Description
Hotel extras
-
40 flexible event spaces for up to 2,000 attendees
-
Onsite car and coach parking
-
3 minute walk to Hammersmith station for access to Central London and Heathrow Airport
-
Pet-friendly rooms available
-
State-of-the-art gym
Our accommodation(s)
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Room
Superior Room with Queen Bed
- 2 pers. max
- 25 m² / 269 sq ft
- Bedding 1 x Queen size bed(s)
Room
Superior room with Twin Beds
- 2 pers. max
- 25 m² / 269 sq ft
- Bedding 2 x Twin bed(s)
Room
Superior Accessible Room with Twin Beds
- 2 pers. max
- 23 m² / 247 sq ft
- Bedding 2 x Single bed(s)
- Views: City View
- Accessible room
Room
Superior Room with Queen Bed and Single Sofa Bed
- 3 pers. max
- 25 m² / 269 sq ft
- Bedding 1 x Queen size bed(s)
Room
Superior Room with Queen Bed and Double Sofa Bed
- 4 pers. max
- 25 m² / 269 sq ft
- Bedding 1 x Queen size bed(s)
Room
Executive Room with Queen Bed
- 2 pers. max
- 24 m² / 258 sq ft
- Bedding 1 x Queen size bed(s)
Room
Executive Room with Queen Bed and Single Sofa Bed
- 3 pers. max
- 25 m² / 269 sq ft
- Bedding 1 x Queen size bed(s)
Room
Premier Executive Room
- 2 pers. max
- 25 m² / 269 sq ft
- Bedding 1 x Queen size bed(s)
- Views: City View
Suite
Junior Suite
- 2 pers. max
- 39 m² / 419 sq ft
- Bedding 1 x King size bed(s)
Room
Superior Accessible Room with Twin Beds
- 2 pers. max
- 23 m² / 247 sq ft
- Bedding 2 x Single bed(s)
- Views: City View
- Accessible room
Hotel location
Novotel London West
1 Shortlands, Hammersmith
W6 8DR LONDON
United Kingdom
GPS:51.492115, -0.219759
Access and transport
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HAMMERSMITH ROAD
Bus stop
Access: 100 m / 0.06 mi 1 min walk
M3
Highway exit
Access: 500 m / 0.31 mi 5 min drive
HAMMERSMITH BUS STATION
Bus stop
Access: 500 m / 0.31 mi 3 min walk
HAMMERSMITH BROADWAY
Railway station
Access: 500 m / 0.31 mi 3 min drive
M20, M25
Highway exit
Access: 500 m / 0.31 mi 10 min drive
M1, M4
Highway exit
Access: 500 m / 0.31 mi 5 min drive
LONDON ST PANCRAS
Railway station
Access: 6.7 km / 4.16 mi 21 min drive
PADDINGTON
Railway station
Access: 8 km / 5 mi 10 min drive
VICTORIA STATION
Railway station
Access: 8 km / 5 mi 15 min drive
CITY AIRPORT
Helipad/aerodrome
Access: 30 km / 18.75 mi 45 min drive
FOLKESTONE
Ferries
Access: 120 km / 75 mi 1 hrs 30 min drive
DOVER
Ferries
Access: 128 km / 80 mi 1 hrs 30 min drive
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Eventim Apollo
Opera/symphony/concert hall
Access: 300 m / 0.2 mi 5 min walk / 5 min drive
KENSINGTON PALACE
Historic monument
Access: 3 km / 1.86 mi 25 min walk / 10 min drive
NATIONAL HISTORY MUSEUM
Museums
Access: 3 km / 1.86 mi
VICTORIA & ALERT MUSEUM
Museums
Access: 3.5 km / 2.17 mi
ROYAL ALBERT HALL
Opera/symphony/concert hall
Access: 3.5 km / 2.17 mi 10 min drive
ALBERT MEMORIAL
Historic monument
Access: 3.5 km / 2.17 mi 10 min drive
HYDE PARK
Entertainment centre
Access: 5.5 km / 3.42 mi
KEW BOTANICAL GARDENS
Botanical gardens
Access: 6 km / 3.75 mi 20 min drive
NATIONAL GALLERY
Historic monument
Access: 6.5 km / 4.04 mi
TRAFALGAR SQUARE
Entertainment centre
Access: 6.5 km / 4.04 mi
SOHO
Entertainment centre
Access: 6.5 km / 4.04 mi
SEGA WORLD PICCADILLY CIRCUS
Amusement park
Access: 7 km / 4.38 mi 15 min drive
LEICESTER SQUARE
Entertainment/theatre district
Access: 7 km / 4.38 mi 20 min drive
PICCADILLY CIRCUS
Entertainment/theatre district
Access: 7 km / 4.38 mi 20 min drive
BUCKINGHAM PALACE
Tourist attraction
Access: 7 km / 4.38 mi 20 min drive
BIG BEN
Tourist attraction
Access: 7.5 km / 4.66 mi
WESTMINSTER ABBEY
Historic monument
Access: 7.5 km / 4.66 mi
THE LONDON EYE
Tourist attraction
Access: 8 km / 4.97 mi
LONDON ZOO REGENTS PARK
Zoo
Access: 8 km / 5 mi 20 min drive
COVENT GARDEN
Entertainment/theatre district
Access: 8 km / 5 mi 20 min drive
BRITISH MUSEUM
Museums
Access: 8 km / 4.97 mi
LONDON AQUARIUM
Aquarium
Access: 8 km / 5 mi 20 min drive
ROYAL OPERA HOUSE
Opera/symphony/concert hall
Access: 8 km / 5 mi 20 min drive
MADAME TUSSAUDS
Museums
Access: 9 km / 5.59 mi
THE LONDON DUNGEON
Tourist attraction
Access: 9 km / 5.59 mi
ST PAUL S CATHEDRAL
Historic monument
Access: 9 km / 5.59 mi
TATE MODERN
Museums
Access: 11 km / 6.84 mi
TOWER BRIDGE
Historic monument
Access: 11 km / 6.84 mi
TOWER OF LONDON
Tourist attraction
Access: 11 km / 6.84 mi 30 min drive
LEGOLAND WINDSOR
Amusement park
Access: 34 km / 21.25 mi 40 min drive
ASCOT RACE COURSE
Racetrack
Access: 40 km / 24.86 mi 1 hrs drive
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THE SERPENTINE KENSINGTON
Lake
Access: 4 km / 2.5 mi 25 min walk / 10 min drive
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BROADWAY SHOPPING CENTRE
Shopping centre/mall
Access: 500 m / 0.31 mi 5 min walk
