Novotel Birmingham Centre 4 stars

Customer review rating (ALL Rating) 4.2/5 1,229 reviews

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Description

Hotel extras

  • On-site leisure facilities, including children playing corner and a fiteness room.

  • 10 dedicated meeting rooms accommodating up to 300 guests

  • Central location, with plenty of nearby transport links and new Metro Tram Line.

  • Gourmet Bar offers a choice of international cuisine

  • Within 800-metres of Birmingham New Street station and 7 min. walk to Arena, 3 min to ICC

Our accommodation(s)

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Hotel location

Novotel Birmingham Centre

70 Broad street
B1 2HT BIRMINGHAM
United Kingdom

GPS:52.476406, -1.912898

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Gourmet Bar Birmingham

Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting.Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.2/5  1,229 reviews

TripAdvisor Rating  4.0/5  2,352 reviews

Certificate of excellence 2024

Good stay

Customer review rating 4.5/5

Tivisani D. Families - Confirmed reviews ALL

Staff were very helpful and the rooms were very clean and we loved every moment of our stay

Dear Tivisani D., Thank you so much for your kind words and for taking the time to share your experience with us! We’re delighted to hear that you found our staff helpful and enjoyed the cleanliness of our rooms. Your positive feedback motivates us to continue providing the best possible experience for all our guests. It’s wonderful to know that you loved every moment of your stay—we couldn’t ask for better praise! We truly hope to welcome you back for another great visit soon. Warm regards, George Fratiloiu Front Office Manager

This is well located area in Birmingham and the St6aff were very helpful

Customer review rating 5.0/5

Dr R. F. D. M. A. Business - Confirmed reviews ALL

The Hotel is in the best part of Birmingham with several restaurants and pubs etc besides the Christmas market and other areas of interest in particular with much of Birmingham being redeveloped and hence not a very apealing sight

Dear R. D., Thank you for your kind feedback! We’re delighted to hear that you found our location convenient and our team helpful. We’re proud to be situated in such a vibrant part of Birmingham, close to many restaurants, pubs, and attractions like the Christmas market. We understand that the ongoing redevelopment in the city can affect the overall view, but we’re excited about the positive changes these projects will bring to Birmingham's charm in the near future. We hope to welcome you back soon and provide you with another pleasant stay! Best regards, George Fratiloiu Front Office Manager

Very noisy and drunken guest

Customer review rating 0.5/5

Mr Z. R. Families - Confirmed reviews ALL

Room was very dated also sink was blocked and taken ages to drain down .the interconnected room door was lose of the hinges so couldn't use the door we had to use the main door by keep exiting the room to check on children .this was very stressing. Other guest wher very drunk and made rowdy noise and arguments throughout the night which was upsetting for the kids .we left feedback at the reception on both nights .breakfast standards have dropped compare to other novotel hotels and decor was quite dated .there has been no change in years as we have always used this location on weddings before .toilet wasn't flushing properly and the pillows gave us whiplash on arrival we was told by ionut the receptionist the interconnected room allocated only had one sofa bed in both rooms so when we disputed this we had to wait around until the staff had rectified the matter .all and all this was a bad experience that did not meet our expectations and value for money .442.00£

Well located for office

Customer review rating 3.0/5

Anonymous Business - Confirmed reviews ALL

Satisfactory stay. Room dated, awful seperate toilet and found earwig in the bath. Breakfast good and reception staff very nice.

Dear L., Thank you for taking the time to share your feedback. We’re glad to hear that our location suited your needs, and that you enjoyed our breakfast and found our reception team welcoming. We sincerely apologize for the issues you encountered in your room. Finding an earwig in the bath is certainly not up to our usual standards, and we’ve addressed this with our housekeeping team to ensure such incidents are avoided in the future. Additionally, we understand that the separate toilet and dated décor may not have met your expectations, and we’re actively reviewing ways to improve our facilities. Your comments are invaluable in helping us enhance the guest experience, and we hope you’ll consider staying with us again so we can provide a better experience next time. Best regards, George Fratiloiu Front Office Manager

60th wedding anniversary

TripAdvisor rating 5.0/5

793anthonyh TripAdvisor review

Excellent pre service from Yannie ensuring everything went smoothly, rooms very good and clean, all our group was on the same floor close but not to close, lifts were excellent, pleasant bar bar area,drink prices were very high usual for a city hotel, breakfast was good. All in all excellent 3 day day, finally All staff were helpful and pleasant

Dear Anthony, Thank you so much for choosing to celebrate your 60th wedding anniversary with us, and for sharing your wonderful feedback! We’re thrilled to hear that everything went smoothly, from the excellent pre-service by Yannie to the comfort and cleanliness of your rooms. It’s great to know that your group was well accommodated, and that you enjoyed our pleasant bar area and breakfast. We truly appreciate your understanding regarding the typical city hotel drink prices, and we’ll be sure to take your feedback into consideration. We’re especially happy to hear that our staff made such a positive impression. It’s always our goal to provide helpful and friendly service. We hope to welcome you back again soon to create more special memories. Warm regards, George Fratiloiu Front Office Manager

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Other web-users rate our hotel

  • 1,214 reviews 8.7/10 Location
  • 1,657 reviews 6.2/10 Room
  • 1,608 reviews 9.1/10 Service
  • 18 reviews 6.5/10 WiFi
  • 667 reviews 6.8/10 Cleanliness
  • 610 reviews 8.9/10 Breakfast
  • 479 reviews 6/10 Vibe
  • 316 reviews 5.3/10 Value

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