Mercure Vienna First

Note Avis clients 4.5/5 2 187 avis

Mercure Vienna First
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Chambre 1

Nombre de personnes
Âge des enfants

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Comment cela marche?
ALL - Accor Live Limitless

Gratuit : devenez membre

En réservant dans cet établissement :

  • Je gagne des points Statut & Rewards

  • Je peux utiliser mes points Rewards

  • Je bénéficie d'avantages

  • Je peux bénéficier d'un tarif membre

Les plus de l'hôtel

  • EXCELLENT EMPLACEMENT : zone piétonne dans le centre-ville historique

  • Hôtel de charme urbain avec remarquable décoration de style viennois

  • Bistro Vienna 1st : bar et restaurant

  • Récompensé par l'écolabel autrichien

Cet hôtel participe à Planet 21 et agit ainsi pour une hospitalité positive

Services de l'hôtel et à proximité

Check-in à partir de 14h00

Check-out jusqu'à 12h00

Payant

Services et informations pratiques
  • Online check-in
  • WIFI/Accès Internet
  • ParkingPayant
  • 100% Espace sans tabac
  • Air conditionné
  • WIEN SCHWECHATPayant
  • Réception ouverte 24/24
  • Arrivée anticipée/Départ tardifPayant
  • Services de nettoyage
  • Bagagiste
  • Concierge
Restauration
  • Petit-déjeunerPayant
  • 1 restaurant(s)
  • 1 bar(s)
  • Services en chambre
Services d'affaires
  • Centre d'affaires libre service
  • Copieur /imprimante disponible

Localisation de l'hôtel

Mercure Vienna First

Desider Friedmann Platz 2
1010
vienna
austria

Tel : +4319058280

Fax : (+43)1/905828333

Check-in à partir de 14h00

Check-out jusqu'à 12h00

  • Par avion

    WIEN SCHWECHAT À 18km / 11,18 miles - Navette payante

  • Par train

    HAUPTBAHNHOF À 3km / 1,86 miles

GPS :48.211414, 16.374053

Nos hébergements

L'hôtel dispose de 49 chambres non-fumeurs. Nous vous proposons des chambres Standard et Privilège et des suites Executive. Toutes les chambres sont équipées d'un bureau fonctionnel, d'une connexion WIFI gratuite, d'une cafetière et d'une théière.

Chambre Standard double

  • Nombre maximal de personnes : 2
  • Superficie : À partir de 16 / 172 sq ft
  • Vues : Côté ville, Côté cour *

* Suivant les disponibilités de l’hôtel

  • Internet sans fil en chambre
  • Eau minérale gratuite en chambre
  • Plateaux de courtoisie avec thé/café
  • Télévision par câble/satellite
  • Bureau(...)

Chambre double Privilege

  • Nombre maximal de personnes : 2
  • Superficie : À partir de 20 / 215 sq ft
  • Vues : Côté ville, Côté cour *

* Suivant les disponibilités de l’hôtel

  • Internet sans fil en chambre
  • Eau minérale gratuite en chambre
  • Plateaux de courtoisie avec thé/café
  • Télévision par câble/satellite
  • Bureau(...)

MyRoom par Katharina : Majestic Break/Chambre double Standard

  • Nombre maximal de personnes : 2
  • Superficie : À partir de 16 / 172 sq ft
  • Vues : Côté ville *

* Suivant les disponibilités de l’hôtel

  • Internet sans fil en chambre
  • Eau minérale gratuite en chambre
  • Plateaux de courtoisie avec thé/café
  • Télévision par câble/satellite
  • Bureau(...)

MyRoom par Julia et Kerstin : Romantic Break/Chambre double Standard

  • Nombre maximal de personnes : 2
  • Superficie : À partir de 16 / 172 sq ft
  • Vues : Côté cour *

* Suivant les disponibilités de l’hôtel

  • Internet sans fil en chambre
  • Eau minérale gratuite en chambre
  • Plateaux de courtoisie avec thé/café
  • Télévision par câble/satellite
  • Bureau(...)

MyRoom par Barbara et Andrew : Vision of Vienna/Chambre double Standard

  • Nombre maximal de personnes : 2
  • Superficie : À partir de 16 / 172 sq ft
  • Vues : Vue côté historique, Côté cour *

* Suivant les disponibilités de l’hôtel

  • Internet sans fil en chambre
  • Eau minérale gratuite en chambre
  • Plateaux de courtoisie avec thé/café
  • Télévision par câble/satellite
  • Bureau(...)
Chambres

Nos restaurants et bars

VIENNA 1ST

Cuisine : Bistrot

Ce restaurant moderne et riche en histoire est un lieu unique en termes d'architecture et de gastronomie. Laissez-vous séduire par l'atmosphère particulière, les délicieux arômes de la cuisine ouverte, la musique lounge et les vins raffinés de notre cave.

