Novotel Porto Gaia 4 stars

Customer review rating (ALL Rating) 4.4/5 1,058 reviews

Hotel extras

  • Close to the Port Wine Cellars and the Serralves Foundation

  • Close to many wine cellars and Arrábida Shopping

  • Children's play area, gardens, outdoor pool and terrace

  • 5 meeting rooms equipped for a capacity of 200 people

  • In summer there are barbecues on the terrace

ALLSAFE approved hotel

Our accommodation(s)

Rooms at Novotel Porto Gaia have a neutral and simple but very modern décor. Spacious and well equipped with minibar, private bathroom, desk, sofa. Connect to the world! All rooms have free WIFI, LCD TV.

Hotel location

Novotel Porto Gaia

Rua Martir São Sebastião, Afurada
4400-499 VILA NOVA DE GAIA
Portugal

GPS:41.144019, -8.640998

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

STREET FOOD TERRACE

The hotel restaurant "Street Food Terrace" serves modern cuisine with regional snacks and appetizers. In summer, don't miss the barbecues on the terrace by the pool!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,058 reviews

TripAdvisor Rating  4.0/5  1,349 reviews

Good location, easy to park

Customer review rating 4.0/5

Freda C. Couples - Confirmed reviews ALL

Helpful staff. Parking on site with easy access. Good location to get to the places to visit. Lovely outside seating area around the pool. Room all good.

Dear FREDA C., We very much appreciate your comments regarding your stay at the Novotel Porto Gaia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pedro Gageiro General Manager

Super old bedroom. Smelly bathroom.

Customer review rating 3.0/5

Pedro Families - Confirmed reviews ALL

The room is so outdated. Also the bathroom was smelly. I believe it came from the pipes. Even when I close all.of them the smell still found a way to crawl back in.

Dear PEDRO R., Thank you for taking the time to tell us about your experience at the Novotel Porto Gaia. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Pedro Gageiro General Manager

Excellent Stay

Customer review rating 5.0/5

Phil Couples - Confirmed reviews ALL

Returned yet again to the Novotel Porto Gaia and received a very warm welcome from the staff on duty. Lovely to meet up again with Aderito, Maria and Hugo and also for the first time to meet Erica, and indeed all the staff - some familiar faces and some new who were all extremely professional and courteous. Although it was a very busy period for the hotel, everything ran smoothly and efficiently, especially breakfast which although we only had on one occasion was to the usual high standard. The room was clean and tidy when we arrived and well attend throughout our stay. Thank you to the housekeeping team. Aderito is always super-helpful and friendly, we always look forward to seeing him and benefiting from his wealth of knowledge of the area. Maria gave us a lovely welcome as always and it was good to briefly catch up with her. We met Erica for the first time, and thought she was a real asset to the team - bright, vibrant and hard working. We were sad to hear that Hugo was moving on to another role and will miss his quiet knowledgeable professionalism.

Dear PHIL , We very much appreciate your comments regarding your stay at the Novotel Porto Gaia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pedro Gageiro General Manager

Excellent stay

Customer review rating 5.0/5

Marcos Families - Confirmed reviews ALL

Hotel with excelent rooms, very wide and comfortable. Receptionists and all hotel employees were kind, polite and helpful.

Dear MARCOS , We very much appreciate your comments regarding your stay at the Novotel Porto Gaia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pedro Gageiro General Manager

Lovely stay

Customer review rating 4.5/5

Sonia B. Couples - Confirmed reviews ALL

Had a lovely time here staff very friendly Made a real effort for my birthday with drinks etc Breakfast was extra but worth the cost plenty of choice there

Dear SONIA B., We very much appreciate your comments regarding your stay at the Novotel Porto Gaia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pedro Gageiro General Manager

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