Novotel Birmingham Centre 4 stars

Customer review rating (ALL Rating) 4.2/5 1,052 reviews

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Novotel Birmingham Centre - Image 1
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70 Broad street, B1 2HT BIRMINGHAM, United Kingdom

Description

Hotel extras

  • On-site leisure facilities, including children playing corner and a fiteness room.

  • 10 dedicated meeting rooms accommodating up to 300 guests

  • Central location, with plenty of nearby transport links and new Metro Tram Line.

  • Gourmet Bar offers a choice of international cuisine

  • Within 800-metres of Birmingham New Street station and 7 min. walk to Arena, 3 min to ICC

Our accommodation(s)

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Hotel location

Novotel Birmingham Centre

70 Broad street
B1 2HT BIRMINGHAM
United Kingdom

GPS:52.476406, -1.912898

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Gourmet Bar Birmingham

Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting.Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.2/5  1,052 reviews

TripAdvisor Rating  4.0/5  2,439 reviews

Certificate of excellence 2025

Great stay with amazing staff

TripAdvisor rating 5.0/5

witchygirl1234 TripAdvisor review

Had a great stay at Novotel Birmingham Centre! The room was clean, comfy, and just what we needed. Big shoutout to Marina, Jose, Julett, Salim, Tamanna, Marc, and Bogdan — they were all super friendly and made us feel really welcome. Service like that makes all the difference. Would definitely stay again!

Relaxing and welcoming

TripAdvisor rating 5.0/5

Nikki S TripAdvisor review

Novotel Birmingham Centre was fantastic. The rooms were clean and comfortable with tea and coffee making facilities. Complimentary water in fridge (which we could also fit in extra drinks - very useful in the hot weather). Nice toiletries. Comfy beds. Superb breakfast and evening meal (we ate in the restaurant for one night). Catered for the children too. Nothing was too much trouble. My eldest child is disabled. He has Down syndrome and autism and they were very accommodating. Would definitely stay there again.

Dear J Nikkis , Thank you so much for your wonderful review. We're absolutely delighted to hear that you and your family had such a relaxing and welcoming stay with us at Novotel Birmingham Centre. It’s great to know you found the rooms comfortable and well-equipped, and that the little touches—like the complimentary water and child-friendly options—made a difference. We're especially pleased to hear that our team was able to accommodate your eldest child with care and attentiveness. Creating a welcoming and inclusive environment for all our guests is something we truly value. We really appreciate your kind words and would be thrilled to welcome you back again in the future! Sincerely, George Fratiloiu Front Office Manager

An excellent afternoon tea

TripAdvisor rating 5.0/5

Navigate410835 TripAdvisor review

A sustantial, well presented and tasty afternoon tea, served by Jennet, who was a delight. A selection of finger sandwiches, warm scones with jam and cream, two individual cakes each and 2 macaroon each. Choice of teas and coffees with unlimited refills. A glass of prosecco topped it off. We will certainly be returning.

Dear Navigate, Thank you so much for your fantastic review! We're thrilled to hear you enjoyed your afternoon tea experience with us. It’s wonderful to know that everything—from the generous selection to the presentation and prosecco—hit the mark. A special thank you for mentioning Julett—she’ll be so pleased to hear your kind words. We’re lucky to have her on the team! We can’t wait to welcome you back for another relaxing and delicious visit soon. Sincerely, George Fratiloiu Front Office Manager

Customer review rating 4.5/5

Stacey R. Families - Confirmed reviews ALL

We were told on arrival we had an upgrade to a superior room but I couldn't tell the difference which was disappointing. Staff were all lovely with my 2 year old at reception/breakfast- even when she rang reception for the 20th time from the room phone and told them "daddy is having a poo".

Dear Stacey R., Thank you for your kind feedback regarding our location, breakfast, and staff. We are delighted to hear that our team made your stay enjoyable, especially with your little one. We appreciate your comments about the room upgrade and will consider them for future improvements to ensure our guests experience the full benefits of their accommodations. Best regards, George Fratiloiu Front Office Manager

Customer review rating 3.0/5

Zoe G. Couples - Confirmed reviews ALL

Fond memories of this hotel as a child where we'd stay regularly visiting family which is why I chose to stay here when visiting the city with my partner. So I was disappointed to find that although the main public facing areas down stairs have been recently refurnished, the rooms have not - stains on the carpet, old, tired, peeling furniture, picture hooks left in the wall with no pictures hanging there, broken glass taped up in the fire door and used cigarettes in a glass in the safe! Come on Novotel, you're better than this, this needs sorting. The only saving grace here is the staff who were courteous and helpful throughout the stay.

Dear Zoe, Thank you for sharing your experience regarding your recent stay. I am truly sorry to learn that your visit did not meet your expectations, especially given your fond memories of our hotel. We appreciate your feedback about the room condition and the specific issues you encountered. Our team is committed to maintaining high standards across all areas of the hotel, and your comments will be taken into consideration as we plan for future improvements. It is heartening to hear that our staff provided you with courteous and helpful service. They are dedicated to ensuring a pleasant experience for all our guests. Thank you once again for your valuable insights, and we hope to have the opportunity to welcome you back in the future. Kind regards, Kuljeet Singh Operations Manager

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Other web-users rate our hotel

  • 1,254 reviews 8.6/10 Location
  • 1,685 reviews 6.1/10 Room
  • 1,586 reviews 9.1/10 Service
  • 19 reviews 6.2/10 WiFi
  • 915 reviews 5.9/10 Comfort
  • 671 reviews 6.8/10 Cleanliness
  • 602 reviews 9/10 Breakfast
  • 491 reviews 6.1/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.