Novotel Birmingham Centre 4 stars

Customer review rating (ALL Rating) 4.2/5 854 reviews

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Novotel Birmingham Centre - Image 1
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70 Broad street, B1 2HT BIRMINGHAM, United Kingdom

Description

Hotel extras

  • On-site leisure facilities, including children playing corner and a fiteness room.

  • 10 dedicated meeting rooms accommodating up to 300 guests

  • Central location, with plenty of nearby transport links and new Metro Tram Line.

  • Gourmet Bar offers a choice of international cuisine

  • Within 800-metres of Birmingham New Street station and 7 min. walk to Arena, 3 min to ICC

Our accommodation(s)

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Room 1

Hotel location

Novotel Birmingham Centre

70 Broad street
B1 2HT BIRMINGHAM
United Kingdom

GPS:52.476406, -1.912898

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Gourmet Bar Birmingham

Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting.Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.2/5  854 reviews

Customer review rating 0.5/5

Emrah I. Business - Confirmed reviews ALL

Dear Emrah I., Thank you for taking the time to share your feedback. I am sincerely sorry to hear that your experience did not meet your expectations. Your satisfaction is important to us, and I assure you that we value all guest comments as they help us improve our services. Should you wish to discuss your experience further, please do not hesitate to reach out. Kind regards George Fratiloiu Front Office Manager Novotel Birmingham Centre

Customer review rating 5.0/5

Evlyne C. Solo - Confirmed reviews ALL

Dear Evlyne C., Thank you for your wonderful feedback. We are thrilled to hear that you had an amazing stay and that our team members, including Chris, Julett, Marina, and myself, contributed positively to your experience. Your appreciation motivates us to continue providing exceptional service. We look forward to welcoming you back to Novotel Birmingham Centre in the future. Kind regards George Fratiloiu Front Office Manager Novotel Birmingham Centre

Customer review rating 3.5/5

Emma B. Families - Confirmed reviews ALL

Dear Emma, Thank you for taking the time to share your feedback. We are pleased to hear that you found our team friendly and helpful, and that you appreciated the hotel's convenient location. We are sorry that the condition of some areas and the room temperature affected your stay. We would also like to apologise for the disturbance caused by external noise over the Friday and Saturday nights. As we are located on Broad Street, close to Birmingham's bars and nightlife, some external noise can unfortunately be experienced, particularly at weekends, and this is outside of our control. Thank you again for your honest comments. We hope to have the opportunity to provide you with a more comfortable stay in the future. Kind regards, George Fratiloiu Front Office Manager

Customer review rating 3.5/5

Nadia A. Families - Confirmed reviews ALL

Dear Nadia A., Thank you for sharing your feedback regarding your recent stay at our hotel. We regret that your experience did not meet your expectations, particularly concerning the cleanliness and amenities in your room. Please be assured that we take cleanliness very seriously and will address your comments with our housekeeping team. We appreciate your insights as they help us improve our services. Kind regards George Fratiloiu Front Office Manager Novotel Birmingham Centre

Customer review rating 4.5/5

Antony D. Families - Confirmed reviews ALL

Dear Antony D., Thank you for your kind words regarding Ionut and Julette. We are thrilled to hear that they have consistently provided you with exceptional service during your visits. Our team strives to ensure that all guests enjoy a memorable stay, and it is gratifying to know that their efforts have made a positive impact on your experiences with us. Kind regards George Fratiloiu Front Office Manager Novotel Birmingham Centre

Other web-users rate our hotel

  • 1,257 reviews 8.8/10 Location
  • 1,671 reviews 6.2/10 Room
  • 1,535 reviews 9.1/10 Service
  • 28 reviews 7.5/10 WiFi
  • 889 reviews 5.9/10 Comfort
  • 651 reviews 7/10 Cleanliness
  • 617 reviews 8.7/10 Breakfast
  • 441 reviews 6.2/10 Vibe

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