Novotel Paris Centre Bercy

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Novotel Paris Centre Bercy 4 stars

Customer review rating (ALL Rating) 4.6/5 1,533 reviews

ALLSAFE approved hotel

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Description

Hotel extras

  • 10min from downtown Paris, 30min from Stade de France and 40min from Disney

  • Near lines 14 & 6 (serves the main monuments and cultural sites)

  • In front of the Accor Arena and close to the Gare de Lyon

  • Quiet location near Parc de Bercy

  • 40 minutes from Disneyland Paris (RER A)

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Novotel Paris Centre Bercy

85 rue de Bercy
75012 Paris
France

  • BUS:  24 GARE DE BERCY-POPB

  • BERCY:  14 Rue de Bercy

  • GARE DE LYON:  RER A GARE DE LYON

  • By plane

    PARIS ORLY At 15km / 9.32 miles

  • By car

    A3 EXIT PORTE DE BAGNOLET At 7km / 4.38 miles

  • By car

    A4 EXIT PARIS CENTRE At 1km / 0.63 miles

  • By car

    A6 EXIT PORTE D ITALIE At 5km / 3.13 miles

  • By train

    PARIS GARE DE LYON At 0.8km / 0.5 miles

GPS:48.838944, 2.380797

Hotel services

Check-in from - Check out up to

In summary
On site
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Near the property
  • Car park

Le Paris Bercy

Paris Bercy provides bistro cuisine in a friendly setting. Come and sample the menu prepared by our chef, Alexis Pinto, and his team. See you soon!

Our accommodation(s)

After a concert or meetings, enjoy our generous comfort with bathroom facilities with shower and bathtub. As a family, discover layouts designed for you. For even more space, discover our bedroom suites. Discover our fully renovated Executive Rooms with balcony on the 6th and top floor of the hotel. For your comfort, rooms include complimentary bathrobes and slippers, Nespresso coffee machine, WIFI and minibar.

Our guest reviews

Our guest reviews for
Novotel Paris Centre Bercy

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,533 reviews

TripAdvisor Rating  4.0/5  1,897 reviews

Certificate of excellence 2022

Friendly, great location to music venue

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

Very friendly staff, fluently speaking different languages. Check in and out was easy and smooth. Room was clean, nicely set, and quiet.

Dear Madam, We very much appreciate your lovely comments regarding your stay at the Novotel Paris centre Bercy It is always a pleasure to receive positive feedback. I will share them with our team as I am sure it will serve as an encouragement to all of our staff ! Thank you again for sharing your experience, we are looking forward to welcome you again, Kind regards, Richard LAINE Directeur / General Manager

Well located next to concert hall

Customer review rating 4.0/5

Dee Families - Confirmed reviews ALL

Good staff, good locations, near metro. But the check in time is too late.

Dear Madam Thank you for taking the time to share your feedback. We would like to apologize for the delayed check-in, it is not a usual matter. Sincerely, Richard LAINE Directeur / General Manager

Best location, very pleasant stay.

Customer review rating 5.0/5

Ermir Families - Confirmed reviews ALL

Very satisfied, rooms very well equipped, food delicious, overall you can put this hotel in the range of the best hotels.

Dear Sir, We very much appreciate your lovely comments regarding your stay at the Novotel Paris centre Bercy It is always a pleasure to receive positive feedback. I will share them with our team as I am sure it will serve as an encouragement to all of our staff ! Thank you again for sharing your experience, we are looking forward to welcome you again, Kind regards, Richard LAINE Directeur / General Manager

Good stay

Customer review rating 5.0/5

Marija Families - Confirmed reviews ALL

Great location, near metro station…good size of the room, really clean and great smell :) the breakfast was various and very delicious! When in Paris this hotel will be my option again.

