Novotel Lombok Resort & Villas 4 stars

Name: Novotel Lombok Resort and Villas | Luxury Hotel | AccorHotels - ALL
Address: Mandalika Resort, Pantai Putri Nyale, Pujut, Lombok Tengah PO BOX 5555, LOMBOK, 83573, ID
Telephone: +623706153333
Rating: 4.5

Customer review rating (ALL Rating) 4.5/5 320 reviews

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Mandalika Resort, Pantai Putri Nyale, Pujut, Lombok Tengah PO BOX 5555, 83573 LOMBOK, Indonesia

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Novotel Lombok Resort & Villas

Hotel that makes every moment matter

Treat the whole family to a fun-filled holiday in traditional Sasak style at Novotel Lombok Resort & Villas. Located just 19 km from the airport, this 4-star hotel is also ideal for a blissfully romantic getaway for two. Partake in one of the free daily activities, learn diving at the on-site dive center or simply lay back and unwind in lush surroundings - you are sure to find everything your heart desires during your stay here at Novotel.

Spacious, with contemporary Sasak design, our Novotel rooms and villas are truly a place for great living and perfect for all your needs. Surrounded by lush tropical gardens, enjoy convenience and tranquility all in one.

Lombok offers finest beaches featuring stunning sunsets and great waves. A hike on Mount Rinjani or visiting waterfalls are just a few of numerous activities available on the island. The Mandalika International Street Circuit is also right next door.

Novotel Lombok Resort & Villas is the ideal place to unwind, but also the perfect spot for your meeting or beachside event. Right next to Mandalika International Street Circuit we are a prime choice for motorsport enthusiasts in the South of Lombok!

Han Gyun Kim, Hotel Management

Featuring 77 beautiful rooms in traditional Sasak style and 25 private villas set amongst tropical lush gardens, Novotel Lombok is the essence of relaxation and tranquility right at the heart of Mandalika. With 200 meters of uninterrupted white sand beach-front overlooking turquoise bay of Kuta beach Lombok is the epitome of a perfect holiday paradise.

Hotel extras

Private white sandy beach and 3 outdoor pools
Water sports and daily free activities
Choices: Room, Villas, Private Pool Villas

Our accommodation(s)

Room

Superior King Bed

3 pers. max
31 m² / 333 sq ft

Bedding 1 x King size bed(s) and 1 x Single sofa bed(s)
Views: Garden View

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Room

Superior Twin Beds

3 pers. max
31 m² / 333 sq ft

Bedding 1 x Single sofa bed(s) and 2 x Twin bed(s)
Views: Garden View

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Room

Executive Room with 1 kingsize bed

3 pers. max
45 m² / 484 sq ft

Bedding 1 x King size bed(s)
Most of the accommodation: Corner Room

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Room

Deluxe Terrace King Bed

3 pers. max
37 m² / 398 sq ft

Bedding 1 x Single sofa bed(s) and 1 x King size bed(s)
Views: Garden View

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Room

Deluxe Terrace Twin Beds

3 pers. max
37 m² / 398 sq ft

Bedding 1 x Single sofa bed(s) and 2 x Twin bed(s)
Views: Garden View

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Villa

Private Pool Family-Villa Two Bed Rooms

4 pers. max
242 m² / 2604 sq ft

Bedding 1 x King size bed(s) and 2 x Single bed(s)

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Villa

Ocean View Family-Villa Two Bed Rooms

4 pers. max
242 m² / 2604 sq ft

Bedding 1 x King size bed(s) and 2 x Single bed(s)
Views: Ocean/Sea view

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Villa

Private Sasak Villa One Bed Room

3 pers. max
160 m² / 1722 sq ft

Bedding 1 x King size bed(s) and 1 x Single sofa bed(s)
Views: Garden View

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Villa

Garden Pool Sasak Villa One Bed Room

3 pers. max
142 m² / 1528 sq ft

Bedding 1 x King size bed(s) and 1 x Single sofa bed(s)
Views: Pool side
Most of the accommodation: Terrace

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Villa

Private Pool Villa One Bed Room

3 pers. max
200 m² / 2152 sq ft

Bedding 1 x King size bed(s) and 1 x Single sofa bed(s)
Views: Pool side

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Hotel location

Novotel Lombok Resort & Villas

Mandalika Resort, Pantai Putri Nyale, Pujut, Lombok Tengah PO BOX 5555
83573 LOMBOK
Indonesia

