Novotel Bangkok on Siam Square 4 stars

Customer review rating (ALL Rating) 4.5/5 2,949 reviews

Novotel Bangkok on Siam Square - Image 1
Novotel Bangkok on Siam Square - Image 2
Novotel Bangkok on Siam Square - Image 3
Novotel Bangkok on Siam Square - Image 4

Description

Hotel extras

  • 1 minute walk to Siam Paragon, MBK & CentralWorld shopping malls

  • Quick access to Suvarnabhumi Airport by BTS sky-train or highway

  • International asian buffet restaurant

  • 1 minute walk to BTS Siam sky-train station & city center

  • Free WIFI and comfortable working & meeting spaces

Our accommodation(s)

Book this hotel
Room 1

A comfortable room in the city center with 2 Single beds, en suite bath/shower, large ergonomic work area, modern equipment and contemporary decor. Up to 3 adults or 2 children (sharing existing beds). Non-smoking rooms.

  • Views:

    City View

Max. number of persons
4
Area
From 30 / 322 sq ft

Bedding

Single bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Kettle
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Universal shaving plug

Media And Technology

Internet Facilities

  • Data port in room
  • RJ 45 Outlet
  • High speed internetAdditional charge

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • Web TV
  • 32'/81 cm screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
  • 4 pers. max
  • 30 / 322 sq ft
  • Bedding 2 x Single bed(s)
  • Views: City View

Enjoy comfort and space in our Superior Corner Room with sofa. This well-designed room features complimentary WIFI Internet and LCD TV. Up to three adults or two children (sharing existing beds). Non-smoking rooms.

  • Views:

    City View

  • Most of the accommodation:

    Corner Room

Max. number of persons
4
Area
From 35 / 376 sq ft

Bedding

Queen size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Kettle
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathrobe
  • Hair dryer in bathroom
  • Telephone in bathroom

Media And Technology

Internet Facilities

  • Data port in room
  • RJ 11 Outlet
  • RJ 45 Outlet
  • Wireless internet in your room
  • High speed internetAdditional charge

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • 32'/81 cm screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop

A newly-renovated modern Deluxe room with 1 Queen bed, wooden floors, functional seating, 55" smart TV, rain shower, connectivity panel, free WIFI and brand new design. Up to 3 adults or 2 children (sharing existing beds). Non-smoking rooms.

  • Views:

    City View

Max. number of persons
4
Area
From 30 / 322 sq ft

Bedding

Queen size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Kettle
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Universal shaving plug

Media And Technology

Internet Facilities

  • Data port in room
  • RJ 45 Outlet
  • High speed internetAdditional charge

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • Web TV
  • 32'/81 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Safe large enough to accommodate a laptop

A newly-renovated modern Deluxe room with 2 Single beds, wooden floors, functional seating, 55" smart TV, rain shower, connectivity panel, and brand new design. Up to 3 adults and 2 children (sharing existing beds). Non-smoking rooms.

  • Views:

    City View

Max. number of persons
4
Area
From 30 / 322 sq ft

Bedding

Single bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Kettle
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Universal shaving plug

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • 32'/81 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Safe large enough to accommodate a laptop

A newly-renovated and spacious modern room features 1 Queen Bed and comfortable lounge area. Room comes equipped with adaptable seating, 55" smart TV, rain shower, connectivity panel. Up to three adults or two children. Non-smoking rooms.

  • Views:

    City View

Max. number of persons
4
Area
From 35 / 376 sq ft

Bedding

Queen size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Kettle
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Universal shaving plug

Media And Technology

Internet Facilities

  • Data port in room
  • RJ 45 Outlet
  • High speed internetAdditional charge

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Satellite/cable colour TV
  • Pay per view channel(s)Additional charge
  • 32'/81 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Safe large enough to accommodate a laptop

Experience the height of comfort in our Premier Room with exclusive VIP perks. Enjoy a spacious full access to the Premier Lounge,including daily breakfast,evening cocktails,and private meeting room usage. Up to 2 adults and 1 child Non-smoking rooms

  • Views:

    City View

Max. number of persons
3
Area
From 30 / 322 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Kettle
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathrobe
  • Hair dryer in bathroom
  • Telephone in bathroom

Media And Technology

Internet Facilities

  • RJ 45 Outlet
  • Wireless internet in your room
  • High speed internetAdditional charge

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • 32'/81 cm screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop

An elevated stay experience on our higher floors featuring a plush modern design. This sophisticated room offers all the latest amenities, including a 55" smart TV, rain shower, and a large work area. Up to 2 adults and 1 child. Non-smoking rooms.

