Novotel Birmingham Centre

My wife, daughter and I stayed at the Novotel for the first week of the 2022 Commonwealth games. We had a great time at the hotel. The rooms are a little old, but very clean and well furnished. The best part are the staff which are first rate. A big thank you to Veronica who helped me recover my lost jacket.

Thoroughly enjoyed my stay at Novotel in the two weeks I was in Birmingham. The room was cosy and clean. The hotel staff like Nisrin were also very friendly and helpful. Thank you! Will definitely return again.

The Novotel Birmingham Centre hotel is conveniently located in Broad Street about 20 minutes walk from Birmingham New Street Station. The rooms are clean and spacious, with plenty of storage space. The breakfast buffet is excellent and the staff could not be more helpful.

We stayed for the Commonwealth games. The hotel is well situated with a very convenient and well priced underground car park. The rooms are functional and clean. I liked the separate toilet and also their was an inner door to the bedroom from the walk in area near the door and off the bathroom which acted as a buffer for any noise. Veronica is very professional and personable and I'm sure she will go far in hospitality. She double checked if our room was ready when we were relatively early for check in and found a room for us which was really convenient for us. This is a pleasant surprise rather than the usual 'no rooms ready' ready. The breakfast was as expected - coffee was good and the bacon was good quality. On check out, Rogo and Eliza were very helpful with the car park validation which was very easy and they even gave me some pain killers for my daughter before our journey home which was a lovely gesture and most appreciated. We found the service of all staff very good.

In my view expensive for what and where it is. Not even Commonwealth games time, but I guess T20 Blast finals inflated the price. It's Birmingham not London. That said the room was clean and tidy and a good night's sleep was had.