GPS:-8.903325, 116.297585

+62 370 6153333

+62 370 6153555

FAST BOAT FROM BALI

Ferries

Access: 65 km / 40.37 mi

PUTRI NYALE MOUNTAIN

Historic monument

Access: 100 m / 0.06 mi

Shuttle

SADE VILLAGE

Tourist attraction

Access: 15 km / 9.38 mi

Shuttle

Additional charge

WATER PALACE

Historic monument

Access: 30 km / 18.75 mi

Shuttle

Additional charge

MATARAM

Museums

Access: 60 km / 37.5 mi

Shuttle

Additional charge

GILI ISLAND

Tourist attraction

Access: 80 km / 50 mi

Shuttle

Additional charge

AT THE SEASIDE

Beach area

Access: 100 m / 0.06 mi

Shuttle

MANDALIKA BEACH

Beach area

Access: 100 m / 0.06 mi

Shuttle

TANJUNG AAN

Beach area

Access: 5 km / 3.13 mi

Shuttle

Additional charge

MATARAM

Shopping centre/mall

Access: 60 km / 37.5 mi

Shuttle

Additional charge

Hotel services

Check-in from 03:00 PM - Check out up to 12:00 PM

On site

Swimming pool
Car park
Pets not allowed
Shuttle
Restaurant
Fitness center
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
Room service

SPICE MARKET

Spice Market is an all-day restaurant offering breakfast, lunch and unlimited barbecue every night. You can enjoy fresh Indonesian and international dishes on this beachfront relaxed outlet, along with weekly entertainment during dinner time.

Meetings & Events

Number of Meeting Room: 3
Surface of the largest room: 60 m² / 196 sq ft
Maximum seats capacity: 40
Maximum capacity for banquets: 20

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Our guest reviews

100% genuine reviews from our guests

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ALL Rating 4.5/5 320 reviews

Anonymous Families - 8/5/2026 Confirmed reviews ALL

Dear Rebekah Barnett, Warm greetings from Novotel Lombok Resort & Villas! Thank you for sharing your feedback. We are delighted to hear that you enjoyed the comfort of your villa, our friendly and efficient service, and especially the beautiful beachfront location of your private pool villa. We sincerely apologize for the disturbance caused by the nearby event on Wednesday night and appreciate your understanding. We are pleased that, overall, you had an excellent stay with us. We look forward to welcoming you and your family back for another memorable stay in Lombok! Warm regards, Robby Irawan Room Division Manager

Muhammad F. B. A. Families - 7/24/2026 Confirmed reviews ALL

Pristine location within a secluded bay, beautiful rustic architecture and matured landscape. Service is excellent FOH, Concierge plus F&B staff. Food are excellent, had repeat dinners at the ADD The property is a bit aged and it shows, the facilities are due for some upgrades 1. kids club need a fresh make over 2. the main pool personally is a bit high and cut off from the sunning deck + sunset lounge, would have been better if lowered to match the sunset lounge, promoting better pool side activities 3. the kids pool is excellent, my kids loved it 4. the guest room sliding door cant close properly, door track not adjusted 5. games room have seen better days 6. gym tucked at the rear, a bit scary at night...would help if the surrounding landscaped area are lit up so that one can enjoy the view out, currently screened off Still with all these compromises, this resort is still very charming nestled with a green natural tropical oasis, will definitely be back

Dear Muhammad F. B. A., Warm greetings from Novotel Lombok Resort & Villas. Thank you for your thoughtful and detailed review. We are delighted to know that you enjoyed our secluded beachfront location, tropical landscape, rustic architecture, excellent dining experience, and the warm hospitality of our Front Office, Concierge, and F&B teams. It is especially rewarding to hear that your children loved the kids' pool. We also sincerely appreciate your constructive feedback regarding our facilities, including the Kids Club, swimming pool layout, guest room sliding door, games room, and gym surroundings. Your valuable suggestions have been shared with our management team as we continue planning future improvements to enhance our guests' experience. Thank you once again for your kind words and continued support. We are thrilled to know that despite these points, you found our resort charming and look forward to welcoming you back for another memorable stay. Warm regards, Robby Irawan Room Division Manager

Marcel D. W. Families - 7/23/2026 Confirmed reviews ALL

The hotel and staff were wonderful and we thoroughly enjoyed our stay. Perhaps a downside is the location near a motorcycle/ car racing track where every day is a track day. The noise is intrusive and every Wednesday there is a rave at the local Warung from dusk till dawn again very intrusive. I can partly us for poor research regarding these. Knowing these things now we would still consider staying at the Novotel in Lombok again.

Dear Marcel D. W., Warm greetings from Novotel Lombok Resort & Villas. Thank you for your kind review. We are delighted to know that you enjoyed our hotel, the warm hospitality of our team, and had a relaxing beach holiday with us. We also appreciate your feedback regarding the noise from the nearby Mandalika Circuit and local events. While these are beyond our control, we understand how they may affect the overall guest experience and sincerely apologize for any inconvenience caused. It is truly rewarding to know that you would still consider staying with us again. We look forward to welcoming you back for another memorable stay. Warm regards, Robby Irawan Room Division Manager

Kwok L. Families - 7/23/2026 Confirmed reviews ALL

We had a wonderful stay at Novotel Lombok Resort & Villas. Although there was an initial issue with our Private Pool Villa booking, the hotel management handled it professionally and found a great solution for us. A special thank you to Bustari, Udin, Doni, the chefs at Spice Market chefs and team, and our tour guide Sam, who made our stay truly memorable. Everyone was incredibly friendly, welcoming, and always smiling. We especially loved the warm hospitality and strong sense of community we experienced in Lombok. Despite the early hiccup, the outstanding service made this a fantastic holiday.

