ibis Schiphol Amsterdam Airport 3 stars

Customer review rating (ALL Rating) 4.0/5 4,370 reviews

Best price
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ibis Schiphol Amsterdam Airport - Image 1
ibis Schiphol Amsterdam Airport - Image 2
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Schipholweg 181, 1171 PK BADHOEVEDORP, Netherlands

Description

Hotel extras

  • Park, Sleep & Fly package on offer

  • Direct 20-minute bus ride to the city centre

  • Complimentary airport shuttle

  • Buffet restaurant for breakfast, lunch and dinner. 24/7 take away shop in the lobby.

Our accommodation(s)

Hotel location

ibis Schiphol Amsterdam Airport

Schipholweg 181
1171 PK BADHOEVEDORP
Netherlands

GPS:52.325325, 4.795116

Telephone
Fax +31 20 657 0199

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  4,370 reviews

TripAdvisor Rating  3.5/5  5,245 reviews

Good stay

Customer review rating 5.0/5

Carla M. Business - Confirmed reviews ALL

I was greeted by very friendly service desk staff that explained everything clearly. My room was clean and I didn't want for anything. The Shuttle service to and from the Airport was on time.

Dear Carla, Thank you very much for your kind review. It's wonderful to know that your stay with us at ibis Schiphol Amsterdam Airport was up to your expectations. We are delighted that you enjoyed the warm welcome from our service desk staff, the cleanliness of your room, and our punctual shuttle service. It's great to hear that our efforts to facilitate a paperless environment and provide easily accessible information through QR codes added to the convenience of your stay. It would be a pleasure to welcome you back. Best wishes, IBIS SCHIPHOL AMSTERDAM AIRPORT Schipholweg 181 - 1171 PK Badhoevedorp – The Netherlands Tel.: +31 (0)20… H0… ibis.com - all.accor.com

Well located. Great shuttle.

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

Very pleased overall for a layover in Amsterdam. The shuttle was very good and the staff friendly. The breakfast had good variety. Good for our family of 4. Some hotels wouldn't allow 4 people in one room. The wall in our room near our bed was dirty. We requested and paid for early check-in, but it was not available. The money was refunded and our bags were stored, but the early check-in would have been very helpful. Overall, we would stay again.

Dear Guest, Thank you for taking the time to share your review. We are delighted that your family enjoyed our convenient shuttle service and the friendly atmosphere our staff strives to provide. It is great to hear that the breakfast selection was to your satisfaction and that our room accommodations for families met your needs. However, we apologize for the inconvenience you encountered with the room cleanliness and the unavailability of early check-in. We understand how these aspects can impact your stay, and we are taking your feedback seriously to ensure our guest rooms maintain the high standards of cleanliness and readiness our guests expect. Nonetheless, we are pleased to know that the strategic location of our hotel and the ease of transportation options were highlights of your stay. We hope that these positive aspects, along with our commitment to improvement, will encourage you to return for another visit. We do hope to welcome you back in the future. Best wishes, IBIS SCHIPHOL AMSTERDAM AIRPORT Schipholweg 181 - 1171 PK Badhoevedorp – The Netherlands Tel.: +31 (0)20… H0… ibis.com - all.accor.com

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

simple ,nice and fast

Dear Guest, thank you for taking the time to share your experience with us. We are elated that your stay was characterized by simplicity and efficiency, reflecting our commitment to providing a seamless experience for our guests. However, we were concerned to learn about the cleanliness issue you encountered. We understand how important a clean environment is for our guests, and we apologize for any discomfort this may have caused. Cleanliness is a top priority for us, and we will reinforce our housekeeping protocols to ensure that all areas of our guest rooms meet the high standards we set for ourselves. Nonetheless, we trust that you were able to appreciate our convenient location, with direct bus access to Amsterdam's vibrant city centre and a variety of amenities to enhance your stay, such as our 24/7 takeaway shop and the complimentary airport shuttle service for ease of travel. We hope to have the opportunity to welcome you back for a better experience in the future. Kind regards, IBIS SCHIPHOL AMSTERDAM AIRPORT Schipholweg 181 - 1171 PK Badhoevedorp – The Netherlands Tel.: +31 (0)20… H0… ibis.com - all.accor.com

