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Novotel York Centre Hotel 4 stars

Customer review rating (ALL Rating) 4.3/5 11,876 reviews

ALLSAFE approved hotel

Novotel York Centre
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+ 18 Services

Hotel extras

  • Indoor heated pool with natural light

  • Elegant, modern restaurant, relaxed dining

  • Choice of flexible rooms for events that work

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Novotel York Centre

YO10 4FD york
united kingdom

Tel: +441133969004

Fax: (+44)1904/610925

Check-in from 15h00

Check out up to 12h00

  • By plane

    LEEDS BRADFORD At 50km / 31.25 miles

  • By plane

    MANCHESTER At 136km / 85 miles

  • By plane

    SHEFFIELD AIROPRT At 93.33km / 58 miles

  • By boat

    HULL At 60km / 37.5 miles

  • By boat

    NEWCASTLE At 140.81km / 87.5 miles

  • By helicopter

    YORK RACE COURSE HELIPAD At 1.61km / 1 miles

  • By helicopter

    YORK RACECOURSE At 1.61km / 1 miles

  • By car

    A19 At 0.1km / 0.06 miles

  • By car

    A64 At 3.22km / 2 miles

  • By car

    AIM/A19 At 20km / 12.5 miles

  • By train

    LEEDS At 32.18km / 20 miles

  • By train

    YORK STATION At 1.61km / 1 miles

GPS :53.952728, -1.077586

Hotel services


Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting.Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Wi-Fi
  • Bar
  • Meeting rooms
Catering services
  • One Restaurant
  • One Bar
  • Room service
    • Cold snacks
    • Hot meals
  • 6 Meeting rooms
  • Business Center
    • Self service business center
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 146 rooms
    • 4 rooms for people with reduced mobility
    • 124 family rooms
    • 5 connecting rooms
    • 146 non-smoking rooms
    • 4 floors
  • Languages spoken at the hotel
    • English
    • French
    • Spanish
    • Polish
    • Italian
  • Laundry / Valet Services
    • Dry cleaning / Ironing
  • Wi-Fi
    • High speed transmission line Additional charge
    • WiFi in the communal areas
    • WiFi at the hotel
    • High Speed internet
  • Reduced mobility Facilities
  • 100% Non Smoking Property
  • Check In & Check-out facilities
    • Late Checkout
    • Express check-out
    • Express check-in
  • Porter
    • Porter
  • Desk equipment available
    • Plugs and converters available on desks
  • Iron
    • Iron at reception
Access to property
  • Parking Additional charge
    • On site
    • Private
  • Services for children
    • Video game area
    • Indoor playground for children
    • Play area

Our accommodation(s)

Enjoy modern decor and ergonomic comfort. Queen bed, en-suite bath or shower, sofa bed, large flexible work area, complimentary WIFI access, 55'' LCD TV, hairdryer, iron, laptop safe, fridge, tea/coffee, Up to 2 adults and 2 children. Enjoy modern decor and ergonomic comfort. Queen bed, en-suite bath or shower, sofa bed, large flexible work area, complimentary WIFI access, 55'' LCD TV, hairdryer, iron, laptop safe, fridge, tea/coffee, Up to 2 adults and 1 child.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 200

  • Maximum capacity: 210 people

  • Maximum banquet capacity: 140 people

Find out more

Our guest reviews for
Novotel York Centre

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

11,876 reviews

TripAdvisor Rating 4.0/5

3,421 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Nice hotel

Customer review rating 4.5/5

Mike N. Friends - 22/11/2021 Confirmed reviews ALL

Lovely hotel , near enough to York without being in all the hustle and bustle of the city centre . Room was large and very clean . Like the separate toilet . Be aware when going to open the window as requested on leaving that the legs of the sofa stick out and are a trip hazard . Both me and my partner tripped on it . Few problems with the online booking system , despite several emails booking confirmation never totally confirmed. Receptionist had problems finding our booking . Later that evening phone call from reception asking if we still wanted our 4 rooms when we only booked two and had checked in ???? Needs to be addressed. All in all was a good stay .

Over priced

Customer review rating 3.0/5

Clare S. Couples - 22/11/2021 Confirmed reviews ALL

Rooms nice, apart from no where to straighten or dry hair, think breakfast should be included for the price and parking also

Place to stay!

Customer review rating 5.0/5

Mrs B. Families - 22/11/2021 Confirmed reviews ALL

Stayed overnight in a suite with our granddaughters aged 15 & 13. We received a warm welcome from the reception team on arrival at 11.15 and although the room wasn’t ready we could leave the car in the hotel car park which has lots of spaces. The suite was lovely and spacious and spotless clean as was the hotel overall. We had to choose a breakfast time which wasn’t a problem for us, the food was really good and replenished frequently. We found all the staff friendly and helpful and enjoyed our stay. Next time we visit York this is where we will stay.

Loved our stay.