  • Views:

    City View

Max. number of persons
3
Area
From 30 / 322 sq ft

Bedding

Queen size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Kettle
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathrobe
  • Hair dryer in bathroom
  • Telephone in bathroom

Media And Technology

Internet Facilities

  • RJ 45 Outlet
  • Wireless internet in your room
  • High speed internetAdditional charge

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • 32'/81 cm screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop

Suite

One Bedroom Suite 1 King-size Bed

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • 32'/81 cm screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop

Suite

Mezzanine Suite

Build amazing family memories at the Mezzanine Suite. Its design and layout is perfect and fun for kids and adults, keeping some privacy for everyone. It has a private king size room, mezzanine with 2 singles, 3 TV's, and a large restroom.

  • Views:

    City View

Max. number of persons
4
Area
From 60 / 645 sq ft

Bedding

King size bed(s) x1

Twin bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Kettle

Media And Technology

Internet Facilities

  • RJ 45 Outlet

Phone Facilities

  • Voice mail

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Safe large enough to accommodate a laptop

Suite

Paul Dubrule Suite

With a plunge pool and 143 sqm at the 15th floor, this suite is an exclusive experience. Enjoy a floating breakfast, or magnificent view of the city skyline during sunset. Fully equipped, luxurious and private, it is perfect for a special occasion.

  • Views:

    Pool side

Max. number of persons
4
Area
From 143 / 1539 sq ft

Bedding

King size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Kettle

Media And Technology

Internet Facilities

  • RJ 45 Outlet

Phone Facilities

  • Voice mail

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Safe large enough to accommodate a laptop

Suite

D.K. LAM Suite

D.K. LAM Suite is a cozy haven to de-stress and get pampered. Behold the city sunset while you get a relaxing soak at the large Jacuzzi. The master bedroom and the fancy furnished living and dining areas are suitable for sharing a relaxing getaway.

  • Views:

    City View

Max. number of persons
4
Area
From 143 / 1539 sq ft

Bedding

King size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Kettle

Media And Technology

Internet Facilities

  • RJ 45 Outlet

Phone Facilities

  • Voice mail

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Safe large enough to accommodate a laptop

Hotel location

Novotel Bangkok on Siam Square

392/44 Siam Square Soi 6, Rama I Road Pathumwan
10330 BANGKOK
Thailand

GPS:13.744721, 100.534816

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park
  • DON MUANG AIRPORT Additional charge
  • SUVARNABHUMI BKK Additional charge
  • BKK Additional charge
  • DMK Additional charge

Accessibility

Wheelchair accessible hotel

In hotel

Hotel informations

  • 425 rooms
  • 13 connecting rooms
  • 425 non-smoking rooms
  • 18 floors

Languages spoken at the hotel

  • English
  • French
  • Thai
  • Chinese Mandarin

100% Non Smoking Property

Elevator to all floor

Entertainment

  • Karaoke
  • Pool Table

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Concierge

  • Concierge

Porter

  • Porter

Pets

Pets not allowed

Catering

2 Restaurants

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Room service Additional charge
  • Buffet Additional charge

Business

7 Meeting rooms

Business Center

  • Business center with support staff

Family

Babysitting on request

  • Babysitting on request

Services for children

  • Play area

Well-being

Splash Poolside

  • Outside
  • On site

In Balance Fitness Center

  • On site
  • Sauna room Additional charge

Sports and leisure

Gym

  • On site

Bodybuilding equipment/Gym

  • On site
  • On site
  • Indoor parking
  • Private
  • 114 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 2.1 m / 6.9 ft
  • Parking pricing: 0.52 20 THB Per hour

  • Parking for a month
  • Parking for a week

Services & equipment

  • Stairs

Security

  • Extinguisher
  • Sprinkler
  • Video surveillance in parking
  • Controled access parking
  • Parking equipped with lights
  • Patrolled parking
  • Smoke extractors in car park

