Novotel Birmingham Centre 4 stars

Customer review rating (ALL Rating) 4.1/5 858 reviews

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Novotel Birmingham Centre - Image 1
Novotel Birmingham Centre - Image 2
Novotel Birmingham Centre - Image 3
Novotel Birmingham Centre - Image 4
70 Broad street, B1 2HT BIRMINGHAM, United Kingdom

Description

Hotel extras

  • On-site leisure facilities, including children playing corner and a fiteness room.

  • 10 dedicated meeting rooms accommodating up to 300 guests

  • Central location, with plenty of nearby transport links and new Metro Tram Line.

  • Gourmet Bar offers a choice of international cuisine

  • Within 800-metres of Birmingham New Street station and 7 min. walk to Arena, 3 min to ICC

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Superior Room with 1 double bed and a sofa bed

Photo out of - Superior Room with 1 double bed and a sofa bed

Enjoy modern decor and ergonomic comfort: Queen bed, en suite bath or shower, sofa bed , flexible work area, LED 55' TV and Free Wifi access. Hair dryer, iron, laptop safe, minibar, tea/coffee, Nespresso coffee machine, bathrobe, slippers and amenities a

Max. number of persons
3
Area
From 24 m² / 258 sq ft

Bedding

King size bed(s) x1

Double sofa bed(s) x1

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet

Tv Facilities

  • Web TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Iron
  • Shoe polisher
  • Soundproof doors
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air cooling system

Working Area

  • Business Desk
  • 3 pers. max
  • 24 m² / 258 sq ft
  • Bedding 1 x King size bed(s) and 1 x Double sofa bed(s)
See availabilities

An experience combining relaxation and focus. Our executive room treats you like a VIP: Free WI-FI, Nespresso coffee machine, luxury bathrobe, slippers and amenities and bottled water. Max 2 adults

Max. number of persons
3

Bedding

King size bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Nespresso machine
  • Free in Room Mineral Water
  • Complementary in room coffee or tea

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV
  • TV with on-screen billing info
  • Web TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Iron
  • Shoe polisher
  • Soundproof doors
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air cooling system

Working Area

  • Business Desk
See availabilities

Accessible Room with 1 Queen size bed. Free WIFI, safe, coffee & tea making facilities and walk in shower. Alarm cords, bathroom grab rail and audible and visual or vibrating fire alarms on request.

Max. number of persons
2
Area
From 24 m² / 258 sq ft
Accessibility
Accessible room

Bedding

Queen size bed(s) x1

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet

Tv Facilities

  • Web TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Iron
  • Shoe polisher
  • Soundproof doors
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air cooling system

Working Area

  • Business Desk
See availabilities

Hotel location

Novotel Birmingham Centre

70 Broad street
B1 2HT BIRMINGHAM
United Kingdom

GPS:52.476406, -1.912898

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 148 rooms
  • 4 rooms for people with reduced mobility
  • 10 connecting rooms
  • 148 non-smoking rooms
  • 6 floors

Languages spoken at the hotel

  • English
  • Spanish
  • French
  • Polish
  • Portuguese

Reduced mobility Facilities

100% Non Smoking Property

Elevator to all floor

Laundry / Valet Services

  • Dry cleaning / Ironing
  • Dry cleaning / Ironing Additional charge

Lounge

  • Waiting area or lounge

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line Additional charge

Desk equipment available

  • Umbrellas Additional charge

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Luggage storage

  • Luggage storage

Pets

Pets allowed

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Room service Additional charge
  • Express Additional charge

Business

8 Meeting rooms

Family

Services for children

  • Play area

Well-being

IN BALANCE by Novotel

  • On site
  • Sauna room
  • On site
  • Indoor parking
  • Private
  • 50 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 1.8 m / 5.91 ft

  • Parking pricing: 20.95 € 18 GBP Per day
  • Parking for a week

Services & equipment

  • Stairs

Security

  • Well-lit parking
  • Sprinkler
  • Parking equipped with lights

Accessibility

  • Accessible parking

Gourmet Bar Birmingham

Photo out of - Gourmet Bar Birmingham

Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting.Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

Cooking style
International
Capacity
130
Accessibility
Accessible service
B1 2HT Birmingham, United Kingdom
Telephone +44 121 643 2000
Menu PDF

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Non Smoking Area
  • Reservation recommended
  • Thematic parties and animation

Payment

  • Credit card

Accommodate food

  • Children menu

Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting.Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

Absorb the lively atmosphere at Novotel. In stylish surroundings, choose from an array of beers, wines and cocktails served by our fun and friendly staff. Our buzzing bar offers the perfect place to enjoy an evenings entertainment or relax and unwind.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  858 reviews

