Novotel York Centre 4 stars

Customer review rating (ALL Rating) 4.3/5 3,464 reviews

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Hotel extras

  • Onsite parking from £16.50 per night, Pet Friendly

  • Swimming pool currently closed for refurbishment

  • Elegant, modern restaurant, relaxed dining

  • Choice of flexible meeting rooms for events that work

  • Family Rooms available for 3 or 4 people

Our accommodation(s)

Hotel location

Novotel York Centre

United Kingdom

GPS:53.952728, -1.077586

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service


Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting.Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  3,464 reviews

TripAdvisor Rating  4.0/5  3,706 reviews

Nice clean hotel with good food. Check in very poor/slow

TripAdvisor rating 3.0/5

DanF_0888 Families - TripAdvisor review

I appreciate they had moved to a new system. But I turned up with a toddler and dog to a massive queue at reception, during which we then had to evacuate due to a fire alarm. Check in therefore at least 40 mins eating into valuable time on our stay. Then they had to re-take all my details during check in which I had already provided - only to be told to pay for parking and dog staying (would have been a nice gesture to offer one complimentary…) Other than that room was nice, clean and food from restaurant was of good standard.

Excellent place to stay

Customer review rating 5.0/5

Lesley J. Couples - Confirmed reviews ALL

We had a wonderful time.

Lovely stay

Customer review rating 5.0/5

Maria Families - Confirmed reviews ALL

Lovely hotel staff are welcoming and friendly they willing to help with any information


Customer review rating 2.0/5

Douglas C. Couples - Confirmed reviews ALL

Asked front of house what time could we check in told 4 so we had to change a meal reservation! And asked again when we got back told 3 not a happy bunny’s

Well located, great friendly staff, good breakfast

Customer review rating 4.5/5

Ian A. Families - Confirmed reviews ALL

Well located next to the river and a short walk into York. Helpful and friendly staff great with the children and managed to secure adjoining rooms which made the break more family friendly. Topped off with a good breakfast in the morning plenty of choice for everyone.

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Other web-users rate our hotel

  • 2,184 reviews 9.2/10 Location
  • 3,186 reviews 6.7/10 Room
  • 2,748 reviews 8.8/10 Service
  • 52 reviews 6.9/10 WiFi
  • 1,646 reviews 5/10 Cleanliness
  • 1,215 reviews 8.9/10 Breakfast
  • 670 reviews 4.3/10 Value
  • 595 reviews 2.8/10 Pool

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