Accessibility

  • Accessible parking

Siamkit Building

Additional charge

GPS:13.743932, 100.534898

Parking information

  • Near the property
  • Outdoor parking
  • Public
  • 500 parking spaces
  • Max Limited Height: 0.2 m / 6.9 ft
  • Parking pricing: 1.04 40 THB Per hour

  • Parking for a month
  • Parking for a week

Security

  • Well-lit parking

Accessibility

  • Elevators

Experience the vibrant atmosphere of Thai street markets at the newly revamped restaurant, The Square! Enjoy a daily extravaganza of international fare for gourmet adventurers. From seafood to Asian and European favorites, we offer the best delicacies.

Cocktails and refreshments under the sun. Enjoy a dip in the pool while sipping a cool cocktail, beer, fruit juice or shake. Breakfast, lunch and snack menu with international and Thai cuisine plus a selection of healthy meals, salads and sandwiches

In Balance fitness center keeps your body in happy, healthy shape. Tammachart Spa has treatments perfect for relaxation and stress-relief and our big outdoor pool is great for cooling down in the Bangkok sun.

Tammachart Day Spa offers a soothing atmosphere in which therapeutic body treatments are given by professional and experienced therapists. The range of treatments include facial treatments, manicure, waxing, Thai Massage and more.

Wedding facilities include indoor ballrooms, outdoor poolside or a more intimate venue. Catering options include International Buffet, Cocktail Reception or Chinese Set Menu. Our wedding team is ready to create your special day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  2,949 reviews

Customer review rating 3.5/5

Donna F. Couples - Confirmed reviews ALL

Dear Donna F., Thank you for taking the time to share your feedback with us. It is wonderful to know that you appreciated our prime location and enjoyed a comfortable stay. Our team strives to provide a relaxing and convenient experience for every guest, and knowing that we succeeded during your visit means a great deal to all of us. We look forward to welcoming you back for an even better experience whenever your travels bring you this way again. Warm regards, Chananya Chaichok Guest Experience Manager

Customer review rating 0.5/5

Chang M. K. Business - Confirmed reviews ALL

Dear Chang M., Thank you for sharing your feedback with us. I am deeply sorry that your experience fell so far below expectations and that the ongoing renovation work severely impacted your stay. Subjecting you to overwhelming noise that caused significant stress and made basic communication impossible during check-in is completely unacceptable. You deserved a peaceful and restful environment, and I sincerely apologize for the profound frustration and discomfort this caused. Your comments have been escalated directly to our management team to review how we manage active construction periods and communicate these disruptions to our guests. We truly regret that we failed to provide the standard of hospitality you expected, and we appreciate your candid feedback as we work to address these critical issues. Kind regards, Chananya Chaichok Guest Experience Manager

Customer review rating 2.0/5

So V. S. R. Couples - Confirmed reviews ALL

Dear So V., Thank you for sharing your feedback following your recent stay. We sincerely regret that your experience fell short of expectations, particularly regarding the plumbing and utility issues you encountered in your room. Providing a comfortable and seamless environment is central to our standards, and it is clear we missed the mark during your visit. We appreciate you bringing these matters to our attention so we can address them appropriately. Should your travels bring you back in the future, we hope to have the opportunity to provide the refined, flawless experience you rightly expect. Kind regards, Chananya Chaichok Guest Experience Manager

Customer review rating 5.0/5

Jeffrey K. L. G. Business - Confirmed reviews ALL

Dear Jeffrey K., Thank you for taking the time to share your kind review. We are delighted to hear that you enjoyed our convenient location and that the hospitality of our team made such a positive impression on your stay. Delivering attentive, genuine care in the heart of the city is always our highest priority. We truly appreciate your warm feedback and look forward to welcoming you back again soon. Warm regards, Chananya Chaichok Guest Experience Manager

Customer review rating 5.0/5

Aranya S. Families - Confirmed reviews ALL

Dear Aranya S., Thank you for your generous feedback and for choosing to stay with us. It brings us immense joy to know that our convenient location and genuine hospitality made your stay feel just like returning home. We will take great pleasure in sharing your kind recognition with Khun Bewty, Khun Pear, Khun Jan, and Khun Mint at the Premier Lounge, Khun JeeJee at Tammachart Spa, Khun Kate for arranging your seamless reservation, as well as our concierge, bell, and security teams. Knowing that our welcome and farewell amenities added a memorable touch to your visit means a great deal to all of us. We truly appreciate your warm support and look forward to welcoming you home again soon. Warm regards, Chananya Chaichok Guest Experience Manager

