Novotel Toulouse Centre Compans Caffarelli 4 stars

Customer review rating (ALL Rating) 4.5/5 1,674 reviews

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Description

Hotel extras

  • Fitness center open 7 days a week from 6am to 10pm

  • 15 min walk to Capitole Square

  • Catering on the terrace from May 19. Breakfast in your bedroom.

  • Private indoor tool parking with direct accessto the hotel

  • Bar-restaurant with terrace and swimming pool

Our accommodation(s)

Hotel location

Novotel Toulouse Centre Compans Caffarelli

5 place Alfonse Jourdain
31000 TOULOUSE
France

GPS:43.611186, 1.431439

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

GOURMET BAR TOULOUSE CENTRE

Eat what you want, when you want. Simple and tasty, healthy and balanced, our food allows you to satisfy any craving at any hour. Go on a culinary adventure with a selection of tapas from the GourmetBar. Enjoy your meal on the terrace or in your room.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  1,674 reviews

TripAdvisor Rating  4.0/5  1,158 reviews

Certificate of excellence 2023

Very good stay

Customer review rating 4.5/5

G. Solo - Confirmed reviews ALL

Room was much better than expected, spacious with large comfortable bed, both a shower and a tub, and lots of amenities. The exterior space next to the pool is cosy, despite being small. pool is small, but enough to enjoy good weather late afternoon, and towels are offered. The lobby is very nice. Breakfast was great, with a wide choice and helpful staff. The restaurant and bar area are luminous

Dear G., thank you for sharing your positive experience with us. We are delighted to hear that you enjoyed the spacious room with a comfortable bed, dual shower and tub, and various amenities. It's great to know you appreciated the cozy exterior space by the pool and our delicious breakfast with a wide selection. We strive to provide a pleasant stay for all our guests, and your kind words motivate us to continue delivering exceptional service. We look forward to welcoming you back soon. Warm regards, Novotel Toulouse Centre Compans Caffarelli

Service not sufficient considering the cost

Customer review rating 2.0/5

Anonymous Business - Confirmed reviews ALL

The cost per night is too high for the service provided: Daily cleaning, good heating systems, information on the city, sufficient staff presence during breakfast, water availability during breakfast, room slippers, and others.

Dear guest, we apologize for falling short of your expectations. We will review our services to ensure better quality. Your feedback regarding daily cleaning, staff presence, and amenities is duly noted. Thank you for your valuable input. Best regards, Novotel Toulouse Centre Compans Caffarelli

Excellent hotel in all respects

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

I had a very Comfortable and enjoyable 4-night stay in April. The hotel is well located - close to a lot of life and activity, yet peaceful and quiet. Being next to the "garden" is a huge plus. The room was spacious. Only thing was lack of air control during this month, but at least the window opened. The bed and pillows were very good!

Dear Guest, thank you for your positive review of your recent 4-night stay with us in April. We are delighted to hear that you found our hotel excellent in all respects and enjoyed the comfort of your spacious room. We appreciate your feedback regarding the lack of air control, and we are glad the open window provided a solution. It is wonderful to know that you found our location convenient and the 'garden' view a huge plus. We are pleased that you had a restful stay with us. Looking forward to welcoming you back soon! Warm regards, Novotel Toulouse Centre Compans Caffarelli

Perfect service and very good location - close to city center and close to the airport.

Customer review rating 5.0/5

Rastislav V. Business - Confirmed reviews ALL

Friendly and professional staff with pro-customer approach.

Dear Rastislav V., Thank you for your kind words about our perfect service and convenient location. We are delighted to hear that you enjoyed the friendly and professional staff. Looking forward to welcoming you back soon! Best regards, Novotel Toulouse Centre Compans Caffarelli

Enjoyable stay

Customer review rating 4.5/5

Andrew Families - Confirmed reviews ALL

An overnight stay. Our bedroom was spacious and comfortable. We throughly enjoyed our evening meal at the hotel restaurant. The meal was exceptional!

Dear Andrew, we are delighted to hear that you had an enjoyable stay with us. It's wonderful to know that you found your spacious and comfortable bedroom to your liking. We are glad you enjoyed your evening meal at our restaurant. Thank you for sharing your positive experience! Best regards, Novotel Toulouse Centre Compans Caffarelli

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Other web-users rate our hotel

  • 466 reviews 8.7/10 Location
  • 663 reviews 7.3/10 Room
  • 859 reviews 9.1/10 Service
  • 6 reviews 8.8/10 WiFi
  • 358 reviews 8.6/10 Breakfast
  • 225 reviews 8/10 Cleanliness

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