Novotel Lombok Resort & Villas 4 stars

Customer review rating (ALL Rating) 4.6/5 518 reviews

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Mandalika Resort, Pantai Putri Nyale, Pujut, Lombok Tengah PO BOX 5555, 83573 LOMBOK, Indonesia

Description

Hotel extras

  • Private white sandy beach and 3 outdoor pools

  • Water sports and daily free activities

  • Choices: Room, Villas, Private Pool Villas

Our accommodation(s)

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Hotel location

Novotel Lombok Resort & Villas

Mandalika Resort, Pantai Putri Nyale, Pujut, Lombok Tengah PO BOX 5555
83573 LOMBOK
Indonesia

GPS:-8.903325, 116.297585

Telephone
Fax +62 370 6153555

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

SPICE MARKET

Spice Market is an all-day restaurant offering breakfast, lunch and unlimited barbecue every night. You can enjoy fresh Indonesian and international dishes on this beachfront relaxed outlet, along with weekly entertainment during dinner time.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  518 reviews

TripAdvisor Rating  4.0/5  2,387 reviews

Certificate of excellence 2024

Noise from the motorbike circuit unbearable and less elegant than on the website.

TripAdvisor rating 3.0/5

Agali TripAdvisor review

The structure disappointed us a little: it is older and less elegant than the photos on the website. Less exclusive than it seemed. For example, in the evening there are no tables for dinner on the beach with candles, no romantic restaurant. But it's great for breakfast, with a rich buffet (but very slow coffee service) and for lunch. It needs a restyling. Unbearable is the background noise of the motorbikes that practice all day (!!) in the new GP motorbike circuit built behind the hotel. We were also disappointed by the sea, very different from the photos, it reminded us of the lake, with a seabedof algae. Nothing to do with the Gili Islands and their white beaches. And even on the beach, the incessant noise of the motorbikes gave us no rest. From 11.45am you can no longer swim, due to low tide. However, I want to applaud the staff, who are always friendly, especially the reception: helpful, friendly, efficient!

Dear Agali, Thank you for taking the time to share your detailed feedback with us. We are grateful for your positive comments about our staff, breakfast, and lunch offerings. We regret that the overall experience did not meet your expectations and that the noise from the nearby motorbike circuit affected your stay. We understand how important a peaceful environment is for our guests and are actively seeking solutions to mitigate this issue. We also apologize if the appearance of our facilities and the surrounding area differed from the images you saw online. We are continuously working on updates to enhance our property and provide a more accurate representation. Your comments about the romantic dining experience and the sea conditions are noted, and we will consider them as we plan future improvements. We appreciate your recognition of our staff's friendliness and efficiency. Your feedback helps us improve, and we hope to have the opportunity to welcome you back for a more enjoyable stay in the future. Best regards, Deni Pardiyan Front Office Manager

Nice and comfortable hotel in lombok

TripAdvisor rating 5.0/5

JUNSIK M TripAdvisor review

style hotel. It's a place you don't often see. All staff are friendly and always smile and say hello. I recommend it as a place where you can relax comfortably. I especially recommend this place to Koreans because it has a Korean manager. I'm making good memories. However, the facilities are a bit old.

Magnificent view, Great Service and Stay Private

TripAdvisor rating 5.0/5

aryanitrih TripAdvisor review

I cant say ask more happines for this magnificient Hotel. Its location and its cultural buildings suits perfectly in a luxurious combination. The hotel has beautiful beach that comforts us privately. Their swimming pools and a lot of activity which hotel provided also cheers us much with an infinity beach’s view. As well as the hotel, the employees also very very friendly. They bring the sense of family so then makes it even more comfortable to have a long stay at this hotel This hotel also provide great and safe kids club, so we have no worries to let our kids play there. They provide professional photographer which ready to capture your activity with the beautiful view. Greets for the best staf ever from FO team: *LEHA* ,Agung,Risman,Wira,Milla, Erna,Kardi,azis. Restoran team: Santana,Anto,Udin,Erma. Beach team: Sumi, Affan, Imam, Cakra, Sam, Lanum, Elum. Look I can remember they all after their kindhearted services. and the GM Mr Han is very humble If you look the best hotel ever with a magificient view, great services and keeps private, please no look other than Novotel kuta Lombok.

Amazing Hotel and Staffs

Customer review rating 5.0/5

Joko N. A. Families - Confirmed reviews ALL

The hotel was exquisite, the ambience and the design is very cool, like walking in a deep jungle with ancient totems and gates. The staffs were also helpful, they even kept my daughter phone, she forgot and left it in the bench. It was terrific. Sure be back again!

Dear Joko N. agung, Thank you so much for your wonderful review! We're thrilled to hear that you found our hotel exquisite and enjoyed the cool ambiance and unique design that makes you feel like you're walking in a deep jungle with ancient totems and gates. We're also glad to hear that our staff were helpful and went above and beyond to keep your daughter's phone safe. We look forward to welcoming you back again soon! Warm Regards, Deni Pardiyan Front Office Manager

Perfect resort in a quiet area

TripAdvisor rating 5.0/5

Sally S TripAdvisor review

The staff at this resort are exceptionally friendly and helpful. The resort is lovely and well maintained with everything you need without being over the top and out of keeping with the area. Travelling solo it was great to have a welcoming place to come back to after a day out and to feel comfortable and safe. The racing track next door is a bit of an eye sore but can be avoided. Do treat yourself to a spa treatment

Dear Guest, It sounds like you found the perfect resort for a peaceful getaway! The friendly and helpful staff, along with the well-maintained facilities, made your solo trip comfortable and safe. It's great that the resort blends well with the area and provides everything you need without being excessive. While the nearby racing track might be a bit of an eyesore, it's good to know it can be avoided. A spa treatment sounds like a wonderful recommendation for future guests! Warm Regards, Deni Pardiyan Front Office Manager

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Other web-users rate our hotel

  • 286 reviews 8/10 Location
  • 431 reviews 7.6/10 Room
  • 585 reviews 9.1/10 Service
  • 6 reviews 9.2/10 WiFi
  • 302 reviews 8.4/10 Beach
  • 185 reviews 8.9/10 Breakfast
  • 150 reviews 8.2/10 Cleanliness
  • 111 reviews 5.5/10 Value

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Pullman Lombok Merujani Mandalika Beach Resort

Customer review rating (ALL Rating) 4.5/5 (538 reviews)

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.