ibis Brive Centre 3 stars

Customer review rating (ALL Rating) 4.3/5 673 reviews

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ibis Brive Centre - Image 1
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32 rue Marcelin Roche, 19100 BRIVE, France

Description

Hotel extras

  • Snacks and bar, 24/7 service

  • Sweet Beds by ibis in all rooms

  • Free private and public parking

  • 5-minute walk from city center

  • Book fair and Brive Festival 2 minutes from the hotel

Our accommodation(s)

Hotel location

ibis Brive Centre

32 rue Marcelin Roche
19100 BRIVE
France

GPS:45.164818, 1.529093

Telephone
Fax +33 5 55 23 54 41

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
Near the property
  • Car park

BAR

Non contractual photo

Enjoy a wide selection of international drinks and beers, along with our 24/7 snack food available at the bar or to take in rooms.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  673 reviews

TripAdvisor Rating  3.5/5  392 reviews

Comfortable stay

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

Repeat visit. Love the location by the river and within easy walking distance of the town centre. Staff were very welcoming, we slept well and there was a good choice of breakfast.

Dear ESTHER J., We very much appreciate your comments regarding your stay at the ibis Brive Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Colline FICHEUX Directrice

Customer review rating 2.5/5

Steven Couples - Confirmed reviews ALL

We have stayed at brive before but this time it was just for the night. We chose the ibis for the location. We did not sleep due to the road noise. We are gold members and I had to pay for one of the “free” drinks.

Dear STEVEN H., Thank you for taking the time to tell us about your experience at the ibis Brive Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. In Ibis hotel, the loyalty program offer one free drink for the ower of the loyalty card. The second guest is supposed to pay for his drink. We just applied Accor loyalty program. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Colline FICHEUX Directrice

Great location

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

Our room was big. With a balcony and a new bathroom. However the shower tray was flat and a flood of water drained out onto the floor. We were warned about this by the receptionist. Just fix it!! AC was inadequate. Breakfast was good as usual. Parking excellent just across the road. 10 mins into the centre. We will use this hotel again.

Dear JULIAN L., We very much appreciate your comments regarding your stay at the ibis Brive Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Colline FICHEUX Directrice

Clean and adequate.

Customer review rating 3.5/5

Paul C. Friends - Confirmed reviews ALL

However. Throughout the night someone was continually starting their car and allowing it to run for 10 - 15 minutes. So, I had poor sleep. everything else was fine.

Canceled stay due to broken AC (26°C room temperature), no refund

Customer review rating 0.5/5

Uwe Solo - Confirmed reviews ALL

The AC in the room was not cooling at all, the room temperature was ~26 °C (outside temp 36°C at 7 p.m.), it was mid of August. The hotel staff had no fan available and no other room, said the hotel was sold out. They didn't offer drinking water, no discount for the circumstances, said only that maybe i can get another room for the second night. My request to rebook me to another Accor hotel in Brive (according Accors all.com App there were rooms available in the ibis budget 5 km away) was answered with the remark that they can not ensure i will get a room with AC there, which is weird as they have only rooms with AC according the App. I decided to book another hotel on my own and cancel my stay, as it is very difficult for me to sleep at that temperatures. The lady at the desk told me that i have to pay the prize for the entire night anyway, no matter that they didn't deliver the conditions advertised. I took a shower in the room, used towels, so i would understand that they charge me something, but the full price for that poor service is very disappointing. Considering that likely the AC is not cooling anymore from one second to the next and attentive room service would take note of that, plus the fact that i had a question prior to my booking the evening prior to my stay which was set on hold ("can you wait a few seconds please?") and never answered within 8.5 minutes (i have checked my calls history at my mobile), i can not recomment that hotel in Brive. I usually book Accor hotels due to the good service, and problems can always happen and i am used they are managed in an appropriate manner, but at this location and charging the full price (even the used Accor rewards points from previous stays in Accor hotels are not refunded!) shows a very poor customer oriented attidude.

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Other web-users rate our hotel

  • 213 reviews 9.4/10 Location
  • 340 reviews 6.8/10 Room
  • 275 reviews 9.2/10 Service
  • 161 reviews 8.5/10 Breakfast
  • 92 reviews 7/10 Cleanliness
  • 43 reviews 4.5/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.