Mercure Brive Hotel 4 stars

Customer review rating (ALL Rating) 4.4/5 1,001 reviews

Mercure Brive Hotel - Image 1
Mercure Brive Hotel - Image 2
Mercure Brive Hotel - Image 3
Mercure Brive Hotel - Image 4

Description

Hotel extras

  • Hotel is fully air conditioned and offers free WIFI connection

  • Close to exit 50 of the A20 highway and with 20 Tesla charging stations

  • Catering service and breakfast every day of the year

  • Fitness center open 24/7, free access

Our accommodation(s)

Book this hotel
Room 1

Standard Room equipped with air conditioning, two single beds, WIFI connection, flat-screen TV and coffee/tea-making facilities. Bathroom with shower and hairdryer.

Max. number of persons
2
Area
From 20 / 215 sq ft

Bedding

Single bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Towel rack
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Children's TV Channels
  • DTT TV package
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • 17'/43 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Self-closing rooms

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Soundproof doors
  • Soundproof room
  • Vacuum cleaner

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Welcome tray

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk
  • 2 pers. max
  • 20 / 215 sq ft
  • Bedding 2 x Single bed(s)

Experience the indulgence of our luxury room and enjoy the finest bed linen exclusive to Mercure, iPhone/iPad docking station, Nespresso machine and many other subtle touches designed to ensure the perfect stay, whether it's for business or leisure.

  • Views:

    Pool side

Max. number of persons
2
Area
From 20 / 215 sq ft

Bedding

Double bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini bar with free soft drinks
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Towel rack
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Children's TV Channels
  • DTT TV package
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • 20'/51 cm screen
  • Flat screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Self-closing rooms

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Shoe polisher
  • Slippers
  • Soundproof doors
  • Soundproof room
  • Vacuum cleaner

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Welcome tray

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk

Room with 1 double bed. Free WIFI, bath gown, coffee & tea making facilities and bathroom with shower.

Max. number of persons
2
Area
From 20 / 215 sq ft

Bedding

Double bed(s) x1

Suite composée d'une chambre, d'un salon privatif, d'une salle de bain avec douche à l'italienne et d'un toilette séparé. Literie haut de gamme, petit dressing, machine Nespresso, minibar, chauffeuses convertibles, table basse....

Max. number of persons
4
Area
From 35 / 376 sq ft

Bedding

Queen size bed(s) x1

Single sofa bed(s) x2

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini bar with free soft drinks
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Towel rack
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Children's TV Channels
  • DTT TV package
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • 20'/51 cm screen
  • Flat screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Self-closing rooms

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Shoe polisher
  • Soundproof doors
  • Soundproof room
  • Vacuum cleaner

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Welcome tray

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk

Hotel location

Mercure Brive Hotel

Le Griffolet
19270 USSAC
France

GPS:45.167102, 1.483228

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 57 rooms
  • One family room
  • 57 non-smoking rooms
  • 3 floors

Languages spoken at the hotel

  • English
  • Spanish

100% Non Smoking Property

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

Desk equipment available

  • Shoe shine machine

Iron

  • Iron at reception

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Porter

  • Porter

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Express Additional charge
  • Buffet Additional charge

Business

4 Meeting rooms

Family

Services for children

  • Green area

Well-being

La Piscine

  • Outside
  • On site

Fitness center

  • On site

Sports and leisure

Jogging track

  • Nearby
  • On site

LE GRIFFOLET

Come and discover our chef's cuisine in a pleasant setting: a creative, bistro-style, seasonal menu based on fresh and local ingredients.

Cooking style
Bistronomy
Capacity
80
Accessibility
Accessible service

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Pet allowed
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Reservation recommended
  • Terrace
  • Musical Atmosphère

Payment

  • Cash
  • Credit card
  • Luncheon voucher
  • Holiday voucher
  • Contactless

Credit cards

  • American Express
  • Mastercard
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Wine by the glass available
  • Soft drinks
  • Digestifs

Accommodate food

  • Children menu
  • Vegetarian menu

Come and discover our chef's cuisine in a pleasant setting: a creative, bistro-style, seasonal menu based on fresh and local ingredients.

Enjoy lovely, peaceful and friendly time around our fireplace.

