Name: Novotel Manchester West
Address: MANCHESTER, M28 2YA, UNITED KINGDOM
Telephone: (+44)161/7290029

Novotel Manchester West 3 stars

Customer review rating (ALL Rating) 4.3/5 627 reviews

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Description

Novotel Manchester West

Hotel that makes every moment matter

Our friendly and welcoming team look forward to receiving visitors from all over the world. We pride ourselves in aiming to make all of our guests have the best possible experience. We benefit from many local attractions, and many more in easy distance.

Max Pierce, Hotel Manager

Situated in the picturesque countryside village of Worsley, within a 5 minute walk of the acclaimed RHS Bridgwater gardens, this 3-star hotel is just a short 20-minute drive from the city centre and less than 5km away from the famous Trafford Centre, the ski centre and many other attractions. With spacious, airy rooms throughout, guests can relax while the kids have fun in the outdoor playground. Our hot buffet breakfast is also served daily as are light snacks and full evening menu.

Manchester city centre is crammed with shops including the Arndale centre, or in easy reach is the famous Trafford Centre. Other attractions including LEGOLAND® Discovery Centre, the Chill Factore ski centre, SEA LIFE centre are easily driven to from us. In easy reach- Man.United (Old Trafford), Man.City (Etihad Stadium), Lancashire cricket club. Take a bus, from the hotel to city centre or to Walkden railway station, with direct connection to Salford, & Manchester Piccadilly. Manchester Airport 13 miles.

Hotel extras

Visit RHS Bridgwater Garden in the village of Worsley, an leisurely 20min walk from the hotel.
Located on junction 13- M60 motorway, 20 mins from the city, a great destination to meet up.
Breakfast, light lunch & snacks, evening meals daily in the restaurant, overlooking our garden
Free, secure parking for all hotel guests and conference delegates on site
Private meeting rooms available for 2 to 200 guests, or just casually meet up in the lounge.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Novotel Manchester West

Worsley Brow, Worsley
M28 2YA MANCHESTER
United Kingdom

Telephone +44 161 729 0029

+44 161 703 8207

By car
M60 JUNCTION 13 At 0km / 0 miles
By train
PICADILLY At 8km / 4 miles
By train
SALFORD CRESCENT At 5km / 3 miles
By train
WALKDEN At 1km / 1 miles

GPS:53.50145, -2.384557

Hotel services

Check-in from 03h00 PM - Check out up to 12h00 PM

In summary

On site

Car park
Restaurant
Wheelchair accessible hotel
Well-being
Wi-Fi
Breakfast
Bar
Meeting rooms

Elements, Garden Restaurant

Open for breakfast, lunches, snacks and full evening menu

Our accommodation(s)

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Standard Room with Queen bed + convertible Sofa

Max. number of persons: 2
Area: From 10 m² / 107 sq ft

Wireless internet in your room
Coffee/tea making facilities
Satellite/cable colour TV
Business Desk
Bathroom products(...)

Superior room with queen bed and twin sofa bed

Max. number of persons: 4
Area: From 10 m² / 107 sq ft

Wireless internet in your room
Coffee/tea making facilities
Satellite/cable colour TV
Business Desk
Bathroom products(...)

Superior Room with zip double bed and sofa

Max. number of persons: 2
Area: From 10 m² / 107 sq ft

Wireless internet in your room
Coffee/tea making facilities
Satellite/cable colour TV
Business Desk
Bathroom products(...)

Superior Room with zip twin beds and sofa

Max. number of persons: 2
Area: From 10 m² / 107 sq ft

Wireless internet in your room
Coffee/tea making facilities
Satellite/cable colour TV
Business Desk
Bathroom products(...)

Our guest reviews

Very good stay

Joanna Couples - 8/2/2022 Confirmed reviews ALL

We have stayed with our little dog over the weekend for our hikes in north of Peak District. The location is very good with free parking. The breakfast was perfectly sufficient, maybe having soy milk and yogurt on display will be useful as it is alread a standard in the hotels. We have enjoyed the stay, thank you very much.

We very much appreciate your comments regarding your stay at the Novotel Manchester West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Max Pierce General Manager Novotel Manchester West Max Pierce General Manager Novotel Manchester West

Given incorrect key to another guests room

J. Couples - 8/2/2022 Confirmed reviews ALL

We arrived and were greeted by a friendly member of staff but we're not asked to enter our vehicle registration in order to avoid a parking fine, we fortunately spotted the input device by the welcome desk. After completing the registration we were given our room key, however when we entered the room it was clearly occupied by another set of guests. Thankfully they were not in the room at the time. On returning to the front desk there was no apology provided and we were just instead given a new key. On the second day when we returned to the room it had not been serviced. We had not been advised that we needed to hang a sign on the door to get the staff to clean the room and replace the consumables such as shower gel.

Thank you for taking the time to tell us about your experience at the Novotel Manchester West. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Max Pierce General Manager Novotel Manchester West Max Pierce General Manager Novotel Manchester West

okay

Afh Couples - 8/2/2022 Confirmed reviews ALL

Having booked a superior room 4 weeks beforehand requesting a walk in shower due to mobility issues, I was dismayed to get a phone call the night before my arrival to say 'they had all been taken'. As far as I can see, either no one bothered to look at my request until the day before, or more cynically, delayed informing me in case I cancelled my booking. There was also a problem with an extremely noisy air conditioning or extractor unit somewhere in the courtyard outside. Apparently there had been other complaints, but the problem hadn't been fixed. Other than that it was fine. The staff were very pleasant and helpful, and the accommodation and food were as you would expect.

Thank you for taking the time to tell us about your experience at the Novotel Manchester West. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Max Pierce General Manager Novotel Manchester West

Jenu Friends - 8/2/2022 Confirmed reviews ALL

everything was perfect. Friendly staff and clean rooms

We very much appreciate your comments regarding your stay at the Novotel Manchester West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Max Pierce General Manager Novotel Manchester West Max Pierce General Manager Novotel Manchester West

Excellent

Peterw Business - 8/1/2022 Confirmed reviews ALL

Friendly and helpful staff, nice big room, comfortable bed, breakfast and dinner both very good. Hard to fault at the price.

We very much appreciate your comments regarding your stay at the Novotel Manchester West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Max Pierce General Manager Novotel Manchester West Max Pierce General Manager Novotel Manchester West

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Web-users rating

Other web-users rate our hotel

361 reviews 9.3/10 Location
820 reviews 6.6/10 Room
773 reviews 8.8/10 Service
32 reviews 5.9/10 WiFi
360 reviews 6.6/10 Cleanliness
356 reviews 7.7/10 Breakfast
14 reviews 9.1/10 Wellness Area

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Description

Hotel extras

Hotel location

Novotel Manchester West

Hotel services

Elements, Garden Restaurant

BAR

2 breakfasts

Fitness center

Meetings & Events

Weddings Non contractual photo

Our accommodation(s)

Standard Room with Queen bed + convertible Sofa

Superior room with queen bed and twin sofa bed

Superior Room with zip double bed and sofa

Superior Room with zip twin beds and sofa

Our guest reviews

Web-users rating

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