ibis Marseille Provence Airport 3 stars

Customer review rating (ALL Rating) 4.3/5 1,576 reviews

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ibis Marseille Provence Airport - Image 1
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CS 40016, 13729 Marignane, 13729 MARIGNANE, France

Description

Hotel extras

  • Labellisé Clé verte

  • At airport: Shuttle hotel-airport / airport-hotel available 4:30am to midnight

  • Restaurant from 11.30am to 11pm

  • Outdoor swimming pool

  • Private car park available

Our accommodation(s)

Hotel location

ibis Marseille Provence Airport

CS 40016, 13729 Marignane
13729 MARIGNANE
France

GPS:43.445904, 5.226112

Telephone
Fax +33 4 42 89 93 13

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

Fireho Marseille

Fireho Marseille is an industrial-style restaurant that will delight your taste buds. Near Marseille Provence Airport, discover the original decor, open kitchen and delicious wood-fired grilled dishes.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  1,576 reviews

TripAdvisor Rating  3.8/5  1,159 reviews

Customer review rating 1.5/5

Emese K. Business - Confirmed reviews ALL

I booked this hotel for one precise reason: because they offered airport transfer, I even checked on their site that transfers start at 4:30 AM. My flight was at 5:45, so I thought it's perfect, I rather pay a bit more for a hotel, but at least I don't need to deal with taxis or walk kilometers at 4:30 in the morning. Turns out, the transfer -otherwise 2 minutes long journey- is in every half an hour, and if there are more than 8 people needs it, then everyone else gets left behind. The transfer doesn't do two rounds... Their website doesn't say that the transfer needs to be booked in advance or that it only goes in every half an hour. As there was a French group of 8, and I was alone, it didn't come as a surprise that I was left out from the transfer van. So I had to run with my suitcases, to make it in time to the airport...it's a 1-kilometer walk, but neither I did particularly plan to go running in high heeled boots at that time of the day, with backpack and suitcases, nor I wanted to spend 15 Euros extra and wait 10 minutes for a taxi. The receptionist was also negligent and a bit rude, he didn't even think twice, to find a solution for my problem. So this incident ruined the whole experience for me, as a Platinum Accor Hotels member, I was expecting a bit less inhumane treatment. I will never book in that hotel again.

Customer review rating 3.5/5

Gregory S. Couples - Confirmed reviews ALL

A very clean and satisfactory place to stay, minutes from the airport. Walking distance.

Hello, Thank you for your feedback following your stay with us. We are pleased that you found our hotel very clean and conveniently located just minutes from the airport. We understand your confusion regarding the two Ibis hotels nearby. Please note that the difference between them is indicated by the mention “Budget” for the Ibis Budget, which explains the distinction in services and offerings. We appreciate your suggestion to make this clearer on the website and will share it with our management team. Regarding the supplies in the room, we apologize for the inconvenience caused. While our housekeeping team normally ensures that all essentials are provided, the absence of face towels is part of an ecological initiative to reduce water and energy consumption. We understand that having to come to the front desk for basic items such as towels or toilet paper is not ideal, and your comments will help us improve our protocols to make these necessities more easily available. We hope to have the opportunity to welcome you again and provide a smoother and more seamless experience. Bakaleel SILVA Responsable Hébergement Hôtel Ibis Marseille Aéroport Provence Découvrez également notre salle de séminaire pour vos événements professionnels !

Customer review rating 5.0/5

Rene A. Solo - Confirmed reviews ALL

reception staff efficient and friendly bar service very good

Hello, Thank you very much for taking the time to share your experience following your stay with us. We are delighted to hear that you enjoyed the efficiency and friendliness of our reception team, as well as the quality of our bar service. Your kind words are a great encouragement for our teams and motivate us to continue providing the best possible service. We would be very pleased to welcome you back to our hotel in the near future. Bakaleel SILVA Responsable Communication Hôtel Ibis Marseille Aéroport Provence Découvrez également notre salle de séminaire pour vos événements professionnels !

Customer review rating 5.0/5

Paul S. Solo - Confirmed reviews ALL

Really good hotel

Hello Mr. S. Thank you so much for your excellent review! We’re delighted that you enjoyed your stay and appreciated our hotel. We hope to welcome you back again soon! Bakaleel SILVA Accommodation Manager Ibis Marseille Provence Airport Discover our seminar room for your professional events!

Customer review rating 5.0/5

Emmanuel M. Business - Confirmed reviews ALL

Personnel adorable.

Monsieur M., Nous vous remercions chaleureusement pour votre excellente note et votre commentaire, suite à votre séjour parmi nous au sein de notre hôtel. Nous sommes ravis de lire que vous avez apprécié la gentillesse et la disponibilité de notre personnel. Votre satisfaction est notre plus belle récompense ! Au plaisir de vous accueillir de nouveau très bientôt à l’ibis Marseille Provence Aéroport. Bien cordialement, Bakaleel SILVA Responsable Communication Hôtel Ibis Marseille Aéroport Provence Découvrez également notre salle de séminaire pour vos événements professionnels !

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.