Grand Mercure São Paulo Ibirapuera 5 stars

Customer review rating (ALL Rating) 4.5/5 1,742 reviews

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Description

Hotel extras

  • We are a pet friendly hotel. Charges apply.

  • Try a mil folhas pastry at Bolangerie do Grand, voted the best in LA by NY

  • Hotel in São Paulo with pool, sauna, gym and tennis court

  • Hotel with the only helipad in the Ibirapuera region

  • 10-minute drive to Sao Paulo - Congonhas Airport

Our accommodation(s)

Hotel location

Grand Mercure São Paulo Ibirapuera

Rua Sena Madureira 1355 Bloco 1, IBIRAPUERA
04021051 SÃO PAULO
Brazil

GPS:-23.59263, -46.6493

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,742 reviews

TripAdvisor Rating  4.0/5  1,797 reviews

Pleasant experience

TripAdvisor rating 5.0/5

MadeleineSanderstead TripAdvisor review

The staff couldn’t have been more helpful and friendly. The room was spacious and comfortable and the breakfast abundant and varied. The only drawback I can think of if the quality - not the service - of room service dishes. The boulangerie is worth a recommendation for their pastries and friendliness of staff.

Good stay

Customer review rating 4.0/5

Nene Friends - Confirmed reviews ALL

Rooms are clean, food is tasty. The staff is friendly. It will be more easier if staff learn to speak English as I can image that the hotel receive more international visitors/ English speaking visitors. Overall we had an enjoyable time at the hotel.

Veru gppd stay and services

Customer review rating 5.0/5

Ricardo E. Business - Confirmed reviews ALL

Hotels is old but well maintained. Services and people are helpful and kind. I really like the breakfast with so many options anda varieties.

Don´t pay for 5-star in a 4-star hotel.

TripAdvisor rating 2.0/5

Eduardo d TripAdvisor review

It is too expensive for the services and installations. We expected to find a 5-star hotel, but the hotel is a standard 4-star overall. I´m very disappointed. The front desk is confused, slow, and unmotivated to do the job. The booking service didn´t work, and my reservation was made wrong. Definitely don't offer a service as they charge.

Parabens

TripAdvisor rating 5.0/5

Greg K TripAdvisor review

Marcos was my waiter when I had breakfast at the Mercure hotel in São Paulo. He greeted me warmly and seated me promptly. He helped me select my breakfast since I do not speak Portuguese. He got me my food in short time and was always very helpful and friendly. Very good man

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Other web-users rate our hotel

  • 261 reviews 9/10 Location
  • 710 reviews 7.2/10 Room
  • 807 reviews 8.5/10 Service
  • 31 reviews 3.6/10 WiFi
  • 402 reviews 9.1/10 Breakfast
  • 348 reviews 7.5/10 Comfort
  • 231 reviews 8.5/10 Amenities
  • 231 reviews 6/10 Cleanliness

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