Hotel Mercure Paris CDG Airport & Convention 4 stars

Customer review rating (ALL Rating) 4.1/5 2,418 reviews

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Hotel Mercure Paris CDG Airport & Convention - Image 1
Hotel Mercure Paris CDG Airport & Convention - Image 2
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Hotel Mercure Paris CDG Airport & Convention - Image 4
Roissypôle Ouest, Route de la Commune, Cedex, 95713 ROISSY CHARLES DE GAULLE, France

Description

Hotel extras

  • In the heart of Paris Charles de Gaulle Airport

  • Restaurant open from Monday to Sunday

  • Stunning views of the runways

  • Heated indoor pool and fitness room

  • 18 seminar, training and convention meeting rooms

Our accommodation(s)

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Hotel location

Hotel Mercure Paris CDG Airport & Convention

Roissypôle Ouest, Route de la Commune, Cedex
95713 ROISSY CHARLES DE GAULLE
France

GPS:49.00759, 2.54931

Telephone
Fax +33 1 49 19 29 00

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

L ESCALE

L Escale restaurant offers authentic produce cooked with passion by our Chef and team. The menu and daily specials change with the seasons to guarantee you fresh ingredients that will satisfy all your cravings.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.1/5  2,418 reviews

TripAdvisor Rating  3.5/5  1,400 reviews

Nice

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Nice

Dear A., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris CDG Airport & Convention. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Baya CHABANE Directrice Générale 00 33 1 49 19 29 13

Very good stay and friendly staff

Customer review rating 4.5/5

Timothé D. Families - Confirmed reviews ALL

Very nice and welcoming staff. Good location, good premises

Dear Monsieur D., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris CDG Airport & Convention. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Baya CHABANE Directrice Générale 00 33 1 49 19 29 13

Great location, great beds, friendly staff

Customer review rating 5.0/5

Paulien M. Solo - Confirmed reviews ALL

The location for me was the biggest draw, but the room itself was excellent. The mattress very comfortable and the bathroom clean and complete. I ordered room service, it was delicious, and promptly delivered. The gym and especially the swimming pool are great. Check out was a breeze. All in all a positive experience.

Dear Madame Van der Lugt-M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris CDG Airport & Convention. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely yours, Baya CHABANE Directrice Générale 00 33 1 49 19 29 13

good stay

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

David was helpful at reception

Dear Madame H., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris CDG Airport & Convention. It's always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Baya CHABANE Directrice Générale 00 33 1 49 19 29 13

Terrible experience at Mercure CDG

TripAdvisor rating 2.0/5

seema60 Solo travel - TripAdvisor review

I booked my husband in this hotel for one night as he had an international flight the next day. It was a terrible experience for him. He had a bad back spasm and the shuttle only takes you to one km away from the hotel. He had to walk there. He said the room was very small and the hotel was ridiculously expensive for such a small room.

Dear seema 60, Thank you for taking the time to share your experience at our hotel. I am sorry that your experience did not meet your expectations; allow me to offer you my sincere apologies. Rest assured that we are taking appropriate action to address the issue and prevent further incidents. Regarding access from the airport it is mentioned on our booking site. We appreciate your sharing of concerns, and hope you will give us the opportunity to better serve you in the near future. Sincerely yours, Baya CHABANE General Manager

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Other web-users rate our hotel

  • 763 reviews 8.5/10 Location
  • 1,313 reviews 6.5/10 Room
  • 1,366 reviews 8.2/10 Service
  • 23 reviews 5.8/10 WiFi
  • 383 reviews 6.5/10 Cleanliness
  • 284 reviews 6.9/10 Breakfast
  • 29 reviews 4.1/10 Wellness Area

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.