ibis Schiphol Amsterdam Airport 3 stars

Customer review rating (ALL Rating) 4.0/5 4,549 reviews

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Description

Hotel extras

  • An ALLSAFE hotel certified by Bureau Veritas

  • Park, Sleep & Fly package on offer

  • Direct 20-minute bus ride to the city centre

  • Complimentary airport shuttle

  • Buffet restaurant for breakfast, lunch and dinner. 24/7 take away shop in the lobby.

Our accommodation(s)

Hotel location

ibis Schiphol Amsterdam Airport

Schipholweg 181
1171 PK BADHOEVEDORP
Netherlands

GPS:52.325325, 4.795116

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  4,549 reviews

TripAdvisor Rating  3.5/5  5,206 reviews

Very Disappointing

TripAdvisor rating 2.0/5

SzsteveC TripAdvisor review

Shuttle bus from the airport was an hour between pick-up but was very late and there was a HUGE queue of people waiting. Getting to the hotel there was only one guy doing the check-in for a massive queue. Room was tiny, really hot and the control seemed to do nothing! Bed was uncomfortable. After a long journey needed a drink, but no coffee facilities in the room. Despite the time (around 6pm) still piles of dirty linen in the corridors Food (loaded fries) from the burger restaurant was DISGUSTING and expensive, also a long wait to get it as all the staff bar one seemed to be being trained and had no idea! Paid 189 Euro for the night - TOTAL RIP OFF, not worth half that!

Dear Steve, Thank you for taking the time to review your stay. We are sorry that your stay did not fully meet your expectations. We understand the frustration caused by the delay and the crowd at our shuttle service, and we are currently reviewing our transportation logistics to better serve our guests. Moreover, we recognize that the check-in process was not as swift as it should be, and we are looking into staffing adjustments to expedite this process in the future. Additionally, we apologize for the discomfort regarding the room temperature and the lack of coffee facilities. We are reviewing our in-room amenities to enhance guest comfort. Finally, the cleanliness of our corridors is typically maintained to a high standard, and your experience indicates a lapse that we are addressing with our housekeeping team. Nonetheless, we hope you had the chance to experience our complimentary airport shuttle during your stay! We hope that you will allow us the opportunity of providing you with an improved stay in future. Best regards, IBIS SCHIPHOL AMSTERDAM AIRPORT Schipholweg 181 - 1171 PK Badhoevedorp – The Netherlands Tel.: +31 (0)20 5025106 H0649-GR@accor.com ibis.com - accorhotels.com

Super locatie

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

Alles was in Orde

Beste gast, Bedankt voor uw feedback. Het doet ons goed te vernemen dat de locatie van ons hotel aan uw verwachtingen heeft voldaan en alles naar wens was tijdens uw verblijf. Ons team streeft ernaar om een gevoel van orde en comfort te bieden, zodat al onze gasten kunnen genieten van een zorgeloos verblijf. We zijn blij dat u dit positief heeft ervaren. We hopen dat u ook de kans heeft gehad om gebruik te maken van onze handige pendeldienst en andere voorzieningen die bijdragen aan een aangename ervaring bij ons. Met vriendelijke groet en graag tot ziens, IBIS SCHIPHOL AMSTERDAM AIRPORT Schipholweg 181 - 1171 PK Badhoevedorp – The Netherlands Tel.: +31 (0)20… H0… ibis.com - accorhotels.com

Good Stay

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

Fuss free, value for money

Dear Guest, Thank you for such a great review. We are thrilled to learn about your high satisfaction with our cleanliness standards and our commitment to sustainable development. It is gratifying to know that our efforts are appreciated by our valued guests. Moreover, your endorsement of the ALL – Accor Live Limitless loyalty programme is greatly appreciated and reinforces our dedication to delivering exceptional service and benefits to our members. Thank you for choosing ibis Schiphol Amsterdam Airport for your stay. It’s wonderful to hear that you found value in our offerings and enjoyed a fuss-free experience. Our team strives to provide a comfortable and convenient environment for all our guests, and your feedback is a testament to their hard work. As for our hotel services, we're glad you had the opportunity to use them during your stay. Should you wish to share more specific feedback in the future, we would be delighted to hear from you, as it assists us in continuous improvement. We look forward to a return visit from you in the future. Best wishes, IBIS SCHIPHOL AMSTERDAM AIRPORT Schipholweg 181 - 1171 PK Badhoevedorp – The Netherlands Tel.: +31 (0)20… H0… ibis.com - accorhotels.com

Good stay

Customer review rating 4.0/5

Anonymous Friends - Confirmed reviews ALL

The only thing is that the shuttle bus is not on time

Dear Guest, thank you for taking the time to share your experience with us. We are pleased to know that you are a member of our ALL – Accor Live Limitless loyalty programme and that you would consider recommending ibis Schiphol Amsterdam Airport. However, we regret to hear about your experience with the waiting time upon arrival. We strive to maintain a seamless check-in process and will review our procedures to enhance our guests' experience. Regarding the room size, we appreciate your preference for more spacious accommodations and suggest exploring our Superior room options for any future stays, which offer additional space for added comfort. Concerning the shuttle bus service, we apologize for any inconvenience caused by delays. Our shuttle operates with a set schedule, aiming to provide timely and efficient service to and from Schiphol Airport. We are always looking to improve our service and the speed of our internet connection, and your comment has been noted for further assessment. Our team works diligently to ensure our hotel's cleanliness, and we aim to reach a 100% satisfaction rate with all our guests in this regard. We hope to have the opportunity to welcome you back for a better experience in the future. Kind regards, IBIS SCHIPHOL AMSTERDAM AIRPORT Schipholweg 181 - 1171 PK Badhoevedorp – The Netherlands Tel.: +31 (0)20… H0… ibis.com - accorhotels.com

Good stay

Customer review rating 5.0/5

Anonymous Solo - Confirmed reviews ALL

Free shuttle was great. Room comfortable with good service

Dear Guest, Thank you for such a positive review. We are thrilled to hear that you enjoyed the complimentary shuttle service and found comfort in your room. It is always encouraging to learn that our dedication to service and cleanliness is appreciated by our guests. Your recognition of our sustainable development initiatives is particularly rewarding, and we are proud to be part of the Go Green, Skip the Clean program underlining our commitment to the environment. As a valued member of the ALL - Accor Live Limitless loyalty programme, your satisfaction is especially important to us, and we are delighted that you would recommend our hotel and loyalty program to others. It would be our pleasure to have you return on another occasion. Very best wishes, IBIS SCHIPHOL AMSTERDAM AIRPORT Schipholweg 181 - 1171 PK Badhoevedorp – The Netherlands Tel.: +31 (0)20… H0… ibis.com - accorhotels.com

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