Novotel Bangkok on Siam Square Hotel 4 stars

Customer review rating (ALL Rating) 4.2/5 13,043 reviews

ALLSAFE approved hotel

Information message

Novotel Bangkok on Siam Square
See on a map
+ 26 Services

Hotel extras

  • 1 minute walk to Siam Paragon, MBK & CentralWorld shopping malls

  • Quick access to Suvarnabhumi Airport by BTS sky-train or highway

  • International asian buffet restaurant

  • 1 minute walk to BTS Siam sky-train station & city center

  • Free WIFI and comfortable working & meeting spaces

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Novotel Bangkok on Siam Square

392/44 Siam Square Soi 6
Rama I Road Pathumwan
10330 bangkok

Fax: (+66)22551824

Check-in from 14h00

Check out up to 12h00

  • Ekkamai Bus Station:  EASTERN LINE EKKAMAI




  • MRT:  All Siam



  • By plane

    DON MUANG AIRPORT At 24.9km / 15.47 miles - Shuttle paying

  • By plane

    SUVARNABHUMI BKK At 30km / 18.64 miles - Shuttle paying

  • By train

    HUA LUM PONG At 4km / 2.49 miles

GPS:13.744721, 100.534816

Hotel services

Check-in from - Check out up to

In summary
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our accommodation(s)

Our 425 rooms and suites are designed for both business and leisure. With room types that range from superior to one-bedroom suites, we have rooms fit for everyone. Each room highlights a flat screen TV, mini-bar, free WIFI and in-room safe. The Deluxe rooms are newly renovated with 55" Smart TV, connectivity panel & rain shower. The Executive Room treats you like a VIP. It includes access to the Premier Lounge serving breakfast & evening cocktails, boardroom use and private check-in.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 400

  • Maximum capacity: 420 people

  • Maximum banquet capacity: 20 people

Find out more

Our guest reviews for
Novotel Bangkok on Siam Square

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

13,043 reviews

TripAdvisor Rating 4.0/5

5,551 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Very great location to travel around Siam area.

Customer review rating 4.0/5

Anon001 Solo - 13/01/2022 Confirmed reviews ALL

The service is great. However the room and building start to look old and front of the elevator area is too dark.

Location good

Customer review rating 4.5/5

Kim G. Families - 12/01/2022 Confirmed reviews ALL

Room was very nice. Doughter rated pool 9 Breakfast good. Personel serv very well us

Good location

Customer review rating 4.5/5

Tshering Friends - 11/01/2022 Confirmed reviews ALL

Clean and convenient place

Well location

Customer review rating 3.0/5

Kamonporn O. Couples - 11/01/2022 Confirmed reviews ALL

I am very disappointed this time. I found many cockroaches in the room. I can’t believe this is acclaimed international chain hotel. Fortunately, after I told the reception that I found some cockroaches, they apologized and hurry put me in another upgraded room.

Good location but much improvement is needed

Customer review rating 3.0/5

Andy Solo - 10/01/2022 Confirmed reviews ALL

Location is one of best but other things are needed improvement especially with cleanliness and operation.

Disappointed with drinks quality

Customer review rating 3.0/5

Josmar Couples - 09/01/2022 Confirmed reviews ALL

Average and not so worth experience, had a more pleasant stay in Thailand Ibis than Novotel. Drinks bar looked great but such a shame to have so few and badly made alcoholic options.

Good location but some sevice not enough

Customer review rating 3.5/5

Danee Couples - 04/01/2022 Confirmed reviews ALL

Good location but some sevice not enough

Wonderful staff with hospitality and good services

Customer review rating 4.5/5

Kornpin C. Solo - 04/01/2022 Confirmed reviews ALL

All staff are very friendly, helpful, and polite. The accomodations is also great. What's more, the hotel is located where I can find all access, shopping malls, and many good restaurants. What a convenience !!! I'd highly recommend this hotel.

Good location

Customer review rating 2.5/5

Anonymous Families - 04/01/2022 Confirmed reviews ALL

Enjoyed the close proximity to the malls restaurants and BTS however, the rooms were not as clean as they should have and the hotel had only 2 restaurants one of which worked only during weekends for lunch and dinner

Great location and friendly staff

Customer review rating 3.5/5

Veronica Couples - 03/01/2022 Confirmed reviews ALL

Overall it was an ok experience. The staff were friendly, specially front desk. The location is excellent, right by the BTS. Need to pay more attention to cleanliness. During our second day, no one came to clean our room, empty trash cans etc. there were some unwanted insect type in our room on a daily basis.

