Mercure Strasbourg Centre Hotel 4 stars

Customer review rating (ALL Rating) 4.0/5 1,077 reviews

Mercure Strasbourg Centre Hotel - Image 1
Mercure Strasbourg Centre Hotel - Image 2
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Mercure Strasbourg Centre Hotel - Image 4

Description

Hotel extras

  • City-center location, close to the cathedral and the Petite France district

  • Breakfast on the 7th floor, exceptional view

  • Undercover private car park (charges apply)

  • Certified ALLSAFE

  • Close to Sofitel for bar and restaurant

Our accommodation(s)

Hotel location

Mercure Strasbourg Centre Hotel

25 rue Thomann
67000 STRASBOURG
France

GPS:48.584833, 7.7452

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • Room service

3 breakfasts

Start your day on the top floor of the hotel where the breakfast area has a splendid panoramic view over Strasbourg. Enjoy our local specialties or, if you prefer, have breakfast in peace in your room, available until noon.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  1,077 reviews

TripAdvisor Rating  4.0/5  1,054 reviews

Great location

Customer review rating 4.0/5

Maria H. Couples - Confirmed reviews ALL

Old hotel in a good location.

Poor stay and not at the level of the cost

Customer review rating 1.0/5

Gabriele Business - Confirmed reviews ALL

When I arrived in the hotel there was a bad smell toilet in the lobby ( and this happened on other days too). Room that would need a refurbishing with dirty carpet. Hair dryer broken that were rattling when used. Asked to the desk assistant to have it changed but nothing happened (And this happened on Thursday morning). Impossible to make the check out the evening before. Given all the details for the express check out ( CC already given at the beginning of the stay). When leaving I have been stopped saying that I had to pay. I was very disappointed because what was the aim of the express check out then? To waste time the evening before and the morning of the check out? Next time in Strasburg I will go for a different hotel for sure.

Customer review rating 3.0/5

Ryszard Business - Confirmed reviews ALL

air conditioning was not working, no place for a chair in front of the table - a bed instead nice service good place

Dear Ryszard S., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Strasbourg Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Michèle Schaeffer Directrice

Good service at reasonable price

Customer review rating 4.5/5

Mariusz Business - Confirmed reviews ALL

Cozy room, very good breakfast, very good location.

Dear Mariusz G., We very much appreciate your comments regarding your stay at the Hôtel Mercure Strasbourg Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michèle Schaeffer Directrice

Lovely Hotel in Strasbourg!

TripAdvisor rating 5.0/5

karenlA2172BM TripAdvisor review

The staff at this Mercure was very friendly and very helpful on this business trip. Wissal was so helpful to me and spoke perfect English. The hotel is centrally located in the city center but on a quiet street. My room was spacious and clean, it was also very quiet. I would stay here again.

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Other web-users rate our hotel

  • 416 reviews 8.9/10 Location
  • 568 reviews 5.4/10 Room
  • 501 reviews 8.1/10 Service
  • 23 reviews 2.2/10 WiFi
  • 251 reviews 7.7/10 Breakfast
  • 221 reviews 3.5/10 Cleanliness
  • 163 reviews 1.8/10 Vibe
  • 127 reviews 3.5/10 Amenities

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