Still reasonable, value for money

TripAdvisor rating 3.0/5

Bea T TripAdvisor review

Ibis hotel is convenient if you depart from Amsterdam Airport. We have stayed here before and experience the same as always. I think they put new mattresses on the beds. They are thinner and they move, so half way the night, I almost fell out of bed. The shower is a bath and I think a hand rail would make it safer. Rooms are small but still reasonable. After dinner we would have like a decaf coffee, but this is not available in the hotel. Overall OK and we will come back if we travel again.

Dear Beat, thank you for taking the time to share your experience with us. We are pleased that you found our hotel convenient for your travel from Amsterdam Airport and that you see the value in staying with us. However, we apologize for the discomfort you experienced with our new mattresses. Your safety and comfort are very important to us, and we appreciate your suggestion for a handrail in the bath area for added safety. We also regret to hear that our coffee selection did not meet your expectations; we are always looking for ways to enhance our guest experience and will consider your feedback for future improvements. Nonetheless, we are delighted that you found the overall experience to our hotel satisfactory and are considering a return stay. We hope to have the opportunity to welcome you back for a better experience in the future. Kind regards, IBIS SCHIPHOL AMSTERDAM AIRPORT Schipholweg 181 - 1171 PK Badhoevedorp – The Netherlands Tel.: +31 (0)20 5025106 H0649-GR@accor.com ibis.com - all.accor.com

RUDEST STAFF IN THE LOUSIEST CRAZI3ST HOTEL

TripAdvisor rating 1.0/5

Bala A TripAdvisor review

RUDEST STAFF IN THE LOUSIEST CRAZI3ST HOTEL. The room has ZERO amenities. PATHETIC. Not even a glass to drink water. If this is like this, how will their budget hotel be? Their site says ironing boards are available on request at the reception. But not one but two staffs at the reception were so rude to me n their reply when I asked for one. They almost bit me off. If you can neither be friendly and courteous to your guests nor be truthful on your site, why are you in the hospitality business?? BTW the hotel expects you to take your shirt and go down to ground floor reception, stand next to the bar, among so many strangers enjoying their drinks, just to iron your shirt in some sort of 'common ironing table. What kind of crazy weirdos designed this hotel?? Never again to another ibis!!! Btw, their shuttle bus frequency is crazy too. Between 9 and 10 PM there is one every 15 minutes but betwe10 and 11 pm it gets to one in 40 min only. Then again it gets better after 11 pm with one every 30 min. Craziest buggers run this hotel!!

Dear Guest, Thank you for taking the time to provide this feedback. We are sorry to hear that your experience did not meet the high standards we strive to uphold. We understand that room amenities play a significant role in the comfort of our guests, and we regret any inconvenience caused. Regarding the ironing facilities, our aim is to provide practical solutions for our guests. We apologize if this service did not meet your expectations and for any perceived rudeness from our staff. This is certainly not the level of service we aspire to deliver. We will review your comments with our team to ensure better guest experiences in the future. On the subject of the shuttle service, we seek to provide timely and efficient transportation for our guests. The schedule is designed to accommodate varying flight times and we apologize if the wait times were not as expected. We appreciate this feedback and will consider it as we work to improve our services. We look forward to welcoming you very soon. Best regards, IBIS SCHIPHOL AMSTERDAM AIRPORT Schipholweg 181 - 1171 PK Badhoevedorp – The Netherlands Tel.: +31 (0)20 5025106 H0649-GR@accor.com ibis.com - all.accor.com

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  • 1,145 reviews 6.8/10 Breakfast

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