Hotel Mercure Wien Zentrum

Note Avis clients 4.4/5 4 016 avis

Hotel Mercure Wien Zentrum
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Chambre 1

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Comment cela marche?
ALL - Accor Live Limitless

Gratuit : devenez membre

En réservant dans cet établissement :

  • Je gagne des points Statut & Rewards

  • Je peux utiliser mes points Rewards

  • Je bénéficie d'avantages

  • Je peux bénéficier d'un tarif membre

Les plus de l'hôtel

  • EXCELLENT EMPLACEMENT : à seulement 5 minutes de la Stephansplatz

  • Situé dans le centre-ville historique

  • Chambres Privilège modernes avec minibar gratuit et cafetière Nespresso aux étages supérieurs

  • Récompensé par l'écolabel autrichien

Cet hôtel participe à Planet 21 et agit ainsi pour une hospitalité positive

Services de l'hôtel et à proximité

Check-in à partir de 14h00

Check-out jusqu'à 12h00

Payant

Services et informations pratiques
  • Online check-in
  • WIFI/Accès Internet
  • Parking
  • 100% Espace sans tabac
  • Air conditionné
  • Langues parlées à l'hôtel
  • Réception ouverte 24/24
  • Arrivée anticipée/Départ tardifPayant
  • Services de nettoyage
  • Boutiques/commerces
  • BagagistePayant
  • Concierge
Restauration
  • Petit-déjeuner
  • 1 restaurant(s)
  • 1 bar(s)
  • Services en chambre
Loisirs et activités
  • Bien-être
  • Piste de jogging
Services d'affaires
  • Centre d'affaires libre service
  • Copieur /imprimante disponible

Localisation de l'hôtel

Hotel Mercure Wien Zentrum

Fleischmarkt 1a
1010
vienna
austria

Tel : +431534600

Fax : (+43)1534602320

Check-in à partir de 14h00

Check-out jusqu'à 12h00

  • U1, U4 :  U1, U4 SCHWEDENPLATZ

  • U3 :  U3 STEPHANSPLATZ

  • Par avion

    VIENNA SCHWECHAT À 15km / 9,38 miles

  • Par voiture

    SUEDAUTOBAHN A2 À 10km / 6,25 miles

  • Par voiture

    WESTAUTOBAHN A1 À 12km / 7,46 miles

  • Par train

    HAUPTBAHNHOF SOUTH RAILWAY À 5km / 3,11 miles

  • Par train

    WESTBAHNOF WEST RAILWAYSTATION À 5km / 3 miles

GPS :48.211361, 16.374772

Nos hébergements

Vous avez le choix entre l'élégante chambre Standard ou la classique chambre Privilège, dotée de services supplémentaires.

Chambre Standard simple

  • Nombre maximal de personnes : 1
  • Superficie : À partir de 16 / 172 sq ft
  • Vues : Côté ville *

* Suivant les disponibilités de l’hôtel

  • Internet sans fil en chambre
  • Internet haut débit
  • Eau minérale gratuite en chambre
  • Plateaux de courtoisie avec thé/café
  • Téléphone direct
Lit simple

Nos restaurants et bars

GO!Wien

Cuisine : Régionale

Nous offrons à nos clients une sélection de délicieux plats autrichiens et internationaux. Nos vins spécialement sélectionnés sont le complément parfait de votre repas.

Déjeuner

11:30 - 17:00

  • Lun
  • Mar
  • Mer
  • Jeu
  • Ven
  • Sam
  • Dim

Dîner

17:00 - 22:00

  • Lun
  • Mar
  • Mer
  • Jeu
  • Ven
  • Sam
  • Dim

BAR

Photo non contractuelle

Notre bar est ouvert tous les jours et offre un Biergarten agréable en été. Installez-vous confortablement et détendez-vous avec notre sélection de vins, d'alcools internationaux et de plats chauds et froids.