Dear Donna F., Thank you for taking the time to share your feedback with us. It is wonderful to know that you appreciated our prime location and enjoyed a comfortable stay. Our team strives to provide a relaxing and convenient experience for every guest, and knowing that we succeeded during your visit means a great deal to all of us. We look forward to welcoming you back for an even better experience whenever your travels bring you this way again. Warm regards, Chananya Chaichok Guest Experience Manager

Customer review rating 0.5/5

Chang M. K. Business - Confirmed reviews ALL

Due to the hotel's ongoing renovation work, I was subjected to extremely loud and continuous noise, which caused significant stress throughout my stay. The noise was so overwhelming that it was virtually impossible to communicate with the reception staff during check-in.

Dear Chang M., Thank you for sharing your feedback with us. I am deeply sorry that your experience fell so far below expectations and that the ongoing renovation work severely impacted your stay. Subjecting you to overwhelming noise that caused significant stress and made basic communication impossible during check-in is completely unacceptable. You deserved a peaceful and restful environment, and I sincerely apologize for the profound frustration and discomfort this caused. Your comments have been escalated directly to our management team to review how we manage active construction periods and communicate these disruptions to our guests. We truly regret that we failed to provide the standard of hospitality you expected, and we appreciate your candid feedback as we work to address these critical issues. Kind regards, Chananya Chaichok Guest Experience Manager

Customer review rating 2.0/5

So V. S. R. Couples - Confirmed reviews ALL

1. The stay was marred by the following experiences a) Foul sewer smell in the living room toilet was unbearable/unhealthy during most of our stay b) Hot water was not always available when we wanted it for shower c) Rain shower was not working. d) Wash basin stop cock was not working.

Dear So V., Thank you for sharing your feedback following your recent stay. We sincerely regret that your experience fell short of expectations, particularly regarding the plumbing and utility issues you encountered in your room. Providing a comfortable and seamless environment is central to our standards, and it is clear we missed the mark during your visit. We appreciate you bringing these matters to our attention so we can address them appropriately. Should your travels bring you back in the future, we hope to have the opportunity to provide the refined, flawless experience you rightly expect. Kind regards, Chananya Chaichok Guest Experience Manager

Customer review rating 5.0/5

Jeffrey K. L. G. Business - Confirmed reviews ALL

Excellent location and excellent staffs.

Dear Jeffrey K., Thank you for taking the time to share your kind review. We are delighted to hear that you enjoyed our convenient location and that the hospitality of our team made such a positive impression on your stay. Delivering attentive, genuine care in the heart of the city is always our highest priority. We truly appreciate your warm feedback and look forward to welcoming you back again soon. Warm regards, Chananya Chaichok Guest Experience Manager

Customer review rating 5.0/5

Aranya S. Families - Confirmed reviews ALL

All the staffs made me feel comfortable and felt like coming back home. Could not thank more to Khun Bewty, Khun Pear, Khun Jan, Khun Mint at the Premier cafe, Khun JeeJee at Thamachart spa, all the security staffs and the bellman, special thanks to Khun Kate that made the reservation smoothly and seamless. Welcome and farewell treat were a very nice touch. Hope to come back again soon.

Dear Aranya S., Thank you for your generous feedback and for choosing to stay with us. It brings us immense joy to know that our convenient location and genuine hospitality made your stay feel just like returning home. We will take great pleasure in sharing your kind recognition with Khun Bewty, Khun Pear, Khun Jan, and Khun Mint at the Premier Lounge, Khun JeeJee at Tammachart Spa, Khun Kate for arranging your seamless reservation, as well as our concierge, bell, and security teams. Knowing that our welcome and farewell amenities added a memorable touch to your visit means a great deal to all of us. We truly appreciate your warm support and look forward to welcoming you home again soon. Warm regards, Chananya Chaichok Guest Experience Manager

Customer review rating 3.5/5

Szu-jen Y. Friends - Confirmed reviews ALL

The hotel is a little bit old. Some furniture need to be refurbished. For example, the door that separates the shower and the basin does not fit very well. And the water pressure from the shower is too small.

