ibis Milano Centro 3 stars

Customer review rating (ALL Rating) 4.2/5 3,061 reviews

Best price
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Via Finocchiaro Aprile 2, CIN: IT015146A12HOLV2MZ, 20124 MILANO, Italy

Description

Hotel extras

  • Close to the historic center; Tram 1 and Repubblica metro station

  • Excellent bar service, ideal for aperitifs to be enjoyed in the outdoor patio or for grab & go

  • Close to Central Station, Corso Buenos Aires shopping district and LGBTQ+ zone

  • Free WIFI; business rooms for events; pet friendly; gym available

  • Indoor paid parking with limited spaces, not bookable

Our accommodation(s)

Hotel location

ibis Milano Centro

Via Finocchiaro Aprile 2, CIN: IT015146A12HOLV2MZ
20124 MILANO
Italy

GPS:45.477978, 9.201672

Telephone
Fax +39 02 659 8026

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms

LINEAUNO BISTRO'

Currently unavailable

Enjoy our restaurant! Lineauno Bistrot was born as a tribute to the Milanese trattoria revisited in a modern key, in a space reminiscent of the street and urban imagery of the tram.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  3,061 reviews

TripAdvisor Rating  3.5/5  8,187 reviews

Very good

Customer review rating 5.0/5

Dennis Z. Friends - Confirmed reviews ALL

Polite receptionists, very clean hotel with all amenities, close to good restaurants and airport.

Dear Dennis, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Oliviero - Guest Relations

Nothing special apart from location

Customer review rating 2.0/5

Tatiana Couples - Confirmed reviews ALL

My major concern is regarding the price/quality correlation. For the price we paid we'd expect at least an impeccable cleanliness (without an actual candy wrap lying behind the curtain) and a simple kettle with a couple of paper cups. So even though we've previously learnt not to expect anything extraordinary from Ibis, it was still pretty disappointing having some basic things off or missing during our stay.

Dear Tatiana, Thank you for taking the time to share your thoughts regarding your recent stay with us. We are pleased that you found our location convenient, as we know how important this is for our guests. However, we are truly sorry to hear that your experience did not meet your expectations, especially concerning cleanliness and the lack of basic amenities. Cleanliness is one of our top priorities, and we will address your comment about the candy wrapper behind the curtain with our housekeeping team to ensure it does not happen again. Regarding the absence of a kettle in the room, we understand how this might have been disappointing. As part of our three-star hotel standard, we do not provide kettles in the rooms. However, we strive to offer alternative services, such as our 24/7 café, where guests can enjoy a variety of hot beverages at any time. We apologise if this was not clearly communicated during your stay. Regarding the check in, unfortunately we are required by law to scan all the documents of Guests checking in as per our anti-terrorism laws. We appreciate your feedback as it helps us identify areas for improvement. Please rest assured that we are committed to providing a better experience for all our guests, and we hope to have the opportunity to welcome you back in the future. Kind regards, Oliviero

Well located

Customer review rating 4.0/5

Ans Solo - Confirmed reviews ALL

I enjoied my stay.

Dear Johanna, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Oliviero

Clean, friendly staff, well located

Customer review rating 4.5/5

Lauren P. L. Families - Confirmed reviews ALL

The hotel was clean, staff helpful and friendly. Services good, room clean. Location was perfect.

Dear Laura, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Oliviero

Chaos made worse by rude staff

Customer review rating 1.5/5

Geeemm Couples - Confirmed reviews ALL

Check in took forever - only two staff on the desk but many more floating about doing nothing. Apparently we were upgraded to a better room - it was so small I would shudder to imagine a standard room. Breakfast: no plates, no tables, no food, only four coffee machines and all broken. Asked if we could cancel remaining breakfasts because of the total disorganisation - the desk employee laughed and suggested we set an alarm to have breakfast earlier. Having to get up at 545 to have breakfast is brutal on what was meant to be a relaxing holiday. Bar staff were rude and didn’t say please or thank you. Breakfast staff huffed and tutted when a guest stated they had an egg allergy - they were very annoyed at having to show the allergen list. Customer service training should be considered in place of pointless green initiatives

Gentile cliente, Grazie del tempo dedicato a condividere le sue impressioni! Mi dispiace molto per la sua esperienza, ma è grazie a commenti come i suoi che possiamo capire come ed in cosa migliorare. Lavoriamo intensamente per garantire la miglior esperienza possibile ai nostri ospiti, ma evidentemente questa volta le cose non sono andate per il verso giusto. Se ci darà la possibilità di riguadagnarci la sua fiducia, le garantisco che faremo del nostro meglio per offrirle la qualità ed il servizio già apprezzati da tanti dei nostri ospiti. Cordiali saluti, Oliviero

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Other web-users rate our hotel

  • 3,036 reviews 9/10 Location
  • 3,855 reviews 5.1/10 Room
  • 2,646 reviews 8.3/10 Service
  • 194 reviews 3.8/10 WiFi
  • 2,177 reviews 3.7/10 Comfort
  • 1,701 reviews 8.2/10 Breakfast
  • 1,278 reviews 7.4/10 Cleanliness
  • 759 reviews 6/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.