ibis Styles Manchester Portland Hotel

ibis Styles Manchester Portland Hotel 3 stars

Customer review rating (ALL Rating) 3.6/5 948 reviews

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Description

Hotel extras

  • Nearby landmarks include Manchester Town Hall and Chinatown

  • Central location, with plenty of nearby transport links

  • Jamboree Food Fest & Bar offering international cuisine

  • Located just 1km from Manchester Piccadilly train station

  • Great choice for travellers interested in night life

ALLSAFE approved hotel

Hotel location

ibis Styles Manchester Portland Hotel

Portland Street, 3 To 5
M16DP MANCHESTER
United Kingdom

Telephone +44 161 246 3400

Fax +44 161 246 3400

  • MANCHESTER PICCADILLY GARDENS:  Various PICCADILLY

  • By plane

    MANCHESTER At 16.09km / 10 miles

  • By train

    PICCADILLY STATION At 1.93km / 1.2 miles

GPS:53.480173, -2.235233

Hotel services

Check-in from - Check out up to

In summary
On site
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi

JAMBOREE FOODFEST & BAR

Come and celebrate a carnival of international flavours at our on-site Jamboree Foodfest & Bar. Kick back with an ice-cold beer, tuck into a plate of something a little different and relax in funky, colourful surrounds.

Our accommodation(s)

The rooms at the Portland Hotel have a private bathroom with free toiletries. Rooms offer tea and coffee making facilities, a work desk, air conditioning and a hairdryer. All rooms also have a flat-screen TV. Rooms offer tea and coffee making facilities, along with a work desk, air conditioning and a hairdryer. All rooms have a flatscreen TV with Freeview.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.6/5  948 reviews

TripAdvisor Rating  4.0/5  1,423 reviews

Pre bookin and Reception Shambles

Customer review rating 1.0/5

George. Families - Confirmed reviews ALL

Pre booked in. When I arrived, staff were using a mobile phone with a cracked screen. No idea who I was. 10 mins later I got my key card when it should have been ready for me. Then, my card lets me into a room where 2 people were already asleep. Then new room key card didn't work. At 10:20 next day, card was rendered unusable when checkout is 11am. Even the cleaning staff who helped me thought the reception was a shambles. Maybe give me ny money back?

Dear GEORGE C., Thank you for taking the time to tell us about your experience at the ibis Styles Manchester Portland. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Well located, small, nice and cosy, comfy bed, clean toilets.

Customer review rating 4.5/5

Catalina Couples - Confirmed reviews ALL

Great place for a weekend away.

Dear SHERYL G., We very much appreciate your comments regarding your stay at the ibis Styles Manchester Portland. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Customer review rating 2.0/5

Olivia Friends - Confirmed reviews ALL

Key card wasent working, guys at reception “fixed” the key card 4 times and none of it worked. Then promised to fix the door/key card for when we get back a few hours later and was still not fixed. Also air con made a strange scream sound and the shower was leaking onto the floor.

Dear OLIVIA L., Thank you for taking the time to tell us about your experience at the ibis Styles Manchester Portland. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Good location, awful service

Customer review rating 1.0/5

Ellie Friends - Confirmed reviews ALL

I was extremely dissatisfied with my stay at this hotel, rude staff (besides one who was friendly) and dirty rooms. I have emailed Ibis to discuss this and had no response, would not stay again and would not recommend

Dear ELLIE T., Thank you for taking the time to tell us about your experience at the ibis Styles Manchester Portland. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Good location, comfy room

Customer review rating 4.5/5

Molie Friends - Confirmed reviews ALL

The location was great for such a cheap stay! The room was super comfy and clean would highly recommend. Only negative was that there was no milk alternatives available for the tea and coffee station in the room

Dear MOLIE H., We very much appreciate your comments regarding your stay at the ibis Styles Manchester Portland. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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