Dear Szu-Jen Y., Thank you for sharing your feedback and highlighting our convenient city-center location near Siam Paragon. While we are pleased that our prime setting served your travels well, please accept our sincere apologies for the shortcomings in your room comfort, particularly the weak shower water pressure and the poorly fitted bathroom door. A seamless and fully functioning bathroom is essential to a comfortable stay, and we regret that aging fixtures and low water pressure detracted from your overall experience. Your specific observations provide valuable guidance as we continue property updates and maintenance refinements. We truly appreciate your stay and hope to welcome you back for a more refreshed and comfortable visit in the future. Warm regards, Chananya Chaichok Guest Experience Manager

Customer review rating 4.5/5

L. S. L. L. S. L. Business - Confirmed reviews ALL

the 7th floor walkway was so noisy with the weak soundproof

Dear L. S., Thank you for taking the time to share your feedback following your recent visit. We are glad to hear that you experienced a comfortable stay overall, yet we understand how disruptive the corridor noise on the 7th floor was due to the soundproofing. A peaceful and undisturbed environment is essential for a restful stay, and we appreciate you bringing the acoustics along the walkway to our attention. Your constructive comments provide valuable perspective as we continue to focus on enhancing our guest comfort, and we hope to welcome you back for an even more tranquil experience in the future. Warm regards, Chananya Chaichok Guest Experience Manager

Customer review rating 5.0/5

Akm R. A. Business - Confirmed reviews ALL

Wonderful great time. Staff r excellent specially Mr Abdul and other staff in reception desk.

Dear Akm R., Thank you for your kind words regarding your recent stay at Novotel Bangkok on Siam Square. We are delighted to hear that our location and comfort met your expectations. It is wonderful to know that our staff, particularly Mr. Abdul, contributed positively to your experience. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future. Warm regards, Chananya Chaichok Guest Experience Manager

Customer review rating 1.5/5

Stacy K. Y. L. Friends - Confirmed reviews ALL

Lights are faulty when i checked in, water is so slow/ low pressure, no proper system for lift boarding at lobby due to maintenance issue, one of my card being deactivated without being informed. Not enjoying my stay there.

Dear Stacy K., Thank you for taking the time to share your candid feedback following your recent visit. Please accept our sincere apologies for the multiple issues that disrupted your stay, including the faulty lighting, weak water pressure, unexpected keycard deactivation, and the lack of proper elevator queue management during maintenance. A seamless, comfortable arrival and well-functioning room amenities are fundamental to any stay, and encountering these compounding inconveniences understandably led to a frustrating and unpleasant experience. Your detailed feedback provides vital perspective as we address these technical and operational shortcomings with our engineering, housekeeping, and front desk teams. We deeply regret that your visit fell so far short of expectations, and we appreciate the insights you have shared. Kind regards, Chananya Chaichok Guest Experience Manager

Customer review rating 1.0/5

Jimmy H. Couples - Confirmed reviews ALL

Very disappointing for Novotel. No hot water for a “4” star hotel.

Dear Jimmy H., Thank you for taking the time to share your candid feedback following your recent stay. Please accept our sincere apologies for the deep disappointment caused by the lack of hot water over two consecutive days and the intrusion into your privacy when staff entered your room unattended to deliver a welcome gift. Reliable hot water and complete respect for guest privacy are fundamental standards, especially for a four-star property, and having an unresolved engineering issue severely compromised your comfort. We deeply regret that your experience fell so far below what you rightfully expected from Novotel, and we truly appreciate the perspective you have provided as we address these critical service and maintenance shortfalls. Kind regards, Chananya Chaichok Guest Experience Manager

Customer review rating 3.5/5

Natalia P. Families - Confirmed reviews ALL

The location was good. The staff nice and efficient. Yet the building itself is falling into sorts. The bathroom door was broken the tiles cracking and very dirty. My kid got under the bed to get a toy he can out covered with a layer of dust. So were the drawers. The breakfast was good.