Customer review rating 5.0/5

Mrs L. H. Couples - 22/11/2021 Confirmed reviews ALL

The staff are fantastic, so helpful and polite. They go out of the way to make sure you have a great experience. We even got upgraded to a suite for been nice people. We would definitely recommend and return when next in York. Thanks team Novotel.

OK stay

Customer review rating 3.5/5

James R. Couples - 21/11/2021 Confirmed reviews ALL

OK, but tea stain on carpet near bed and shower door leaked onto bathroom floor

Great location for the town Barbican

Customer review rating 5.0/5

Mark M. Couples - 21/11/2021 Confirmed reviews ALL

Great stay lovely staff, great room, safe carpark and overall a brilliant stay

A warm anniversary welcome.

Customer review rating 5.0/5

Graham K. Couples - 21/11/2021 Confirmed reviews ALL

The hotel is conveniently situated within a 10 to 15 walking distance of the city centre. Whenever we visit Novotel, York, we are made to feel at home by the staff whom we have got to know over time. They are extremely friendly and helpful; nothing is too much trouble for them. Our room was well presented and comfortable, dining was a pleasant experience with the food being well cooked and served by friendly and obliging staff from a good and varied menu. The lounge area is comfortable with a well stocked bar. Well done all for helping us celebrate our wedding anniversary.

Great location

Customer review rating 4.5/5

Julie Couples - 20/11/2021 Confirmed reviews ALL

Excellent facilities the biggest plus is there own car park and only short walk on riverside to Centre of york

Good spot for exploring York

Customer review rating 4.5/5

Anonymous Couples - 20/11/2021 Confirmed reviews ALL

Check in excellent, all staff we had contact with were very pleasant and helpful. Room clean and well equipped but smaller than other Novotels we’ve stayed in.

Customer review rating 1.5/5

Emma Couples - 20/11/2021 Confirmed reviews ALL

Well too overpriced and then you charge for parking to a compleat rip off

Great location.

Customer review rating 4.0/5

Anonymous Couples - 20/11/2021 Confirmed reviews ALL

A very pleasant stay. Good location and comfortable rooms. Nice bar. All staff very friendly.

Good location, lovely friendly staff, very good service

Customer review rating 4.0/5

Carol F. Families - 20/11/2021 Confirmed reviews ALL

Arrived to be greeted by friendly staff, when we found that we had a double bed we were moved, no questions asked and no fuss. The room was clean and comfortable. The breakfast was lovely and there was everything that you needed. The staff always greeted us in the morning with a smile and they were always helpful, really couldn’t fault them !

Good stay

Customer review rating 3.5/5

Anonymous Couples - 20/11/2021 Confirmed reviews ALL

The lobby was lovely and the staff were friendly and extremely helpful. The rooms were nice, a little on the small side, but beds were comfortable.

Made to feel welcome

Customer review rating 4.5/5

Malcolm J. B. Couples - 19/11/2021 Confirmed reviews ALL

With all of the covid restrictions in place at the hotel you were made to feel important. The staff - in all areas - were friendly and very helpful

Customer review rating 5.0/5

Anonymous Friends - 19/11/2021 Confirmed reviews ALL

Back to the original great standard I would expect from Novotel York. Thanks for a great stay!


Customer review rating 5.0/5

Warren R. Couples - 19/11/2021 Confirmed reviews ALL

Lovely hotel with friendly helpful staff. Breakfast was excellent with lots of choice. Hotel just enough distance outside if the centre. 10 mins to Shambles along the river bank. Great stay. Love York. Will be back.

Well located

Customer review rating 3.0/5

Jayne H. Couples - 19/11/2021 Confirmed reviews ALL

On first entering the hotel it was unclear where the reception was as there was little signage, the room was ok but separate toilet without a sink during COVID was not hygienic, also there was no remote for the tv and when we eventually got one it still didn’t work. we used the pool but the waterline was absolutely filthy.

Very well located with large car park which is a bonus

Customer review rating 4.0/5

Lesley Couples - 19/11/2021 Confirmed reviews ALL

Lovely room very comfortable. Was offered daily room service as this is not automatic due to Covid. Staff very accommodating and helpful. Small gripe , there is some work going on on the river and the drilling started at 07.30. That said we would definitely use this hotel again it’s bright , modern and a few minutes walk to the centre. We didn’t have time to use the pool but it looks very good.

excellent stay

TripAdvisor rating 5.0/5

francis d 19/11/2021 TripAdvisor review

Just an overnight stay but very enjoyable .Room was comfortable clean and well equipped .Dinner was very nice and well presented. Lovely walk into city but a good bus service as well.All in all an enjoyable short break

Lovely stay

TripAdvisor rating 4.0/5

lisahands2020 17/11/2021 TripAdvisor review

We had a lovely 2 night stay at this hotel. Hotel was well located, rooms were nice, lovely bar area with very friendly attentive staff. Breakfast was very good. The only disappointment was we upgraded to the deluxe superior room which compared to the standard rooms we usually have with Novotel was not at all worth the extra money. The room description is misleading, especially the "mini bar" which was actually 2 bottles of water for the 2 night stay.

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