KENSINGTON
Shopping district
Access: 1.5 km / 0.93 mi 15 min walk / 5 min drive
Westfield , White City
Shopping centre/mall
Access: 2.9 km / 1.8 mi 25 min walk / 12 min drive
-
Taxi
1 GBP 1 GBP
HARRODS
Shopping district
Access: 5 km / 3.11 mi 10 min drive
OXFORD STREET
Shopping district
Access: 7.5 km / 4.66 mi 20 min drive
Hotel services
Check-in from - Check out up to
- Car park
- Restaurant
- Wheelchair accessible
- Fitness center
- Wi-Fi
- Breakfast
- Bar
- Meeting rooms
- 100% Non Smoking Property
- Room service
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ARTISAN
Welcome to Artisan, by Omkar Mestry. Where culinary artistry harmonises with the timeless allure of charcoal cooking. Our menu is a symphony of flavours, an ode to craftsmanship, and a journey into the heart of charcoal-infused cuisine.
AROMA RESTAURANT
Aroma Restaurant is open daily for breakfast and dinner. Join us in stylish surroundings and pull up a chair for a delicious meal, anytime of the day. Our modern Hammersmith hotel restaurant boasts an international menu with options for all.
MIRRORS BAR
Our Mirrors Bar & Terrace is the heart of the hotel, with a warm and inviting atmosphere and indoor and outdoor seating to cater for all weather. Order international dishes, bar snacks, beer, wine, spirits or cocktails and relax.
Breakfast
Fitness center
For our guests who wish to maintain their fitness regime, whilst away from home, our well-equipped 'In Balance' Fitness Suite is the perfectly convenient place to train.
Meetings & Events
- Number of Meeting Room
- 25
- Surface of the largest room
- 1726 m² / 18578.491 sq ft
- Maximum seats capacity
- 1000
- Maximum capacity for banquets
- 650
Our guest reviews
Good
Customer review rating 3.5/5
Philippe D. L. D. Families - Confirmed reviews ALL
Dear Philippe, Thank you for taking the time to review your stay. We are sorry that some aspects of your stay did not meet your expectations. We understand the importance of a smooth and efficient check-in process, and we strive to ensure our staff are well-trained in communication skills to assist our guests effectively. We acknowledge your comments regarding the condition of the taps and bathrooms. Our team is constantly seeking ways to improve our facilities, and your feedback is valuable in guiding these enhancements. Regarding your dining experience, we regret to hear that the quality, temperature, and availability of food and beverages did not meet your standards. We pride ourselves on providing a diverse and satisfying dining experience, and we will take your feedback into consideration for immediate review and action. We are sincerely sorry that the service did not meet your expectations and are reviewing your comments with our team in order to improve our service. Nonetheless, we are delighted to remind you of our hotel's prime location, just a short walk from the Hammersmith Apollo and Westfield London, with easy access to Hammersmith Underground Station and Broadway Shopping Centre. We are looking forward to welcoming you again. All the best! Anastasios Agiannitis, Guest Relations Manager
Hotel Good - check in terrible
Customer review rating 1.0/5
Paul B. Business - Confirmed reviews ALL
Dear Paul, Firstly, i hope this message finds you well. Thank you for taking the time to review your stay. On behalf of Novotel London West, we apologize for the inconvenience you faced during your check-in process. We understand the importance of a smooth arrival experience and regret to hear that yours did not align with the high standards we set for ourselves. We are sorry to learn that the drink vouchers offered were not suitable for your preferences and that the alternatives provided did not compensate for the delay in accessing your room. Our aim is to offer personalized service that caters to the needs of all our guests, and it is clear that we missed this mark during your visit. We would like to point out that our guests generally appreciate the quality of the service and we take your comment very seriously as we strive to ensure a pleasant stay for every guest. In order to try and make it right for you, please allow us to offer you an upgrade, upon availability, for your next stay Novotel London West is ideally situated just a short walk away from Hammersmith Apollo and the bustling Westfield London, making it a convenient choice for those looking to explore the city or attend events nearby. We hope that you will allow us the opportunity of providing you with an improved stay in future. Best regards, Anastasios Agiannitis, Guest Relations Manager
Underwhelmed
Customer review rating 3.0/5
Nicola O. Families - Confirmed reviews ALL