Start the day with a delicious and varied buffet breakfast. We also offer room service. If you need to leave very early or quickly, try the Express set menu, served at the bar.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,001 reviews

Customer review rating 4.0/5

Claire M. Families - Confirmed reviews ALL

Madame, Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Veuillez agréer, Madame, nos salutations distinguées. L'équipe Mercure Brive - Ussac

Customer review rating 3.5/5

Stephen S. Families - Confirmed reviews ALL

Hello, Thank you for taking the time to share your experience in such detail and for your feedback. We are pleased that you appreciated the hotel’s location and the presence of our Tesla Supercharger. Regarding EV charging, an information leaflet with a QR code is available at reception, and our team is of course available to assist guests with the charging process. We nevertheless take your comment on board: this information should be easy to find and clearly visible. We are, however, sincerely sorry for your experience upon arrival. A prolonged wait at reception, followed by difficulty getting the attention of our team at the bar, does not reflect the welcome we strive to provide to our guests. We fully understand that this may have created a poor first impression and that you ultimately chose to dine elsewhere. We will pay particular attention to this point to ensure that, even during periods when our team has to manage several responsibilities at the same time, every guest feels welcomed and properly looked after. We hope to have the opportunity to welcome you again and leave you with a much better impression next time. Kind regards, The Management --------------------------------- Bonjour, Merci d’avoir pris le temps de détailler votre expérience et pour votre évaluation. Nous sommes ravis que vous ayez apprécié la situation de l’hôtel et la présence de notre Supercharger Tesla. Concernant la recharge, une plaquette avec les informations et un QR code est disponible à la réception, et notre équipe se tient bien entendu à la disposition de nos clients pour les accompagner dans son utilisation. Nous prenons néanmoins votre remarque en compte : l’information doit être facilement identifiable. Nous sommes en revanche sincèrement désolés pour votre expérience lors de votre arrivée. Une attente prolongée à la réception, puis la difficulté à obtenir de l’attention au bar, ne correspondent pas à l'accueil que nous souhaitons réserver à nos clients. Nous comprenons parfaitement que cela ait pu donner une mauvaise première impression et que vous ayez finalement choisi de dîner à l'extérieur. Nous allons être particulièrement attentifs à ce point afin que, même lors des périodes où notre équipe doit assurer plusieurs missions simultanément, chacun de nos clients se sente accueilli et pris en charge. Nous espérons avoir l'occasion de vous accueillir à nouveau et de vous laisser cette fois une bien meilleure impression. Bien cordialement, La Direction

Customer review rating 5.0/5

Val H. Couples - Confirmed reviews ALL

Dear Customer, We very much appreciate your comments regarding your stay at the Hôtel Mercure Brive. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Brive - Ussac Team

Customer review rating 4.0/5

Nigel R. Couples - Confirmed reviews ALL

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mercure Brive - Ussac Team

Customer review rating 4.5/5

Philip J. Friends - Confirmed reviews ALL

Monsieur, Nous vous remercions pour vos commentaires suite à votre séjour à Hôtel Mercure Brive. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs L'équipe Mercure Brive - Ussac

Madame, Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Veuillez agréer, Madame, nos salutations distinguées. L'équipe Mercure Brive - Ussac

Customer review rating 3.5/5

Stephen S. Families - Confirmed reviews ALL

Adequate

Hello, Thank you for taking the time to share your experience in such detail and for your feedback. We are pleased that you appreciated the hotel’s location and the presence of our Tesla Supercharger. Regarding EV charging, an information leaflet with a QR code is available at reception, and our team is of course available to assist guests with the charging process. We nevertheless take your comment on board: this information should be easy to find and clearly visible. We are, however, sincerely sorry for your experience upon arrival. A prolonged wait at reception, followed by difficulty getting the attention of our team at the bar, does not reflect the welcome we strive to provide to our guests. We fully understand that this may have created a poor first impression and that you ultimately chose to dine elsewhere. We will pay particular attention to this point to ensure that, even during periods when our team has to manage several responsibilities at the same time, every guest feels welcomed and properly looked after. We hope to have the opportunity to welcome you again and leave you with a much better impression next time. Kind regards, The Management --------------------------------- Bonjour, Merci d’avoir pris le temps de détailler votre expérience et pour votre évaluation. Nous sommes ravis que vous ayez apprécié la situation de l’hôtel et la présence de notre Supercharger Tesla. Concernant la recharge, une plaquette avec les informations et un QR code est disponible à la réception, et notre équipe se tient bien entendu à la disposition de nos clients pour les accompagner dans son utilisation. Nous prenons néanmoins votre remarque en compte : l’information doit être facilement identifiable. Nous sommes en revanche sincèrement désolés pour votre expérience lors de votre arrivée. Une attente prolongée à la réception, puis la difficulté à obtenir de l’attention au bar, ne correspondent pas à l'accueil que nous souhaitons réserver à nos clients. Nous comprenons parfaitement que cela ait pu donner une mauvaise première impression et que vous ayez finalement choisi de dîner à l'extérieur. Nous allons être particulièrement attentifs à ce point afin que, même lors des périodes où notre équipe doit assurer plusieurs missions simultanément, chacun de nos clients se sente accueilli et pris en charge. Nous espérons avoir l'occasion de vous accueillir à nouveau et de vous laisser cette fois une bien meilleure impression. Bien cordialement, La Direction

