ibis Styles Manchester Portland Hotel 3 stars

Improvement was noticeable since my last stay but still a terrible breakfast offering. The staff were wonderful, helpful and professional. The location is very good for all that Manchester offers and its main public transport links. The breakfast is awful, not worth the £10 cost, instant coffee, dried out croissant, no hot food (a bacon sandwich is easy surely but no....

I was initially emailed the wrong address for the hotel. There are 2 ibis on the same street. My room was on the 7th floor but the heating AC was not working. I am an air con engineer by trade so I ran a few tests to clarify. The hotel staff moved me to a different room with no fuss. The AC in that room was very noisy and I imagine other people would complain about this. However the room was exactly what I needed, perfect location to my job, comfy bed and great shower etc. Would stay again and staff were very helpful.

On my 2nd night the people next door were screaming and shouting keeping me awake

The staff at this hotel can’t do enough for you. Extremely friendly check in experience, Isabella and Cristiana always provide a warm welcome. Khalid (the hotel manager) is both personable and entertaining, he’s also a realistic and genuine guy. It was a pleasure to spend a few nights staying at this hotel, the beds providing excellent comfort for a good nights sleep and the showers extremely refreshing to set you up for a good day ahead. I hope to return to this hotel in the not too distant future. Thanks to you all for making me feel welcome!

Good hotel with excellent customer service approach. You can’t beat the location and the prices at the moment! Clean room, covid safe with good food and drinks offers. Highly recommend and will surely s. again.

Enjoyed our stay from the time we checked in to the departure the guys looked after us and made sure we are at ease with everything. the hotel is very clean, tidy and in the heart of Manchester minutes away from Piccadilly station and our site.

Everything about the hotel is great especially the staff, very clean throughout and the rooms are different with a weather theme. Various food options, only room service though. Will highly recommend and s..

Had an electrical fault at home which couldn’t be fixed straight away. Needed somewhere local to stay for work the next day. Ibis was top notch from start to finish. I wouldn’t hesitate to recommend the hotel I stayed in.

As expected, team are always great and welcoming and the hotel is located right outside the gardens with access to locals and transport! Covid measures in place! My favourite place when staying in the city.

All the staff were fantastic

Friendly greeting and superb service

Good sevice , nice people!

Overall good hotel with genuine service, clean hotel, very central and convenient to shops and food outlets. Thoroughly enjoyed our stay on this occasion and will stay again soon.

Good experience, if I will come to Manchester will book again.

I have stayed in the hotel a number of times over the past two years and it is getting very tired. The first room I was put in had significant signs of damp on the eternal wall and the AC was broken to the extent that I had to move. The next room smelt a bit of stale smoke and the AC control said that the filter needed cleaning. At least it was warm. At about 1am I woke up too hot so tried to turn the AC down but found it was stuck on heat mode and to change to cool or auto was centrally controlled so I had to turn it off, which was ok on this occasion. TV only seemed to do BBC 1 and 2. I didn’t complain about the second room at the time as I didn’t want to move a second time. The staff were helpful and I have no issue with them but the general lack of care that I have been noticing will lead me to consider elsewhere when I am in Manchester next week. Andrew PS there was a significant crack/bash in the wall behind the door of the first room.