Novotel York Centre Hotel 4 stars

Customer review rating 4.3/5 10,556 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Novotel York Centre
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+ 22 Services
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Room 1

Number of guests
Children's age

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Hotel extras

  • Indoor heated pool with natural light

  • Elegant, modern restaurant, relaxed dining

  • Choice of flexible rooms for events that work

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Manual temperature control
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
  • PorterPaying
Leisure and activities
  • Indoor heated pool
  • Boat excursions (Nearby)
  • Bike rack facilities
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 7 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available
Information message

Hotel location

Novotel York Centre

Fishergate
YO10 4FD
york
united kingdom

Tel: +441133969004

Fax: (+44)1904/610925

Check-in from 14h00

Check out up to 12h00

  • By plane

    LEEDS BRADFORD At 50km / 31.25 miles

  • By plane

    MANCHESTER At 136km / 85 miles

  • By plane

    SHEFFIELD AIROPRT At 93.33km / 58 miles

  • By boat

    HULL At 60km / 37.5 miles

  • By boat

    NEWCASTLE At 140.81km / 87.5 miles

  • By helicopter

    YORK RACE COURSE HELIPAD At 1.61km / 1 miles

  • By helicopter

    YORK RACECOURSE At 1.61km / 1 miles

  • By car

    A19 At 0.1km / 0.06 miles

  • By car

    A64 At 3.22km / 2 miles

  • By car

    AIM/A19 At 20km / 12.5 miles

  • By train

    LEEDS At 32.18km / 20 miles

  • By train

    YORK STATION At 1.61km / 1 miles

GPS :53.952728, -1.077586

Our accommodation(s)

Enjoy modern decor and ergonomic comfort. Queen bed, en-suite bath or shower, sofa bed, large flexible work area, complimentary WIFI access, 55'' LCD TV, hairdryer, iron, laptop safe, fridge, tea/coffee, Up to 2 adults and 2 children. Enjoy modern decor and ergonomic comfort. Queen bed, en-suite bath or shower, sofa bed, large flexible work area, complimentary WIFI access, 55'' LCD TV, hairdryer, iron, laptop safe, fridge, tea/coffee, Up to 2 adults and 1 child.

Superior room with 1 queen size bed

  • Max. number of persons: 2
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • TV room service ordering

Superior room with 1 queen size bed and a sofa

  • Max. number of persons: 3
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • TV room service ordering

Family Room with 1 queen size bed and 1 convertible double sofa

  • Max. number of persons: 4
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • TV room service ordering

Superior room with 2 single beds and 1 sofa

Accessible room
  • Max. number of persons: 3
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • TV room service ordering

Executive room with 1 queen size bed and 1 single sofa

  • Max. number of persons: 3
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • TV room service ordering

Deluxe Executive with 1 queen size bed and 1 single sofa

  • Max. number of persons: 3
Rooms

Our restaurants and bars

RESTAURANT

Type of cuisine: International

Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting.Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

Menu (PDF)

Lunch

12:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 20:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Non contractual photo

Absorb the lively atmosphere at Novotel. In stylish surroundings, choose from an array of beers, wines and cocktails served by our fun and friendly staff. Our buzzing bar offers the perfect place to enjoy an evening's entertainment or relax and unwind.

Menu (PDF)

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 200

  • Maximum capacity: 210 people

  • Maximum banquet capacity: 140 people

Find out more

Our guest reviews for
Novotel York Centre

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

10,556 reviews

tripadvisor

TripAdvisor Rating 4.0/5

3,285 reviews

Lovely stay

Customer review rating 4.3/5

C. Couples - 20/10/2020 Confirmed reviews ALL

Lovely stay, very safe and relaxing

Very good stay

Customer review rating 4.3/5

Jane Couples - 20/10/2020 Confirmed reviews ALL

Friendly efficient service. We arrived a little early, but were able to park and use the bar area and toilets. As our room was ready we were also able to check-in. COVID rules clear and explained well. Room was spotless and very comfortable. Very good location a short walk from the city centre, with a riverside walk as an alternative. Would recommend and definitely stay again.

Excellent location

Customer review rating 4.3/5

Clare Families - 19/10/2020 Confirmed reviews ALL

Very satisfied with our stay. We felt very safe in the hotel, very good one way system in place to ensure guests aren't walking into each other.

Really welcoming

Customer review rating 4.3/5

Kate Couples - 18/10/2020 Confirmed reviews ALL

We stayed for 2 nights and were really impressed with the location and the facilities of the hotel. Staff were very friendly, helpful and accommodating which made our stay feel extra special. Can’t recommend this hotel enough.