Customer review rating 5.0/5

Holly W. Business - Confirmed reviews ALL

Dear Holly W., Thank you for taking the time to share your positive experience at Novotel Birmingham Centre. We are delighted to hear that our staff, especially Jose and his team, made your stay enjoyable and that you appreciated the variety and quality of the food provided during your work conference. Your kind words will certainly motivate our team to continue delivering excellent service. Kind regards George Fratiloiu Front Office Manager Novotel Birmingham Centre

Customer review rating 5.0/5

Andrew W. Solo - Confirmed reviews ALL

Dear Andrew W., Thank you for taking the time to share your positive feedback regarding your stay with us. We are delighted to hear that we met your expectations and that you consistently enjoy your experiences at Novotel. Your satisfaction is our priority, and we look forward to welcoming you back on your next visit. Kind regards George Fratiloiu Front Office Manager Novotel Birmingham Centre

Customer review rating 4.5/5

Daniel F. Families - Confirmed reviews ALL

Dear Daniel F., Thank you for your kind feedback regarding your recent stay at Novotel Birmingham Centre. We are delighted to hear that you found our location convenient and enjoyed the friendly service provided by our staff. It is also wonderful to know that our facilities met your expectations. We hope to welcome you back for another enjoyable stay in the future. Kind regards George Fratiloiu Front Office Manager Novotel Birmingham Centre

Customer review rating 4.0/5

Glynne S. Couples - Confirmed reviews ALL

Dear Glynne S., Thank you for taking the time to share your experience at Novotel Birmingham Centre. We are pleased to hear that you found our location convenient and enjoyed the comfort of your room. Your feedback regarding the lavatory setup and breakfast quality is appreciated, and we will take it into consideration as we continually strive to enhance our guests' experiences. Kind regards George Fratiloiu Front Office Manager Novotel Birmingham Centre

Customer review rating 4.0/5

Aytan O. Families - Confirmed reviews ALL

Dear Aytan O., Thank you for sharing your feedback regarding your recent stay at Novotel Birmingham Centre. We are pleased to hear that you found our location convenient and that you enjoyed your overall experience at the hotel. However, I regret to learn about your disappointment concerning the EV charging facilities. We strive to provide accurate information, and your comments will be taken into consideration as we review our offerings. Kind regards George Front Office Manager Novotel Birmingham Centre

Dear Gavin T., Thank you for taking the time to share your feedback regarding your recent stay with us. I regret to learn that your experience did not meet your expectations, particularly concerning the condition of your room. We take such comments seriously and aim to provide a comfortable environment for our guests. Your observations will be shared with our housekeeping team to ensure necessary improvements are addressed. Kind regards George Fratiloiu Front Office Manager Novotel Birmingham Centre

Customer review rating 4.0/5

Carl J. Couples - Confirmed reviews ALL

Nice hotel, lovely staff. Nice room. Comfy bed. The room had no working aircon though, and you could not have the windows open all the time, due to the noise outside.

Dear Carl J., Thank you for your positive feedback regarding your recent stay at Novotel Birmingham Centre. We are pleased to hear that you appreciated our location and the friendliness of our staff. However, I regret to learn about the issue with the air conditioning in your room. Your comments are valuable to us, and we will take them into consideration as we continually strive to enhance our guest experience. Kind regards George Fratiloiu Front Office Manager Novotel Birmingham Centre

Customer review rating 3.0/5

M K. Families - Confirmed reviews ALL

Staff excellent. One room had item of clothing under the bed, towels were not fresh, dirty glass outside room door. We had to move rooms. Restaurant menu is almost devoid of gluten free options which meant we had to go out to eat. Coeliac is a disease - veganism is a lifestyle choice. Please Consider this.

Dear M K., Thank you for your feedback regarding your recent experience at our hotel. I am pleased to hear that our staff made a positive impression. However, I sincerely apologize for the cleanliness issues you encountered and the limited gluten-free options available in our restaurant. We value all dietary needs and appreciate your insights, which will be taken into consideration for future menu adjustments. Kind regards George Fratiloiu Front office Manager Novotel Birmingham Centre

Customer review rating 0.5/5

Steven C. Solo - Confirmed reviews ALL

Very dated hotel, rooms are shabby, with woodchip on the walls, no air con

Dear Steven Thank you for taking the time to share your feedback. We would like to clarify that our hotel does not advertise rooms as having traditional air conditioning, so we are sorry if there was any misunderstanding regarding this facility. We appreciate your comments regarding the condition and appearance of the hotel. However, we would also like to note that our team dealt with you directly on the day of arrival and, as you decided not to stay at the hotel due to your concerns, a free cancellation and full refund were agreed as a goodwill gesture on the day, despite the booking conditions. We are therefore pleased that our team was able to assist you directly and resolve the matter at the time. Kind regards, George Fratiloiu Front Office Manager

Customer review rating 5.0/5

Holly W. Business - Confirmed reviews ALL

I visited here due to a work conference, the staff were incredibly accommodating, the food was varied, delicious and varied every day. Jose and his team did an incredible job over the week!

