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ibis Styles Manchester Portland Hotel 3 stars

Customer review rating 4.1/5 6,919 reviews

ALLSAFE approved hotel

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ibis Styles Manchester Portland Hotel
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+ 8 Services

Hotel extras

  • Nearby landmarks include Manchester Town Hall and Chinatown

  • Central location, with plenty of nearby transport links

  • Jamboree Food Fest & Bar offering international cuisine

  • Located just 1km from Manchester Piccadilly train station

  • Great choice for travellers interested in night life

Services in the hotel and nearby

Check-in from 15h00

Check out up to 11h00


Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Public outdoor parking Paying
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
  • Breakfast included in the price
  • 1 Restaurant(s)
Business services
  • Copy/print service available Paying

Hotel location

ibis Styles Manchester Portland

Portland Street
3 To 5
M16DP manchester
united kingdom

Tel: +448713769026

Fax: (+44)8719711752

Check-in from 15h00

Check out up to 11h00


  • By plane

    MANCHESTER At 16.09km / 10 miles

  • By train

    PICCADILLY STATION At 1.93km / 1.2 miles

GPS :53.480173, -2.235233

Our accommodation(s)

The rooms at the Portland Hotel have a private bathroom with free toiletries. Rooms offer tea and coffee making facilities, a work desk, air conditioning and a hairdryer. All rooms also have a flat-screen TV. Rooms offer tea and coffee making facilities, along with a work desk, air conditioning and a hairdryer. All rooms have a flatscreen TV with Freeview.

Our restaurants and bars


Type of cuisine: International

Come and celebrate a carnival of international flavours at our on-site Jamboree Foodfest & Bar. Kick back with an ice-cold beer, tuck into a plate of something a little different and relax in funky, colourful surrounds.

Our guest reviews for
ibis Styles Manchester Portland

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

6,919 reviews

TripAdvisor Rating 4.0/5

1,260 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021


Customer review rating 0.5/5

S. V. Couples - 19/09/2021 Confirmed reviews ALL

First of all, we paid for the 10am arrival but when we showed up at the hotel we were told was only available from 12 pm which made a mess of our plans for the entire day. No apology or offer of refund for the extra price we paid. Once we were able to check-in, we were horrified at the state of the hotel. The corridors are tiny, dark, bits of plaster have fallen off the walls, it has a very dingy vibe. Well, when we actually went into the room it got worse. The first thing we noticed is the stench of damp that hits you in the face as soon as you open the door. The room was damp and cold. The shower was moldy, the curtains in the bedroom were ripped, the spare pillow had weird little brown bits on it. To top it off we could hear a drunk group of people in the neighboring room fighting each other over the state of mold in the room! View of an alleyway where we could hear people yelling at each other and groups of drunk girls peeing in the street. Overall, the worst hotel experience of my life. Truly felt scammed, the price is well over what they should be charging. DO NOT STAY HERE!!!!!!

Good stay

Customer review rating 4.5/5

Steve Solo - 18/09/2021 Confirmed reviews ALL

Nice staff, friendly welcome especially in the bar

Great location, nice staff.

Customer review rating 4.0/5

S. M. Couples - 14/09/2021 Confirmed reviews ALL

Everything was fine. Front desk and breakfast staff were friendly and efficient. Clean roo but a little small for an Inis Styles.

Excellent location

Customer review rating 5.0/5

Melanie B. Couples - 11/09/2021 Confirmed reviews ALL

As a returning customer of this hotel I was greeted with a very warm welcome the staff were very good and welcoming

Great location,

Customer review rating 4.0/5

Lee Couples - 11/09/2021 Confirmed reviews ALL

It was a great room in an amazing location, only problem is the ac unit wouldn’t go warm and was really noisy. The staff were amazing and couldn’t help more!