Dîner

16:00 - 22:00

  • Lun
  • Mar
  • Mer
  • Jeu
  • Ven
  • Sam
  • Dim

VIENNA 1ST

Photo non contractuelle

Détendez-vous et prenez vos aises. La carte « Grands Vins Mercure » est digne d'une véritable cave à vin. En accompagnement, laissez-vous tenter pas nos charcuteries. Profitez également d'un gin tonic de notre sélection

Dîner

  • Lun
  • Mar
  • Mer
  • Jeu
  • Ven
  • Sam
  • Dim

Les avis de nos clients
Mercure Vienna First

Avis 100% authentiques de nos clients ayant séjourné à cette adresse

En savoir +

Note ALL 4.5/5

2 187 avis

tripadvisor

Note TripAdvisor 4.5/5

668 avis

Bien situé

Note Avis clients 4.5/5

Anonyme En couple - 20/03/2020 Avis confirmés ALL

Séjour agréable

Dear Philippe V., We very much appreciate your comments regarding your stay at the Hotel Mercure Vienna First. It is always a pleasure to receive positive feedback about our kind staff members. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Of course we will forward also your remarks to the room to the responsible department. I do apologize for the inconvenience. Thank you again for sharing your experience, and we hope we are able to welcome you again soon. Sincerely, Kerstin Allabauer Front Office Manager ´ Mercure Vienna First

Ok

Note Avis clients 4.5/5

Anonyme Entre amis - 25/01/2020 Avis confirmés ALL

Très bien mais chambre vraiment petite et éclairage insuffisant

Dear Mr. P., We very much appreciate your comments regarding your stay at the Hotel Mercure Vienna First. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julia Ron Assistant Front Office Manager Mercure Vienna First

Tres bon accueil sejour tres agreable

Note Avis clients 4.5/5

Rey En couple - 11/01/2020 Avis confirmés ALL

Pdj delicieux buffet tres bien garni Chambre confortable tres Calme literie tres bonne qualite Personnel tres agreable et disponible Langue anglais allemand et francais pour certain Hotel bien situe transport en commun a proximite

Dear Mr. REY, We very much appreciate your comments regarding your stay at the Hotel Mercure Vienna First. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julia Ron Assistant Front Office Manager Mercure Vienna First

Situation top

Note Avis clients 4.5/5

D. En couple - 08/01/2020 Avis confirmés ALL

Matelas trempoline rare dans les 4 étoiles Mercure. Nous avons mal dormi malgré l'effort du staff qui nous a fourni un surmatelas.

Dear Mr. D., Thank you for taking the time to tell us about your experience at the Hotel Mercure Vienna First. I am sorry that your experience with our bed did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Julia Ron Assistant Front Office Manager ´ Mercure Vienna First

Prestation d’un trois étoiles, tout au plus!

Note Avis clients 4.5/5

Anonyme En couple - 04/01/2020 Avis confirmés ALL

Déçus! Cette expérience Mercure était bien en deçà des attentes. On se serait cru dans un Ibis. Pour un hôtel quatre étoiles, disons que les chambres sont minuscules, la literie rudimentaire et les oreillers aussi grosse et épaisse qu’un mouchoir. Que dire du déjeuner, aucun service et manque de nourriture. Pour le moins décevant.

Dear Mr. R., Thank you for taking the time to tell us about your experience at the Hotel Mercure Vienna First. I am sorry that your experience with our room and Restaurant did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Please contact me under h0… and describe to me what exactly went wrong. I would be happy to clarify this with the responsible departments. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Julia Ron Assistant Front Office Manager Mercure Vienna First

Hotel mercure first

Note TripAdvisor 4.5/5

LAOS1 En couple - 04/01/2020 Avis TripAdvisor

Ce n'est pas un 4 étoile. Chambre lamentable, petit déjeuner pas vraiment correct mais le service n'est pas à la hauteur... Je ne vais pas m’étendre mais nous allons vite oublier cet hôtel. Le seul point positif : deux personnes charmantes à la reception : Tanja et Cristina