Dear Mrs G. We very much appreciate your lovely comments regarding your stay at the Novotel Paris centre Bercy It is always a pleasure to receive positive feedback. I will share them with our team as I am sure it will serve as an encouragement to all of our staff ! Thank you again for sharing your experience, we are looking forward to welcome you again, Kind regards, Richard LAINE Directeur / General Manager

Good stay

Customer review rating 4.5/5

L Couples - Confirmed reviews ALL

Very good welcome and helpful personnel at reception desk. Hotel is clean and very close to metro station

Dear Sir, Thank you for taking the time to share your feedbacks. They are really crucial for us to know where we need to improve our service. You compliments towards the staff have been shared, thank you ! We hope to welcome you back to our hotel very soon! Sincerely, Richard LAINE Directeur / General Manager

Great stay

Customer review rating 4.5/5

Bori Couples - Confirmed reviews ALL

other than the pillows, everything was excellent

Dear Sir, Thank you for the nice review of our hotel ! We are glad that you enjoyed your stay and hope to see you again very soon. Kind regards Richard LAINE Directeur / General Manager

Good location, right by the metro station

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

Very friendly staff, excellent breakfast. Nice bedrooms and bathrooms. Very happy with our stay and will return. The only downside is the cost of the private car park; it is secure, right by the hotel but expensive (30 euros for 24 hours)

Dear Sir, Thank you for the great review of our hotel ! We are glad that you enjoyed your stay and hope to see you again very soon. Kind regards Richard LAINE Directeur / General Manager

Spring Break.

Customer review rating 4.0/5

Christopher E. Families - Confirmed reviews ALL

We had a great stay and thanks for the good weather. The reception staff was excellent as was the am buffet. The service in Biciclette was okay, but under staffed with the number of covers they had to serve. Seemed as though staff were running circles around each, but we survived.

Dear sir, Thank you so much for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Richard LAINE Directeur / General Manager

Good stay, out of Centre location

Customer review rating 4.0/5

Chris P. Families - Confirmed reviews ALL

Stayed for three nights. Arrived late and left late. Good stay, nice rooms, ideal size for a family of four with two young children (4 and 6). Views nice, hotel clean. Pillows were a little small and not as comfortable as they could be, but good room overall. Good customer service and lovely layout in the lobby with kids games available.

Dear Sir, We very much appreciate your lovely comments regarding your stay at the Novotel Paris centre Bercy It is always a pleasure to receive positive feedback. I will share them with our team as I am sure it will serve as an encouragement to all of our staff ! Thank you again for sharing your experience, we are looking forward to welcome you again, Kind regards, Richard LAINE Directeur / General Manager

Excellent family hotel

Customer review rating 4.5/5

Richard Families - Confirmed reviews ALL

Great stay at this hotel. Staff were extremely helpful, rooms were clean and modern, entertainment at breakfast was superb and very unexpected. The kids loved it! Breakfast itself was also nice. We would not hesitate to stay again. Location was also good, with metro station literally outside the hotel. Looking forward to coming back.

Dear Sir, Thank you for taking the time and effort in reviewing us at Novotel Paris Centre Bercy, we are delighted to see we had met all your expectations during your time with us. We are thrilled that you found our hotel to your liking and that you would happily come back ! Kind regards, Richard LAINE Directeur / General Manager

Good hotel for a flight at CDG

TripAdvisor rating 5.0/5

Neil U TripAdvisor review

Airport hotels, unless they are actually attached to the terminal can be a pain. Too short for taxis, too far to walk with lots of luggage, and shuttle buses are unreliable. So Bercy was good. No trouble with taxi from there (G7). Bercy is still inner Paris but a short haul to the peripherique and then on to your exact terminal at CDG. 40 mins at 7am. The hotel itself is very clean and well appointed. Easy checkin and out. Restaurant was fine too. It's a good idea to check if anything is on at the Bercy Arena next door, because this sleepy neighbourhood around the Cinemateque can get busy. Would recommend.

Dear Neil, Thank you very much for your great feedback. We could not more grateful to read that you would recommend our hotel ! We look forward to welcoming you on your next trip to Paris ! Kind regards,

The staff was extremely helpful and always willing to assist. The hotel itself was clean, bright and modern.