Dear Nicola, We would like to thank you for this review about your recent experience in our hotel. We are delighted that you found our hotel to be spotlessly maintained, as reflected in your high rating for cleanliness. It is our aim to provide a comfortable and clean environment for all our guests, and we are pleased to know that we succeeded in this regard during your stay. We are sorry that some aspects of your stay did not meet your expectations. We understand the importance of having a room ready upon arrival and deeply regret any inconvenience caused by the delay. Furthermore, it is unfortunate that the setup of the 3rd bed and pillow allocation did not align with your needs. Moreover, we take note of your thoughts on the room's current state and breakfast experience. Finally, we are concerned to hear about your daughter's interaction with our restaurant staff and would like to assure you that providing courteous and professional service is a cornerstone of our hospitality values. Nonetheless, we would like to highlight that our hotel is conveniently located a short walk from Hammersmith Apollo and Westfield London, with easy access to Hammersmith Underground Station and various shopping and tourist attractions. We pride ourselves on being a pet-friendly hotel, featuring a range of amenities including a chic lounge bar with a patio, a fitness suite, and international cuisine in our Aroma Restaurant. We hope to welcome you back. Best wishes, Anastasios Agiannitis, Guest Relations Manager
Everything in order, very good service, excellent staff.
Customer review rating 4.0/5
Dionyssios A. Families - Confirmed reviews ALL
Dear Dionyssios, Thank you for taking the time to review your stay. We are delighted that you found our service, early check-in, and onsite parking to your satisfaction. Our team strives to provide exceptional service and facilities, such as our private parking which is available on site and our staff who are always eager to assist with any needs. However, we apologize for certain aspects of your stay falling short of your expectations. We understand the inconvenience caused by not being able to secure 2 connecting rooms. Moreover, we take note of your preference regarding the billing for late check-out and aim to offer more flexibility in our processes to enhance our guest experience. Finally, it is wonderful that you appreciated the helpfulness of our staff and the professionalism of our manager. Our guests often commend the attentiveness and courtesy of our team, and we're pleased that this was a highlight of your stay. The exceptional experience provided by our staff is something we take great pride in. We are looking forward to welcoming you again. All the best! Anastasios Agiannitis, Guest Relations Manager
Poor Room Quality, Smelly and Unclean
Customer review rating 1.5/5
Shouvik Business - Confirmed reviews ALL
Dear Mr. S., Hope this finds you well. Thank you for being a Silver Member, and for taking the time to review your stay. We are pleased that you enjoyed our breakfast offerings and the convenience of our location, which is just a short walk from Hammersmith Apollo and the Broadway Shopping Centre, as well as being in close proximity to the Hammersmith Underground Station. However, we are sorry that your stay did not meet your expectations. We understand the importance of a welcoming and well-maintained room, and we regret to hear about the issues you encountered with the room's cleanliness. Our rooms are designed to provide a relaxing environment, and we apologize if this was not the case during your visit. Furthermore, we are concerned to learn about the inconvenience caused by the window and the noise from the highway. We take such feedback seriously and will look into these matters to ensure our guest's comfort. We have noted We also apologize for the oversight regarding the dental kit you requested. Our team aims to provide attentive and prompt service, and it seems we fell short in this instance. To avoid any issues repeating in the future, we have updated your profile in regards with your feedback and room preference. Also in an effort to make it right for you, we would like offer you an upgrade, upon availability, for your next stay if you choose to visit Novotel London West again. Finally, we would like to reiterate our appreciation for your comments on our hotel's location. We are committed to ensuring our guests can make the most of their stay by enjoying the various attractions and amenities nearby, including the prestigious Kensington High Street, which is just a 15-minute walk away. We hope that you will allow us the opportunity of providing you with an improved stay in future. Best regards, Anastasios Agiannitis, Guest Relations Manager
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