Déjeuner

  • Lun
  • Mar
  • Mer
  • Jeu
  • Ven
  • Sam
  • Dim

Dîner

  • Lun
  • Mar
  • Mer
  • Jeu
  • Ven
  • Sam
  • Dim

Les avis de nos clients
Hotel Mercure Wien Zentrum

Avis 100% authentiques de nos clients ayant séjourné à cette adresse

En savoir +

Note ALL 4.4/5

4 016 avis

tripadvisor

Note TripAdvisor 4.0/5

1 803 avis

Certificat d'Excellence TripAdvisor
Certificat d'excellence 2019

decouverte Vienne et Business

Note Avis clients 4.4/5

O. Professionnel - 21/02/2020 Avis confirmés ALL

Très bon accueil, a notre service, avant, pendant et en fin de séjour. MERCI

Dear Mr. O., We very much appreciate your comments regarding your stay at the Hotel Mercure Wien Zentrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julia Ron Assistant Front Office Manager Mercure Wien Zentrum

Très bon séjour

Note Avis clients 4.4/5

Viguié-patsidiotis En couple - 29/01/2020 Avis confirmés ALL

Le confort de la chambre " Privilège " . L' accueil de l' équipe.

Dear Christine V., We very much appreciate your comments regarding your stay at the Hotel Mercure Wien Zentrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kerstin Allabauer Front Office Manager Mercure Wien Zentrum

Un atout l emplacement c"est tout

Note Avis clients 4.4/5

Fanny B. A. En couple - 15/01/2020 Avis confirmés ALL

Les 6 premiers étages sont en travaux, il faut accepter les désagréments: poussière, bruits, lenteur ascenseur cause utilisation pour travaux. Un petit geste commercial pour s"excuser de ses inconvénients serait un minimum. Pendant les 5 jours de notre séjour, j"ai batailler avec le réglage de la douchette, malgré le nombre important d"ouvriers sur place, la réceptionniste m"a dit qu"elle regrettait que mes cheveux soient mouillés... mais qu"elle ne pouvait rien faire.

Dear Mrs. A., We very much appreciate your comments regarding your stay at the Hotel Mercure Wien Zentrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julia Ron Assistant Front Office Manager Mercure Wien Zentrum

Sejour parfait

Note Avis clients 4.4/5

Muriel C. En couple - 07/01/2020 Avis confirmés ALL

Que ce soit l’accueil, la qualité, la propreté et le confort de la chambre, la gentillesse des femmes de chambres qui se démènent pour vous trouver des shoes shine qui manquent en executive, la qualité de fraicheur du restaurant et l’emplacement ideal dans l’hyper centre, tout est parfait. Nous avons beaucoup apprécié les petits cadeaux délicats trouvés dans notre chambre en rentrant le soir. Un 10 sur 10 ! C’est pourquoi ne revenons toujours dans ce même hotel. Bravo

Dear Muriel C.-Ruyssen, We very much appreciate your comments regarding your stay at the Hotel Mercure Wien Zentrum. It is always a pleasure to receive positive feedback, from a loyal guest and an ALL Silver member as your are. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kerstin Allabauer Front Office Manager Mercure Wien Zentrum

Séjour très agréable dans un hotel bien placé, au centre ville;

Note Avis clients 4.4/5

Anonyme En famille - 06/01/2020 Avis confirmés ALL

l'accueil, le personnel sont très sympathiques , rendant le séjour agréable.

Dear Jean P., We very much appreciate your comments regarding your stay at the Hotel Mercure Wien Zentrum. It is always a pleasure to receive positive feedback, from a LeClub Silver member. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kerstin Allabauer Front Office Manager Mercure Wien Zentrum

Nous l'aurions mieux apprécié sans les travaux.

Note Avis clients 4.4/5

Anonyme Entre amis - 16/12/2019 Avis confirmés ALL

L'hôtel est bien situé et le personnel sympathique et à l'écoute. Chambre confortable, petit-déjeuner copieux. Nous déplorons toutefois les petits tracas causés par les travaux (bruit le matin et problème d'ascenseur).

Dear Juan Antonio P., We very much appreciate your comments regarding your stay at the Hotel Mercure Wien Zentrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We apologize that you have been disturbed by our work. We try our best to give you a pleasant stay. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julia Ron Assistant Front Office Manager Mercure Wien Zentrum

Superbe localisation

Note Avis clients 4.4/5

C. Professionnel - 05/12/2019 Avis confirmés ALL

Hotel très bien situé. Personnel de la réception fantastique, bien au delà de nos attentes. Chambres un peu petites.