Customer review rating 5.0/5

Val H. Couples - Confirmed reviews ALL

Great stopover. Easy to reach from the motorway. Very comfortable and good breakfast.

Dear Customer, We very much appreciate your comments regarding your stay at the Hôtel Mercure Brive. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Brive - Ussac Team

Customer review rating 4.0/5

Nigel R. Couples - Confirmed reviews ALL

Nice hotel for a stop on journey down to Spain

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mercure Brive - Ussac Team

Customer review rating 4.5/5

Philip J. Friends - Confirmed reviews ALL

EXC

Monsieur, Nous vous remercions pour vos commentaires suite à votre séjour à Hôtel Mercure Brive. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs L'équipe Mercure Brive - Ussac

Customer review rating 5.0/5

Julie G. Families - Confirmed reviews ALL

One-noight stay. We enjoyed dinner at the hotel restaurant, late-opened swimming pool and breakfast in the morning. We're very happy with this stay.

Dear customer, We very much appreciate your comments regarding your stay at the Hôtel Mercure Brive. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Brive - Ussac Team

Customer review rating 5.0/5

Corinda C. Solo - Confirmed reviews ALL

Next to the motorway - but rooms triple glazed. More than pleasant food in the restaurant. Plenty of parking.

Dear customer, We very much appreciate your comments regarding your stay at the Hôtel Mercure Brive. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Customer review rating 4.5/5

Daniel H. Couples - Confirmed reviews ALL

I liked: - friendly and attentive staff, from reception to the restaurant. Clean room and surroundings (pool area, park). Hotel was probably fully booked, so parking was tight. Room are small, but I appreciated the 'superior room' amenities, e.g. Hans Grohe shower (with rather slippery floor), minibar with water, Nespresso machine, and very comfortable bed!!! The service and quality of the food at dinner was very good, also breakfast was very good and good selection of fruits etc. Aircondition was new and worked very well. I did not like: room size is small, slippery floor in the shower (dangerous), only 1 elevator for 60 rooms is insufficient (I used stairs, they were wide and clean), parking was tight and 99% full when we arrived around 19h.

Dear Sir or Madam, Thank you very much for taking the time to share such a detailed review following your stay with us. We are delighted to read that you appreciated the warm welcome from our team, the cleanliness of the hotel, the comfort of your room, as well as the quality of both our restaurant and breakfast. Your kind words are a wonderful reward for all of our staff, who strive every day to provide the best possible experience to our guests. We also appreciate your constructive comments regarding the room size, parking availability, the shower floor and the elevator. Your observations are valuable and help us continue improving the experience we offer. We sincerely hope to have the pleasure of welcoming you back to Mercure Brive during a future visit to our region. Kind regards, The Management

Customer review rating 3.0/5

Peter W. Couples - Confirmed reviews ALL

Staff friendly, helpful and efficient. The guy on reception was also acting as barman and barista etc. However, the rooms are small and the toilet tiny! Despite the added little "extras" like a nespresso machine in the bedroom and lovely towels, they do not make up for the size of the room. The wifi was very slow and hard to connect to.

