Novotel Lisboa Hotel 4 stars

I think the best thing about the hotel is the team members. I had a fantastic stay and the service i received was of a very high standard. The location of the hotel is very convenient and my room was very spacious. I did not have breakfast so cannot review, however i did have dinner in the restaurant and the food was very good quality and nice atmosphere. The service at the Pool Bar was absolutely superb. I would definitely recommend and will be back in November.

We were very comfortable in the hotel, but we think the supplement for hosting a dog is too high, seeing that other hotels of the same brand are lower

We stayed in the hotel for 2 days during our trip to Lisbon. I knew what to expect so there were no surprises. The hotel itself is OK. The location is 20 min by walk from metro so it is good for city discovery. If you are with car please note there is a strange pay system for the underground parking. You need to pay every time you leave the parking during the day. Although max price per day is 11 EUR if you leave/enter several times per day you will definitely pay more. We did not like breakfast. The choice of food was small, quality was average and you could not serve yourself because you had to ask the lady to give you the food. Overall opinion is a good hotel for couple of days. For longer stay consider other options.

We had a good experience there. Service was very good.

Friendly personnel, nice room and breakfast.

Everything was satisfactory apart of two things. One was the fact that there are no rooms with twin beds but a double bed and a couch. My back is in pain. The other aspect was that although it hasn’t rained in months the windows seem to have not been cleaned in years.

We are very grateful to have been so safely harbored during cov19 physical distancing while we awaited our flight back to Canada. Exceptional service in difficult times. Many thanks!

an awful experience that I had to ask 7 times the reception to check why the air-condition was not functioning. Personnel was ignorant and not trained. Just smiling without knowing any process of the hotel. An awful experience. Use another hotel or go and you will be the one writing comments here again :)

I was staying when all hell broke lose with the Coronavirus 19 epidemic. The staff handled a very stressful situation with courtesy and kindness and compassion.

I have stayed with you lots of times and this was no different in that it was excellent

the staff is very kind and available to advise the different places to visit in Lisboa. The breafasts were very good and various

Very good breakfast

Tratamento especial

good and friendly staff, good room

Hotel in generaly is good. All Accor peolple are very available, smiling and kind. The breakfast was very good. The diner was not good because the service time was very long and the quality normal. For the same price, I prefered to have a dinner outside the hotel with better quality. Nevertheless, the accor peolple was very good.