Dear Mercure Guest. Thank you for taking the time to tell us about your experience at the Mercure Vienna First. I am sorry that your experience with our room as well with the breakfast did not meet your expectations; please allow me to express my sincerest apologies. We sincerely regret the fact that we were unable to give you the great experience we strive to offer to all of our guests and that you left us not being completely satisfied. I will forward your kind words to Tanja and Cristina. Kind regards, Julia Ron Assistant Front Office Manager

Bel hôtel bien situé

Note Avis clients 4.5/5

R. En couple - 03/01/2020 Avis confirmés ALL

Belle situation, hôtel design. Mais chambre trop chaude en hiver ce qui force à ouvrir la fenêtre on s'expose alors aux bruits ambiants (fin d'année) qui nous ont empêché de dormir avant 4 ou 5 heures pendant 2 nuits. Réception ok, mais peu souriante. Petit déjeuner ok, sans plus.

Dear Mr. R., Thank you for taking the time to tell us about your experience at the Hotel Mercure Vienna First. I am sorry that your experience with the staff and breakfast did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Julia Ron Assistant Front Office Manager Mercure Vienna First

Satisfait

Note Avis clients 4.5/5

Jean En famille - 01/01/2020 Avis confirmés ALL

Hôtel bien situé ,agréable.

Dear Jean Francois P., We very much appreciate your comments regarding your stay at the Hotel Mercure Vienna First. It is always a pleasure to receive positive feedback, from a LeClub Silver member. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kerstin Allabauer Front Office Manager ´ Mercure Vienna First

ACCUEIL GLOBAL MOYEN

Note Avis clients 4.5/5

Clm En couple - 23/12/2019 Avis confirmés ALL

1 ER ACCUEIL A L ARRIVEE OK ACCUEIL DU SOIR PERFECTIBLE /HOTESSES BRUYANTES PARLANT FORT ET INDISCIPLINEES ENTRE ELLES RIRES ++++ .MANQUE D EMPATHIE ENVERS LES CLIENTS

Dear Christine L., Thank you for taking the time to tell us about your experience at the Hotel Mercure Vienna First. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us, in particular from a LeClub Gold member. Please rest assured I will forward all your comments to my team, to improve the guest service. But can you explain more detailed the situation please? We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kerstin Allabauer Front Office Manager ´ Mercure Vienna First

Très bien

Note Avis clients 4.5/5

Anonyme En couple - 23/12/2019 Avis confirmés ALL

Hôtel idéalement situé. Chambres confortables. Manque un lobby plus important et bar /restaurant quelconque.

Dear Olivier P., We very much appreciate your comments regarding your stay at the Hotel Mercure Vienna First. It is always a pleasure to receive positive feedback, in particular from a LeClub Gold member. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please note we do have a bar in our hotel. It is the same room where the breakfast is. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kerstin Allabauer Front Office Manager ´ Mercure Vienna First

vienne

Note TripAdvisor 4.5/5

Christian L En couple - 11/12/2019 Avis TripAdvisor

hotel confortable, pas de souci particulier; proche centre et personnel agréable ; dommage pour le surclassement pas possible soi disant…. rigide sur ce plan et un peu dommage ; pas certain d'y retourner

Dear Mercure Guest. Thank you for taking the time to tell us about your experience at the Mercure Vienna First. Your feedback is what motivates us to keep going, doing our best to fill all of our guest’s expectations. I am sorry to hear that we were unable to upgrade rooms during your stay. A room upgrade is always possible depending on availability. I am so glad we were able to help create some wonderful Vienna memories for you. We will wish you a Merry Christmas and all the best for 2020! With best regards from Vienna, Julia Ron Assistant Front Office Manager

Très bon emplacement

Note Avis clients 4.5/5

L. En couple - 10/12/2019 Avis confirmés ALL

Très bon emplacement dans Vienne, à 5/10min à pied de l'hyper centre. Quartier pluttôt calme et hôtel moderne avec chambres propres et agréables bien que très petites. Petit déjeuner varié et bon, dame en cuisine du petit déjeuner pas très aimable cependant, agressé pour avoir fait 5m en arrière avec le sirop d'érable comme quoi il ne devait pas être emmené à table, oui je l'emmenais juste à quelques mètres pour me servir dans un petit récipient à confitures car il n'y en avait pas à côté du sirop d'érable ! Il faisait chaud la nuit dans la chambre alors que ventilation éteinte. Lit confortable. Prix assez élevé je trouve, bien que bon hôtel, le rapport qualité/prix est limite.