Disappointing

Customer review rating 4.3/5

Chris S. Couples - 18/10/2020 Confirmed reviews ALL

Lively greeting friendly front of house, the room was really nice, hotel location is ok, we were told checkout was 12 the next day but house keeping knocked on our room twice between 10&12 to get in to the room, dot give people option to stay and then have house keeping rushing you out.of the door. The breakfast was really poor cold streaky bacon, no fresh milk, our continental breakfast bags were poor, csrial with warm uht milk not pleasant, whilst understanding restrictions due to Covid the whole breakfast experience and service at breakfast were very poor, all in all the hotel was nice positioned well breakfast and house keeping ruined what was meant to be a special weekend

Dear Chris, Thank you for taking the time to tell us about your experience at the Novotel York Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies for being disturbed during your stay. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are investigating and will take appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Should you wish to discus this matter further please contact me on 01…60 Sincerely, Peter

Good stay

Customer review rating 4.3/5

Matt Couples - 18/10/2020 Confirmed reviews ALL

Had an overnight stay at York Novotel. Very comfortable, friendly staff and good decor. Reasonably priced. Close to the centre, walls and river. Felt Covid safe with directions, masks and sanitiser.

Excellent hotel

Customer review rating 4.3/5

Rachel Families - 18/10/2020 Confirmed reviews ALL

We had a great stay. The location of the hotel is fabulous and the hotel has a lovely feel to it. Staff are very helpful and friendly.

Good stay

Customer review rating 4.3/5

Ben C. Families - 18/10/2020 Confirmed reviews ALL

Friendly staff, which is everything. Nice, clean room. Use of swimming pool. Lovely food from restaurant.

Good stay

Customer review rating 4.3/5

Mo Couples - 17/10/2020 Confirmed reviews ALL

Clean, spacious and comfortable room. Systems in place to help protect against covid- one way system, sanitisers etc.

Absolutely brilliant

Customer review rating 4.3/5

Connor B. Couples - 17/10/2020 Confirmed reviews ALL

Couldn’t fault the place will be booking again soon.

Excellent stay

Customer review rating 4.3/5

Katie W. Families - 16/10/2020 Confirmed reviews ALL

The staff were all really kind helpful rooms clean brilliant stay considering the circumstances

Great hotel

Customer review rating 4.3/5

Claire Couples - 16/10/2020 Confirmed reviews ALL

Friendly, clean and great location

Dear Claire, Thank you for the great review of our hotel! We are glad that you enjoyed your stay with us and hope to see you again very soon. Kind regards, Peter Reception Manager

Decent

Customer review rating 4.3/5

S Couples - 16/10/2020 Confirmed reviews ALL

Nice room but could've been cleaner and better equipped

Favourite hotel

Customer review rating 4.3/5

Jan M. H. Couples - 15/10/2020 Confirmed reviews ALL

Staff go above & beyond , spacious rooms & large reception with easy one way system . Really organised at breakfast , good food .

Well located &good stay

Customer review rating 4.3/5

Pauline C. Couples - 14/10/2020 Confirmed reviews ALL

Staff excellent, special thanks to Charley, who looked after us on the forth floor with fresh towels, always cheerful, also the breakfast staff, very attentive.

Good location, Covid restrictions managed very well.

Customer review rating 4.3/5

C M. Couples - 13/10/2020 Confirmed reviews ALL

Would go again.

Well located and safe easy parking.

Customer review rating 4.3/5

Anonymous Friends - 13/10/2020 Confirmed reviews ALL

Helpful and friendly. Felt safe at all times.

Well located

Customer review rating 4.3/5

Anonymous Friends - 12/10/2020 Confirmed reviews ALL

Accessible bathroom not accessible toilet at wrong angle

Great location

Customer review rating 4.3/5

Steph Couples - 11/10/2020 Confirmed reviews ALL

Great location in the city, easy walk into the town centre. The room was great and the breakfast was organised well for the Covid season.

Good location

Customer review rating 4.3/5

Melissa J. Couples - 11/10/2020 Confirmed reviews ALL

Well located, disappointed in the room, 113 as I booked an executive room to have a few extras buy they were not included in the room, no robes, slippers or extra toiletries. Room was clean but new Covid precautions left it feeling quite cheap, didn't like the paper cups or jiffy bag containing coffee, tea etc. Also the toilet was separate from the bathroom and didn't even have a sink in it, I feel this is unhygienic. Breakfast was a surprise, the only choice was a full cooked breakfast or a brown bag containing a cereal pot, milk, yogurt, croissant, bread roll and juice. It would have been helpful if you reference this when booking as I wouldn't have paid extra for breakfast. I have stayed at other hotels recently who have still provided a fuller breakfast service whilst adhering to current safety measures.

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