpark

K.P. Van Der Mandelelaan 150
3062 MB ROTTERDAM
Netherlands

GPS:51.915489, 4.52958

Telephone
Fax +31 10 253 2571

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Restaurant The Bridge

Dine however you want, whenever you want. Enjoy simple, tasty, healthy and balanced cuisine at any time. Take a moment to relax in the restaurant, on the sunny terrace, or even in your room.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,588 reviews

TripAdvisor Rating  4.0/5  1,392 reviews

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

As usual staying at Novotel Brainpark was simply WONDERFUL. I do feel like HOME! The staff is always welcoming! And I was surprised by such attention to detail with a decorated room for my b-day, which just so happened to be during my stay.

Dear Mr. d., Thank you for such a positive review. We are thrilled to hear your stay with us was akin to being at home and that our team's warm reception contributed greatly to this feeling. It warms our hearts to know that the thoughtful gesture of a decorated room added a touch of joy to your birthday celebration. Ensuring our guests feel celebrated on their special days is a part of the hospitality we pride ourselves on. Receiving such compliments from a returning valued gold member gives us great satisfaction. We look forward to seeing you again the next time. Yours sincerely, Ryan Lala, Front Office Manager

No desk in the brain park hotel rooms

Customer review rating 1.5/5

Anonymous Business - Confirmed reviews ALL

This is a business hotel in a so called brain park next to a university. There is no desk to work on in a standard or superior room. To get a desk you need an "executive" room. This is totally riduclous for a business hotel. If I had known I would never have booked it. So I am telling you so you don't make the same mistake as me. Cheaper hotels have desks --> avoid this Novotel if you need to work in the evenings.

Dear Guest, Thank you for taking the time to share your feedback. We regret to hear that certain aspects of your stay did not meet your expectations. Our aim is to provide a comfortable and convenient environment for all our guests, and we apologize if we fell short in this regard during your visit. We understand that having a suitable workspace is essential for our business travelers, and we're sorry for any inconvenience caused by the absence of a desk in our standard and superior rooms. We appreciate you bringing this to our attention and would like to clarify that all our rooms are indeed equipped with a work desk, with additional executive room features for those needing more space or amenities. Furthermore, we value your input on our sustainability initiatives and would like to note that we have several initiatives that we implement, like the use of 'Made blue' water. An accumulation of several initiatives have a positive impact, but we understand that there is always room for more improvement. Our team is always on hand to assist with any concerns or needs that may arise during your stay, and we are disheartened to learn that we did not fully deliver on this promise. Please accept our apologies for any oversight in service or comfort that you experienced. We hope that you will return in the future for a more enjoyable stay. Kindest regards, Ryan Lala, Front Office Manager

If you need a desk book somewhere else

TripAdvisor rating 2.0/5

Usually C TripAdvisor review

This is a business hotel in a so called brain park next to a university. There is no desk to work on in a standard or superior room. To get a desk you need an "executive" room. This is totally riduclous for a business hotel. If I had known I would never have booked it. So I am telling you so you don't make the same mistake as me. Cheaper hotels have desks --> avoid this Novotel if you need to work in the evenings.

Dear Professor, Thank you for taking the time to share your feedback. We are sorry to hear about your dissatisfaction regarding the work amenities in our standard rooms. The table in the standard room is not ideal to work on for prolonged time. Our executive and long stay rooms only offer a full desk for those who require a dedicated workspace. We understand how important a comfortable and functional working area is for our business travelers. Your public feedback helps to inform guests who may not be aware or do not have access to more detailed information. Furthermore, we strive to offer competitive rates and amenities that cater to the needs of all our guests, whether they are staying for business or leisure. We regret that this aspect of your stay did not meet your expectations. Your personal email was well received and do not hesitate to contact us if we can offer assistance. We hope that you will return in the future for a more enjoyable stay. Kindest regards, Ryan Lala, Front Office Manager

Good value for money

Customer review rating 3.5/5

Peter F. B. Families - Confirmed reviews ALL

Decent size room with good facilities - could have done with daily room cleaning

Dear Peter, Thank you for taking the time to share your review. We are pleased that you found good value for money and appreciated the decent size of your room along with the facilities provided. Our aim is to offer comfortable and well-equipped accommodations, so it's rewarding to know that these aspects met your expectations. However, we regret to hear that the daily room servicing did not align with our standards of cleanliness and guest satisfaction. Although our housekeeping team strives to maintain impeccable standards, it seems we missed the mark during your stay. We deeply apologize for any inconvenience this caused, and we are reviewing your feedback to ensure that every guest receives the attentive service they deserve. Finally, we are glad that you recognized our commitment to providing good facilities. We take pride in our contemporary styled rooms with a flexible layout, and individual controlled air-conditioning, ensuring a comfortable environment for our guests throughout their stay. We hope we will have the opportunity to see you again in the future. Best regards, Ryan Lala, Front Office Manager

well located for Erasmus Univ

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

Friendly, Efficient, Environmentally conscious

Dear Guest, Thank you for taking the time to share your review. It is a pleasure to know that you had an enjoyable stay and appreciated our quality service. We do however, regret that you weren't fully satisfied with your room, we have taken good note of your comments. We appreciate your kind words towards our team members. We are looking forward to welcoming you again. All the best! Romy Front Office Supervisor

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Other web-users rate our hotel

  • 798 reviews 7.6/10 Location
  • 1,817 reviews 7.1/10 Room
  • 1,136 reviews 8.3/10 Service
  • 25 reviews 8.8/10 WiFi
  • 823 reviews 8.3/10 Breakfast
  • 670 reviews 7.5/10 Cleanliness
  • 346 reviews 8.5/10 Vibe
  • 33 reviews 1.8/10 Wellness Area

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.