Dear Natalia P., Thank you for sharing your feedback and for highlighting our convenient location, breakfast offerings, and the attentive service of our team. Please accept our sincere apologies for the condition of your room, particularly the broken bathroom door, cracked and unclean tiles, and the dust discovered under the bed and inside the drawers. Thorough cleanliness and well-maintained accommodations are fundamental standards, and we deeply regret that this fell so far below what you and your family should have experienced. Your candid observations provide vital perspective as we address these maintenance and housekeeping shortfalls directly. We appreciate your stay and hope to have the opportunity to welcome your family back for a much more comfortable visit. Kind regards, Chananya Chaichok Guest Experience Manager

Customer review rating 0.5/5

Uyen L. T. B. Families - Confirmed reviews ALL

Sewage problem and moldy condition

Dear Uyen L., Thank you for sharing your feedback following your recent visit. I am deeply sorry for the unacceptable conditions you experienced regarding persistent sewage odors and mold. A pristine, fresh, and comfortable environment is fundamental to our standards, and we clearly fell far short during your stay. Please be assured that your comments have been escalated directly to our Engineering and Housekeeping leadership for immediate inspection, drainage remediation, and comprehensive deep cleaning. We take your feedback with the utmost seriousness as we work to resolve these issues at the source. I sincerely regret the discomfort this caused and appreciate you bringing these critical matters to our attention. Kind regards, Chananya Chaichok Guest Experience Manager

Customer review rating 4.0/5

Mohamed M. T. A. Friends - Confirmed reviews ALL

Amazing

Dear Mohamed M., Thank you for your kind words regarding our location. We are delighted to hear that you found it to be amazing. Our central position in Bangkok aims to provide our guests with easy access to many attractions, making their stay more enjoyable. We hope to welcome you back to Novotel Bangkok on Siam Square in the future. Warm regards, Chananya Chaichok Guest Experience Manager

Customer review rating 4.5/5

Madeleine Y. Y. T. Families - Confirmed reviews ALL

Wish the there were more equipment at the gym and it could be newer. Love the new renovated rooms with usb and type c plug near to the bed

Dear Madeleine Y., Thank you for taking the time to share your feedback with us. We are delighted to hear that you enjoyed our convenient location and that our newly renovated rooms—especially the bedside USB and Type-C charging ports—added ease and modern comfort to your stay. At the same time, we appreciate your candid observations regarding the fitness center. Having access to a well-equipped, up-to-date workout space is an important part of the travel experience, and your thoughts on expanding and modernizing the gym equipment provide valuable perspective as we continue to enhance our facilities. We truly value your insights and look forward to welcoming you back for another great visit. Warm regards, Chananya Chaichok Guest Experience Manager

Customer review rating 1.5/5

Najat A. S. A. A. Families - Confirmed reviews ALL

The elevator is terrible; we wait anywhere from one to ten minutes. The furniture is old, the mini-park is empty, there's insufficient ventilation in the room, and the security deposit paid during the stay is very high

Dear Najat A., Thank you for sharing your feedback with us. I am genuinely sorry for the significant frustration you experienced during your stay, as this is far below the seamless and comfortable standard we strive to deliver. Please accept my sincere apologies for the extended elevator delays, the aging furniture, and the insufficient room ventilation. I also take note of your comments regarding the empty minibar setup and the deposit policy. Your observations have been shared directly with our Engineering, Housekeeping, and Front Office teams to review ventilation airflow, lift management, and communication regarding check-in procedures. We appreciate your candid insights as we work toward continuous property improvements. Kind regards, Chananya Chaichok Guest Experience Manager

Customer review rating 3.0/5

Christopher S. Couples - Confirmed reviews ALL

I chose to stay at the Novotel Siam Square primarily because of its central location, having stayed at this property previously. I booked & was allocated a recently renovated room which was good but I am afraid that despite the renovations, it still felt that I was staying in an old, jaded hotel. Fantastic location - short walk to restaurants, public transportation, shopping, etc - but to all visitors to Bangkok, always be mindful of the infamous traffic jams which influence all road travel times - which cannot be blamed on the hotel, of course. Thin walls, useless entry door that didn't stop sounds (which slam loudly when closed & we could hear the noise of every other door along the corridor all night long throughout the 4 nights we stayed at the hotel - as well as noisy kids running up & down, etc, though not their fault as good sound proofing would have sorted out such issues), old noisy bathroom fittings & pipeworks, etc. All of these issues unfortunately reflect the age of the hotel.