Dear Guest, Thank you for taking the time to share your feedback following your stay with us. We are pleased to read that you appreciated the friendliness and helpfulness of our team, as well as the comfort amenities provided in your room. Your comments regarding our staff are particularly appreciated and will be shared with the team. We are sorry, however, that certain aspects of your stay did not fully meet your expectations, particularly regarding the room size and Wi-Fi connection. While the dimensions of our rooms vary depending on the category and configuration of the building, we understand that perceptions of comfort can differ from one guest to another. We have also taken note of your remarks concerning the Wi-Fi service and will ensure they are reviewed with the relevant teams. Thank you again for your feedback, which helps us continue improving the experience we offer our guests. We hope to have the opportunity to welcome you again on a future visit. Kind regards, Hotel Management

Customer review rating 3.5/5

Anthony S. Couples - Confirmed reviews ALL

We have stayed a number of times over the years and return because it is an enjoyable experience and one f he few Mercures with a restaurant.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Customer review rating 4.0/5

Paul R. Couples - Confirmed reviews ALL

Good value, excellent food, wonderful surroundings and close to the autoroute. Occasionally there a language hiccups, but that has to be expected in multi-lingual situations, and are resolved amicably.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Customer review rating 4.5/5

Bernard C. Families - Confirmed reviews ALL

Confortable

Monsieur, Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Veuillez agréer, Monsieur, nos salutations distinguées.

Customer review rating 4.5/5

Jan D. L. Couples - Confirmed reviews ALL

Nice rooms, friendly service, close to higway, restaurant nearby.

Monsieur, Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Veuillez agréer, Monsieur, nos salutations distinguées.

Customer review rating 4.0/5

Claire W. Families - Confirmed reviews ALL

The hotelnis very clean and comfortable. It is easy to access. Car is needed to go to the center of Btive. We had small issues with water pressure. At one point, no water at all in our room. Breakfast was very nice. Staff very politesse and helpful.

Customer review rating 3.0/5

Chantal M. Couples - Confirmed reviews ALL

Pas d'internet. Pas de dîner possible.

Madame, Nous vous remercions d’avoir pris le temps de partager votre avis et sommes sincèrement désolés que votre expérience n’ait pas été à la hauteur de vos attentes. Concernant l’absence d’internet, il s’agissait malheureusement d’une coupure générale et imprévisible liée aux intempéries ayant touché toute la région à cette période. Nous regrettons sincèrement la gêne occasionnée, même si cet événement était indépendant de notre volonté. Pour le dîner, notre restaurant est effectivement fermé, hors saison, le vendredi soir ainsi que le samedi et le dimanche, comme indiqué sur notre site internet, sur les plateformes de réservation et dans nos informations pratiques. Nous comprenons toutefois votre déception si vous n’aviez pas eu connaissance de cette information avant votre arrivée. Nous espérons malgré ces circonstances particulières que votre séjour a pu être agréable et serions ravis de vous accueillir de nouveau dans de meilleures conditions. Bien cordialement, La direction

Customer review rating 5.0/5

Fabien A. Business - Confirmed reviews ALL

Excellent

Customer review rating 4.0/5

Jason C. Couples - Confirmed reviews ALL

Reception staff were very welcoming and friendly, I felt valued. Room was dated with very 70s feel but the bathroom was very modern. The whole room was clean and the bed was comfortable and the bed linen and towels were good quality. Restaurant, again friendly staff to welcome me to the table, very limited menu but what I ordered arrived in good time, was hot and was tasty. Plenty of parking, although several spaces exclusively for Tesla Superchargers, safe and well lit carpark. There is nothing within walking distance so perhaps better as a stopover hotel and the rooms could do with a refresh but these are small points of feedback

Customer review rating 4.0/5

Anthony S. Couples - Confirmed reviews ALL

A nice stay again, a good welcome, nice room and an excellent dinner.

Customer review rating 5.0/5

Benoit M. D. P. Couples - Confirmed reviews ALL

SATISFAIT DONC ON Y REVIENT!

Customer review rating 5.0/5

Brenda J. Couples - Confirmed reviews ALL

A clean and tidy hotel. Friendly staff. A limited menu, but the food was very good. WiFi very poor.

Other web-users rate our hotel

  • 154 reviews 8.7/10 Location
  • 341 reviews 6.1/10 Room
  • 348 reviews 8.3/10 Service
  • 7 reviews 3.8/10 WiFi
  • 148 reviews 9/10 Breakfast
  • 110 reviews 5.4/10 Cleanliness
  • 103 reviews 4/10 Vibe
  • 67 reviews 4.5/10 Amenities

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