Dear Holly W., Thank you for taking the time to share your positive experience at Novotel Birmingham Centre. We are delighted to hear that our staff, especially Jose and his team, made your stay enjoyable and that you appreciated the variety and quality of the food provided during your work conference. Your kind words will certainly motivate our team to continue delivering excellent service. Kind regards George Fratiloiu Front Office Manager Novotel Birmingham Centre

Customer review rating 5.0/5

Andrew W. Solo - Confirmed reviews ALL

Great as expected from Novotel

Dear Andrew W., Thank you for taking the time to share your positive feedback regarding your stay with us. We are delighted to hear that we met your expectations and that you consistently enjoy your experiences at Novotel. Your satisfaction is our priority, and we look forward to welcoming you back on your next visit. Kind regards George Fratiloiu Front Office Manager Novotel Birmingham Centre

Customer review rating 4.5/5

Daniel F. Families - Confirmed reviews ALL

Great location, convenient for shops, pubs, and entertainment area (arena). Friendly staff. Good facilities.

Dear Daniel F., Thank you for your kind feedback regarding your recent stay at Novotel Birmingham Centre. We are delighted to hear that you found our location convenient and enjoyed the friendly service provided by our staff. It is also wonderful to know that our facilities met your expectations. We hope to welcome you back for another enjoyable stay in the future. Kind regards George Fratiloiu Front Office Manager Novotel Birmingham Centre

Customer review rating 4.0/5

Glynne S. Couples - Confirmed reviews ALL

Our only criticism of the room was the lavatory being separate from the bathroom meant that one had to walk round to the bathroom to wash one's hands after using the lavatory - slightly inconvenient at night. The breakfast was good though the bacon was overcooked and hard.

Dear Glynne S., Thank you for taking the time to share your experience at Novotel Birmingham Centre. We are pleased to hear that you found our location convenient and enjoyed the comfort of your room. Your feedback regarding the lavatory setup and breakfast quality is appreciated, and we will take it into consideration as we continually strive to enhance our guests' experiences. Kind regards George Fratiloiu Front Office Manager Novotel Birmingham Centre

Customer review rating 4.0/5

Aytan O. Families - Confirmed reviews ALL

Okay, rooms and hotel was fine. Big disappointment with lack of EV charging despite Expedia advertising so. Extremely disappointed.

Dear Aytan O., Thank you for sharing your feedback regarding your recent stay at Novotel Birmingham Centre. We are pleased to hear that you found our location convenient and that you enjoyed your overall experience at the hotel. However, I regret to learn about your disappointment concerning the EV charging facilities. We strive to provide accurate information, and your comments will be taken into consideration as we review our offerings. Kind regards George Front Office Manager Novotel Birmingham Centre

Customer review rating 3.0/5

Idris S. Business - Confirmed reviews ALL

Check in was a bit abrupt. Room needed a clean.

Dear Idris s., Thank you for sharing your feedback regarding your recent stay at Novotel Birmingham Centre. I am pleased to hear that you found your room comfortable. However, I regret that your check-in experience did not meet your expectations, and I appreciate your comments about the cleanliness of the room. Your insights are valuable and will be taken into consideration as we strive to improve our services. Kind regards George Front Office Manager Novotel Birmingham Centre

Customer review rating 4.0/5

Deborah W. Solo - Confirmed reviews ALL

Staff very nice. Room comfortable but plug socket next to bed not working. Couldn't charge my phone. Very annoying. Food good

Dear Deborah W., Thank you for your kind feedback regarding your recent stay at Novotel Birmingham Centre. I am pleased to hear that you found our staff to be pleasant and your room comfortable. I apologize for the inconvenience you experienced with the plug socket; I appreciate you bringing this to our attention as it helps us improve our services. We are glad you enjoyed the food during your stay. Kind regards George Fratiloiu Front Office Manager Novotel Birmingham Centre

Customer review rating 3.0/5

Katya K. Families - Confirmed reviews ALL

The lobby was lovely and the kids area was a really great touch, we really appreciated that. The breakfast was nice too. The room felt a bit unclean, as there were blood stains on the carpets and on the walls. The sofa bed had hairs in it and didn't look very clean, so we slept three to the main bed.

