ibis Styles Manchester Portland Hotel

The rooms were clean, very comfortable, and the solaiman one of the staff was amazing his sevice was exceptional as well. I highly recommend this hotel for anyone visiting downtown Manchester. Overall, I had a great experience with the ibis style Manchester staff was incredibly helpful, and the amenities were great. Thank you

First the positives. We've stayed here before and last time we had a very positive experience. The hotel is super quirky, staff are lovely and the beds are comfortable and it's ideally located. Last time we were here for a show at the arena and this time was for a show at the Apollo, but we came for an extra night for our usual pre-gig night around Canal Street. As I said, ideal location for pretty much everything, Piccadilly Station, Piccadilly Gardens, Canal Street, the Arndale Centre and shopping and more pubs and restaurants you could ever need. And it's also excellent value for money. However, I don't normally criticise decor, but our room was shabby. There were lumps missing from the walls and the skirting board. The carpet had been washed and was still soaking wet. And there was only enough supplies for one cup of tea each. Thankfully there was a lovely maid on our floor who gave us more supplies from her trolley, so that was super helpful and helped keep our tea addiction satiated. We're from Yorkshire, tea is life. Then things got worse. We'd not noticed any issues on Thursday night, we were late getting to the hotel and late getting out for something to eat and very late getting in from our night out on Canal Street, and we were suitably anaesthetised and slept all night. However on the Friday night, I went to a gig at the Apollo (Behemoth - Polish death metal, most excellent show) and my wife stayed at the hotel. She started messaging me laster that evening saying there was chaos in the room next door, shouting women, screaming kids, and that the kids were also screaming up and down the corridor outside our room. Obviously I was otherwise engaged and she told me it eventually settled down. I got back to the hotel with my gig buddy at about 2350 and had a nice pint in the bar before going upstairs and going to bed. 7am I became acutely aware of what my wife had been complaining about the previous night. There were several shouting voices in the room next door, then screaming adults and screeching children. I just looked at my wife and she looked back and said "I told you". 7am. Wow. But we'd had it easy, my gig buddy who was staying on the 6th floor had been woken up by the same scenario at 5am. My wife had been talking to her friend who's a social worker, and it turns out that social services across the country use Ibis hotels to house crisis families when they have to be removed from dangerous situations. I completely understand that this is a necessity, but it's not ideal when it impacts on paying customers in such a negative way. Equally eye opening was the behaviour of the clientele using the restaurant. It made us very relieved we had paid for room only and not breakfast as well. Suffice to say, we won't be staying here again.

Lovely place , staff very friendly , staff member Preston very nice , helpful and friendly. Would recommend, also located in a very good spot of the city with every thing within walking distance and very close to tram.

Stayed here for a long weekend. The hotel is in an amazing location for Manchester City centre restaurants and shopping. Hotel staff could not do enough for us, quick check in and all the information we needed. Our room was small but it was perfect, very clean with everything we needed. Breakfast was great and the bar area was nice and relaxing.

Good stay, friendly reception on arrival. Basic but adequate room