Dear Mr. C., We very much appreciate your comments regarding your stay at the Hotel Mercure Wien Zentrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julia Ron Assistant Front Office Manager Mercure Wien Zentrum

Accueil très chaleureux

Note Avis clients 4.4/5

Fanny En famille - 06/11/2019 Avis confirmés ALL

Nous avons été accueilli très chaleureusement par le night tard dans la nuit. Nous avons beaucoup apprécié les maps et flyers de la ville pour nous guider pour les visites. Nous avons demandé une chambre twin, ce qui a été respecté ;) Merci ! Je voyageai avec mon frère, et il faut dire que les toilettes n'ont pas été dessiné dans l'objectif de donner de l'intimité... la porte est coulissante et ne se ferme pas entièrement. Et si on parlait des ascenseurs ?! 2 ascenseurs, un trop petit et un trop grand. Le dernier a été utilisé pour déplacer des matériaux et matériels, donc seul le petit était libre quand il n'était pas utilisé par les ouvriers. Pas d'avis sur le petit-déjeuner car nous en l'avons pas pris, parce que trop cher 17 euros. Et pas d'avis sur l'ensemble des réceptionnistes parce qu'on en les a pas vu mis à part le night le premier jour. Je vous le conçois l'avis a l'air négatif mais nous avons passé une très bonne semaine à Wien et dans votre hôtel ! Si c'était à refaire, on reviendrait vous voir !

Dear Mrs. B., Thank you for taking the time to tell us about your experience at the Hotel Mercure Wien Zentrum. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Julia Ron Assistant Front Office Manager Mercure Wien Zentrum

Séjour gâché

Note TripAdvisor 4.0/5

Sylvie F En couple - 04/11/2019 Avis TripAdvisor

Séjour gâché par les travaux qui s'effectuaient au niveau de l'hôtel. Reveilles 3 jours de suite a 6h30 du matin et le dernier jour, travaux de nuit. Inacceptable dans un centre ville touristique. C'est bien dommage !

Dear Mercure Guest! Thank you for taking the time to tell us about your experience at the Mercure Wien Zentrum. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured we are working very close together with the construction workers, to guarantee our guests their well deserved sleep. We will forward your feedback to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind regards, Julia Ron Assistant Front Office Manager

Hotel centrale

Note Avis clients 4.4/5

Elyace En couple - 03/11/2019 Avis confirmés ALL

Super hôtel, centrale le métro est juste à côté, la piétonne a 2 pas

Dear Mr. B., We very much appreciate your comments regarding your stay at the Hotel Mercure Wien Zentrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julia Ron Assistant Front Office Manager Mercure Wien Zentrum

Trop de bruit

Note Avis clients 4.4/5

Anonyme En couple - 03/11/2019 Avis confirmés ALL

Bonjour, notre séjour à Vienne a été gâché par des travaux au niveau de l'hôtel. Réveillés à 6h30 tous les matins et le dernier jour travaux de nuit ! Aucunes excuses de la part du personnel. Personnes à l'accueil très peu souriantes.

Dear Jean Philippe F., Thank you for taking the time to tell us about your experience at the Hotel Mercure Wien Zentrum. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured we are working very close together with the construction workers, to guarantee our guests their well deserved sleep. We will forward your feedback to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kerstin Allabauer Front Office Manager Mercure Wien Zentrum

Petit, vétuste et sale

Note Avis clients 4.4/5

Pierre D. R. Professionnel - 31/10/2019 Avis confirmés ALL

La chambre est incroyablement petite pour un hôtel de ce starting. Le dessus de lit était taché, il y avait des cheveux au sol de la salle de bain. J ai été réveillé 2 matins par les plombiers qui discutaient tôt dans le couloir devant ma porte. Le petit-déjeuner n est clairement pas au niveau d un mercure

Dear Pierre du R., Thank you for taking the time to tell us about your experience at the Hotel Mercure Wien Zentrum. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Services as described above does not match with our high Mercure Quality standards, therefore your feedback is very important for us, in particular from a LeClub Silver member as you are. We do apologize for all the points you have mentioned. ! Please rest assured we will forward it to prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kerstin Allabauer Front Office Manager Mercure Wien Zentrum

Pas genialer

Note Avis clients 4.4/5

J. C. En couple - 28/10/2019 Avis confirmés ALL

Au depart pas de chambre avec bain. Les jours siuvant chambre avec bain mais inutilisable car vidage défectueux. Signalement au personnel mais aucune suite car le samedi et le dimanche pas de services technique. Ayant des problèmes de dos chronique un bain tres chaud m est nécessairement tous les jours.