Dear Katya K., Thank you for your feedback regarding your recent stay with us. I am pleased to hear that you enjoyed our lobby and the children's area, as well as our breakfast offerings. However, I regret that your room did not meet our cleanliness standards. Please be assured that we take such concerns seriously and strive to provide a comfortable environment for our guests. Kind regards George Fratiloiu Front Office Manager Novotel Birmingham Centre

Customer review rating 3.0/5

Mobin G. Families - Confirmed reviews ALL

Stay was but we were disappointed by how outdated the hotel was toilet were very dingy and could be cleaner

Dear Mobin G., Thank you for sharing your feedback regarding your recent stay with us. I appreciate your comments about the condition of the facilities, as they are essential in providing a pleasant experience. We continuously strive to improve our standards and ensure that our guests enjoy a comfortable environment. Your insights will be taken into consideration as we evaluate our services and make necessary updates. Kind regards George Fratiloiu Front Office Manager Novotel Birmingham Centre

Customer review rating 4.5/5

Jahanara B. Families - Confirmed reviews ALL

This was my third time staying at this hotel.Well located, requested interconnecring room and this was provided so happy with this.

Dear Jahanara B., Thank you for your kind words regarding your recent stay at Novotel Birmingham Centre. We are delighted to hear that you appreciated our convenient location and that we were able to accommodate your request for interconnecting rooms. It is always our aim to ensure a comfortable experience for our guests, and we look forward to welcoming you back for your next visit. Kind regards George Fratiloiu Front Office Manager Novotel Birmingham Centre

Customer review rating 4.5/5

Michael W. Couples - Confirmed reviews ALL

Each walking to black sabbath bridge stores and restaurant's

Dear Michael w., Thank you for your positive feedback regarding your stay at Novotel Birmingham Centre. We are delighted to hear that you enjoyed our prime location, which provides easy access to local attractions, including the Black Sabbath Bridge and nearby restaurants. It is also wonderful to know that our staff contributed to your pleasant experience. We hope to welcome you back in the future for another enjoyable stay. Kind regards George Fratiloiu Front Office Manager Novotel Birmingham Centre

Customer review rating 4.5/5

Zelda F. Families - Confirmed reviews ALL

Stayed for 3 nights and very happy with the hotel which was in a great location near the canal and also the trams. The room and bed was very comfortable. Breakfast had a good choice and my grandchildren loved the pancake machine and Nutella dispenser. The staff were all very friendly and helpful. Would stay here again.

Dear Zelda F., Thank you for your kind feedback regarding your recent stay with us. We are delighted to hear that you enjoyed our convenient location, comfortable accommodations, and the breakfast offerings, especially the pancake machine and Nutella dispenser, which are indeed popular among our guests. It is also wonderful to know that our team provided you with friendly and helpful service. We look forward to welcoming you and your grandchildren back in the future. Kind regards George Fratiloiu Front Office Manager Novotel Birmingham Centre

Customer review rating 5.0/5

Paul A. Couples - Confirmed reviews ALL

Super friendly staff lovely room what more can you ask for !

Dear Paul A., Thank you for your kind words regarding our friendly staff and lovely accommodations. We are delighted to hear that you had a positive experience during your stay at Novotel Birmingham Centre. It is our priority to ensure that our guests feel welcomed and comfortable. We look forward to hosting you again in the future. Sincerely George Fratiloiu Front Office Manager

Customer review rating 5.0/5

Louise P. Families - Confirmed reviews ALL

Fantastic location, easy to walk to key attractions, train station or the metro to get further out. Great trip with the family!

Dear Louise P., Thank you for sharing your positive experience during your recent stay with us. We are delighted to hear that you enjoyed our fantastic location and found it convenient for your family to explore key attractions and transportation options. Your satisfaction is our priority, and we look forward to welcoming you back for another memorable visit in the future. Sincerely George Fratiloiu Front Office Manager

Customer review rating 5.0/5

Anthony M. Solo - Confirmed reviews ALL

Great friendly staff and a comfortable stay

Dear Anthony M., Thank you for taking the time to share your positive feedback regarding your recent stay with us. We are delighted to hear that you found our staff to be friendly and that you enjoyed a comfortable experience at our hotel. Your kind words are greatly appreciated and will be shared with the team, as they strive to provide exceptional service to all our guests. Kind regards George Fratiloiu Front office Manager Novotel Birmingham Centre

Customer review rating 0.5/5

Marie H. Business - Confirmed reviews ALL

Dust everywhere stain on sheet also hair in bath. The bed was uncomfortable

Dear Marie H., Thank you for sharing your feedback regarding your recent stay. I sincerely apologize for the cleanliness issues and discomfort you experienced. Our housekeeping team strives to maintain high standards, and I regret that we fell short during your visit. Your comments will be shared with the team for further review, as we continually aim to improve our guest experience. Kind regards George Fratiloiu Front office Manager Novotel Birmingham Centre

Other web-users rate our hotel

  • 1,247 reviews 8.8/10 Location
  • 1,672 reviews 6.1/10 Room
  • 1,526 reviews 9.1/10 Service
  • 30 reviews 5.6/10 WiFi
  • 894 reviews 5.9/10 Comfort
  • 657 reviews 6.8/10 Cleanliness
  • 622 reviews 8.8/10 Breakfast
  • 436 reviews 6.1/10 Vibe

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