Hotel Mercure Paris CDG Airport & Convention 4 stars

Customer review rating (ALL Rating) 4.0/5 2,537 reviews

Hotel Mercure Paris CDG Airport & Convention - Image 1
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Description

Hotel extras

  • In the heart of Paris Charles de Gaulle Airport

  • Restaurant open from Monday to Sunday

  • Stunning views of the runways

  • Heated indoor pool and fitness room

  • 18 seminar, training and convention meeting rooms

Our accommodation(s)

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Hotel location

Hotel Mercure Paris CDG Airport & Convention

Roissypôle Ouest, Route de la Commune, Cedex
95713 ROISSY CHARLES DE GAULLE
France

GPS:49.00759, 2.54931

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

L'ESCALE

L'Escale restaurant offers authentic produce cooked with passion by our Chef and team. The menu and daily specials change with the seasons to guarantee you fresh ingredients that will satisfy all your cravings.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.0/5  2,537 reviews

TripAdvisor Rating  3.5/5  1,370 reviews

Well located good staff

Customer review rating 4.0/5

Jp C. Business - Confirmed reviews ALL

Good

Dear Monsieur C., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris CDG Airport & Convention. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely yours, Baya CHABANE Directrice Générale 00 33 1 49 19 29 13

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Everything was very well organized.

Dear Monsieur B., We very much appreciate your comments regarding your meeting at the Hôtel Mercure Paris CDG Airport & Convention. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Baya CHABANE Directrice Générale 00 33 1 49 19 29 13

Customer review rating 2.0/5

Xxx Business - Confirmed reviews ALL

worn furnitures in restaurant, dirty curtain and windows, whole bathroom looked very worn, paper cup instead of glasses (not sustainable) no cream, no nail file, no showercap, meal was sometimes already cold and undefinable definetly not a four star ranking

Dear Madame B., Thank you for taking the time to tell us about your meetin at the Hôtel Mercure Paris CDG Airport & Convention. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Baya CHABANE Directrice Générale 00 33 1 49 19 29 13

correct stay

Customer review rating 3.5/5

Jm R. Business - Confirmed reviews ALL

Correct stay but average if we consider 4 stars

Very nice hotel extremely nice service, food was good, hotel rooms are very clean

Customer review rating 5.0/5

Christel V. B. Business - Confirmed reviews ALL

These days it is hard to find such nice people, from Welcoming to waiters The rooms are very nice and clean the service was excellent The food was good you even made special food for Allergic people i can recommend your hotel for other people

Dear Madame Van B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris CDG Airport & Convention. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Baya CHABANE Directrice Générale 00 33 1 49 19 29 13

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Other web-users rate our hotel

  • 696 reviews 8.1/10 Location
  • 1,277 reviews 6.3/10 Room
  • 1,318 reviews 7.4/10 Service
  • 28 reviews 5.8/10 WiFi
  • 514 reviews 4.3/10 Food
  • 404 reviews 5.9/10 Cleanliness
  • 342 reviews 4/10 Value
  • 291 reviews 6.7/10 Breakfast

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