Dear C. J., Thank you for taking the time to tell us about your experience at the Hotel Mercure Wien Zentrum. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I am sorry to read we could not solve the problem with your bathtube. We sent our housekeeping to your room and she changed the plug in the tube. After a try, everything worked as expected. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. As a small compensation I credited 2000 points to your LeClub Silver card. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kerstin Allabauer Front Office Manager Mercure Wien Zentrum

Mitigé , chambre impecable , secteur extremement bruyant

Note Avis clients 4.4/5

L. En couple - 06/10/2019 Avis confirmés ALL

Une propreté hors du commun , jamais vu en France chambre toujours impecable Une salle pour le petit déj trop exigu , impossible de circuler , pas compatible avec la taille de l'hotel Impossible de dormir vendredi samedi dimanche , quartier ou les jeunes font la fete jusqu'à 4 hrs du matin et comble de malchance des travaux routier démarant à 6 h 30 et finissant à 17 hrs en semaine

Dear Mr. L., Thank you for taking the time to tell us about your experience at the Hotel Mercure Wien Zentrum. I am sorry that your experience with the room and breakfast size did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Unfortunately, we have no influence on the construction in front of the hotel. Rest assured we do our best to keep it as quiet as possible on the streets at night.Please allow me as a small compensation to credit you 2000 points to your LeClub Accorhotels account. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Julia Ron Assistant Front Office Manager Mercure Wien Zentrum

Chambre confortable, situation idéale

Note Avis clients 4.4/5

Anonyme En couple - 04/10/2019 Avis confirmés ALL

Chambre agréable, literie confortable, proche du centre Bruyant: on entend tout ce qui se passe dehors, dans le couloir

Dear Mrs. L., We very much appreciate your comments regarding your stay at the Hotel Mercure Wien Zentrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julia Ron Assistant Front Office Manager Mercure Wien Zentrum

Bon séjour

Note Avis clients 4.4/5

Anonyme En famille - 23/09/2019 Avis confirmés ALL

Hotel idéalement situé. Chambres confortables , personnel agréable.

Dear Chantal D., We very much appreciate your comments regarding your stay at the Hotel Mercure Wien Zentrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kerstin Allabauer Front Office Manager Mercure Wien Zentrum

Excellent

Note Avis clients 4.4/5

Anonyme En couple - 19/08/2019 Avis confirmés ALL

Très bon accueil, confortable et bien placé. 10 ans d’expérience dans cet hôtel.

Dear Mrs. S., We very much appreciate your comments regarding your stay at the Hotel Mercure Wien Zentrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julia Ron Assistant Front Office Manager Mercure Wien Zentrum

Hotel confortable, bien placé au centre de Vienne

Note Avis clients 4.4/5

S. En famille - 18/08/2019 Avis confirmés ALL

Je trouve que l'hotel est plus dans un standard IBIS que Mercure : surfaces des chambres, lobby inexistants et salle de petit déjeuner petite et bruyante

Dear Benoit S., Thank you for taking the time to tell us about your experience at the Hotel Mercure Wien Zentrum. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; especially for our LeClub Gold Members. Please rest assured your feedback is very important to us, we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kerstin Allabauer Front Office Manager Mercure Wien Zentrum
Note Avis clients 4.4/5

L. N. Entre amis - 15/08/2019 Avis confirmés ALL

Tout était parfait... surtout l’emplacement, le calme.

Dear N. L., We very much appreciate your comments regarding your stay at the Hotel Mercure Wien Zentrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kerstin Allabauer Front Office Manager Mercure Wien Zentrum

Vienne est une très belle ville

Note Avis clients 4.4/5

K. En couple - 09/08/2019 Avis confirmés ALL

Le cadre de l hôtel est agréable seulement nous avons ete insatisfait sur les trois points suivants Faible éclairage dans la chambre Matelas fatigué Porte coulissante de la salle d eau sans fermeture. Par ailleurs du tapage nocturne dans la rue ainsi que d importants travaux dans la rue principale ont terni notre sejour

Dear Mr. K., Thank you for taking the time to tell us about your experience at the Hotel Mercure Wien Zentrum. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Julia Ron Assistant Front Office Manager Mercure Wien Zentrum
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