Novotel Birmingham Centre 4 stars

Customer review rating (ALL Rating) 4.2/5 1,312 reviews

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Novotel Birmingham Centre - Image 1
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Novotel Birmingham Centre - Image 4
70 Broad street, B1 2HT BIRMINGHAM, United Kingdom

Description

Hotel extras

  • On-site leisure facilities, including children playing corner and a fiteness room.

  • 10 dedicated meeting rooms accommodating up to 300 guests

  • Central location, with plenty of nearby transport links and new Metro Tram Line.

  • Gourmet Bar offers a choice of international cuisine

  • Within 800-metres of Birmingham New Street station and 7 min. walk to Arena, 3 min to ICC

Our accommodation(s)

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Hotel location

Novotel Birmingham Centre

70 Broad street
B1 2HT BIRMINGHAM
United Kingdom

GPS:52.476406, -1.912898

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Gourmet Bar Birmingham

Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting.Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,312 reviews

TripAdvisor Rating  4.0/5  2,334 reviews

Certificate of excellence 2024

Poor and disappointing visit

TripAdvisor rating 2.0/5

Roving19582961004 TripAdvisor review

My colleague and I spent one night at the hotel. We were immediately taken aback by the out dated, tired and dirty appearance of the room. We noticed that the main window of the room did not close properly and so there was an evident draught. We also found that the hair dryer provided by the hotel did not work. Thankfully I bought my own however the plug sockets within the room kept tripping while using the hair dryer and so I had to sleep with wet hair in a draughty room. In terms of customer service the check in process was lengthy, the check in system was not working properly and despite arriving after 6.30pm our room was not ready. We paid an additional £13.50 each or breakfast which were informed was a discounted price from £18. Upon check out the receptionist was polite however when given this feedback on our stay was not able to provide any kind of compensation. We felt the breakfast was extremely over priced for the amount we ate. For such a large chain of hotels I would expect better customer care and a certain standard of room. I will not be returning to a Novotel hotel in the future.

Great location and wonderful hotel.

Customer review rating 5.0/5

Finbarr O. Solo - Confirmed reviews ALL

First time staying in this particular Novotel and was very pleased. Very friendly welcome and I was upgraded to an executive suite which was a welcome surprise. As always the room was spotlessly clean and very comfortable bed.

Dear FINBARR O., Thank you for your wonderful review! We’re thrilled to hear that you enjoyed your stay at our Novotel and that our team provided you with a friendly welcome. It’s fantastic to know you appreciated the upgrade to an executive suite and found your room to be spotlessly clean and comfortable. Your kind words motivate us to continue delivering exceptional service, and we look forward to welcoming you back for another great experience in the future! Best regards, George Fratiloiu Front Office Manager

Afternoon tea

TripAdvisor rating 4.0/5

Rachel K TripAdvisor review

Had a lovely afternoon tea with my mom. The sandwiches and cakes were delicious and I was delighted that, even though I am coeliac, my food was really tasty. Juliette was a really good host to us both. Her role was taken halfway through by Marina who treated me and my mom just as well. There were a couple of minor issues which were dealt with by Juliette and Marina which did not make our experience any less enjoyable. The hotel lounge looks lovely. It was nice that we were acknowledged by the barman as we were leaving. I definitely recommend afternoon tea at The Novohotel

Dear Rachel, Thank you for sharing such a wonderful review of your afternoon tea experience with us. We’re thrilled to hear that you and your mom enjoyed the delicious sandwiches and cakes, and we're especially pleased that our gluten-free options met your expectations. It's fantastic that both Juliette and Marina made you feel so welcome and took care of any minor issues, ensuring your experience remained enjoyable. We're glad the hotel lounge ambiance added to your visit, and it's great to know that our barman gave you a warm farewell. We appreciate your recommendation and look forward to welcoming you back for another delightful afternoon tea soon! Kind regards, George Fratiloiu Front Office Manager

Beautiful afternoon tea and great service

TripAdvisor rating 5.0/5

E3634VBjob TripAdvisor review

We visited the Novotel for an afternoon tea. The service from Julett was really attentive. She explained everything to us, but also gave us space to enjoy our delicious treats. The decor was also lovely and made it an enjoyable environment too. I would definitely recommend.

Dear Jo B, Thank you for your wonderful review! We're delighted to hear that you enjoyed your afternoon tea experience at Novotel. It's great to know that Jullet provided attentive service while giving you the space to relax and enjoy your delicious treats. We're also pleased that you appreciated the decor and atmosphere. We truly appreciate your recommendation and look forward to welcoming you back for another lovely visit! Best regards, George Fratiloiu Front Office Manager

Birmingham Review Course in Cardiothoracic Surgery

TripAdvisor rating 5.0/5

Lorraine R TripAdvisor review

Helpful and professional staff and excellent support throughout the lead up to our meeting and during our stay. Staff were very informative to delegates and faculty members booking in and reminded them of the meeting bus timetable displayed at the reception desk without prompting

Dear Lorraine, Thank you for your fantastic feedback regarding your recent experience during the Birmingham Review Course in Cardiothoracic Surgery. We're delighted to hear that our team provided helpful and professional support, both leading up to and during your meeting. It’s great to know that our staff were informative and proactive, ensuring delegates and faculty members had everything they needed, including the bus timetable reminders. We truly appreciate your kind words and hope to welcome you back for future events. Best regards, George Fratiloiu Front Office Manager

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Other web-users rate our hotel

  • 1,210 reviews 8.7/10 Location
  • 1,695 reviews 6.2/10 Room
  • 1,641 reviews 9.1/10 Service
  • 16 reviews 7.5/10 WiFi
  • 678 reviews 6.8/10 Cleanliness
  • 611 reviews 8.8/10 Breakfast
  • 496 reviews 6/10 Vibe
  • 334 reviews 5.4/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.