Novotel Lombok Resort & Villas 4 stars

Customer review rating (ALL Rating) 4.6/5 528 reviews

Novotel Lombok Resort & Villas - Image 1
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Description

Hotel extras

  • Private white sandy beach and 3 outdoor pools

  • Water sports and daily free activities

  • Choices: Room, Villas, Private Pool Villas

Our accommodation(s)

Take advantage of our Flight + Hotel offers

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Hotel location

Novotel Lombok Resort & Villas

Mandalika Resort, Pantai Putri Nyale, Pujut, Lombok Tengah PO BOX 5555
83573 LOMBOK
Indonesia

GPS:-8.903325, 116.297585

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

SPICE MARKET

Spice Market is an all-day restaurant offering breakfast, lunch and unlimited barbecue every night. You can enjoy fresh Indonesian and international dishes on this beachfront relaxed outlet, along with weekly entertainment during dinner time.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  528 reviews

TripAdvisor Rating  4.0/5  2,364 reviews

Certificate of excellence 2024

Great ambiance and service

TripAdvisor rating 5.0/5

alptugay d TripAdvisor review

The hotel has a very authentic design. The staff is incredible with everyone smiling and giving the best service. The massage was one of the best massage I have ever had. The food and the coctails are top notch. The front desk is really helpful. The beach and the pool is awesome. At night time the the lights of the hotel and the sound coming from the sea creates a calming peaceful atmosphere. And a special thanks to the general manager Mr. Han. We had a small problem with the room and Mr. Han dealt with the issue promptly and with proffesionalism. The best GM ever.

Dream Holiday place

TripAdvisor rating 5.0/5

Nadzrey H TripAdvisor review

I stayed here for 5 nights for the Ducati Riding Experience. The room was clean, the food was nice, and the ambience was great and soothing. The beach is beautiful . Perfect for a holiday. Mr Han the GM personally attends to guests during meals to ensure everything is OK. Very nice hospitality. Will come again

Dear guest, Thank you for your wonderful review! We are thrilled to hear that you had a dream holiday with us during the Ducati Riding Experience. It's great to know that you enjoyed the clean room, delicious food, and soothing ambiance. We're also glad you found the beach beautiful and perfect for a holiday. Mr. Han, our General Manager, takes pride in personally attending to our guests to ensure their satisfaction, and we're pleased this added to your experience. Your kind words about our hospitality mean a lot to us. We look forward to welcoming you back for another fantastic stay! Best regards, Deni Pardiyan Front Office Manager

Best atmostphere!!

TripAdvisor rating 5.0/5

carolinep8528 TripAdvisor review

What an amazing facilities they have!! Had perfect time here at this Novotel and Hotel GM treats and takes care of the customers so well. And the beach itself amazing !!Thanks!❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️

Dear Guest, Thank you for your enthusiastic review! We're thrilled to hear that you enjoyed the amazing facilities and had a perfect time at Novotel. It's wonderful to know that our General Manager's care and attention made your stay even more special. We're also glad you loved the beautiful beach. We appreciate your kind words and look forward to welcoming you back for another fantastic experience! ❤️ Best regards, Deni Pardiyan Front Office Manager

Paradise in Lombok!

TripAdvisor rating 5.0/5

Samantha A TripAdvisor review

Novotel has an amazing ambiance and will make you really feel the Lombok experience. The resort is quiet and feels like paradise indeed. The staff are friendly, especially Pak Udin. He made sure that I was well taken care of. Their food is also great - good choices of western and local indonesian food. The rooms are spacious, but I wish there were more free toiletries.

Dear Guest, Thank you for your wonderful review titled "Paradise in Lombok!" We are thrilled to hear that you enjoyed the amazing ambiance and truly felt the Lombok experience at our resort. It's delightful to know that you found our resort to be a quiet paradise. We appreciate your kind words about our friendly staff, especially Pak Udin. We will be sure to pass on your compliments to him. It’s great to hear that you enjoyed the variety of our food offerings, both Western and local Indonesian. Thank you for your feedback regarding the spacious rooms and the need for more free toiletries. We will take this into consideration to enhance our guests' comfort in the future. We look forward to welcoming you back to Novotel for another memorable stay! Warm regards, Deni Pardiyan Front Office Manager

Great place to unwind

TripAdvisor rating 5.0/5

earlifransiska TripAdvisor review

If you are looking for privacy and solitude this is the place, unfortunately the beach is still swarmed by sellers, other than that everything is great. There are few great cafes and restos near by mandalika, and you can practically stay in this hotel for your whole visit in lombok. It is far from the city and few tourism spot But since we have visited all those places in our previous visit to lombok, staying around mandallika was actually comforting enough

Dear Earlifransiska, Thank you for taking the time to share your review! We're delighted to hear that you found our hotel to be a great place to unwind and enjoyed the privacy and solitude it offers. We're glad you appreciated the nearby cafes and restaurants around Mandalika, as well as the overall comfort of staying with us. We apologize for the inconvenience caused by the beach sellers. We understand how this can affect your experience and will look into ways to manage this better. It's wonderful to know that you found comfort in staying at our hotel and exploring the Mandalika area during your visit. We hope to welcome you back on your next trip to Lombok for another relaxing and enjoyable stay! Warm regards, Deni Pardiyan Front Office Manager

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Other web-users rate our hotel

  • 279 reviews 8.4/10 Location
  • 428 reviews 7.7/10 Room
  • 569 reviews 9.2/10 Service
  • 5 reviews 3.8/10 WiFi
  • 301 reviews 8.4/10 Beach
  • 178 reviews 8.9/10 Breakfast
  • 153 reviews 7.8/10 Cleanliness
  • 103 reviews 4.8/10 Value

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