Dear Kwok L., Warm greetings from Novotel Lombok Resort & Villas. Thank you for sharing your experience with us and than thank you for being our Platinum member. First and foremost, we sincerely apologize for the inconvenience you encountered with your villa booking, accommodation, and departure arrangements. We truly appreciate your patience and understanding, and we are pleased that our team was able to provide a suitable solution during your stay. We are delighted to know that Bustari, Udin, Doni, our chefs and Spice Market team, as well as Sam, helped make your holiday memorable. Your kind recognition will certainly be shared with them. Thank you once again for your valuable feedback. We look forward to welcoming you and your family back for an even more seamless and enjoyable stay in the future. Warm regards, Robby Irawan Room Division Manager

Damien E. Couples - 7/22/2026 Confirmed reviews ALL

Upon arriving at the Novotel from the airport at 12:30 I was made to sit and wait until exactly 2pm to check into my room, while check in maybe 2pm, when guests arrive by plane at local airport and are picked by Hotel organised transport, you would think they would have the room ready, again very disapppointed with this service from succh a renound Hotel. Aircondition was not cold and leaked multiple times flooding the room floor and our belongings and after informing reception multiple times with failed attemps to fix it, it was NOT fixed and continualy blatantly ignored and we were not even offered another room. The breakfast has a very poor selection and is way overpriced. The pool is small and pathetic. The screaming moto GP track was very loud and started very early in the morning to late in the afternoon. The beach and water was dirty with rubbish and litter everywhere and not nice for a swim at all. Overall the stay at the Novotel was extremely disappointing was no where near the standard of other Novotel's we have stayed at and significanlty overpriced. Much better value and service in other places and we are still in Lombok today.

Dear Damien E., Warm greetings from Novotel Lombok Resort & Villas. Thank you for taking the time to share your feedback. We sincerely apologize that your stay did not meet your expectations. We regret the inconvenience you experienced with your check-in, air conditioning, breakfast, and overall room experience. We are especially sorry that we were unable to resolve the air conditioning issue to your satisfaction during your stay. Please be assured that your comments have been shared with the relevant departments for immediate review and corrective action. We also understand your disappointment regarding the noise from the nearby Mandalika Circuit and the beach conditions. While these are beyond our direct control, we appreciate your feedback as it helps us identify opportunities to better inform and assist our guests. Your comments are invaluable to us as we continue to improve our facilities and services. We hope you will give us another opportunity to provide you with the quality experience that Novotel is known for. Warm regards, Robby Irawan Room Division Manager

Web-users rating

Other web-users rate our hotel

321 reviews 8.5/10 Location
362 reviews 7.8/10 Room
529 reviews 8.7/10 Service
12 reviews 7.6/10 WiFi
303 reviews 8.5/10 Beach
192 reviews 7.9/10 Breakfast
156 reviews 7.5/10 Cleanliness
102 reviews 5.9/10 Value

42 reviews 8.1/10 Location
49 reviews 7.8/10 Room
86 reviews 8.7/10 Service
44 reviews 8.6/10 Beach
33 reviews 8.1/10 Breakfast
20 reviews 7.5/10 Cleanliness
14 reviews 6.3/10 Value

44 reviews 8.4/10 Location
56 reviews 8.2/10 Room
81 reviews 8.8/10 Service
30 reviews 8.2/10 Beach
30 reviews 7.7/10 Breakfast
25 reviews 8/10 Cleanliness
9 reviews 5.9/10 Value

5 reviews 8.6/10 Location
10 reviews 6.4/10 Room
12 reviews 8.8/10 Service
6 reviews 8.7/10 Beach
6 reviews 6.8/10 Comfort
5 reviews 7.9/10 Breakfast
5 reviews 7/10 Cleanliness

Frequently asked questions

Where is the hotel located and how can I get there?

What types of rooms are available?

What services and amenities are available?

What dining options are available?

What are the check-in and check-out times?

At Novotel Lombok Resort and Villas, check-in is available from 03:00 Pm and check-out is until 12:00 Pm. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the All Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 Pm.

Are there any special offers or discounts available?

Yes, Novotel Lombok Resort and Villas regularly offers special deals and discounts, mainly accessible through our All Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the All Accor app, to enjoy the best guaranteed rates and earn loyalty points.

What is the cancellation policy?

Can I bring my pet?

Can I book a meeting room?

Can I organize an event or a wedding?

Can I pay for my stay directly on site?

What landmarks or attractions can be visited on foot from the hotel?

What amenities are available for business travelers?

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When making a booking at this hotel:

I earn Status & Rewards points
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I benefit from advantages
I can take advantage of the Members' rate
I can take advantage of the Members' rate

Our other establishments nearby

Pullman Lombok Merujani Mandalika Beach Resort 5 stars

Customer review rating (ALL Rating) 4.6/5 (355 reviews)

At 340 m

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