Well located, room very small and looking tired, bar staff terrible

Customer review rating 2.5/5

Huddersfield V. Friends - 11/09/2021 Confirmed reviews ALL

We stayed in this hotel in the weeks following it becoming an Ibis hotel and the rooms were roomy, well decorated and clean and the staff cheerful and very helpful. This is why we chose to stay here again. The front desk staff were polite but gone was the cheerful welcome of before. We were handed room keys but didn't realise we had to use them to access the lift. When we asked for help, it came with a sigh. The corridor lighting was very dark and the decor made it darker. The corridor carpets were stained and dirty, probably why the lighting is kept back The room we had was very small and for 2 people to move around on there was a lot of maneuvering. The carpet did not look clean and was sticky underfoot and also stopped 2 thirds into the room where it then joined to a totally mismatched carpet that looked even worse. We did not dare go bare foot. There was no welcome information in the room or details of hotel facilities or breakfast and each bed had only 1 pillow and there were only two bath sized towels in the room. No hand towels. I don't tend to use the same towel I have used to dry intimate parts of my body to dry my face and I'm sure most other people don't either. We went to the hotel bar in the evening where there were 3 staff serving and 2 of us buying drinks. 2 of the team were serving the other guest doing a variety of cocktails but the other member continued replacing glasses and cleaning. As they made no move to serve me despite making eye contact I assumed they were the glass collector so did not ask them to serve me. However after about 4 minutes of waiting the bar manager told the person stacking the glasses to stop and serve me. Turns out they were a server all along and could have been tending to me. I ordered a white wine and a vodka and diet coke/Pepsi. The wine was served from 2 different bottles, the last couple of mouthfuls from 1 bottle then the rest from the other bottle which was a different brand of wine. I asked for the wine to be from 1 bottle of 1 brand but he shrugged and said they were both the same even when I persisted and pointed out the labels were different. For the vodka and diet coke, he brought a half full bottle of 2 litre diet Pepsi from the back. I had to ask for ice and I am glad I did because when I came to drink it, the diet Pepsi was warm and so flat there was no fizz in the drink at all. I would have returned to the bar to complain but the apathy I had received regarding the wine made me think I would not get anywhere and also the batangas at that point was arguing with an who had ordered cocktails and the bar staff had decided they did not wish to make anymore. It was becoming hostile with the 2 raising their voices at each other so we got up and left leaving our drinks behind. When we tried to sleep that night, it took a long time to be able to as the walls are so thin we could hear the people on 1 side having conversation through the night and the snoring of the people on the other In the morning ING we realised there had only been enough tea and coffee placed in the room for 1 person even though we had booked a room for 2 people

Run Down noisy

Customer review rating 2.0/5

M Couples - 09/09/2021 Confirmed reviews ALL

Staff polite and helpful 10 out of 10 Rest was not ideal

Good Location

Customer review rating 4.0/5

Malc W. Couples - 08/09/2021 Confirmed reviews ALL

Check in good, room good, we did have a problem, with the lack of pillows, and over a 24 hour period, from arrival, we asked 4 different reception staff, for a pillow, 3 did not get us one, and the 4th, made sure, while we were out at dinner, that a pillow was put in our room, but that was 24 hrs later

Value for money but needs refurb

Customer review rating 2.5/5

Anonymous Couples - 08/09/2021 Confirmed reviews ALL

Rather unwelcoming arrival , had to ask for my complimentary drink . The room was a good size with a nice bathroom although the carpet was worn and not very clean .

Good central location

Customer review rating 4.0/5

Colin Friends - 07/09/2021 Confirmed reviews ALL

The hotel is well situated for most attractions in central Manchester. It is a typical Ibis hotel - what you see is what you get. The staff were friendly and the room was clean and tidy. The only downside was the coffee at breakfast which was awful and had probably never seen a coffee bean in its life.

Great stay at Ibis Portland

Customer review rating 4.5/5

Kev D. Friends - 06/09/2021 Confirmed reviews ALL

Excellent location right at the heart of everything. Walking distance to many shops and bars. Friendly, helpful staff and the rooms are spacious. Breakfast suitable for those on-the-go.

Great location, decent price, did the job

Customer review rating 5.0/5

Christopher Couples - 05/09/2021 Confirmed reviews ALL

Stayed one night on August bank holiday weekend. Despite being very busy, check in was quick and easy. The hotel is right in the centre of town near to all the shops, bars and restaurants. The room was small and the view out the window wasn't great but was clean, had a comfy bed and the bathroom modern with a decent shower. For the price it was excellent and suited all our needs. The recommended parking was 5 minutes away and was a secure multi storey. It was relatively cheap in comparison to others nearby but that was the weekend price (quite expensive in the week). Would definitely stay again for the same price