Dear Aurelie L., We very much appreciate your comments regarding your stay at the Hotel Mercure Vienna First. It is always a pleasure to receive positive feedback, in particular from a LeClub Gold member as your are. I will share your positive and negative comments with our team. I am sure that the feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kerstin Allabauer Front Office Manager ´ Mercure Vienna First

bonne qualité des prestations de l'hôtel

Note Avis clients 4.5/5

R. En couple - 09/12/2019 Avis confirmés ALL

Juste un bémol attente 15 minutes pour avoir la clé et alors que sommes arrivés à 14h15

Dear Alain R., We very much appreciate your comments regarding your stay at the Hotel Mercure Vienna First. We are happy you had an overall pleasant stay with us and you enjoyed our great city center location and the helpful staff members. But we do apologize for the inconvenience at your check in day. We will forward you remarks. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kerstin Allabauer Front Office Manager ´ Mercure Vienna First

Très belle expérience

Note Avis clients 4.5/5

Vienne 2. En couple - 09/12/2019 Avis confirmés ALL

Séjour agréable au cœur de Vienne

Dear Francoise L., We very much appreciate your comments regarding your stay at the Hotel Mercure Vienna First. It is always a pleasure to receive positive feedback about our great city center location and our hotel staff. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Of course we will also discuss your remarks to the heating in your room and the breakfast buffet. We do apologize for the inconvenience. Thank you again for sharing your experience, and we hope we get the chance to welcome you again. Sincerely, Kerstin Allabauer Front Office Manager ´ Mercure Vienna First

Emplacement et qualité très bien

Note Avis clients 4.5/5

Delphine Entre amis - 14/11/2019 Avis confirmés ALL

Bel accueil, bon emplacement, chambre confortable, un Mercure à recommander

Dear Delphine G., We very much appreciate your comments regarding your stay at the Hotel Mercure Vienna First. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kerstin Allabauer Front Office Manager ´ Mercure Vienna First

magnifique

Note Avis clients 4.5/5

Didier.h En couple - 06/11/2019 Avis confirmés ALL

bel hotel, chambre pratique et confortable, service impécable

Dear Didier H., We very much appreciate your comments regarding your stay at the Hotel Mercure Vienna First. It is always a pleasure to receive positive feedback, in particular from a LeClub Silver member. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kerstin Allabauer Front Office Manager ´ Mercure Vienna First
Note Avis clients 4.5/5

M. Y. Professionnel - 29/10/2019 Avis confirmés ALL

bel hotel bien placé et personnel très agréable

Dear y. M., We very much appreciate your comments regarding your stay at the Hotel Mercure Vienna First. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kerstin Allabauer Front Office Manager ´ Mercure Vienna First

excellent hotel

Note Avis clients 4.5/5

D C. Voyage solo - 15/10/2019 Avis confirmés ALL

Trés confortable Proche du centre accessible a pieds Personnel très agréable et compétant Bonne restauration

Dear Mrs. C., We very much appreciate your comments regarding your stay at the Hotel Mercure Vienna First. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julia Ron Assistant Front Office Manager Mercure Vienna First

Très bonne qualité

Note Avis clients 4.5/5

B. En couple - 14/10/2019 Avis confirmés ALL

Nous avons passé 3 nuits à l'hôtel. Service impeccable, chambre de qualité et petit déjeuner très complet. On regrette juste la température élevée dans les chambres sans pouvoir la changer et la qualité un peu juste des oreillers.

Dear Aymeric B., We very much appreciate your comments regarding your stay at the Hotel Mercure Vienna First. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. But we do apologize for the inconvenience that your room was too hot for you. Please note we will forward it. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kerstin Allabauer Front Office Manager ´ Mercure Vienna First

Très bien

Note Avis clients 4.5/5

Anonyme En couple - 14/10/2019 Avis confirmés ALL

Bon accueil à la réception, chambre propre. Belle proposition d’une visite guidée. Même du service en français pour les déjeuners. Seule déception, les viennoiseries du déjeuner dans une ville comme Vienne étaient très décevantes...

Dear Andre T., We very much appreciate your comments regarding your stay at the Hotel Mercure Vienna First. It is always a pleasure to read you had an overall pleasant stay. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I will also forward your remarks to the buns at our breakfast buffet. We do apologize that you were not satisfied with them. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kerstin Allabauer Front Office Manager ´ Mercure Vienna First

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