ibis Styles Manchester Portland Hotel 3 stars

Customer review rating (ALL Rating) 3.9/5 1,532 reviews

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Description

Hotel extras

  • Nearby landmarks include Manchester Town Hall and Chinatown

  • Central location, with plenty of nearby transport links

  • Jamboree Food Fest & Bar offering international cuisine

  • Located just 0.3km from Manchester Piccadilly train station

  • Great choice for travellers interested in night life

Our accommodation(s)

Hotel location

ibis Styles Manchester Portland Hotel

Portland Street, 3 to 5
M1 6DP MANCHESTER
United Kingdom

GPS:53.480173, -2.235233

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property

JAMBOREE FOODFEST & BAR

Come and celebrate a carnival of international flavours at our on-site Jamboree Foodfest & Bar. Kick back with an ice-cold beer, tuck into a plate of something a little different and relax in funky, colourful surrounds.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  1,532 reviews

TripAdvisor Rating  3.5/5  1,639 reviews

Much Improved since last stay...

TripAdvisor rating 4.0/5

watson-marsh-uk TripAdvisor review

I last stayed at this hotel some three years ago and it was so poor that I vowed never to reside here again however due to a booking area I had little choice but to sleep here once more. I was surprised by the improvements made especially to the customer service from the now friendly, efficient and professional team. The room was well presented and clean, with new televisions and they seemed to have a new coat of paint yet the air conditioning was extremely noisy making sleep difficult and the resident of the room having little choice but to turn it off at night, (I asked whether this was the case across the hotel and was informed by a team member that unfortunately it was). The location is superb right in the heart of the bustling and well connected for public transport. I will commence using this hotel once more following a much-improved stay.

Dear Watson-marsh-uk Thank you for giving us another chance and for sharing your experience. We're delighted to hear that you noticed significant improvements since your last stay, particularly in our customer service. Our new management team is committed to providing a friendly, efficient, and professional atmosphere for all our guests. We're glad you found your room well-presented and clean, and appreciated the updates we've made, including the new televisions and fresh paint. However, we apologize for the noise issues with the air conditioning. This is something we're actively working on to ensure a more comfortable stay for our guests. Thank you for highlighting our superb location. We hope to welcome you back in the future and provide an even better experience. Warm regards Adam Greenway Front Office Manager

Good value hotel let down by one thing

TripAdvisor rating 3.0/5

andyhillcoat Couples - TripAdvisor review

Hotel itself is very nice, clean and functional room in a very central location. And good value for money. The thing that let it down was the noise coming from the air con during the evening. Couldn’t sleep and had to go to reception at 3:30am to get some ear plugs just to drown the noise out.

Dear AndyHillcoat Thank you for your feedback and for highlighting the positives about our hotel. We’re pleased to hear you found our rooms clean and functional, and appreciated the central location and value for money. We apologize for the inconvenience caused by the air conditioning noise. Your comments are valuable to us, and we will address this issue to ensure a more comfortable stay for future guests. We hope to have the opportunity to welcome you back and provide you with a better experience. Warm regards Adam Greenway Front Office Manager

Lovely Clean Hotel excellent location and staff

Customer review rating 4.5/5

Clayton C. Couples - Confirmed reviews ALL

We really enjoyed the location as it was so close to a few train stations tram and bus connections, easy to get around the city centre from here. The room had style and we encountered a few minor issues which the staff resolved no problem, our shower leaked and we informed reception who sent someone from maintenance to fix this in no time. When we were out visiting the theatre they also replenished and freshened up the room which we thought was a nice touch. For a budget friendly hotel we thought it was worth what we paid, the only construction was the bathroom was on the small side, and we found the beds a little soft but that’s personal preference. We would stay here again.

Hello Clayton C., Thank you for your detailed and positive feedback! We're delighted to hear that you enjoyed your stay with us and found our location convenient, our hotel clean, and our staff helpful. We're glad to hear that our team promptly addressed the minor issues you encountered, and that you appreciated the room being refreshed while you were out. It's wonderful to know that you found value in your stay and enjoyed using the Accor ALL App to book your trip. We appreciate your constructive comments about the bathroom size and bed softness, and we will take them into consideration to improve our services. We look forward to welcoming you back for another enjoyable stay! Best Regards, Front Office Supervisor.

Fab location

Customer review rating 5.0/5

Caroline Couples - Confirmed reviews ALL

Lovely service all round, great staff, lovely food. Perfect location

Hello Caroline, Thank you so much for your wonderful feedback! We're thrilled to hear that you had a fabulous stay with us as a couple and that you enjoyed our lovely service, great staff, and delicious food. It's fantastic to know that our location was perfect for your needs. Your perfect ratings across all aspects of your stay, from booking to departure, are greatly appreciated. We're especially glad to hear that you found our team to be excellent and that you were satisfied with our cleanliness and sustainable development initiatives. Thank you for your loyalty to our brand and for recommending us. We can't wait to welcome you back for another fantastic stay in the future! Warm Regards, Front Office Supervisor.

Comfortable stay

Customer review rating 4.5/5

Kulasegaram R. Business - Confirmed reviews ALL

Good

Hello Kulasegaram R., Thank you for sharing your feedback with us! We're delighted to hear that you had a comfortable stay during your business trip. Your high ratings and positive comments about our booking experience, check-in process, WiFi, and the professionalism of our team are greatly appreciated. We apologize for any inconvenience caused by the limited choice at breakfast. Your feedback is valuable, and we'll take it into consideration as we strive to enhance our offerings. We're pleased that our reception staff could assist you in resolving the issue with the leak in the bathroom. We'll be sure to pass on your appreciation to them. Thank you for your loyalty to our brand and for recommending us. We look forward to welcoming you back for another great stay in the future! Kind Regards, Front Office Supervisor.

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Other web-users rate our hotel

  • 2,668 reviews 9.6/10 Location
  • 3,567 reviews 5.4/10 Room
  • 2,371 reviews 8/10 Service
  • 51 reviews 6.8/10 WiFi
  • 2,020 reviews 3.7/10 Comfort
  • 1,404 reviews 6/10 Cleanliness
  • 831 reviews 6.5/10 Breakfast
  • 9 reviews 2.3/10 Wellness Area

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