Good little hotel and in a great place, not far away from anything at all

Customer review rating 3.0/5

Daniel E. Couples - 04/09/2021 Confirmed reviews ALL

Staff wasn’t great, got told I could check in early and had a text to my mobile phone then got to the kiosk and was told it’s an automated text message. I turned up at 3 and then was told it would be a further 20 minutes to check in as the room wasn’t ready

Had better experiences

Customer review rating 2.5/5

C. B. Business - 04/09/2021 Confirmed reviews ALL

Stayed in Manchester’s other hotel's lots of times and always been good. With Ibis I used the online checkin procedure for speedy checkin but it was ignored and we had to wait as rooms were not ready. Water coming through smoke detector and dripping on the bed, room changes, broken aircon and very noisy from a compressor outside the room.

Amazing hotel in a great location

Customer review rating 4.5/5

Ellie Couples - 03/09/2021 Confirmed reviews ALL

Would really recommend. The only minus that I noticed was that they didnt have a hair dryer, but everything else was lovely!

Central location with good amenities.

Customer review rating 2.0/5

Edward Business - 03/09/2021 Confirmed reviews ALL

Very disappointed. 25minutes T. pick up room keys when pre checked, not on list for breakfast made T. wait breakfast items missing better offering full cooked T. order around the corner. Room not serviced as requested, leak in shower rude staff, (not all) format of hot was great but let down let by human factors. Emailed T. drop keys as check out not necessary then inconvenience again T. phone T. arrange payment.

I did not stay

Customer review rating 0.5/5

Anonymous Solo - 02/09/2021 Confirmed reviews ALL

I did not stay. My stay should have been cancelled upon check in due to problems upon check in at the hotel on the previous day. Please contact me 07… Va…

Very Impressed!

TripAdvisor rating 5.0/5

abaagil1210 12/01/2021 TripAdvisor review

I wasn't expecting too much for the price we paid but was very pleasantly surprised. Check in was quick and easy . Everyone was extremely polite and helpful, a warm service with a smile. When we entered the room it was absolutely spotless , spacious and great decor , loved the ambrellas and the weather decor, even the do not disturb door hanger was hilarious shape of an ambrella. The bed was extremely comfortable as were the pillows . The room itself was a perfect size for two people , shower was quite large , tea /coffee making facility in the room and hairdryer. The breakfast was quite good but i would say ditch the bacon buns because they do go hard , but what can you do during unprecedented times . The whole place felt covid secure so we had no worries there . Location is brilliant , 2 minutes walk from everywhere. Loads of shopping , takeaways , restaurants and bars within walking distance . We parked in the NCP and got discount through the hotel stamping the parking ticket on checkout. I would recommend 100% to anyone . Fantastic job by the staff .

Dear Abaagil1210 Thank you very much for your review of your recent stay here at the ibis Style Manchester Portland Street. I was delighted to read your review and I will ensure the team are aware. Please do contact me directly on to ensure another five star experience. Look forward to your e-mail and future stays. Kindest Regards. Khalid Sioud General Manager.


TripAdvisor rating 5.0/5

hassantusyr 29/12/2020 TripAdvisor review

Great experience, the location is excellent, close to the markets and supermarkets, the staff is very nice, especially Mr khaled, plus the staff are all respectful and helpful.and they have very high morals.

Dear Hassantusyr. Thank you very much for taking the time to review your recent stay here at the Ibis Styles Manchester Portland Street. I was delighted to read this fantastic feedback and rating and i will ensure the team are aware of it. I hope we can welcome you back very soon and please drop me a line on for any future bookings. Kind Regards Khalid Sioud. General Manager

Excellent value with excellent service

TripAdvisor rating 5.0/5

Adaw534 Business - 14/12/2020 TripAdvisor review

Short walk from everything needed in Manchester, staff were all friendly and efficient, hotel is very clean with quirky rooms spacious and clean, safety measures in place. Over all an Excellent night sleep and stay. Highly recommend and will stay again soon.

Dear Adaw534 Thank you for such a great review. We take pride in every aspect of our guest services and our staff are our biggest strength. It gives me immense joy to know that we made you feel comfortable and welcome with warmth and you were fully satisfied with the cleanliness and location of our hotel. Thank you once again for your kind comments and we look forward to welcoming you back at the Ibis Styles Manchester Portland Street. Drop me a line on for your future stays I will ensure all aspects of your stay are looked after. Regards, Khalid Sioud. General Manager

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