Novotel Paris La Défense Esplanade 4 stars

Customer review rating (ALL Rating) 3.9/5 1,754 reviews

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Description

Hotel extras

  • Restaurant and Bar on site

  • Superior Room with view of the Eiffel Tower

  • Over 5382 sq. ft. (500 m²) of meeting rooms

  • Accessible fitness room, limited to 2 people maximum

  • 270 yards (50 meters) from the metro servicing central Paris

Our accommodation(s)

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Hotel location

Novotel Paris La Défense Esplanade

2 Boulevard de Neuilly, PARIS La Défense 1 CEDEX
92081 LA DEFENSE
France

GPS:48.88805, 2.253039

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Greem

Leafy oasis amid the high-rises of La Défense: dine in a natural and relaxing setting.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.9/5  1,754 reviews

TripAdvisor Rating  4.0/5  1,542 reviews

Good stay

Customer review rating 4.0/5

Gudrun Families - Confirmed reviews ALL

Good stay at Novotel, well located, very close to Metro and great view on the Eiffel Tower and Sacré Coeur. Delicious breakfast !

Well locarted

Customer review rating 4.5/5

Chirag G. Business - Confirmed reviews ALL

Good connectivity to center of city and my office in La defence

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Marylis FEVRIER Responsable qualité

Good location and functional stay

Customer review rating 2.5/5

Family Families - Confirmed reviews ALL

Close to transport links which make it easy to get to most tourist spots. UBER eats choices were abundant. Hotel is functional with good bed. Toilet is separate from the bathroom, without wash basin, and it cannot be locked. Reasonably good choices at breakfast options.

Dear Guest, Thank you for taking the time to share your feedback. We note all your remarks and hope to welcome you back to our hotel very soon! Sincerely, Marylis FEVRIER Responsable qualité

Below average

Customer review rating 2.0/5

Albert Business - Confirmed reviews ALL

Needed to wait quite long to get checked in - simply disregarded by reception. Power cut off for 30 minutes - reception said it was a “ monthly exercise” ….

Dear Guest Thank you for taking the time to tell us about your experience at the Novotel Paris la Défense Esplanade. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Marylis FEVRIER Responsable qualité

Nice location and food is good (I had both diner and breakfast)

Customer review rating 3.5/5

K. J. M. Business - Confirmed reviews ALL

It's a pity when you have to chase for your final bill.... And I got it a few days later when I called the hotel again. No aswers after my e-mails. A stay is finished not when we pay but when you give us the Invoice.

Cher client Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour à Novotel Paris la Défense Esplanade. Nous sommes désolés que le service et la prestation n’aient pas été à la hauteur de vos attentes, et nous vous prions d’accepter nos plus sincères excuses. Soyez assuré que les mesures nécessaires seront mises en oeuvre afin d’améliorer la qualité des prestations évoquées. Dans l’attente de vous accueillir prochainement, Sincèrement Marylis FEVRIER Responsable qualité

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Other web-users rate our hotel

  • 522 reviews 8.8/10 Location
  • 951 reviews 5.5/10 Room
  • 838 reviews 6.6/10 Service
  • 14 reviews 8/10 WiFi
  • 441 reviews 4.9/10 Breakfast
  • 382 reviews 5/10 Comfort
  • 295 reviews 5.6/10 Cleanliness
  • 279 reviews 4.3/10 Food

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