ibis Wien Mariahilf 3 stars

Customer review rating (ALL Rating) 4.3/5 1,042 reviews

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Mariahilfer Gürtel 22-24, 1060 VIENNA, Austria

Description

Hotel extras

  • BIG BUS-Haltestelle direkt vor dem Hotel genießen Sie eine audio-geführte Stadtrundfahrt.

  • Enjoy a central location next to Mariahilferstrasse and Westbahnhof.

  • Breathtaking views of Vienna from the tallest building in the area

  • Restaurant & Bar with Viennese specialties and international delicacies

  • We have a large parking garage.

Our accommodation(s)

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Hotel location

ibis Wien Mariahilf

Mariahilfer Gürtel 22-24
1060 VIENNA
Austria

GPS:48.193335, 16.339331

Telephone
Fax +43 1 5979090

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

Günter Restaurant, Bar & More

Good times are guaranteed at Günter's, as the atmosphere never gets boring and every visit seems timeless. "Just one drink" suddenly turns into three, and one dinner can quickly turn into a legendary night. Karaoke and other fun activities await you.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,042 reviews

TripAdvisor Rating  4.0/5  2,736 reviews

Certificate of excellence 2024

Customer review rating 0.5/5

Bogdan P. Families - Confirmed reviews ALL

The experience was bad. First of all, the parking is unsecure and with a very complicated acces to the reception. Then, the employees are so unaware of the surroundings. Then, the hotel is old, but i mean relly old. Elevators shaking when stopping to the levels, thelocking system is tricky and takes time to open the door, the furniture is old, old, old. The shower walls were broken into pieces and the WORST of all, with the window closed, you still hear absolutelly everything from outsite. I complained about that, they offered to change the room, but it was too late. Even when chrcking in i requested a quiet room, and this is what i got.

Customer review rating 0.5/5

Zuzana O. Solo - Confirmed reviews ALL

I stayed at the hotel for 5 days, during that time, no one was in my room to clean it, take out the trash, change the towels and bring new toilet paper. I paid more than 500€ and the service was just terrible. It was not my first visit to this hotel, but definitely the last.

Dear Guest, Thank you very much for taking the time to share your experience with us. I’m truly sorry that your stay didn’t meet your expectations this time. Our hotel proudly supports Mécénat Chirurgie Cardiaque, a charity that helps children with heart conditions receive life-saving surgery. ❤️ As part of our Good for Kids program, rooms are cleaned only upon request in order to reduce water and energy consumption. For every room that is not cleaned, we make a donation to this charity. We fully understand that this system may not be familiar to everyone, and I’m sorry if it wasn’t clear during your stay. Our team is always available 24/7, and we would have been happy to refresh your room at any time. We truly value your loyalty and hope you will give us another chance to welcome you back and offer a much better experience. Kind regards Cedric Schiller - Hotel Manager

Customer review rating 3.5/5

Julian T. Families - Confirmed reviews ALL

The bar refused to refill water for me and wanted to charge me for tap water. As an Accor Gold member, just a few nights away from Platinum status, I was surprised by the disrespectful behaviour from the bar. Having stayed at many Accor hotels, this is the first time a hotel bar has refused to refill water for me. I understand that the bar is now operated by a different operator that is not part of the Accor group. However, since they are in an Accor hotel building, they should still treat Accor loyalty program members with respect and act on requests such as refilling water, which honestly is not difficult and costly for the bar.

Dear Mr T., thank you for your time and sharing your experience with our restaurant. We appreciate it a lot. First of all, I would like to apologize for what happened. I fully understand you. You, as a Accor member, are always cordially welcome in our hotel(-s). It means a lot for us. Let me please shorly explain why happened this. As our Günter restaurant operates separately from the hotel, we decided to charge water refill – this was an internal regulation. Since we understand this and we see this can lead to the point where our guests are not satisfied, we have decided to stop this. Guest satisfaction, of course, is extremely important for us. Though this happened, we hope you will visit us again. We woud like to show you that we can do it all right. Should you need any support or should there be any questions, do not hesitate to contact us, please. We are here for you. Kind regards, Your Restaurant Manager

Customer review rating 3.5/5

Marsileza J. Business - Confirmed reviews ALL

There are no amenities what so ever, the house keeping was not refilling the water bottles unless you go downstairs and ask for that, etc

Customer review rating 5.0/5

Margot G. S. K. Couples - Confirmed reviews ALL

We booked the hotel because we had tickets for the Raimund Theater. The hotel lies just across the street. Very convenient! The rooms were clean and comfortable, and the employees were friendly and helpful. The breakfast had a lot of choices. We would be happy to return!

Dear Guest, Thank you very much for your wonderful review and the perfect rating! We’re delighted to hear that you enjoyed your stay with us and appreciated our convenient location near the Raimund Theater. It’s great to know that you found the rooms comfortable, our staff friendly and helpful, and the breakfast satisfying. Your kind words mean a lot to our team. We look forward to welcoming you back on your next visit! Best wishes from Vienna Your Team ibis Wien Mariahilf

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Other web-users rate our hotel

  • 1,636 reviews 9.3/10 Location
  • 1,846 reviews 5.6/10 Room
  • 1,369 reviews 8.9/10 Service
  • 24 reviews 7.8/10 WiFi
  • 1,135 reviews 7.8/10 Breakfast
  • 956 reviews 3.7/10 Comfort
  • 715 reviews 7.1/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.