Customer review rating 5.0/5

Nick M. Couples - Confirmed reviews ALL

Under the circumstances, the staff made our stay very comfortable

Dear Sir, We very much appreciate your lovely comments regarding your stay at the Novotel Paris centre Bercy It is always a pleasure to receive positive feedback. I will share them with our team as I am sure it will serve as an encouragement to all of our staff ! Thank you again for sharing your experience, we are looking forward to welcome you again, Kind regards, Richard LAINE Directeur / General Manager

Good location, comfortable

Customer review rating 4.0/5

B. Families - Confirmed reviews ALL

Positive - well located: central Paris, next to a Metro station, plenty of restaurants around - quiet - friendly, courteous staff Negative - very limited lunch/dinner menu, especially for vegetarians or vegans. I believe the restaurant is only set up for simple meals that need warming up. No sign of proper food preparation/cooking.

Dear Sir, Thank you for taking the time to share your feedback, that is so helpful to know where we are good at and where we need to improve. We hope to welcome you back to our hotel very soon! Sincerely, Richard LAINE Directeur / General Manager

Fine, but crowded

Customer review rating 3.0/5

Anonymous Couples - Confirmed reviews ALL

We know the hotel well, and were not disappointed. However, we found the common areas very busy and crowded this time. The building work didn't help, and neither did the limited lift capacity (guests and service functions combined).

Dear sir, Thank you for taking the time to tell us about your last experience with us. I am sorry that this time, it did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Paris Bercy, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and we hope to welcome you back when the new facilities are finished. Sincerely, Richard LAINE Directeur / General Manager

Very good location

Customer review rating 5.0/5

Christian D. B. Families - Confirmed reviews ALL

Just next to Accor Arena (Bercy), very convenient when going to an event. Rooms very clean and good restaurant. Lot's of other eateries all around the area.

Dear Sir, Thank you for the great review of our hotel ! We are glad that you enjoyed your stay and hope to see you again very soon. Kind regards Richard LAINE Directeur / General Manager

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

Fast check-in, spacious room, very clean.

Dear Sir, We very much appreciate your lovely comments regarding your stay at the Novotel Paris centre Bercy It is always a pleasure to receive positive feedback. I will share them with our team as I am sure it will serve as an encouragement to all of our staff ! Thank you again for sharing your experience, we are looking forward to welcome you again, Kind regards, Richard LAINE Directeur / General Manager

Stay near accor arena

TripAdvisor rating 4.0/5

ChristopheD1339 TripAdvisor review

Perfect place if you attend a show in Accor Arena Bercy. The only thing is the drink offered to silver member. I was with my family and I was told the drink offered was only for me and have to pay for my family….just stupid. What is the cost of four soft?

Thank you very much for your comment following your stay in our hotel Novotel Paris Centre Bercy. The free drink is part of the Accor group policy. If you want to buy a soft drink at the bar, it would cost 4.5€ each, then 18€ for 4. We look forward to welcoming you again during your next stay in Paris. Richard LAINE Director / General Manager

Stay in Novotel bercy

TripAdvisor rating 3.0/5

richy19792021 TripAdvisor review

Service in reception is excellent specially Cinthia from Portugal! Restaurant staff very poor service! Never ask the guest if everything is ok!! Talking between them when buffets are empty!! You have to tell them to refill the things all the time! You don’t see a manager in the restaurant!! Apart from that is good the staff in reception very attentive and trying to solve the mistakes and bad service from restaurant!! Well done the reception and people from housekeeping also very good 👍

Excellent hotel for city trip

TripAdvisor rating 4.0/5

Amrita R Families - TripAdvisor review

Apart from lack of variance in breakfast everything were superb. During morning breakfast every day was some surprise for kids e.g. Face painting, dance with Disney character and magic show. All these are very appreciated. The metro service line 14 not affected due to strike. Self cooking egg station is nice idea but not that useful to prepare omelets.

Dear Amrita, Thank you for taking the time and effort in reviewing us at Novotel Paris Centre Bercy. We are glad that you appreciated our breakfast animations ! We hope to welcome you once again in the future!

Highly recommended

TripAdvisor rating 5.0/5

mfiellateau Families - TripAdvisor review

Lovely modern yet comfortable hotel with very friendly staff. Very family focused with great amenities for children. Breakfast has a wide selection and is very good. Metro and train station easily accessed.

Hello Mfiellateau, This is a lovely review, we are glad you had a great time with us ! Do not hesitate to come back :) Best regards

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