Dear Christopher S., Thank you for returning to Novotel Siam Square and for sharing your detailed reflections with us. While we are pleased that our central location and renovated room met parts of your travel needs, we deeply regret that the overall ambiance and acoustic comfort fell short of expectations. A restful, undisturbed stay is paramount, and having your four nights disrupted by corridor noise, slamming doors, and plumbing sounds is certainly not the serene experience we aim to provide. Your constructive observations regarding sound insulation and fixtures provide crucial insight as we continue working to modernize and enhance our guest accommodations. We appreciate your candid feedback and hope to welcome you back for a far more peaceful visit in the future. Warm regards, Chananya Chaichok Guest Experience Manager

Customer review rating 1.5/5

Mark D. R. Families - Confirmed reviews ALL

We have been in many club level lounges but the facilities and welcome from this one was the worst we’ve encountered

Dear Mark R., Thank you for sharing your feedback with us following your recent visit. Please accept our sincere apologies for your disappointing experience in our premier lounge. We understand that club level facilities and service should represent the highest standard of refined hospitality, and it is deeply regrettable that neither our amenities nor the welcome from our team met those expectations. Your perspective is especially valued given your familiarity with premium lounge environments, and we take your comments seriously as we work to uphold the level of care our guests expect. If you are open to sharing further details, we would welcome the opportunity to connect with you directly. Kind regards, Chananya Chaichok Guest Experience Manager

Customer review rating 4.5/5

John F. E. Couples - Confirmed reviews ALL

We enjoyed our stay with you and appreciated the helpfulness of the staff, the cleanliness of our room and certainly the breakfast each morning. That, along with the convenience of the location means we would definitely stay with you again if we return to Bangkok.

Dear John F., Thank you for taking the time to share your kind review following your stay with us. We are delighted to hear that you experienced a high standard of accommodation and enjoyed our convenient location. It is wonderful to know that our attentive team, room cleanliness, and morning breakfast contributed to such a memorable visit. Creating a seamless and enjoyable environment for our guests is our greatest priority, and your feedback is truly rewarding to read. It would be our absolute pleasure to welcome you back whenever your travels bring you to Bangkok again. Warm regards, Chananya Chaichok Guest Experience Manager

Customer review rating 3.5/5

Soon W. J. K. Couples - Confirmed reviews ALL

Hotel is located in prime area but can be noisy as it is located right in the heart of shops and intersections of roads . . Can do better with better insulation of windows

Dear Soon W., Thank you for sharing your thoughts following your recent visit with us. We are pleased that our prime location provided convenient access to nearby attractions and vibrant local shops. At the same time, we appreciate your candid note regarding the street noise from the surrounding intersection and your suggestion regarding window sound insulation. Ensuring a restful environment amid a bustling city setting is essential to a comfortable stay, and your observations provide valuable perspective as we continually evaluate ways to enhance our guest experience. We hope to have the pleasure of welcoming you back for an even more comfortable stay in the future. Warm regards, Chananya Chaichok Guest Experience Manager

Customer review rating 4.5/5

Abdul R. N. K. Families - Confirmed reviews ALL

Well located, Comfortable stay and great staff… would like to take this opportunity to commend Ms. Baithong for her exceptional attention to detail and customer service at check in - was an absolute delight

Dear Abdul R., Thank you for choosing to stay with us and for sharing your generous feedback. It is delightful to hear that you enjoyed our convenient location, comfortable accommodations, and the hospitality of our team. In particular, we will gladly share your lovely commendation with Ms. Baithong, who will be very pleased to know that her attentive care and warm welcome made your arrival so memorable. Recognizing our team members for their genuine dedication is always a pleasure. We look forward to the opportunity of welcoming you back for another seamless and comfortable experience in the future. Warm regards, Chananya Chaichok Guest Experience Manager

Other web-users rate our hotel

  • 3,743 reviews 9.7/10 Location
  • 2,473 reviews 6.4/10 Room
  • 5,381 reviews 9.4/10 Service
  • 26 reviews 8.2/10 WiFi
  • 1,073 reviews 6.7/10 Cleanliness
  • 887 reviews 5/10 Comfort
  • 848 reviews 8.8/10 Food
  • 795 reviews 4.9/10 Amenities

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