ibis London Greenwich 3 stars

Customer review rating (ALL Rating) 4.1/5 603 reviews

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30 Stockwell street, Greenwich, SE10 9JN LONDON, United Kingdom

Description

Hotel extras

  • Banana Tree restaurant provides a selection of Pan-Asian cuisine

  • Set in the heart of the popular Greenwich Village

  • Just a five minute walk from Greenwich station (National Rail with trains to London Bridge).

  • Just a ten minute walk from The Royal Observatory

  • International team able to speak multiple languages!

Our accommodation(s)

Hotel location

ibis London Greenwich

30 Stockwell street, Greenwich
SE10 9JN LONDON
United Kingdom

GPS:51.479954, -0.009373

Telephone
Fax +44 20 8858 7139

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

BANANA TREE | RESTAURANT

A PAN ASIAN FEAST | Our restaurant brings exotic Pan-Asian street food flavours to you: from soups and salads, to wok-tossed noodles, stir fries and curries, as well as South-East Asia-inspired desserts and cocktails (40% of the menu is plant-based!).

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  603 reviews

TripAdvisor Rating  4.0/5  1,556 reviews

Good location isn’t enough

TripAdvisor rating 3.0/5

844markf Couples - TripAdvisor review

The hotel was well located for our visit to Greenwich and the O2. Parking is restricted so would advise guests to reserve in advance. The room was clean and big enough given it was London and staff all friendly. The issue was that the aircon did not work properly - we had 2 warm nights and if you tried to turn the aircon temperature down it cut off. Do we slept with open windows but given street noise was 2 nights with poor sleep. I noticed others mentioned aircon issues so maybe time to get it sorted

Dear Guest, Thank you for sharing your experience with us. We are glad to hear that you found our hotel well located for your visit to Greenwich and the O2, and that you found our staff friendly and the room clean. I regret that you found the temperature of your room to be too warm and am very sorry if this prevented you from enjoying a good sleep. Our Ibis hotels have an ‘air cooling’ system in place which does differ from air conditioning and this system is partly dependant on the external temperature. According to expected weather conditions for the time of year, the heating was on rather than the cooling system. As in actuality it was unseasonably warm at the time of your stay, I can only apologise if this system was not sufficiently effective on this occasion. Also, please note that we are currently displaying info in all bedrooms to inform guests about how our system work and that they can request fans/heaters if needed. We appreciate your suggestion regarding parking reservations: unfortunately this would not be an option as there is no way for us to block spaces in advance: our car park works on first comes firs served basis. Alternatives are available in the area should our car park be full. We hope to have the opportunity to welcome you back in the future and provide you with a more comfortable stay. Kind Regards, Vincenzo Squeo | General Manager

Nice personal stay in well located area

Customer review rating 5.0/5

Thomas A. Solo - Confirmed reviews ALL

Was meet by friendly staff and a was happy to find out that, it localet in a nice area. room was clean and not to much noise from road, so slept well, breakfast was good. only thing i could wish for was a better layout of the bathroom.

Dear THOMAS RAAE A., We very much appreciate your comments regarding your stay at the Ibis London Greenwich. We are thrilled to learn that our team contributed to a wonderful start to your day with their helpful and friendly service. It is delightful to hear that you found our manager to be accommodating and that you enjoyed your stay in our well-located area. Additionally, we are glad to hear that you found your room clean and were able to enjoy a peaceful night's sleep without much disturbance from road noise. It is fantastic that you also enjoyed our breakfast offerings. Your feedback regarding the bathroom layout is invaluable to us, and we will certainly take it into account as we continue to strive for excellence in guest experience. We sincerely appreciate your kind words and eagerly anticipate the opportunity to welcome you back for another enjoyable stay in the future. Should you have any further requests or preferences to make your next stay even more pleasant, please do not hesitate to let us know. Sincerely, Roxana Ion Hotel Team Leader

Great Location

Customer review rating 4.5/5

Nick Solo - Confirmed reviews ALL

Ibis Greenwich superb location for all amenities, Great spacious rooms and very comfortable beds Breakfast was lovely too, Excellent choice help yourself buffet style would definitely stay there again

Dear NICK P., We very much appreciate your comments regarding your stay at the Ibis London Greenwich. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are delighted to hear that you enjoyed your stay at Ibis Greenwich and found our location to be superb for accessing all amenities. It is fantastic to know that you found our rooms spacious and our beds very comfortable. Your positive feedback is truly appreciated, and we are glad to hear that you would choose to stay with us again. We look forward to welcoming you back for another enjoyable experience in the future. Sincerely, Roxana Ion Hotel Team Leader

Customer review rating 3.0/5

Anonymous Business - Confirmed reviews ALL

This was a decent experience, pretty much what was expected by Ibis standards. One rather large minus, though: there was a stench of mold (or something similar) in the room and it was pretty strong.

Dear Eero K. Thank you for sharing your experience with us. While we are pleased to hear that your overall experience aligned with the standards you expect, we are truly sorry to learn about the issue you encountered regarding the presence of an unpleasant odor in your room. Please accept our sincere apologies for any inconvenience this may have caused during your stay. Your feedback is invaluable to us, and we will promptly address this matter with our housekeeping team to ensure such occurrences are rectified and prevented in the future. We appreciate your understanding and hope to have the opportunity to welcome you back for a more seamless and enjoyable stay Best regards, Roxana Ion Hotel Team Leader

Good basic very small

TripAdvisor rating 3.0/5

gregorykY1668RE TripAdvisor review

Ticks all the boxes as clean very basic accommodation hotel Very funky great for back packers or people traveling light, very tight rooms and very tight bathroom area, we only stayed a couple nights could not do it for much longer, close to gmt and a big old ship and train station

Thank you for taking the time to share your feedback with us. We're pleased to hear that our hotel met your expectations for cleanliness and provided a funky atmosphere that appeals to backpackers and travelers. However, we apologize for any inconvenience caused by the tightness of the rooms and bathroom area. We understand that this may not be suitable for longer stays. We're glad to know that our proximity to GMT, a big old ship, and the train station added to the convenience of your visit. Your comments are important to us, and we will take them into consideration as we strive to improve our guests' experiences. We hope to have the opportunity to welcome you back again in the future.

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Other web-users rate our hotel

  • 661 reviews 9.4/10 Location
  • 862 reviews 5.5/10 Room
  • 607 reviews 8.8/10 Service
  • 15 reviews 5.4/10 WiFi
  • 334 reviews 6.8/10 Cleanliness
  • 189 reviews 4.8/10 Breakfast
  • 178 reviews 5.2/10 Value
  • 88 reviews 7.8/10 Vibe

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