Grand Mercure São Paulo Ibirapuera 5 stars

Customer review rating (ALL Rating) 4.6/5 1,335 reviews

Best price
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Grand Mercure São Paulo Ibirapuera - Image 1
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Rua Sena Madureira 1355 Bloco 1, IBIRAPUERA, 04021051 SÃO PAULO, Brazil

Description

Hotel extras

  • We are a pet-friendly hotel, for a fee.

  • Enjoy sweet mille-feuille at the boulangerie, voted the best in Latin America by the NY Times.

  • A hotel in São Paulo with a swimming pool and gym for your total leisure.

  • The only hotel with a helipad in the Ibirapuera region.

  • Make use of the tennis court for an additional fee.

Our accommodation(s)

Hotel location

Grand Mercure São Paulo Ibirapuera

Rua Sena Madureira 1355 Bloco 1, IBIRAPUERA
04021051 SÃO PAULO
Brazil

GPS:-23.59263, -46.6493

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,335 reviews

TripAdvisor Rating  4.3/5  2,462 reviews

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TripAdvisor rating 5.0/5

Esra K TripAdvisor review

After a long and tiring workday, coming to the breakfast lounge in the morning and being welcomed by dear MARCOS with his warm smile and hospitality made all the difference. Thank you for making me feel at home. Ps: I loved the coffee presentation :)

Mr Marcus

TripAdvisor rating 5.0/5

Mine S TripAdvisor review

Marcus, who works in the restaurant, is very helpful and friendly. I have been staying at this hotel for years, and Mr. Marcus is always very positive and polite. I thank him very much

Thank you very much for taking the time to share your kind feedback! We are delighted to know that Marcus consistently provides such helpful, friendly, and positive service, and that he has made your stays over the years even more special. Your recognition will certainly be shared with him and the entire team. It is always a pleasure to welcome you back, and we truly appreciate your loyalty. We look forward to welcoming you again very soon at Grand Mercure São Paulo Ibirapuera. Kind regards, Beatriz Miecznikowski Quality & Customer Experience Analyst

Thank you

TripAdvisor rating 5.0/5

hilala807 TripAdvisor review

Thank you Marcos for your amazing service and your smile! Such a great experience!

Thank you very much for sharing your feedback! We’re delighted to know that Marcos’ amazing service and warm smile made such a positive impression and contributed to a great experience. Your kind words will certainly be shared with him and our team. We truly appreciate your review and hope to welcome you back to the Grand Mercure São Paulo Ibirapuera very soon. Kind regards, Beatriz Miecznikowski Quality & Customer Experience Analyst

excellent service

TripAdvisor rating 5.0/5

stalk s TripAdvisor review

Marcos provided outstanding service and demonstrated exceptional attentiveness throughout. He was polite, friendly, and highly professional. I would like to express my sincere appreciation for his excellent service.

Hello! Thank you very much for sharing your review with us. We are extremely pleased to hear that Marcos provided excellent service, demonstrating attentiveness, friendliness, and professionalism. Feedback like yours is very important to us, and we will certainly share your kind words with him and with our entire team. We hope to have the pleasure of welcoming you back soon at Grand Mercure São Paulo Ibirapuera. With appreciation, Beatriz Miecznikowski Quality and Customer Experience Analyst

Customer review rating 5.0/5

Jorge G. D. J. D. P. Friends - Confirmed reviews ALL

Hotel e equipe local excelentes!

Olá Jorge, Muito obrigada por compartilhar sua experiência! Ficamos felizes em saber que o hotel e nossa equipe local superaram suas expectativas. É sempre gratificante receber feedbacks como o seu, que reconhecem o esforço d. toda a equipe em proporcionar conforto e atenção aos nossos hóspedes. Esperamos recebê-lo novamente em breve no Grand Mercure Ibirapuera para mais momentos especiais. Com apreço, Beatriz Miecznikowski Analista d. Qualidade e Customer Experience

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Other web-users rate our hotel

  • 160 reviews 8.9/10 Location
  • 431 reviews 8.3/10 Room
  • 566 reviews 8.4/10 Service
  • 15 reviews 2.6/10 WiFi
  • 279 reviews 9/10 Breakfast
  • 204 reviews 8.6/10 Comfort
  • 165 reviews 7.9/10 Food
  • 161 reviews 7.5/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.