NOVOTEL PARIS LA DEFENSE ESPLANADE

NOVOTEL PARIS LA DEFENSE ESPLANADE 4 stars

Customer review rating (ALL Rating) 4.1/5 1,202 reviews

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Hotel extras

  • Hotel certified ALLSAFE by Bureau Veritas

  • Superior Room with view of the Eiffel Tower

  • Over 5382 sq. ft. (500 m²) of meeting rooms

  • Accessible fitness room, limited to 2 people maximum

  • 164 ft. (50 metres) from the metro servicing central Paris

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

NOVOTEL PARIS LA DEFENSE ESPLANADE

2 Boulevard de Neuilly, PARIS La Défense 1 CEDEX
92081 LA DEFENSE
France

GPS:48.88805, 2.253039

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Near the property
  • Car park

Greem

Family and plant-based restaurant

Our accommodation(s)

The modern and practical Standard room has air conditioning, free WIFI, flat-screen TV and safe. Bathroom with shower or bathtub. Separate WC. Treat yourself to a Superior room in the new Novotel colors. Enjoy views over Paris by reserving a Superior Room overlooking the Seine and marvel at the panoramic view stretching from the Eiffel Tower to the Sacré-Coeur. Or opt for an Executive Room on a high floor and be delighted by its new design.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  1,202 reviews

TripAdvisor Rating  4.0/5  1,447 reviews

Overall good, despite not easy to find transportation to Airport from 8am to 9:30am. Location seems a challenge in terms of heavy traffic.

Customer review rating 3.5/5

M. M. Solo - Confirmed reviews ALL

My only comment is about the room service which needs to be improved. Taking order should be flexible...not only thru the Apps...but allow also calls for direct orders. Transportation - How can you help with transportation during heavy traffic time. I did not ask what is already in place. Sorry if I missed checking what you already have in place (if any)

Dear Guest, Thank you for taking the time to share your feedback. As far as transport is concerned, we offer to our customer to order a taxi on taxi apply and we can follow live our order. We hope to see you again at Novotel Paris la Défense Sincerely, Marylis FEVRIER Responsable qualité

Just OK... Be careful with credit card process

Customer review rating 3.0/5

Christian Business - Confirmed reviews ALL

The hotel is OK... well located, clean, simple... we are experiencing a major issue with credit card charges... they made several mistakes and they are triple charging us... hopefully this is going to be solved ASAP.

Dear Guest, Thank you for taking the time to share your feedback. We are going to ckeck your invoice with our front office manager . We hope to welcome you back to our hotel very soon! Sincerely, Marylis FEVRIER Responsable qualité

Not worth the money

Customer review rating 1.5/5

Sui B. Business - Confirmed reviews ALL

Room to old, no fridge, windows can’t open at all.

Dear Guest Thank you for taking the time to tell us about your experience at the Novotel Paris la Défense . I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Marylis FEVRIER Responsable qualité

Good stay - as usual

Customer review rating 4.0/5

Steve W. Business - Confirmed reviews ALL

Very helpful staff and a good room as usual. The restaurant bar area was very busy in the evening and more staff and space would be welcome.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Marylis FEVRIER Responsable qualité

A little tired

Customer review rating 3.5/5

Tim D. Business - Confirmed reviews ALL

Friendly staff and a good location but it is showing its age and could benefit from a refurb.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Marylis FEVRIER Responsable qualité

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Other web-users rate our hotel

  • 379 reviews 8.5/10 Location
  • 634 reviews 6.2/10 Room
  • 617 reviews 7/10 Service
  • 264 reviews 6.1/10 Breakfast
  • 203 reviews 6.4/10 Cleanliness
  • 162 reviews 4.2/10 Food
  • 121 reviews 4.1/10 Vibe
  • 84 reviews 4.4/10 Amenities

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