Good location, Nice service but quite old

Customer review rating 3.0/5

Kanin L. Couples - 03/01/2022 Confirmed reviews ALL

Location is good and near many Bangkok attraction. Staff service is also good but Room and overall hotel quite old fashions. Breakfast is horrible, less choice and low quality.

Property is not ready to welcome guests… Have a lot of problems during my stay.

Customer review rating 0.5/5

Siri Business - 03/01/2022 Confirmed reviews ALL

Very bad experiences. Staffs try to help but the hotels itself got a lot of maintaince problems. Very disappointed. Paid for the best room and cannot even open the door , everytimes in and out have to wzit for staffs to come and open the door for me because of battery problems at the door and no one can fix it.

Good service, poor room.

Customer review rating 3.5/5

Christoph Families - 03/01/2022 Confirmed reviews ALL

The Thailand pass Test and go package was well arranged. Everything went smooth, service was good. The size of the room was good but the finish of the room was very poor and cheap looking, definitely not 4 star worthy.

Well located

Customer review rating 4.5/5

Surajit Families - 02/01/2022 Confirmed reviews ALL

Fast checkin and checkout , staff is very nice and friendly. Room is good and can stay 3 persons

Very close to everything but very poor hotel

Customer review rating 0.5/5

Frank Solo - 01/01/2022 Confirmed reviews ALL

The only thing good was the breakfast buffet. Room and bathroom was especially not clean dirty marks all over shower area especially...dirty sock behind bedside side table,,not very friendly at front desk ....

Location is perfect

Customer review rating 3.5/5

Narumol W. Business - 31/12/2021 Confirmed reviews ALL

Some equipments in the room are old and a bit dirty. Need more maintenance.

Not satisfied service, the room is not clean

Customer review rating 2.0/5

Surapong Couples - 28/12/2021 Confirmed reviews ALL

Bad experience. I have had to request 3times for only a bottle of drinking water. Also, bad cleanliness in the rest room.

Well Located and Nice Front Reception But bad experience in the square restaurant

Customer review rating 2.5/5

Sorrawich H. Couples - 28/12/2021 Confirmed reviews ALL

Good place and location for shopping. After I arrive and stop my car in the parking lot I try to contact who can help me to pick up our back but No response from the Novotel reception. After that, I go to the lobby for check-in the reception guy help us to upgrade room type from Deluxe to Premier suit on the 16th floor but I need to use bidet spray after I inform him of the information he helps us to find the new room that I want asap And I very happy for his support. then In the morning on 25 Dec 2021, I go to the square to eat breakfast the first unimpressed is the waiter is calling the phone and raise a right hand in front of my head to stop me to go into the restaurant and I need to wait for him at least 1 min when he calling the phone but his communication too long he tries to ask me and write my room number in the paper I call him '501' but he writes for '502' and allow me to walk in the restaurant then I go for enjoying the buffet line after a few min the waiter that I found in the front of square come for asking me again in the same question 'what's your room number?' and I just revise for his mistake to 501 room then I try to enjoying with buffet line again after a few min. he comes to me again and asks "why you do not wear gloves when you pick a food" I do not have the gloves when I go to the square because of his communication is not ending the he just back to front and pick up the glove to me no any wording "sorry" from him and I few very angry for this situation and try to find some people to ask his name. I know his name is 'TON' but this day I am very busy finding something around the siam square and have no time to raise this issue to the general manager but I am really sure I will not go back to your hotel again. So I stay at this hotel for 2 days and the next morning I felt more comfortable when I ate the breakfast outside your hotel anymore.

stay at Novotel Bangkok in November 2021

TripAdvisor rating 4.0/5

KHE451 27/11/2021 TripAdvisor review

Everything was well organised(pick up from airport,PCR testing,covid precautions...);staff very friendly and helpful;good value for the money;all staf(reception,restaurant,housekeeping,..) take good care

Dear KHE451, Thank you very much for your kind words. Receiving comments like yours truly inspires us to keep moving forward in order to provide our guests with better service and facilities. It was our pleasure to have you stay our hotel in Bangkok and we are looking forward to your return. Sincerely, Sagar Naker

Good location

TripAdvisor rating 4.0/5

nas_qat 22/11/2021 TripAdvisor review

The customer service and hospitality was fantastic. Staff were helpful, polite and kind. Good location near sky trains ( BTS ) Station, close to Siam malls and markets. The downside is room service only until 5pm,

Dear nas_qat, Thank you very much for your feedback regarding your current stay. I am very pleased to read that you enjoyed your stay particularly with the location of the hotel and the service you experienced. Your kind words are sources of motivation for us. Thank you again for your review and we hope to warmly welcome you back to our hotel in the not too distant future. Sincerely, Sagar Naker

Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in bangkok